• Perform assigned payroll and expense processing tasks for each pay period with precision and timeliness. • Monitor and maintain the Payroll email inbox, providing prompt responses to routine inquiries and escalating complex issues as necessary. • Deliver exceptional customer service by addressing basic payroll questions and explaining standard policies and procedures. • Review and input hours worked, hours not worked, and basic pay or deduction items with accurate data entry and documentation. • Assist in preparing preliminary payroll audits and final payroll reports, identifying discrepancies and collaborating with senior team members for resolution. • Support the processing and distribution of live checks and direct deposits, ensuring accuracy and timely delivery. • Assist with calculating standard payroll deductions and escalate complex issues to senior staff. • Assist with paid leave entry and reporting within the HRIS system, ensuring adherence to company policies. • Support payroll tax processes and escalate complex tax matters to senior payroll staff. • Assist in reviewing payroll general ledger entries and fund distribution reports, reporting discrepancies to the Lead Payroll Administrator or Payroll Supervisor. • Collaborate with Accounting, HR, and Operations to provide payroll information and support as needed. • Assist with audit requests and nonprofit or grant reporting tasks by organizing payroll data.

• Join the team redefining how the world experiences design • Lead payroll operations across two of Canva’s fastest-growing regions • Influence global payroll strategy and support expansion into new markets • Drive payroll transformation initiatives, including automation, AI, and process innovation • Partner with leaders across Finance, People, Legal, Systems, and Equity to shape the future of payroll at Canva • Build scalable processes and controls that support Canva’s continued hyper-growth • Develop and mentor payroll talent while helping create a world-class global payroll function • Own end-to-end payroll processing across the Americas and EMEA regions, ensuring accuracy, compliance, and timeliness • Serve as the go-to resource and subject matter expert for all payroll-related matters, including future payroll or Employer of Record (EOR) expansions • Stay up to date with payroll legislation, tax regulations, employment requirements, and compliance obligations across multiple jurisdictions • Ensure payroll processes remain compliant with local regulations and internal policies • Lead the resolution of complex payroll issues and escalations, delivering an exceptional employee experience • Lead, coach, and develop a high-performing payroll team, fostering a culture of collaboration, innovation, and operational excellence • Build strong relationships with stakeholders across Finance, People, Legal, Systems, Equity, and external partners • Act as a trusted advisor on payroll-related matters, providing guidance and recommendations to support business decisions • Partner with regional and global teams to communicate and implement payroll-related changes, policies, and procedures • Support payroll readiness activities for new country launches, entity setups, acquisitions, and workforce expansions across the Americas and EMEA • Partner with cross-functional teams to assess payroll, compliance, and operational impacts of expansion initiatives • Lead payroll-related projects, including system implementations, upgrades, integrations, and process redesign initiatives • Continuously evaluate and implement best practices to support a scalable and efficient payroll function • Champion the use of AI-powered tools, automation, and emerging technologies to improve payroll efficiency, accuracy, compliance monitoring, reporting, and employee support • Identify opportunities to streamline processes, reduce manual effort, and enhance operational scalability • Leverage payroll data and analytics to identify trends, provide insights, and support informed decision-making • Drive continuous improvement initiatives to enhance payroll operations, controls, reporting capabilities, and employee experience • Establish and maintain robust payroll controls, governance frameworks, and audit-ready processes • Manage relationships with payroll providers, EOR partners, tax authorities, auditors, and external advisors • Compile, analyse, and present payroll data and reporting to management and key stakeholders • Develop and maintain payroll KPIs, SLAs, and operational metrics, ensuring high levels of accuracy and service delivery • Support internal and external audits and ensure timely resolution of findings and recommendations • Be part of a fun, agile, and supportive team that continuously learns, evolves, and helps each other succeed in a hyper-growth environment • Contribute to building a payroll function that is innovative, scalable, and employee-centric

• Ensures accurate and timely processing of payroll including new hires, terminations, changes to pay rates, and authorized deductions and withholding. • Implements, maintains, and reviews payroll processing systems to ensure timely and accurate processing of payroll transactions including all hourly wages, benefits, garnishments, taxes and other deductions, and prevailing wage, where applicable. • Prepares and maintains accurate records and reports of payroll transactions. • Facilitates audits by providing records and documentation to auditors, and conducts daily internal audits of transactions by the team to ensure accuracy. • Ensures compliance with federal, state, and local payroll, wage and hour laws, and best practices, including prevailing wage, where applicable. • Identifies and recommends updates to payroll processing software, systems, and procedures. • Actively updates knowledge related to state by state and federal best practices. • Performs other compliance and accounting duties as assigned.

• Collaborate with clients to capture payroll requirements and guide them through workshops, questionnaires, and configuration steps. • Coordinate payroll system setup and configuration. • Validate payroll solutions and integrations, ensuring compliance with legal payroll regulations. • Assist with data mapping, migration, and validation to ensure accuracy across systems. • Support YTD data preparation and confirm readiness for go-live. • Manage system testing phases, including SIT, UAT, E2E, and parallel runs. • Address system and integration issues, and coordinate defect resolution with global teams. • Oversee go-live activities, ensuring accurate configurations and data readiness. • Provide insights and solutions for client-specific updates and configurations. • Manage post-payroll configurations and address outstanding client-specific updates. • Document workflows and processes, and transfer knowledge to local and global teams for system maintenance. • Track project progress, report to project managers, and ensure deadlines are met.