• Create and manage cohesive project programs and plans with identifiable critical paths, task dependencies, risk/issue mitigation processes and major milestones • Work with business process owners to identify and scope areas of opportunity • Creatively scope, manage and implement projects to meet business needs • Provide leadership for project execution for both internal departments and external clients; offer direction and guidance to the project team and communicate project requirements to internal and external stakeholders • Build solid relationships and collaborations with senior leadership to support company goals • Develop customer presentations that illustrate solution components and value propositions • Support other project managers and project team members as needed

• Strengthen the quality and smooth running of important projects as we create innovative, purpose-built technologies and solutions for our company and clients. • Lead one or more medium-sized project management teams by overseeing smaller aspects of a larger technological program. • Go all in as you contribute directly to projects, assist in staffing and overseeing assigned staff by providing direction and deadlines to ensure quality and the timely completion of tasks. • Interface with the client, company and project team leadership, measuring and communicating project metrics and recommending program changes as needed. • Drive the quality of project deliverables across all phases of the program by creating objectives, schedules, program definitions and budgets. • Help ensure project timeliness and quality by identifying and mitigating risk through status reporting and project updates. • Prepare detailed SOW for clients and obtain agreement and approval from stakeholders on the scope of that work.

• Manage day-to-day administrative tasks such as scheduling meetings, organizing files, and preparing reports for management. • Oversee internal project management tools to ensure tasks and deliverables are on track. • Assist in onboarding new clients, ensuring that contracts and statements of work (SOWs) are processed promptly. • Prepare and organize documents, decks, and presentations for internal and client-facing meetings. • Coordinate multiple projects across different business streams, ensuring alignment with timelines, budgets, and KPIs. • Manage project timelines, workflows, and resources to deliver campaigns on time. • Communicate project progress and updates to internal teams and external clients regularly. • Identify potential risks and proactively work with teams to mitigate them. • Serve as a key point of contact for clients to provide status updates and assist with day-to-day inquiries. • Collaborate closely with client partners to understand their needs and ensure the timely delivery of services. • Ensure client satisfaction by responding to questions, concerns, and requests in a timely and professional manner. • Gather client feedback to continuously improve service delivery and campaign outcomes. • Act as a liaison between various departments including creative, strategy, and performance teams to ensure seamless project execution. • Support the account management team in maintaining strong relationships with clients and helping deliver high-quality marketing campaigns. • Participate in team meetings to align on project goals, milestones, and responsibilities. • Help track and measure key performance indicators (KPIs) for both client campaigns and internal operations. • Assist in preparing performance reports and analytics to share with clients. • Organize and maintain accurate records for all projects, including client information, timelines, and deliverables.

• Serve as the primary point of contact for Burlington business partners and third-party vendors • Oversee incident escalations and provide comprehensive Asset Protection Technology support • Review technical drawings and develop action plans • Manage a wide range of AP and store development projects • Identify, research, and resolve complex technical problems • Coordinate between field and corporate partners for plans and schedules • Communicate with store management to address any issues or concerns • Provide written and oral reports and project updates