• Join sales calls and demos where RCM is part of the conversation, acting as the subject matter expert and helping prospects understand the value of Overjet's RCM offering • Partner with existing Overjet accounts to identify and execute RCM upsell opportunities, building relationships with dental office and central office leadership • Own the full RCM activation lifecycle, including onboarding, implementation, and training for newly converted accounts • Develop and refine scalable activation processes that minimize time-to-value and set practices up for long-term RCM success • Conduct regular check-ins with accounts post-activation to ensure strong utilization, satisfaction, and readiness for expansion • Collaborate closely with the Sales, Product, and Customer Success teams to surface customer feedback and improve the RCM experience • Achieve individual metrics and KPIs across pipeline contribution, activation speed, and post-launch engagement • Employ the total office concept, ensuring every relevant member of the dental office staff — from front desk to billing — is engaged and trained on RCM workflows

• Define test approaches based on user story acceptance criteria. • Design, execute, and maintain manual and automated test cases. • Document test results, defects, and test evidence using the client's standards. • Ensure traceability and test coverage throughout the testing lifecycle. • Identify test risks, dependencies, and improvement opportunities. • Collaborate closely with Product Owners, Developers, and other stakeholders in an Agile Scrum/Kanban environment.

• Engage directly with our clients on various procurement and supply chain-related initiatives focused on improving efficiency, driving effectiveness, and increasing their ability to influence spending and drive value throughout their organizations. • Manage and support client project workstreams, such as: Supply chain and procurement assessments Category Management and Strategic Sourcing Procurement strategy roadmap creation and capability development Scenario modeling and analytics • A ProcureAbility Manager/Director also supports internal firm-building initiatives such as: Scoping, market, and supplier research RFx (development, management, and evaluation) Supplier evaluation & selection Negotiations Operational improvement & innovation Business development and practice development efforts, including but not limited to the development of knowledge capital, proposal, and RFP responses . Benchmarking Client Research Employee Development Managing resources and managing clients or internal projects . • Lead teams of consultants, analysts, and other staff members to oversee client support and services.

• Work closely with the Revenue Cycle Leadership to proactively analyze data, identify revenue cycle challenges and optimization opportunities (e.g. holds, denials, payers, practices, providers, enrollments, etc.) • Work closely with the Revenue Cycle Leadership to identify revenue cycle process and workflow issues. • Work closely with Revenue Cycle Leadership and Revenue Cycle Team to monitor Key Performance Indicators (KPIs) to aid in revenue optimization. • Assist in performing Post Go Live reviews under the direction of the Director of Revenue Cycle. • Under the direction of Revenue Cycle Leadership work closely with the Markets to support them with training and implementing processes (travel when necessary). • Provides support to the Revenue Cycle Team with data requests and system updates. • Performs routine fee schedule adds in Athena and assists with annual fee schedule analysis and updates. • Responsible for new provider and department adds in Athena ensuring revenue cycle setups are correct. • Collaborate with the Revenue Cycle Team, Athena One Clinical Team, and/or Athena Project Managers on large scale projects ensuring accurate setup of revenue cycle functions. • Assist local Medical Group Services’ markets in maintaining and implementing revenue cycle policies, procedures, and guidelines. • Regular and reliable attendance. • Perform other duties as assigned.