• Support the delivery of key strategic HR initiatives and priorities, in close collaboration with the Chief People Officer • Prepare high-quality materials to support decision-making (presentations, summaries, analysis, talking points) • Track progress of key initiatives and ensure visibility and alignment across stakeholders • Support coordination and follow-ups across strategic projects (without owning full project management responsibility) • Support People integration activities following acquisitions, with a focus on cultural alignment and employee experience • Assist in mapping and aligning HR processes, policies, and practices across entities • Collaborate with HRBPs and operational teams to enable smooth employee transitions • Contribute to initiatives that strengthen organizational culture, engagement, and ways of working • Support cultural diagnostics and development of targeted action plans. Support development of clear, structured, and engaging communication materials • Support People data alignment and system harmonization activities • Contribute to reporting, insights, and analysis to support data-driven decision-making • Ensure accuracy and consistency of documentation and outputs

• Manage pre-joining and onboarding experience for new hires across US, Canada, and international locations, making sure new hires have a seamless transition • Oversee payroll for US and Canadian employees and global team, ensuring accurate, timely payments and tax compliance • Maintain people policies, labor law compliance, employee handbook, and notion workspace • Manage employee expenses and reimbursements via Ramp, ensuring timely processing and accurate tracking • Lead company events, town halls, and recognition programs that people actually look forward to • Ensure data integrity across HRIS, dashboard and other platforms for reporting and audits • Improve HR workflows, automations, and tools, cutting manual work as the team grows • Partner with Finance, Legal, Security, and the rest of the People team to keep HR processes compliant and scalable

• Manage, configure, test, and maintain Workday HCM business processes, objects, condition rules, notifications, EIBs, Workday security roles, and system configurations at an advanced level • Troubleshoot complex Workday issues • Lead functional testing for Workday bi-annual releases, identifying system impacts and recommending enhancements • Maintain system documentation, process maps, configuration logs, and training materials • Develop and maintain advanced Workday reports (including calculated fields, custom reports, matrix reports, dashboards, discovery boards) • Conduct data audits to ensure accuracy, compliance, and system integrity • Collaborate with Payroll, Benefits, Finance, Talent, and Compliance teams to support Workday-enabled processes • Recommend process improvements and automation opportunities using Workday functionality • Deliver on cross-functional HR technology projects according to established timelines and metrics

• Receive store requests to process Store Colleague’s transactions such as wage rate changes, job changes, transfers, and terminations. • Respond and support basic requests from stores • Coordinates and supports the new hire logistical onboarding experience remotely for new employees in partnership with store leadership • Partners with cross-functional teams to audit and track completion of applicable administrative metrics (i.e. yearly compliance requirements, new hire learning, new hire assessments, unemployment claims, workers compensation updates etc) • Ensures applicable documentation for all employee lifecycle changes, including internal offer letters, compensation updates, reporting structure changes, and role transitions are captured and housed within the Workday system • Support global people team initiatives throughout the year (ie, Benefits enrollment, engagement surveys, etc.) • Be available and responsive; provide customer service in a timely and efficient manner • Introduces new ways of optimizing efficiency and effectiveness • Maintain and utilize knowledge of local and federal regulations as well as company policies and procedures to ensure ongoing compliance • Accuracy in keying transactions from a ticket-based system to capture in Workday • Participates in and / or supports Manager with cascading communications to team • Partners with store leadership and TA team to proactively support recruiting activities for both non-exempt and exempt positions as needed • Ad hoc responsibilities as needed