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Storage and Backup Infrastructure Administrator
Location
Massachusetts
Posted
5 days ago
Salary
$83K - $108K / year
Seniority
Senior
Job Description
Storage and Backup Infrastructure Administrator
DeepHealth
• Manage and maintain enterprise storage solutions including SAN, NAS, and related storage platforms. • Monitor storage health, availability, performance, utilization, and capacity. • Provision, expand, modify, and decommission storage resources according to operational standards and business requirements. • Troubleshoot storage performance issues, connectivity problems, capacity constraints, replication issues, and data availability concerns. • Maintain storage configurations, access controls, snapshots, replication, and data protection settings. • Assist with storage lifecycle planning, upgrades, migrations, replacements, and optimization efforts. • Ensure storage platforms are configured and maintained according to best practices for reliability, performance, scalability, and data integrity. • Manage and maintain enterprise backup platforms, backup jobs, schedules, policies, retention settings, and recovery workflows. • Monitor backup job success, failure trends, performance, capacity, and system health. • Troubleshoot backup failures, missed jobs, replication issues, retention problems, and recovery errors. • Perform regular backup validation and recovery testing to confirm data recoverability. • Support file-level, system-level, application-level, and disaster recovery restoration efforts. • Maintain backup and recovery procedures for critical systems, applications, and data. • Ensure backup and recovery practices align with business requirements, retention policies, compliance expectations, and operational standards. • Support disaster recovery planning, testing, documentation, and execution. • Assist with defining and validating recovery objectives, recovery processes, and restoration procedures. • Coordinate with infrastructure, network, security, application, and database teams during recovery events and disaster recovery exercises. • Support replication, snapshot, immutable backup, archival, and other data protection technologies. • Identify risks related to backup coverage, recoverability, retention, capacity, and platform resiliency. • Recommend improvements to strengthen data protection and disaster recovery readiness. • Monitor and analyze storage and backup capacity utilization, growth trends, and performance. • Identify capacity risks, performance bottlenecks, and operational constraints. • Recommend storage expansions, backup repository growth, platform upgrades, and lifecycle replacements. • Optimize storage allocation, backup performance, retention usage, and resource consumption. • Provide capacity and performance reporting to management and technical stakeholders as needed. • Serve as the primary technical owner for storage and backup incidents. • Provide escalation support for storage availability, data access, backup failure, and recovery-related issues. • Participate in root cause analysis, remediation planning, post-incident reviews, and long-term corrective actions. • Participate in an on-call rotation and provide support for critical storage, backup, and recovery incidents as needed. • Coordinate with vendors for support cases, hardware replacements, software upgrades, and platform issues. • Maintain accurate documentation of storage systems, backup platforms, retention policies, recovery procedures, diagrams, and operational standards. • Support change management by documenting implementation plans, risks, validation steps, and rollback procedures.
Job Requirements
- Associate's or Bachelor's degree in Computer Science, Information Technology, Systems Administration, or a related field, or equivalent professional experience.
- 3+ years of experience in storage administration, backup administration, systems administration, infrastructure operations, or a similar technical role.
- Experience managing enterprise storage platforms including SAN, NAS, or similar technologies.
- Experience managing backup and recovery platforms, policies, schedules, retention, and restoration procedures.
- Strong understanding of storage concepts including volumes, LUNs, shares, snapshots, replication, performance, capacity, and data integrity.
- Strong understanding of backup and recovery concepts including full, incremental, differential, synthetic, immutable, archival, retention, and disaster recovery workflows.
- Familiarity with virtualization platforms such as VMware, Hyper-V, KVM, or similar technologies.
- Familiarity with Linux and Windows server environments.
- Familiarity with networking concepts related to storage and backup, including TCP/IP, DNS, routing, VLANs, iSCSI, NFS, SMB, and Fibre Channel where applicable.
- Strong troubleshooting, analytical, and problem-solving skills.
- Ability to create and maintain accurate documentation, procedures, and recovery guides.
- Strong communication and collaboration skills.
- Ability to participate in an on-call rotation and support critical incidents as needed.
- Experience with platforms such as Rubrik, Commvault, Veeam, NetBackup, Dell, Pure, Nimble, Qumulo, NetApp, HPE, or similar technologies is a plus.
- Relevant certifications in storage, backup, virtualization, Linux, Windows, or data protection technologies are a plus.
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