Role Description Work alongside the best minds in technology. If you are looking for a place where teamwork, client service, integrity, excellence, continuous learning and professionalism are core values, then Kraft Kennedy may be the place for you. Kraft Kennedy is a multidisciplinary managed services provider firm with expertise in technology and management consulting, technology strategies, application specialties, technology infrastructure, end user support, and proactive support. Combining this knowledge, our focused teams are dedicated to meeting the needs of our clients. With over 30 years' experience we have learned that the key to successful IT is to focus as much on the business needs of the client as on technology. The Support Practice Group is a large and growing group of diverse technical staff providing a broad range of technology support in various industry verticals as part of Kraft Kennedy's managed services offerings. This part-time paid Intern position will work closely with co-workers, senior technical staff and other support staff in this collaborative, highly active, engaging environment. The position is remote. We are hiring for the following schedules: - 1 position - Monday-Friday, 10am to 5pm eastern (29 total hours) - 2 positions - Monday-Thursday, 11am to 7pm eastern (28 total hours) There is some flexibility with the schedule. You must live in the Atlanta area to be considered for this remote position. Responsibilities - You will be required to learn about client environments and various technologies used therein. - You will work on environments utilizing the full breadth of cloud and on-premise technology used in the legal industry, including cloud solutions from Microsoft, Mimecast, NetDocuments, etc. - You will work closely with infrastructure and networking equipment from vendors such as Microsoft, Broadcom, and Cisco, etc. - Tickets are assigned or scheduled by the on-duty dispatcher. - You will be required to learn about our C.L.I.E.N.T. service pillars efforts and incorporate them into your ongoing work. The pillars are that we are Communicative, Listener, Initiative, Empathic, Nimble, and Tenacious. Qualifications - Rising Sophomore or Junior in college. - Excellent verbal and written communication skills. - Strong interest in technology and related college major. - Very organized and detail-oriented, with a high degree of accuracy and follow-up. - Strong problem-solving and technical troubleshooting. - Some experience with Windows desktop or server operating systems is preferred. - Some experience with networking hardware and basics is preferred. Compensation The base pay for this position has an hourly rate of $17.00. The offer will take into account a wide range of factors. Physical Requirements - Prolonged periods of sitting at a desk and working on a computer. Equal Opportunity Employer Kraft Kennedy is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status or any other characteristic protected by law.

Role Description InAir is an enterprise-grade Airtable architecture consulting firm that simplifies complex corporate operations through governed system design. We are seeking a B2B Social Media & Search (SEO/AI Referral) Technical Writer to lead our organic distribution engine, reporting directly to the Head of Marketing. This role sits at the cutting edge of modern B2B demand generation, combining executive thought leadership on social media with advanced search visibility. - Own and execute a new LinkedIn strategy designed to translate our founding team into prominent industry influencers. - Ghostwrite high-authority narrative content that drives brand search and captures the attention of enterprise RevOps, Sales, and IT executives. - Create deep-dive technical "pillar pages" that define InAir's system-first methodology. - Ensure content ranks on traditional search engines (SEO) and serves as definitive source material for AI search models. - Collaborate closely with technical and engineering teams to ensure all content is operationally accurate. Qualifications - 5+ years of experience in B2B technical writing, content marketing, or copywriting, with a strong focus on SEO and B2B content creation. - Proven capability to write deeply about technical topics for executive audiences (CTOs, RevOps, IT). - Familiarity with Generative Engine Optimization (GEO) and AI search citation mechanics. - Basic hands-on experience with Airtable and a strong conceptual understanding of relational database concepts. - C1/C2 English proficiency with exceptional written communication skills. Requirements - Experience in enterprise software, RevOps, IT, or systems consulting (nice-to-have). - Basic understanding of HTML/CSS structure and metadata tagging to assist with search indexability (nice-to-have). - Familiarity with HubSpot, Zapier, Make, and social analytics tools (like Taplio or Shield App) (nice-to-have). Benefits - Open to Full-Time or Contract (preference for long-term, full-time arrangement). - Availability of approximately 30 hours/week for contract engagements. - Competitive compensation, dependent on experience and engagement structure. - Remote work location. Key Responsibilities - Research and write technical "pillar pages" and deep-dives for enterprise system design. - Optimize evergreen content for AI search engines and traditional SEO. - Partner with internal technical and engineering teams for operational accuracy. - Collaborate with the Head of Marketing to repurpose long-form technical guides into social media copy. - Support the execution of the LinkedIn content calendar with narrative-driven posts. - Enforce InAir’s "Architecture-First" voice across all written assets. - Track and analyze search rankings and AI citations to optimize content indexability. Technical Skills & Tools Required - Search & SEO: Google Search Console, SEMrush/Ahrefs, SEO schema markup, AI citation monitoring tools. - Social & Analytics: Shield App, Taplio, LinkedIn Analytics. - Database & Systems: Airtable (basic hands-on experience) and HubSpot. - Creative & Collaboration: Google Docs, Figma (basic collaboration), Slack. Soft Skills - Receptive to constructive feedback from marketing leadership and technical teams. - Diagnostic thinker able to break down technical errors or system bottlenecks. - High agency; comfortable turning raw technical outlines into polished assets quickly. - Direct, unsentimental, and precise tone that matches InAir's brand voice.

