Role Description We need someone who is organized, dependable, and comfortable handling the day-to-day administrative work that keeps operations running. If you can keep track of details, communicate clearly, and stay consistent with tasks, you will do well here. The role is fully remote with a schedule that gives you room to manage your day, as long as you stay reliable and responsive. What You Will Do - Provide general administrative support for internal teams including email coordination, updates, reminders, and task tracking - Organize documents, forms, and digital files - Assist with scheduling, calendar coordination, and basic logistics - Maintain smooth communication and workflows across departments - Prepare simple reports or summaries - Enter and update data across different platforms - Follow up on pending items so nothing gets overlooked - Support project needs as they come up Qualifications - Clear, consistent communication - Strong attention to detail - Ability to manage several small tasks without losing focus - Comfort with learning new tools and systems - Prior experience in administration, coordination, or support is helpful but not required - Reliable internet and a quiet workspace - Must be located in the United States or Canada Benefits - Fully remote work with flexibility - Steady weekly pay - Supportive team and clear expectations - Opportunities to grow into more responsibilities - A role that genuinely values organization, reliability, and follow-through Why This Role Matters This position keeps operations organized and on track. Teams rely on this role to keep communication clear, deadlines visible, and daily tasks moving. If you enjoy being the person who creates order and keeps things running smoothly, this job is a strong match.

• Advisory and conceptual support for the client in operating the cloud software and cloud infrastructure used for the Service Supplier Portal within the Microsoft Azure environment. • Conducting workshops, handover sessions, or reviews to convey knowledge about the Service Supplier Portal, the applications in use, and the employed technologies. • Structured handover of relevant tasks, artifacts, and information to the client or to a subsequent service provider as part of the transition. • Creation, updating, and delivery of technical documentation to the extent required for effective knowledge transfer. • Conducting technical onboarding/training for the client (remote and/or on-site), as needed for knowledge transfer.

• Supports Sales Account Managers (SAMs) by completing administrative needs and resolving operational issues • Acts as a temporary point of contact for Sales Account Managers on PTO • Utilizes Tableau reports for task optimization and management • Assists with account creation, password reset, and updates for InteleViewer, PAL, and InteleShare systems • Coordinates and places orders for Sales Account Managers through the Print Portal or Marketing Team • Creates, Monitors, and provides feedback on strategic PAL Watchlists for Sales Account Managers • Assists with meeting logistics, including preparation, transcription, and follow-up • Provides support to In-Market territories by ensuring alignment of eRIS and Envision CRM data • Inputs data into reports for the designated region and directs inquiries to relevant contacts

• Provide strategic and operational leadership for multiple company-owned locations • Ensure operational excellence, financial performance, regulatory compliance, and outstanding client service • Lead and mentor local management teams to achieve performance and service excellence • Conduct regular SWOT analyses to anticipate business challenges and drive solutions • Drive revenue growth and profitability across all assigned locations