• Manage and maintain enterprise storage solutions including SAN, NAS, and related storage platforms. • Monitor storage health, availability, performance, utilization, and capacity. • Provision, expand, modify, and decommission storage resources according to operational standards and business requirements. • Troubleshoot storage performance issues, connectivity problems, capacity constraints, replication issues, and data availability concerns. • Maintain storage configurations, access controls, snapshots, replication, and data protection settings. • Assist with storage lifecycle planning, upgrades, migrations, replacements, and optimization efforts. • Ensure storage platforms are configured and maintained according to best practices for reliability, performance, scalability, and data integrity. • Manage and maintain enterprise backup platforms, backup jobs, schedules, policies, retention settings, and recovery workflows. • Monitor backup job success, failure trends, performance, capacity, and system health. • Troubleshoot backup failures, missed jobs, replication issues, retention problems, and recovery errors. • Perform regular backup validation and recovery testing to confirm data recoverability. • Support file-level, system-level, application-level, and disaster recovery restoration efforts. • Maintain backup and recovery procedures for critical systems, applications, and data. • Ensure backup and recovery practices align with business requirements, retention policies, compliance expectations, and operational standards. • Support disaster recovery planning, testing, documentation, and execution. • Assist with defining and validating recovery objectives, recovery processes, and restoration procedures. • Coordinate with infrastructure, network, security, application, and database teams during recovery events and disaster recovery exercises. • Support replication, snapshot, immutable backup, archival, and other data protection technologies. • Identify risks related to backup coverage, recoverability, retention, capacity, and platform resiliency. • Recommend improvements to strengthen data protection and disaster recovery readiness. • Monitor and analyze storage and backup capacity utilization, growth trends, and performance. • Identify capacity risks, performance bottlenecks, and operational constraints. • Recommend storage expansions, backup repository growth, platform upgrades, and lifecycle replacements. • Optimize storage allocation, backup performance, retention usage, and resource consumption. • Provide capacity and performance reporting to management and technical stakeholders as needed. • Serve as the primary technical owner for storage and backup incidents. • Provide escalation support for storage availability, data access, backup failure, and recovery-related issues. • Participate in root cause analysis, remediation planning, post-incident reviews, and long-term corrective actions. • Participate in an on-call rotation and provide support for critical storage, backup, and recovery incidents as needed. • Coordinate with vendors for support cases, hardware replacements, software upgrades, and platform issues. • Maintain accurate documentation of storage systems, backup platforms, retention policies, recovery procedures, diagrams, and operational standards. • Support change management by documenting implementation plans, risks, validation steps, and rollback procedures.

Role Description Incoming faculty will support the growth of the Nursing Leadership Administration program and core graduate nursing courses. Herzing University's Online Division is seeking a nursing professional with experience in teaching to join our team as part-time Faculty members. At Herzing, you’ll enjoy being a part of a student-centric, non-profit University that fosters autonomy and responds quickly to trends in the nursing field. - Teaching and learning - Scholarship of Teaching and Learning - Academic and Institutional Service Within these duties and responsibilities, the following competencies are included: - Subject Matter Expertise - Effective Communication - Pedagogical Mastery - Operational Excellence - Appreciation and Promotion of Diversity - Assessment of Student Learning - Utilization of Technology to Enhance Teaching and Learning - Continuous Improvement Qualifications - Hold a terminal degree in nursing (PhD, DNP, EdD) - Hold an active and unencumbered Wisconsin or compact state nursing license - Preferred experience: - Experience teaching online in a post-licensure nursing program - Experience with supervision of doctoral projects Requirements - Applicants must be authorized to work for any employer in the U.S. - No remote work arrangement will be considered for working from outside the United States. - We do not sponsor or take over sponsorship of an employment Visa at this time. Benefits - Adjunct Faculty are eligible to participate in the Herzing 401(k) plan with a generous company match. - Excellent education assistance programs. - Compensation for graduate nursing adjunct is $50 per hour. Company Description Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard, and empowered to contribute to the effectiveness of the institution. - Recruit and hire without discrimination based on skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law. - Prohibits sex-based discrimination in any education program or activity.

Role Description At Arise, we are looking for a dynamic WFM Planner that is accountable for mapping client demand, internal capacity assumptions and updating supply periodically for clients. This role is critical in providing Capacity outlook for rolling 6 months period to ensure we are proactively planning to meet client requirements. - Use Client/Internal forecast to calculate FTE/Hour’s requirement using techniques such as straight line & Erlang-C depending on client model. - Ability to lead capacity planning discussions & provide recommendations to internal & external stakeholders. - Create & maintain Planning file to account for growth, seasonal variations, special events affecting volumes, and cyclical patterns. - Ensure balance between workforce service levels & labor cost to achieve operational efficiency goals. - Analyze trends periodically at the client & lob level - Actuals vs forecasted assumptions. - Evaluate medium to long term capacity planning models to ensure future demand can be met. - Support the leadership team in achieving service level objectives tied to multi-client and multi-channel workloads. - Participate in long term strategic planning and the formulation of goals. - Manage projects and programs in support of those goals. - Conduct what-if planning scenarios, share analysis, and provide recommendations. - Organize and develop workforce management manuals & documentation as needed. Qualifications - At least 5 years call center Workforce Management experience, preferably multi-site or multi-client/brand. - Expertise in various applications, such as MS Excel, PowerPoint. - Hands-on experience with workforce management and ACD systems (i.e. Avaya, TCS, IEX, Verint, Teleopti). - Proven analytical and problem-solving skills with attention to detail and accuracy. - Superior verbal, written and interpersonal communication skills. - Experience working in a dynamic environment with proven abilities to make real-time decisions. - Ability to manage multiple projects simultaneously & work under stringent deadlines. - Process minded; focused on improving workforce management processes, systems, and skillsets. - Strong commitment to providing an exceptional customer experience. - Ability and willingness to work flexible shifts, including after hours & weekends if required. Requirements - Achievement of WFM capacity planning goals laid out. - Achievement of WFM KPI’s as per scorecard defined. - Customer satisfaction for internal and external customers. Benefits - Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V.

Title: Trade Confirmations Administrator Location: White Plains United States Employment Type: Full Time Job Description: SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges. In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd. The anticipated salary range for this role is between $67,000.00 and $80,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees. Role Description The Confirmation Data Administrator is responsible for managing requests for trade confirmations by retrieving, distributing, and tracking previously drafted confirmations for both internal and external stakeholders. This entry level role supports the team in maintaining accurate records, monitoring outstanding confirmations, and ensuring effective communication between counterparties and internal teams. This position will be located in our White Plains, NY office. Role Objectives - Retrieve and send confirmations to internal and external counterparts upon request - Ensure all requests are handled promptly and in line with operational standards - Track outstanding confirmations and proactively follow up with counterparties to ensure timely completion - Escalate unresolved issues to senior team members as needed - Generate and distribute daily and weekly reports on outstanding confirmations - Maintain clear records of outstanding sent and received for audit and compliance purposes - Assist with Internal and External audit requests - Assist Confirmation Drafters with reviewing sub-set of agency trade confirmations Core Competencies/Skills - Forward thinker who seeks to improve business processes that deliver better service to stakeholders - Excellent verbal and written communication skills with ability to articulate concepts and ideas to diverse audiences - Team player ability with good analytical skills and attention to detail; time management skills and ability to multi-task in a fast-paced environment - Proficient in Microsoft Excel Qualifications and Skills - Bachelor's Degree or equivalent work experience preferred SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.