Role Description We are looking for a passionate and motivated Senior Technical Writer to join our Product Documentation team as we support the company in achieving top-priority objectives & key results. Documentation at dbt is both a community asset and a foundational product surface. The Documentation team accelerates product adoption and user success by helping data practitioners learn, explore, and confidently use dbt. We operate using a docs-as-code and docs-as-a-product approach within an open-source model, partnering closely with Engineering, Product, Developer Experience, and customer-facing teams. By balancing deep product knowledge with a beginner’s lens, we not only create accurate, easy-to-read documentation for humans and bots alike, but also surface insights that drive product improvements. In this role, you’ll help new users reach their “a-ha” moment faster, support experienced practitioners as they expand into new areas of the ecosystem, and uphold the clarity, accuracy, and trust that our community depends on. Key Responsibilities & Duties - New feature writing for Product - 45% - Consistently creates effective docs plans for new feature writing projects. - Starts conversations in key places, and involves stakeholders to keep everyone well-informed and focused on a world-class customer experience. - Raises issues or suggests improvements to new features that advocate for user needs. - Docs projects writing - 20% - Identifies and advocates for medium to large docs projects. - Mentors less-senior writers on how to manage their time spent in docs-driven projects alongside new feature ships. - Independently prioritizes the highest impact work beyond new feature ships. - Addressing ongoing issues - 20% - Independently troubleshoots issue requests, and helps less-senior writers learn how to do the same. - Has a solid understanding of when a swathe of issues can be folded into a larger content strategy improvement project instead of addressing each issue singularly. - Independently notices overarching issues in our docs and figures out how to address them. - Focuses on more complex issues, while analyzing data across multiple dimensions to evaluate solutions and drive decisions. - Triages and reviews open source PRs and issues, and alerts the team when these are piling up. - Peer reviewing - 15% - Provides and explains their insightful and compassionate editorial and technical feedback when reviewing the work of peers. - When providing feedback, consistently notices gaps in pages outside of the pages contained in the pull request they’re reviewing. - Gains agreement, consolidates differing opinions, and enables team to move forward. - Reviews are consistently centered around clarifying the experience for users. Qualifications - Required: - Minimum 5 years writing technical documentation for developer tools, including a solid understanding of version control and single-sourcing content, and experience managing documentation systems. - Strong ability to plan, prioritize, and carry out complex writing projects with high attention to detail along the way. - Ability to compassionately give and receive editorial and technical feedback. - Communicate clearly and concisely, especially when working asynchronously or with a distributed team. - Preferred: - Experience with dbt or data. - Previous experience as a senior member of a formal documentation team working collaboratively with other writers, editors, and teams. - Worked asynchronously as part of a fully-remote, distributed team. - A plus if you have experience contributing to or maintaining an open source project. Benefits - 100% employer-paid medical insurance. - Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off. - RSU stock grants. - Professional development and training opportunities. - Company virtual happy hours, free food, and fun team-building activities. - Monthly cell phone stipend. - Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.

• Collaborate with software engineers and product managers to document REST APIs, SDK workflows, and cloud-based architecture. • Maintain and organize internal technical knowledge bases using Polarion.