HEALTH CHOICE NETWORK

Role Description Health Choice Network is seeking a Certified Epic MyChart Application Analyst to lead the design, build, configuration, testing, and optimization of Epic MyChart workflows. You’ll collaborate with operational and clinical stakeholders to enhance patient engagement, messaging, scheduling, and portal functionality. Qualifications - Active Epic MyChart Certification (current) - 3+ years of Epic MyChart build and configuration experience - Hands-on experience with activation/login workflows, proxy access, messaging, scheduling, visit prep, questionnaires, preferences, and notifications - Strong system testing, troubleshooting, and workflow design skills Requirements - Design, build, configure, and optimize MyChart workflows - Support activation workflows, proxy access, messaging, scheduling, visit prep, and questionnaires - Maintain patient portal settings, notifications, preferences, and mobile app features - Lead build efforts for upgrades, enhancements, and new features - Perform unit, integration, and regression testing - Serve as primary contact for MyChart build and workflow issues - Troubleshoot defects, workflow gaps, and cross-module impacts - Resolve issues related to access, credentials, enrollment, notifications, and integrations Benefits - 100% Remote Work – work from anywhere in the U.S. - 100% Employer-Paid Medical Insurance - $1,500 Annual HSA Contribution - Generous Paid Time Off - 403(b) Retirement Plan - Professional Development & Education Assistance

Role Description The Clinical Documentation Improvement Specialist is responsible for facilitating the improved quality, accuracy and completeness of medical record documentation. This position will implement proactive measures to improve data quality, appropriate risk stratification of HCN’s VBS population and overall improvement in quality of care. - Serves as a subject matter expert on ICD-10-CM coding guidelines, AHA Coding Clinic Guidance and Risk Adjustment guidance. - Conducts proactive review of the medical record documentation including diagnosis coding, identification of co-morbidities and complications, and all appropriate secondary diagnoses. - Identifies issues and trends in coding and documentation that affect patient risk scores. - Works collaboratively with contracted health plans on risk adjustment initiatives; participates in auditing requests, reviews and assesses health plan results, and designs performance improvement plans as needed. - Develops and delivers provider and coder trainings, detailing coding best practices and provider level opportunities for improvement. - Provides education to providers, supporting clinical care teams, and coders on documentation, coding changes, compliance issues. - Advises and participates in VBS clinical quality, data analytics and RCM strategic initiatives. - Assists in the development and maintenance of coding educational tools. - Monitors changes in laws, regulations, rules, and code assignments that impact documentation and reimbursement. - Performs other duties as assigned. Qualifications - Education: Associate’s degree required; bachelor’s degree preferred. - Licensure: Current RN license in good standing preferred. - Experience: 5+ years of clinical experience, preferably in an FQHC primary care setting; 3+ years of experience in Medicare/Medicaid risk adjustment (HHS-HCC, CMS-HCC, or DxCG methodologies). - Certifications: Certified Risk Coder (CRC) through AAPC or CDI/CCS certification through AHIMA required; Certified Professional Coder (CPC) through AAPC preferred. - Technical Skills: Experience with the Epic Electronic Medical Records (EMR) system, preferred. Requirements - Experience ICD-10 coding with strong attention to detail and high accuracy rate. - In-depth knowledge of medical terminology, anatomy, physiology, and disease process. - Expertise in Medicaid and or Medicare risk adjustment models, HCC Coding required. - Working knowledge of health plan/insurance terminology and concepts. - Proficient with Microsoft Office products (Word, Outlook, Excel, PowerPoint). - Strong organizational and prioritization skills. - Excellent oral and written communication skills adaptable to individuals with varied levels of understanding at all levels of the organization. - Highly developed problem solving and deductive reasoning skills. - Must be able to handle multiple tasks at the same time and work well independently. Benefits - 100% Remote Work – Work from anywhere in the U.S. - 100% Employer-Paid Medical Insurance. - Annual $1,500 HSA Contribution. - Generous Paid Time Off (PTO). - 403(b) Retirement Plan with Employer Contribution. - Professional Development & Education Assistance. - Mission-driven culture focused on community health.

