• Ensures accurate and timely processing of payroll including new hires, terminations, changes to pay rates, and authorized deductions and withholding. • Implements, maintains, and reviews payroll processing systems to ensure timely and accurate processing of payroll transactions including all hourly wages, benefits, garnishments, taxes and other deductions, and prevailing wage, where applicable. • Prepares and maintains accurate records and reports of payroll transactions. • Facilitates audits by providing records and documentation to auditors, and conducts daily internal audits of transactions by the team to ensure accuracy. • Ensures compliance with federal, state, and local payroll, wage and hour laws, and best practices, including prevailing wage, where applicable. • Identifies and recommends updates to payroll processing software, systems, and procedures. • Actively updates knowledge related to state by state and federal best practices. • Performs other compliance and accounting duties as assigned.

• Collaborate with clients to capture payroll requirements and guide them through workshops, questionnaires, and configuration steps. • Coordinate payroll system setup and configuration. • Validate payroll solutions and integrations, ensuring compliance with legal payroll regulations. • Assist with data mapping, migration, and validation to ensure accuracy across systems. • Support YTD data preparation and confirm readiness for go-live. • Manage system testing phases, including SIT, UAT, E2E, and parallel runs. • Address system and integration issues, and coordinate defect resolution with global teams. • Oversee go-live activities, ensuring accurate configurations and data readiness. • Provide insights and solutions for client-specific updates and configurations. • Manage post-payroll configurations and address outstanding client-specific updates. • Document workflows and processes, and transfer knowledge to local and global teams for system maintenance. • Track project progress, report to project managers, and ensure deadlines are met.

• Create and influence the next phase of the Global Payroll and Time transformation roadmap, driving digital transformation by deploying Artificial Intelligence agents, Robotic Process Automation, and live Middleware Application Programming Interface integrations to build an exception-free payroll ecosystem. • Formulate and enforce global payroll policies, maintaining strict accuracy of financial information while ensuring unwavering compliance with Sarbanes-Oxley Act (SOX) frameworks, regional data residency laws (such as General Data Protection Regulation, Personal Data Protection Act, and Lei Geral de Proteção de Dados), and stringent digital tax mandates. • Partner closely with Global Benefits, Total Rewards, Finance, Treasury, and Legal teams to design and maintain robust, integrated end-to-end data flows across global benefits, equity, and allowances while overseeing the payroll integration of new business Mergers and Acquisitions. • Oversee the final phase of a multi-year effort to transition remaining countries into a single outsourcing vendor solution (Strada), managing performance to deliver exceptional services. • Lead, coach, and reskill the global Iron Mountain Payroll delivery team, shifting traditional operational staff to focus on process management, data analysis, and continuous improvement across remote, cross-cultural, and matrixed lines.

• Process day to day payroll activities in an efficient, accurate, and timely manner while ensuring compliance with payroll policies and regulatory requirements. • Calculate, compile, validate, and submit payroll transactions and adjustments for assigned employee populations. • Process complex payroll scenarios including union payroll, expatriate payroll, off cycle payments, special earnings, and other nonstandard pay situations. • Calculate miscellaneous pay components in compliance with federal, state, and local payroll and tax requirements. • Create, review, audit, and process manual checks and special payroll payments. • Prepare and validate manual upload files and supporting data used in payroll processing. • Perform payroll entries and review activities related to garnishments, deductions, and special payroll transactions. • Support employee receivables and overpayment recovery processes. • Detect, research, troubleshoot, and resolve routine and complex payroll anomalies and processing issues. • Support employee escalations and provide advanced payroll guidance to help desk and shared services teams. • Research and process tax adjustments and support resolution of complex payroll and tax matters. • Partner across Payroll, Time & Labor, HR, Finance, and other business groups to identify and resolve recurring operational issues. • Support system enhancements, integration testing, User Acceptance Testing (UAT), and implementation activities. • Lead small scale process improvement initiatives focused on increasing payroll accuracy, reducing manual effort, and improving operational efficiency. • Develop, maintain, and update process documentation and standard operating procedures. • Provide training, onboarding support, mentorship, and guidance to Payroll Operations Specialists and new team members. • Support special projects and perform other duties as assigned.