Lifepoint Health®

• Assigning diagnosis and procedure codes using the appropriate coding classification system on all episodes of care inpatient encounters according to coding conventions, guidelines, and hospital policy. • Analyzing questionable documentation to ensure the accuracy of the information and resolve identified issues. • Ensure the accurate selection of the principal diagnosis, principal procedure, and all applicable diagnoses and procedures. • Ensure compliance with official guidelines (ICD-10-CM, ICD-10-PCS, and/or AHA Coding Clinic), AHIMA Standards of Ethical Coding, and LifePoint Health Support Center (HSC) policies and procedures. • Achieve and maintain 95% accuracy on quality reviews and assigned productivity standards. • Maintain knowledge of applicable rules, regulations, policies, laws, and guidelines that impact the coding area. • Follow coding workflows for service type to include addressing compliance reviews. • Submit physician queries when clarification of documentation is needed.

• The Director of New Start Implementations of People Services components of new starts and acquisitions in the Rehabilitation and Behavioral Health Divisions. • Partnering with recruiting, onboarding, regional teams and start up teams as well as relationship building and partnering with partner hospital systems. • Ensures that all Human Resource practices meet the guidelines and specifications of all state and federal laws. • This role is both hands on and requires the ability to work through and influence other teams and people. • Project Management of the People Services components of new starts and acquisitions in the Rehabilitation and Behavioral Health Divisions. • Start with ensuring departments and cost centers are set up and ends with passing survey and receiving accreditation. • Demonstrate the ability to handle multiple assignments, balance priorities, and make decisions quickly. • Analyzes relevant market factors, including compensation packages, shift differentials and sign on bonuses needed. • Assists in onboarding new employees. • Responsible for creating and maintaining employee personnel, education and medical files until PSD is onboarded. • Ensures successful survey and accreditation. • Other duties as assigned.

• Supervise the Projects, Fixed Assets, and Lease Accounting team supporting project initiation, accounting, analysis, and reporting • Manage accounting processes for projects, fixed assets, and leases across all sites, divisions, and lines of business • Support leadership with capital budgeting, forecasting, and project classification (capital vs. operating) • Ensure compliance with internal controls, including supported balance sheet accounts, project and CIP transfers, and documentation • Manage capital spend reporting and tracking across all lines of business • Perform general ledger, subledger, and journal entry analysis using Oracle reporting tools such as OTBI • Provide reporting and analysis to facility and operations leadership as needed • Identify opportunities for continuous improvement to increase efficiency, promote standardization, and reduce costs • Perform P&L and balance sheet analysis with supporting commentary related to projects, fixed assets, and leases • Collaborate with LBS Site Liaison, Financial Operations, and Technical Accounting teams to meet operational and reporting needs • Maintain regular and reliable attendance • Perform other duties as assigned

Coordinate total nursing care, assess patient conditions, develop and implement individualized care plans, and collaborate with healthcare teams to ensure optimal patient outcomes in a comprehensive medical-surgical unit.

• Provide analytical support above and beyond the role of Epic System Analyst • Mentor less experienced analysts across the department • Facilitate project meetings and presentations to diverse audiences including project team through senior leadership. • Lead/participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; follow proper escalation paths. • Collaborates on decisions that refine and improve known practices or develops new approaches (researching and assess new technologies or functionalities). • Maintain project documentation including meeting minutes and issue lists. Manage end-user relationships and expectations by developing documentation and communication processes to keep others up to date on project results. • Communicate effectively with project stakeholders. Utilize formal and informal written communication methods to communicate updates and findings. • Serves as a resource for other application team members on technical and functional application analysis, defining system requirements, and developing logical data models using best practices for build, configuration, maintenance, and data integrity.

• Answer inbound customer calls based on department service level goals. • Communicate with callers and address their concerns in a satisfactory manner. • Accurately collect and perform data entry of all required caller information. • Use professional communication etiquette and listening skills to assist callers. • De-escalate situations involving dissatisfied callers offering assistance and support. • Assist with maintaining accurate and up to date information in documentation systems. • Meet specified goals and objectives as assigned by management regularly. • Always maintain confidentiality of account information. • Escalate any problems that may arise to management.

