Role Description The Strategic Account Sales Manager will focus on retaining and developing top customers within the Preferred Customer Program. They will serve as a liaison and subject matter expert for the vertical and horizontal markets as well as customer segmentation. This position involves maintaining relationships with internal business partners and customers by providing support, expertise information and guidance while recommending new sales opportunities and solutions. - Strategically leverages market research and networking to create new sales opportunities driving increased AOV, share of wallet and category mix. - Meets or exceeds business sales and productivity goals – daily, weekly, monthly. - Maintain a robust sales pipeline, suggest solutions and innovative sales recommendations. - Understands the sales process and demonstrates the ability to execute. Qualifications - High School Diploma. - Strong organizational, time management and decision-making skills. - Bilingual in French and English. - 3-5 combined years of sales and customer service. - Must have worked in an environment where sales centric goal is present. - Ability to produce required results on a day-to-day basis. Benefits - Associate discount - Base salary plus commission - Health and Dental benefits - RRSP/DPSP - Performance bonuses - Learning & Development programs - And more...

• Own the territory: Drive revenue growth by managing a defined sales territory, developing both new business and nurturing existing accounts. • Lead strategic sales initiatives: Identify, qualify, and close high-value opportunities within large, complex enterprise organizations. • Drive pipeline development: Build and manage a robust sales pipeline using both direct outreach and partner/channel relationships. • Hit targets: Consistently meet or exceed monthly, quarterly, and annual sales quotas and KPIs.

• Own the business: Full accountability for achieving sales targets by managing and developing distributor relationships. • Drive Growth: Expand the distributor’s share of business and jointly grow the opportunity pipeline with Emerson T&M. • Strategic Collaboration: Partner closely with the Distributor Manager to define and share responsibilities based on strengths and expertise. • Business Performance Management: Conduct regular business reviews (weekly pipeline checks, monthly reviews, quarterly/annual planning) to monitor progress, identify risks, uncover growth opportunities, and ensure alignment with strategic goals. • Demand Generation: Lead targeted marketing and sales initiatives with partners to generate demand and penetrate new markets. • Channel Development: Set shared goals, manage performance, and build partner capabilities through coaching and enablement. • Operational Excellence: Ensure consistent pipeline management, resolve channel conflicts, and raise systemic issues when needed. • Partner Advocacy: Ensure partners receive the necessary Emerson T&M support to succeed and become increasingly self-sufficient. • Inclusive Leadership: Foster strong, diverse relationships and promote inclusive collaboration across teams.

• Contribute to our winning environment by facilitating a culture of self-development and accountability. We protect the number at Outreach, and leaders do everything they can to achieve it. • Teach AMs to build and manage a territory plan that creates a clear path to quota achievement. • Drive prospect accountability. Our AMs generate their own pipeline using the Outreach platform; you’ll teach them to prioritize their time across daily research, cold calling, and email campaigns, leveraging tools such as 6sense, ZoomInfo, and LinkedIn. • Train AMs to lead strong discovery calls that surface the pains and needs of senior executives (CEO, CRO, CFO, CMO, VP of Sales Operations). • Enable AMs to articulate how the Outreach platform solves customer pains through demos and a clear value proposition. • Coach AMs to maintain deal momentum across a typical 30–60 day sales cycle. • Identify deal risk using the MEDDPICC methodology, partnering with your team, internal partners, and executives to mitigate it. • Forecast deals and team attainment using Outreach’s forecast methodology.