Coface

• Superviser et coordonner les activités de l'équipe. • Maintenir l'efficacité opérationnelle et améliorer les processus. • Garantir la conformité, la ponctualité et la qualité des factures émises. • Analyser les indicateurs financiers clés : suivi des encaissements, des retards de paiement, des litiges et des créances douteuses. • Gérer administrativement son équipe (planning, absentéisme, congé…). • Participer aux actions permettant l’amélioration des indicateurs sociaux (attrition, absentéisme…). • Participer activement à la préparation des comités clients.

Role Description Now we’re expanding and looking for a results-driven Telemarketing Manager in Latvia to help us grow our client base. - You’ll be the first point of contact with future clients – creating interest and opening doors for our sales team. - Make outbound B2B calls using high-quality company databases. - Quickly capture attention and communicate our value proposition. - Identify business needs and spark interest in our solutions. - Schedule qualified meetings for sales colleagues. - Collaborate closely with the sales team to ensure smooth lead handover. - This is not just calling – it’s about opening doors to high-value B2B deals with CFOs, finance leaders and business owners. Qualifications - You’ll thrive in this role if you are energetic, persuasive and enjoy speaking with business clients. - Excellent phone communication skills – confident, clear and engaging. - Fluent in Latvian and English (spoken & written). - Russian language skills (nice to have). - Ability to build trust quickly and handle objections professionally. - Self-driven mindset with focus on achieving targets. - Experience in telemarketing, telesales or customer service. - Interest in B2B services / finance / risk management. - Higher education (completed or in progress). Benefits - Work for a globally recognized company with strong reputation. - Flexible remote work setup. - Competitive salary: €1,900–2,200 (gross) + performance bonus. - Clear opportunity to grow into sales or business roles. - Supportive, international Baltic team. - Additional employee benefits. - Ongoing learning and professional development. Company Description At Coface, we make trade happen everyday. Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world. With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy. Joining Coface means being part of a close-knit international organization, where your ideas matter. We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions. Shape the future of trade with us. Join our Happeners!

• Own product GTM design, execution, and evaluation across assigned solutions. • Support product development initiatives from ideation through launch, including collaboration with Group teams. • Adapt and enhance global product offerings to meet North American market needs and commercial priorities. • Monitor product performance, market adoption, and KPIs, recommending enhancements, optimizations, or rationalization as needed. • Act as a local product expert, supporting internal stakeholders with knowledge and insights. • Design and execute GTM strategies for new product launches, enhancements, and commercial initiatives. • Develop compelling GTM messaging, value propositions, and positioning tailored to target segments. • Partner with sales, marketing, and other internal teams to ensure effective market rollout and adoption. • Measure and evaluate GTM effectiveness, incorporating learnings into future launches. • Support partnership strategy development and GTM execution in collaboration with internal and external partners. • Contribute to partner-focused content, enablement materials, and value propositions. • Coordinate with Group and local stakeholders to align partnership initiatives with overall commercial and product strategy. • Develop and execute cross-sell and upsell strategies across the product portfolio. • Create supporting GTM plans, messaging, and commercial content to drive incremental growth. • Collaborate with sales and marketing to embed cross-sell/upsell opportunities into campaigns, tools, and sales processes. • Lead or contribute to product-related projects at both the local and Group level. • Coordinate cross-functional initiatives, ensuring alignment on scope, timelines, and deliverables. • Serve as a key liaison between business, product, marketing, and other stakeholders. • Own product-related processes, documentation, contracts, templates, and internal communications to ensure clarity, consistency, and accountability across the product lifecycle. • Manage and coordinate Coface product updates, releases, and notices. • Ensure timely, accurate, and clear communication of product changes to relevant internal audiences. • Maintain structured documentation and reference materials to support internal alignment. • Conduct ongoing competitor and market analysis, including market share, positioning, and product comparisons. • Monitor trends, evolving customer needs, and competitive moves to inform product and GTM strategy.

• Hunt for and close new business • Retain and grow key clients • Achieve annual revenue objectives through consultative sales to new clients • Build a portfolio of business that will align with Coface strategic growth and retention goals • Build an active pipeline of qualified prospects • Generate leads from banks and insurance agencies and from direct cold calling to business owners and CFO's • Market and sell a specialized financial product to corporations within assigned regions • Service new and existing clients by monitoring their programs and coverage • Research and recommend prospects for new business opportunities • Attend workshops to learn more technical and professional skills for the job • Stay current with trends and competitors to identify improvements or recommend new products

• Drive product strategy, go-to-market execution, and commercial performance across our solutions portfolio. • Own product GTM design, execution, and evaluation across assigned solutions. • Support product development initiatives from ideation through launch, including collaboration with Group teams. • Adapt and enhance global product offerings to meet North American market needs and commercial priorities. • Monitor product performance, market adoption, and KPIs, recommending enhancements, optimizations, or rationalization as needed. • Act as a local product expert, supporting internal stakeholders with knowledge and insights. • Design and execute GTM strategies for new product launches, enhancements, and commercial initiatives. • Develop compelling GTM messaging, value propositions, and positioning tailored to target segments.