• Apply appropriate coding classification standards and guidelines to medical record documentation for accurate coding. • Perform quality assessment of records, including verification of medical record documentation (both electronic and handwritten). • Perform quality assessments of coders completed work to validate standards are met. • Educate coders and other staff on appropriate coding guidelines. • Responsible for researching errors or missing documentation from medical records in order to provide accurate coding processes. • Abstract and assign the appropriate ICD-10, HCPCS/CPT codes; including Level I & Level II modifiers as appropriate for all diagnosis and procedures performed in outpatient and inpatient settings. • Assist in the development and ongoing maintenance of processes and procedures for each assigned client revolving around system use, billing/coding rules, and client specific guidelines. • Manage time effectively to meet all required deadlines and timeframes for client and department needs. • Collaborate in a team environment with the Department Manager and other staff on a regular basis. • Ensure compliance with all relevant regulations, standards, and laws.

• Ensure staff accurately perform billing, collections, and accounts receivable follow‑up for multiple facilities across all payer types. • Partner closely on accounts receivable strategy, performance, and revenue cycle initiatives. • Maintain financial integrity of daily operations through continuous monitoring of AR performance, productivity metrics, and workflow efficiency. • Provide professional, operational, and technical guidance to AR staff; address escalated issues related to payer responses, account balances, and patient or family inquiries. • Serve as administrator for payer portals and website access as needed to support staff efficiency and security. • Ensure accurate capture, posting, reconciliation, and maintenance of all financial transactions, adjustments, and balances in alignment with payer mix and acuity across facilities. • Communicate effectively with Utilization Review departments to ensure timely and accurate exchange of information impacting billing, authorizations, and denials. • Assign and manage staff work queues through billing software; monitor progress and ensure timely completion of assigned tasks. • Maintain ongoing communication with facility Business Office Managers to address facility‑specific AR issues and operational needs. • Develop, implement, monitor, and evaluate AR quality assurance processes to ensure compliance with applicable laws, regulations, payer requirements, and internal policies. • Recommend, develop, and update accounts receivable policies and procedures to support operational consistency and best practices. • Review and approve all adjustments and refunds to ensure accuracy, compliance, and appropriate documentation. • Attend, prepare for, and actively participate in weekly accounts receivable review calls. • Support month‑end A/R close activities, including reconciliation, reporting, and variance resolution. • Participate in the hiring, training, supervision, and performance evaluation of assigned accounts receivable staff. • Conduct routine audits of collection documentation and notes to assess effectiveness, identify training needs, and address performance or corrective actions as appropriate.

• Support month-end close activities for lease accounting, including reconciliations, journal entries, capitalization schedules, and related analysis. • Review new lease agreements and assist with lease classification determinations in accordance with ASC 842. • Maintain and update lease accounting records within ProLease, with a primary focus on real estate leases. • Prepare and maintain lease amortization schedules, roll forwards, reconciliations, and supporting documentation. • Partner closely with Real Estate, Equipment, and other internal stakeholders to proactively identify, review, and account for lease activity. • Support operating lease accounting processes, with exposure to finance leases and embedded leases as needed. • Use Oracle and Excel to research, analyze, reconcile, and support lease accounting activity. • Assist with process improvement initiatives as the team continues to stabilize and optimize post-Oracle conversion processes. • Maintain strong internal controls and ensure lease-related balance sheet accounts are properly supported. • Collaborate with other members of the lease accounting team to manage deadlines, resolve issues, and support accurate financial reporting. • Communicate effectively with internal partners and provide accounting support with a customer-service mindset. • Perform other accounting duties and special projects as assigned.

• Monitoring and managing operations associate targets to assure timely and accurate billing and follow up that meet or exceed agreed upon SLA’s for assigned clients. • Design in coordination with leadership, distribute, train and monitor the workflows for team members. • Support and develop staff to ensure client and company expectations are being met. • Assist with the onboarding and training process, provide on-going feedback to leadership specific to employee performance and assist with employee retention. • Monitor work quality and maintain regular audit processes for internal employees. • Respond to billing coordinators on any process related queries and manage all first level escalations while acting as the initial point of contact. • Participate on client meetings/calls for all assigned clients. • Provide management with updates on the biggest workflow trends and issues for their assigned clients and share the resolution plan. • Serve as a front line back up to ensure work processes continue to flow when assigned staff are out of the office. • Responsible for completion of client specific projects assigned by leadership. • Ensure completion of all internal logs, vendor logs, and research complex issues to resolution. • Lead, support, develop, and assist in retaining high-performance, passionate company employees, developing and implementing training programs to increase staff productivity where appropriate. • Research and resolution of trends or client issues as assigned.