Role Description The Biostatistician provides statistical leadership and advanced analytic support for community‑engaged research, clinical trials, program evaluations, and quality‑improvement initiatives. This role ensures methodological rigor; oversees data cleaning, merging, and preparation; performs complex statistical analyses; and collaborates with multidisciplinary teams across HCN and partner institutions to generate valid, actionable insights that advance health equity. Key Responsibilities - Statistical Design & Methodology - Develop statistical analysis plans for observational studies, RCTs, quasi‑experimental designs, and community health evaluations. - Conduct power and sample‑size calculations. - Advise investigators on appropriate statistical methods and study designs. - Guide selection of measures, variables, and coding structures. - Data Management & Quality Assurance - Oversee data extraction, cleaning, validation, and merging/linkage from EHR systems, REDCap datasets, and multi‑site data sources. - Build reproducible data pipelines (R, SAS, Stata, SQL). - Convert raw datasets into analysis‑ready formats, consistent with workflows. - Ensure compliance with HIPAA, DUAs, IRB requirements, and internal research SOPs. - Statistical Analysis & Interpretation - Conduct descriptive, inferential, and multivariable modeling (e.g., LMM, GEE, logistic/Poisson regression, survival analysis). - Perform longitudinal, clustered, and multi‑level modeling used in community health research. - Produce tables, figures, and visualizations for internal and external dissemination. - Collaborate with investigators to interpret and contextualize findings. - Research & Grant Support - Contribute to research protocols, IRB submissions, and methodological sections of grant proposals. - Provide biostatistical expertise during project planning, execution, and reporting phases. - Support multi‑site research implementation activities. - Submit and lead grant proposals. - Reporting, Publication & Dissemination - Prepare analytic reports for leadership, funders, and research partners. - Contribute to and lead peer‑reviewed manuscripts, abstracts, and conference presentations. - Translate quantitative findings into clear, actionable insights for diverse audiences. - Collaboration & Stakeholder Engagement - Work closely with researchers, clinicians, data analysts, technical teams, and community health centers. - Participate in and lead research meetings. - Provide statistical consultation and capacity‑building across the research network. Qualifications - Doctoral degree in Biostatistics, Statistics, Epidemiology, or related quantitative field. - Demonstrated expertise in statistical programming (R, SAS, Stata, or Python). - Experience with large health datasets, longitudinal data, and applied analysis in clinical or public health settings. - Strong understanding of epidemiologic methods, statistical modeling, and research design. - Experience working in multi‑site or community‑based research environments. Preferred Qualifications - Experience with EHR‑derived data and community health center environments. - Familiarity with REDCap, SQL, and large‑scale data infrastructure. - Experience contributing to federally funded research (NIH, CDC, HRSA). - Experience working on RCTs or complex multi‑level studies, as seen in NCPCR/CEAL protocols. - Geographic Information Systems (GIS) experience is a plus.

Role Description We are seeking an experienced Epic Cadence Principal Trainer to support training and education initiatives related to Epic Cadence scheduling workflows and best practices. This role will be responsible for designing, developing, and delivering engaging learning experiences that support end-user adoption and workflow optimization. - Develop and deliver Epic Cadence training programs for end users - Create and maintain training materials, tip sheets, and workflow documentation - Translate complex scheduling workflows into easy-to-understand training content - Partner with operational and IT teams to support workflow optimization and user adoption - Support go-live, optimization, and ongoing training initiatives Qualifications - Bachelor’s degree and two (2) years of relevant experience in healthcare, IT, education, or training; or equivalent combination of education and experience - Epic Cadence Certification required - Strong understanding of patient scheduling workflows and Cadence functionality - Excellent presentation, communication, and organizational skills - Ability to document workflows and develop effective end-user training materials Requirements - Prior experience supporting Epic Cadence implementations or optimization projects - Experience in healthcare scheduling, patient access, or ambulatory operations - Exposure to additional Epic applications or integrated third-party systems - Experience developing e-learning or self-paced training content Benefits - 100% Remote Work – Work from anywhere in the U.S. - 100% Employer-Paid Medical Insurance - Annual $1,500 HSA Contribution - Generous Paid Time Off (PTO) - 403(b) Retirement Plan with Employer Contribution - Professional Development & Education Assistance - Mission-driven culture focused on community health

