Based in Dublin, Leinster, Ireland, Experian is a global information services company that operates in 40 countries around the world and has additional headquar
HR Operations Manager
Location
Costa Rica
Posted
15 hours ago
Salary
0
Seniority
Senior
Job Description
HR Operations Manager
Experian
• Lead and improve the employee experience and engagement strategy in Costa Rica, ensuring agreement on the Experian Way and People First philosophy. • Oversee the employee lifecycle—from onboarding to offboarding—growing engagement and culture programs. • Provide strategic direction and oversight for local HR services, ensuring efficiency and compliance. • Lead the Total Rewards and benefits strategy for Costa Rica in collaboration with global teams. • Manage relationships with benefits vendors and brokers, ensuring service quality and a positive experience for employees. • Lead HR analytics efforts to guide decision-making and improve programs. • Ensure governance and compliance with Costa Rican labor laws across HR processes and benefits.
Job Requirements
- 5+ years of experience in employee experience, engagement, HR operations, or people services leadership roles.
- Experience leading teams and balancing strategic and operational responsibilities.
- Experience managing vendors, benefits, engagement programs, and governance cycles.
- Advanced English and Spanish language skills.
- Bachelor's degree in HR, Business Administration, Law, Psychology, or related field; master's preferred.
- Employee experience and engagement leadership, focused on trust, belonging, and retention.
Benefits
- Medical, life and dental insurance
- Asociacion Solidarista
- International Share Save Plan
- Flex Work/Work from home
- Paid time off
- Annual Performance Bonus
- Education Reimbursement
- Family Bonding
- Bereavement Leave
- Referral Program
- More
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