IFS

• Responsible for supporting 24x7 operations within the Unified Support Security Operations Center (SOC) and Observability functions • Continuous monitoring of security events and system health across IFS customer environments • Analyzing alerts from both security and observability platforms • Identifying potential threats or service anomalies • Ensuring timely incident triage and response • Responsible for monitoring the IFS customer security state • Analyze real-time events and triage incidents based on the severity of the situation • Assist in identifying and addressing information security gaps, with a focus on cloud environments • Stay up to date on the latest cybersecurity threats and vulnerabilities and support the implementation of recommended mitigations • Proactively monitor alerts for all cloud hosted IFS products • Communicate with other resolver groups to rectify them • Contribute to the operation (Observability) coverage of 24x7x365 • Identify and categorize prioritized incoming events or alerts for IFS products via Observability stack • Generate regular reports on the organization’s security posture and incident trends • Contribute to the creation and maintenance of operational documentation and knowledge base articles • Any other duties as designated by the line manager

• Manage, prioritize, and proactively track assigned business opportunities for the current quarter and future quarters to ensure timely submissions and active engagement on deal strategy and negotiations. • Ensuring compliance of sales deals with any relevant company policies, procedures and processes or other demands (e.g. Government specifications). • Manage the approval process for sales transaction in the IFS Approval Request system. • Assist and advise Sales with product configurations and pricing proposals. • Draft, review, and administer any documentation necessary for sales transactions and their approval. • Act as first line support to the sales team on revenue recognition or contractual matters relating to sales transactions, act as liaison to Finance and Legal Departments on those transactions. • Provide interpretation and analysis of existing customer contractual documents. • Interact with all internal business partners involved in the execution and closure of sales transactions. E.g. Finance, Presales, Legal, Technology Alliances, Partner Managers, Product Managers, Corporate and Global functions. • Interact with external clients and vendors at various levels on contract and business-related matters, if necessary. • Ensure fiduciary responsibility to IFS. • Other duties and projects as may be assigned in relation to the Deal Desk team.

• Manage, prioritize, and proactively track assigned business opportunities for the current quarter and future quarters to ensure timely submissions and active engagement on deal strategy and negotiations. • Ensuring compliance of sales deals with any relevant company policies, procedures and processes or other demands (e.g. Government specifications). • Manage the approval process for sales transaction in the IFS Approval Request system. • Assist and advise Sales with product configurations and pricing proposals. • Draft, review, and administer any documentation necessary for sales transactions and their approval. • Act as first line support to the sales team on revenue recognition or contractual matters relating to sales transactions, act as liaison to Finance and Legal Departments on those transactions. • Provide interpretation and analysis of existing customer contractual documents. • Interact with all internal business partners involved in the execution and closure of sales transactions. E.g. Finance, Presales, Legal, Technology Alliances, Partner Managers, Product Managers, Corporate and Global functions. • Interact with external clients and vendors at various levels on contract and business-related matters, if necessary. • Ensure fiduciary responsibility to IFS. • Other duties and projects as may be assigned in relation to the Deal Desk team.

• Serve as a trusted technical advisor throughout the sales cycle • Collaborate with sales team, prospects, and existing clients • Deliver impactful product demos and executive briefings • Design enterprise-level technology solutions • Engage with stakeholders and represent IFS at industry events • Influence product evolution based on client insights

• Serve as a trusted technical advisor throughout the sales cycle • Collaborate with sales team and clients to uncover challenges • Design solutions using IFS Copperleaf decision analytics platform • Deliver impactful product demonstrations and executive briefings • Engage with industry at external events

• Lead the overall post-sale value realization strategy for Nexus Black. • Build, scale, and manage the AI Adoption Engineering organization. • Set the vision, define operating models, and influence GTM and product strategy. • Own portfolio-wide KPIs around adoption, time-to-first-value, retention, and expansion. • Drive cross-team coordination between Product, Engineering, and Support.

