• You will own the entire HR function end-to-end: Strategy, Tech/Tools, Processes, Team, and Culture. • Conduct a full audit of the current state (team, compliance, compensation, and key metrics). • Define a scalable organizational structure, roles, clear grading, and international growth plans aligned with business P&L. • Implement essential, frictionless base processes: Tech-enabled Onboarding, Probation checkpoints, and Performance metrics. • Build a data-driven recruitment machine — from high-quality job descriptions to interview guides, no-nonsense candidate assessment, and manager training. • Implement first critical HR metrics: Time-to-hire, Quality of Hire, and Retention signals. • Establish a seamless, global lifecycle: hiring, adaptation, continuous development, Performance Reviews, and offboarding. • Launch and manage HR operations in regional hubs (Africa, LATAM, Europe, Asia), effectively utilizing modern global payroll and Employers of Record (EOR) solutions. • Create a transparent system for OKRs and compensation tied strictly to market rates and business results. • Anchor and defend a culture of extreme Ownership, Speed, Radical Candor, and Zero Politics. • Hire, mentor, and lead HR Generalists and Talent Acquisition professionals as the company scales. • Select and implement the right stack of modern HRIS, ATS, and automation tools to augment the team's efficiency. • Create a program to coach and train first-time and seasoned managers in modern hiring, team development, and effective feedback.

Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila) Fixed Term Associate - HR Coordinator (Pre-Onboarding) Summary: - To assist the Principal Recruiter in an assigned Human Resource sub-function such as Recruitment. General Responsibilities: - Provides functional support in the assigned sub-function, including but not limited to: - Recruitment - Perform end-to-end activities in the pre-onboarding process: - Conducts phone screening - Facilitates and monitors background checks and pre-employment requirements of candidates. - Participates in other sourcing strategies such as joining job fairs and offsite events. - Reporting and Analytics - May be assigned / rotated across related sub-functions, including but not limited to subfunctions within HR - Other job-related duties that may be assigned from time to time. Basic Qualifications: - Educational Background: College graduate preferably in Psychology, Business Administration, or related course - Professional Experience: Fresh grad or preferably with relevant work experience. - Must possess analytical skills and customer focus. - Good oral and written communication skills for business correspondences - Must be flexible with working schedules, depending on business need. - Must be willing to work in Alabang, Muntinlupa City. - Amenable to working in a hybrid setup on a shifting schedule - Please note that failure to attach your updated resume may result in your disqualification. - Must have appropriate paperwork to work in the Philippines. - Requisition is open under local terms. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

• Acting as a trusted HR partner for managers and employees, primarily in Luxembourg and partly in Germany • Supporting the full employee lifecycle from hiring to offboarding • Preparing payroll data and ensuring accurate handover to external payroll providers • Coordinating closely with payroll providers, authorities, and relevant institutions (e.g. social security, tax offices) • Drafting contracts, contract amendments, and HR-related documentation • Advising managers on labor law topics and HR best practices (Luxembourg & Germany) • Supporting employee relations, including handling individual cases and performance topics • Ensuring smooth HR administration and maintaining employee data in HR systems (Personio) • Contributing to the implementation and continuous improvement of HR policies and processes • Managing recruiting processes on demand in close alignment with the Senior Recruiter and Hiring Managers (low volume, non-continuous hiring) • Supporting onboarding and employee engagement initiatives • Collaborating with the broader HR team across locations • Regular on-site presence in Luxembourg to support the local organization, combined with flexible remote work options

• Provide overall administrative support to the HR department, including maintaining employee files and processing documentation. • Coordinate onboarding process including scheduling onboarding sessions, completing employee I-9s, working with other facilitators, and hosting the HR orientation session. • Respond to general HR inquiries from employees. Escalate to the Senior Human Resources Manager as needed. • Execute and occasionally facilitate trainings for managers and staff as needed. • Serve as the initial point of contact for benefits inquiries and oversee employee enrollments. • Assist with semi-monthly payroll execution with eventual goal of owning entire process. • Assist in various HR projects such as virtual HR sessions, HR newsletters, open enrollment, and all hands meetings. • Provide assistance to the Director of People Operations as needed. • Assist with recruiting efforts as needed, including resume reviews and initial screening calls. • Other duties as assigned.