Role Description We are seeking a highly motivated Sales Executive to drive new business development while retaining and expanding relationships with key clients. This is an exciting opportunity to join our organization during a pivotal growth phase across the North American region. - Achieve annual revenue targets through consultative sales to new clients and renewals of existing policies. - Build and manage a portfolio aligned with Coface’s strategic growth and retention objectives. - Develop a robust pipeline of qualified prospects through direct outreach, including cold calling business owners and CFOs, and leveraging relationships with banks and insurance agencies. - Market and sell specialized financial products, including domestic and export credit insurance and related services, within assigned territories. - Provide ongoing service to clients by monitoring coverage and program performance. - Conduct market research to identify new business opportunities and evaluate sales strategies. - Stay informed on industry trends and competitor offerings to recommend product enhancements or new solutions. - Maximize sales performance through effective network management and relationship building. - Conduct in-person and virtual presentations to local brokers and agents. - Collaborate with internal stakeholders (underwriters, account managers, senior leadership) to prepare tailored sales proposals. - Deliver accurate sales forecasts to support strategic planning and decision-making. - Participate in workshops and training sessions to continuously enhance technical and professional skills. Qualifications - Minimum of 3 years of successful B2B sales experience; background in financial services, banking, or insurance is a strong plus. - Demonstrated success in both client acquisition and long-term relationship management. - Excellent written and verbal communication skills. - Well-established professional network within the designated territory. - Self-motivated with a proactive approach, while also able to thrive in a collaborative team environment. - Foster and maintain strong communication channels with internal departments to uncover and capitalize on sales opportunities. - Build, nurture, and leverage strategic relationships with intermediaries to expand the prospect pipeline and drive business growth. Requirements - Bachelor’s degree required. Benefits - Compensation is BASE + Commission. - Car allowance, internet expenses, benefits, paid time off/vacation included. - Location: REMOTE - Guadalajara, Mexico - Department: Commercial - 002 - Compensation: MXN 40000 - MXN 60000 monthly

• Generating and qualifying new leads through outbound outreach, inbound follow-up, and prospecting activities • Building and managing a pipeline of qualified opportunities to support sales targets and regional growth objectives • Engaging target personas through phone, email, and other digital channels • Applying qualification frameworks (e.g. BANT) to assess and prioritize leads before handing off to Sales • Collaborating closely with Sales and Marketing to ensure alignment on target accounts, campaigns, and messaging • Maintaining accurate and up-to-date records in the CRM (e.g. Microsoft Dynamics), including prospect interactions, lead status, and pipeline activity

• Work closely with data stakeholders, product teams, and technology partners to deliver trusted, high-quality, and compliant data across the organization • Work internationally with internal and external data providers, handling global data across a range of disparate formats, including APIs and batch processing • Document, develop, and maintain end-to-end data mappings from international third-party providers, integrating their information into our ecosystem • Participate in user acceptance testing and validation of data integration processes • Partner with technical teams (business analysts, IT teams) to support effective data integration, and with the business to drive understanding of the data consistent with its use by the business • Communicate with data providers, ensuring clarity and comprehensiveness of the data integrated • Maintain consistent, technically accurate communication with all internal and external stakeholders • In collaboration with technical teams, investigate ingestion failures and escalate persistent problems with full documentation • Monitor data ingestion performance • Ensure documentation of mapping process, test results and contribute to continuous improvement of the process

• Collecte d’informations • Analyse financière et sectorielle • Production de rapports (INFOPROD) • Support à l’équipe

• Drive new business growth by prospecting, developing, and closing middle-market accounts • Achieve and exceed annual revenue goals through a combination of new client acquisition and renewal of existing policies • Build and manage a strong pipeline of qualified opportunities through outbound prospecting and referrals • Develop a portfolio of clients aligned with Coface’s growth objectives • Sell complex financial solutions focused on credit risk mitigation, cash-flow protection, and trade security • Service and grow existing client relationships by monitoring programs and identifying coverage needs • Stay ahead of the market by tracking industry trends and competitor offerings • Continuously sharpen your skills through formal training and workshops.