Role Description Health Choice Network is seeking a Certified Epic MyChart Application Analyst to lead the design, build, configuration, testing, and optimization of Epic MyChart workflows. You’ll collaborate with operational and clinical stakeholders to enhance patient engagement, messaging, scheduling, and portal functionality. Qualifications - Active Epic MyChart Certification (current) - 3+ years of Epic MyChart build and configuration experience - Hands-on experience with activation/login workflows, proxy access, messaging, scheduling, visit prep, questionnaires, preferences, and notifications - Strong system testing, troubleshooting, and workflow design skills Requirements - Design, build, configure, and optimize MyChart workflows - Support activation workflows, proxy access, messaging, scheduling, visit prep, and questionnaires - Maintain patient portal settings, notifications, preferences, and mobile app features - Lead build efforts for upgrades, enhancements, and new features - Perform unit, integration, and regression testing - Serve as primary contact for MyChart build and workflow issues - Troubleshoot defects, workflow gaps, and cross-module impacts - Resolve issues related to access, credentials, enrollment, notifications, and integrations Benefits - 100% Remote Work – work from anywhere in the U.S. - 100% Employer-Paid Medical Insurance - $1,500 Annual HSA Contribution - Generous Paid Time Off - 403(b) Retirement Plan - Professional Development & Education Assistance

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking an experienced Epic Real‑Time Eligibility (RTE) Analyst to support, optimize, and enhance our Epic eligibility workflows across the revenue cycle. This role plays a critical part in ensuring accurate and efficient insurance eligibility verification, reducing denials, and improving front‑end patient access operations. The ideal candidate brings strong Epic expertise, deep understanding of revenue cycle processes, and the ability to translate operational needs into scalable system solutions. Key Responsibilities - Epic Build & System Support - Design, configure, test, and maintain Epic Real-Time Eligibility (RTE) functionality. - Support eligibility workflows across Epic modules including Cadence, Prelude, and Resolute. - Investigate, troubleshoot, and resolve eligibility verification errors and system issues. - Maintain payer connections, response formats, and related eligibility configurations. - Operational Optimization - Partner with registration, scheduling, and revenue cycle teams to enhance eligibility workflows. - Identify automation opportunities to reduce manual processes and improve accuracy. - Analyze eligibility response data to identify trends and recommend improvements. - Troubleshooting & Issue Resolution - Serve as the subject matter expert for all eligibility-related system issues. - Coordinate issue resolution with Epic, clearinghouses, and payers as needed. - Support break/fix requests and manage service tickets related to eligibility. - Project Support & Enhancements - Participate in system upgrades, optimization initiatives, and implementation of new Epic functionality. - Assist in workflow design, documentation, and testing for eligibility-related projects. - Collaborate with cross-functional teams to support broader revenue cycle initiatives. - Documentation & Training - Develop and maintain documentation for eligibility workflows and system configuration. - Provide training, guidance, and best practices to operational teams. - Support ongoing knowledge transfer within the team. Qualifications - Epic certification or strong proficiency in Prelude, Cadence, or Resolute with eligibility workflow experience. - Experience supporting Epic Real-Time Eligibility (RTE). - 2–4 years of experience supporting healthcare IT systems (Epic preferred). - Strong understanding of revenue cycle workflows such as registration, scheduling, and insurance verification. - Excellent analytical, troubleshooting, and problem-solving abilities. Requirements - Epic Prelude or Cadence certification. - Experience with clearinghouses and 270/271 eligibility transactions. - Experience in multi-entity or Community Connect Epic environments. - Familiarity with ticketing systems (Salesforce, ServiceNow, etc.). Benefits - 100% Remote Work - 100% Employer-Paid Medical Insurance (one plan) - $1,500 Annual HSA Contribution ($125/month) - Generous PTO - 403(b) Retirement Plan - Professional Development Support - Home Technology & Innovation Reimbursement Program - Education Assistance Program