• Work closely with the Revenue Cycle Leadership to proactively analyze data, identify revenue cycle challenges and optimization opportunities (e.g. holds, denials, payers, practices, providers, enrollments, etc.) • Work closely with the Revenue Cycle Leadership to identify revenue cycle process and workflow issues. • Work closely with Revenue Cycle Leadership and Revenue Cycle Team to monitor Key Performance Indicators (KPIs) to aid in revenue optimization. • Assist in performing Post Go Live reviews under the direction of the Director of Revenue Cycle. • Under the direction of Revenue Cycle Leadership work closely with the Markets to support them with training and implementing processes (travel when necessary). • Provides support to the Revenue Cycle Team with data requests and system updates. • Performs routine fee schedule adds in Athena and assists with annual fee schedule analysis and updates. • Responsible for new provider and department adds in Athena ensuring revenue cycle setups are correct. • Collaborate with the Revenue Cycle Team, Athena One Clinical Team, and/or Athena Project Managers on large scale projects ensuring accurate setup of revenue cycle functions. • Assist local Medical Group Services’ markets in maintaining and implementing revenue cycle policies, procedures, and guidelines. • Regular and reliable attendance. • Perform other duties as assigned.

• Own Commercial Renewals: Lead the end-to-end renewal strategy for a portfolio of Enterprise and Strategic customers, driving predictable retention and long-term customer value. • Build Executive Relationships: Develop trusted relationships with executive stakeholders and align commercial conversations to customer business priorities and outcomes. • Drive Growth: Identify and progress expansion opportunities by partnering with Sales and Customer Success teams. • Lead Commercial Negotiations: Own pricing, commercial terms, and contract negotiations to achieve successful renewal outcomes. • Develop Account Strategies: Partner with Sales and Customer Success to create commercial account plans that support renewal success, executive engagement, and future growth. • Manage Commercial Risk: Proactively identify commercial risks, develop mitigation plans, and coordinate cross-functional teams to remove blockers. • Deliver Forecast Excellence: Maintain accurate renewals forecasts and CRM hygiene, providing leadership with clear insight into risks and opportunities. • Use Data to Drive Decisions: Leverage customer insights, product usage, and commercial metrics to prioritize opportunities and improve portfolio performance. • Improve the Business: Contribute to scalable processes, operational excellence, and best practices that enhance the customer experience and drive business growth.

• Under the direction of Sr. Director, GRC & ERM, manage assignment of fraud case portfolio aligned with agency standards. • Provide strategic direction of fraud risk management in alignment with global compliance systems. • Supervise the assessment and investigation of fraud allegations for assigned cases. • Ensure case records are accurate and current in the CRS system. • Formulate root cause analysis for proposed remediation measures and follow up with assigned personnel.

• Manage the day-to-day of our TikTok Shop Seller Center including listings, pricing, bundles, inventory visibility, and storefront merchandising • Develop and execute strategies to optimize product pages, increase traffic and product deliverability, conversion rates, average order value, and revenue • Keep an eye on account health, compliance, and customer experience metrics so nothing ever slows our momentum • Test and optimize product offers, promotions, bundles, pricing strategies, and merchandising tactics • Monitor platform trends, viral content opportunities, and TikTok Shop updates • Troubleshoot operational issues and coordinate with TikTok support when necessary • Lead product launches, seasonal campaigns, flash sales and promotional events • Constantly provide test recommendations (offers, pricing, bundles, merchandising) and double down on what works • Recruit, onboard, and nurture a roster of creators and affiliates (directly, via agencies or talent managers) who genuinely love wearing (and talking about) our products • Build commission structures and incentives that make BaubleBar the brand creators want to work with • Coordinate seeding, gifting, sampling and activation programs that turns creators into true fans • Track creator performance and identify opportunities to scale top-performing partnerships • Maintain an active pipeline of creators aligned with brand goals and target audiences • Monitor and report on key performance indicators and build dashboards that keep the whole team in the loop • Turn data into action - Provide actionable recommendations based on performance insights. Track campaign effectiveness and identify areas for optimization • Work closely with Marketing, Creative, Ecommerce, and Operations to keep TikTok Shop aligned with everything else we’re building • Work closely with our agency partner and internal Paid Media team on TikTok Shop Ads, Spark Ads, and creator amplification • Keep a pulse on ROAS, budget pacing, and what’s actually moving the needle • Share creator insights, customer feedback, and trend observations to support business growth • Manage our agency relationship with clarity, candor, and a true partnership mindset • Help plan and run TikTok LIVE shopping events, from product selection to promos to creator coordination • Dig into the data after every LIVE to find what drove engagement and sales, identify opportunities to improve and bring those learnings to internal teams to maximize livestream effectiveness