• Shape how the global analyst community understands and positions Redwood. • Own and scale analyst engagement strategy across Gartner and EMA. • Actively manage relationships and prepare executives for high-stakes engagements. • Influence how analysts interpret our roadmap, differentiation and market category. • Own Redwood’s global analyst relations program including strategy, engagement planning and performance tracking. • Build and maintain strong relationships with analysts across major firms and relevant boutique research organizations. • Lead preparation for Magic Quadrants, Market Guides, Waves and other analyst evaluations. • Develop clear, differentiated briefing materials that articulate Redwood’s value, roadmap and competitive strengths. • Coordinate analyst briefings, inquiries and advisory sessions for consistent messaging. • Expand Redwood’s analyst footprint into new automation, AI and ERP-related coverage areas. • Partner with Product Marketing for consistent messaging across analyst conversations. • Influence market narratives on automation, orchestration and SAP modernization. • Translate analyst insights into actionable recommendations for Product and GTM teams. • Track analyst sentiment, coverage, report inclusion and positioning shifts.

• Own and shape the brand’s voice and communication across all channels; • Take responsibility for content direction, not just copy execution; • Work at the intersection of content, PR, CRM, and social media; • Build consistent, long-term brand narratives; • Ensure the brand sounds clear, recognizable, and aligned everywhere — from press releases to in-app messages.

• Set direction for and execute on our global communications plans – with a focus on creating scalable, programmatic integrated communications activities – enhancing Honeycomb’s voice in the market and reinforcing its leadership in AI observability. • Create and maintain an active thought leadership program including building relationships with and providing counsel to the current bench of subject matter experts, identifying new thought leaders and cultivating new storylines that support Honeycomb’s goals. • Oversee, identify and submit for industry awards or recognitions and speaking opportunities that validate Honeycomb’s category leadership, innovation strategy, company culture and customer champions. • Partner with our PR agency to manage day-to-day activities, guide the short- and long-term program direction, etc. while connecting the team with Honeycomb’s experts to drive timely and relevant stories to the market (via media articles, communities, newsletters, podcasts, events, etc). • Advocate for corporate communications within Honeycomb, sharing our news, success and POV across the employee community. This includes ensuring coverage is socialized on our corporate social channels, website and within our internal communications infrastructure (Slack, intranet, etc) as well as enabling the Sales teams with details on why coverage matters and details on how to use it to engage with prospects. • Create sustainable metrics to measure the influence that the communications program is having on business outcomes. This includes Honeycomb’s perception in the market including share of voice and prompt/brand visibility via LLMs (i.e. ChatGPT, Perplexity, Claude, Gemini). • Support any milestone corporate events (i.e. product launches, partner announcements, etc), crisis communications incidents, people team collaborations and more.

• Serve as the initial point of contact for inbound, time-sensitive cyber incidents, monitoring designated intake channels and responding within required timeframes • Coordinate and facilitate rapid scoping calls with clients and internal stakeholders to support swift case activation • Act as a primary client-facing communications contact during early-stage incidents, maintaining clear, calm, and professional engagement under pressure • Collect, organize, and document pre-scoping and intake information required to support operational readiness and Statement of Work (SOW) drafting • Create and manage secure internal communication channels (e.g., Slack or Telegram) for active incidents, ensuring accurate, real-time updates are maintained • Track incident status, action items, and dependencies, proactively following up to keep cases moving forward • Support post-scoping operational steps, including coordination of secure data exchange processes and internal handoffs once approvals are in place • Maintain detailed and organized case notes, timelines, and communication records throughout the lifecycle of an incident • Escalate risks, blockers, or urgent issues promptly to appropriate internal stakeholders • Operate effectively in high-pressure, fast-moving situations, adapting quickly as new information becomes available