• Direct the execution of sales efforts and initiatives within targeted markets • Develop and coordinate sales selling cycle and methodology • Collaborate with marketing leadership, sales management and other internal functional groups to identify and develop new customers for IFS products and services • Provide an accurate forecast that supports the management of the company’s cash flow targets and develop annual sales plan strategies and plans to accomplish or exceed corporate goals which drive the increase of revenue and profitability • Manage and build a rolling pipeline and identify opportunities and new project development • Identify and measure leading indicators on a regular basis to motivate ideal behaviors within the sales team • Analyze and evaluate the effectiveness of sales, processes, costs and results • Develop and manage sales budget and oversee the development and management of internal operating budget • Directly engage with key client accounts, deliver value-based sales presentations to key clients in coordination with sales representatives, and coordinate the management of all other accounts • Establish long-term business relationships with customers, key strategic partners and influencers • Effectively prospect for New Business leads/opportunities, target new accounts and opportunities in medium to large companies • Direct staffing, training and performance evaluations to develop sales program • Help build and develop sales team competencies and capabilities • Coach and motivate sales team to achieve goals • Represent the company at various business meetings to promote company • Supervise the preparation, issuance and delivery of sales materials, exhibits and promotion programs • Promote positive relations with partners, vendors and distributors • Establish and implement short- and long-range departmental goals, objectives, policies and operating procedure • Strong negotiation skills and good contract knowledge

• Be at the forefront of IFS product implementations working directly with customers and partners • Take the lead in delivering the IFS solution, maintain clear communication on all aspects of the solution • Work closely with the IFS Project Manager to ensure risks from complex requirements are minimized • Coordinate and delegate work within the delivery team • Work with partners and system integrators to ensure the IFS experience is consistent • Advise on the successful application of IFS Accelerators • Focus on ensuring delivery of value to the customer • Be involved in the successful delivery of additional consulting services

• Developing and managing Partner relationships that produce meaningful outcomes for IFS, the Partner, and customers • Gaining sales intelligence from the Partner for joint accounts and opportunities to improve positioning within pursuits • Source new directs and opportunities from the Partner to build a strong pipeline • Performing ongoing business planning, QBRs and business review cycles • Actively driving Partner engagement in promoting of customer opportunity pursuits • Identifying new business and revenue opportunities for IFS and the Partner via demand generation plans and activities • Coordinating regularly scheduled Partner Status Meetings • Forecasting pipeline status and revenue from partners on a weekly, monthly, quarterly and annual basis • Overseeing related Training and Certification programs • Develop and manage the IFS and Partner’s annual business plan • Serving as the primary Point of Contact for day-to-day business needs between IFS NA and the Partner • Negotiating, securing, and managing Partner contracts and all other related needs of the relationship • Develop extensive knowledge of the Partner’s organization, market position, and capabilities to articulate the joint value proposition of the Partnership

• As one of Copperleaf’s Account Managers you will be assigned customer accounts and drive the identification and qualification of opportunities while executing account strategy and generating license, support and services revenues. • This role is focused on working with established Copperleaf and IFS clients. • Work with your assigned accounts to build a network of relationships across multiple functional areas and levels of the organization. • Deeply understand each account’s challenges and opportunities in the portfolio planning and asset management spaces. • Identify how Copperleaf can make a difference to the account’s business and to the personal success of our champions. • Co-create a solution roadmap with accounts where it makes sense for us to engage. • Drive the procurement and commercial processes to successfully close business. • Lead a Copperleaf “deal team” to support both solution definition and sales process execution. • Champion the needs of your customer and your deal internally within Copperleaf. • Continuously gather knowledge of competitors and how to effectively position our solution. • Drive a sales process that will highlight our solution as a strategic advantage to the prospect. • Routinely discuss and communicate opportunity plan sales strategy with other members of the account team, as well as field and corporate management. • Maintain an accurate and documented pipeline of opportunities (prospects and suspects) within CRM.