• Create, update, validate, and maintain master data records including customers, vendors, materials, warehouses, pricing, BOMs, routings, and related ERP data. • Acting as the golden record owner (ensuring customer master data is updated across ERP, CRM and E-commerce platform). • Maintain customer master data and pricing files within SAP and related systems. • Ensure compliance with internal data governance standards, naming conventions, and classification structures. • Partner with Supply Chain, Procurement, Finance, Sales, Manufacturing, Customer Service, and IT teams to support business requirements and integrations. • Serve as the subject-matter expert for master data processes, workflows, and troubleshooting before escalating to IT. • Identify opportunities for process improvements, automation, and reduction of manual work. • Develop and maintain SOPs, work instructions, training materials, and user support documentation. • Generate reports and perform root-cause analysis on data quality and process issues. • Support audits and compliance requirements (SOX)

• Manage and maintain the 'Golden Record' for core data domains (Customer and Product), including resolving data conflicts and duplicates. • Manage data hierarchies, relationships, and cross-system mapping. • Oversee the matching and merging process to improve consolidation of data. • Establish, measure and monitor Data Quality KPIs (Accuracy, Completeness, Timeliness, Consistency) • Perform root-cause analysis on data discrepancies and lead remediation efforts. • Design and implement automated data profiling, validation and cleansing processes. • Support the development of data governance standards, policies, and business rules. • Document data lineage, business glossaries, and data dictionaries. • Facilitate data stewardship activities across business units

• Work closely with data stakeholders, product teams, and technology partners to deliver trusted, high-quality, and compliant data across the organization • Work internationally with internal and external data providers, handling global data across a range of disparate formats, including APIs and batch processing • Document, develop, and maintain end-to-end data mappings from international third-party providers, integrating their information into our ecosystem • Participate in user acceptance testing and validation of data integration processes • Partner with technical teams (business analysts, IT teams) to support effective data integration, and with the business to drive understanding of the data consistent with its use by the business • Communicate with data providers, ensuring clarity and comprehensiveness of the data integrated • Maintain consistent, technically accurate communication with all internal and external stakeholders • In collaboration with technical teams, investigate ingestion failures and escalate persistent problems with full documentation • Monitor data ingestion performance • Ensure documentation of mapping process, test results and contribute to continuous improvement of the process

• Work closely with Project Managers to coordinate high demand projects within U.S. Data Center Services. • Support execution of project activities to ensure on-time delivery within project budget and operating model. • Conduct analysis of plan versus actual project performance. • Monitor and release requests for invoicing, including follow up on delays, errors, etc. • Support coordination of various administrative tasks, ensuring proper documentation and follow up via email, SharePoint, and Project Management software. • Meet internal and customer driven SLAs and response times, ensuring proactive engagement across all assigned projects. • Assist project manager with scheduling kickoff and recurring meetings with stakeholders. • Troubleshoot and resolve coordination and/or administrative concerns. • Act as backup support to project manager on weekly calls. • Review project plans to ensure that site safety and integrity topics are identified and addressed prior to project commencement.