• Provide strategic and operational leadership for multiple company-owned locations • Ensure operational excellence, financial performance, regulatory compliance, and outstanding client service • Lead and mentor local management teams to achieve performance and service excellence • Conduct regular SWOT analyses to anticipate business challenges and drive solutions • Drive revenue growth and profitability across all assigned locations

Role Description CHAI’s Global Markets Team is seeking an Associate to support CHAI’s supply side strategy across programmatic areas. The position will collaborate with internal and external stakeholders to: - Design and execute market analyses, including supplier landscaping, market sizing, demand forecasting, costing analysis, and impact modelling. - Develop recommendations and investment cases for suppliers, donors, and country governments. - Travel domestically and internationally for supplier and partner meetings, as well as to CHAI program countries. We are seeking a highly motivated, entrepreneurial individual with outstanding analytical capabilities, problem-solving ability, and communication skills. The Associate must be able to function independently and have a strong commitment to excellence. CHAI places great value on relevant personal qualities: - Resourcefulness - Humility - Responsibility - Tenacity - Independence - Energy - Work ethic Through this role, the Associate will develop collaborative relationships with multiple teams within CHAI as well as with pharmaceutical suppliers and other key leaders within the SRMNH space. This position is flexible to be based in relevant program countries, subject to country leadership approval and the availability of work authorization. Qualifications - Bachelor's degree and 3–4 years of relevant experience in a fast-paced, results-oriented environment (e.g., management consulting, public health, pharmaceuticals). - Strong analytical, problem-solving, and quantitative modeling skills. - Excellent written and verbal communication skills. - Ability to handle multiple tasks simultaneously, set priorities, and work independently. - Ability to drive forward assigned workstreams effectively (e.g., through thoughtful work planning, priority setting, stakeholder engagement, etc.). - Ability to build collaborative relationships with internal and external stakeholders, including more senior-level individuals. - High level of proficiency in Microsoft Office, particularly Excel and PowerPoint. - Willingness to travel up to 25% of the time. Requirements - Experience in global health, vector-borne diseases, or climate change adaptation. - Knowledge of market dynamics in low- and middle-income countries. - Familiarity with innovative financing mechanisms and public-private partnerships. - Experience working remotely with decentralized teams. - Additional language skills.

• Procure, configure, and manage employee workstations and hardware for a fully remote workforce • Set up new employee accounts, profiles, and access across all organizational systems; handle account changes and offboarding • Manage the distribution and tracking of software licenses and seats across the organization, ensuring employees have appropriate access • Administer Google Workspace and other cloud-based services used by staff • Install, configure, and upgrade hardware and software components remotely • Manage vendor relationships for IT products and services, including contract oversight, renewals, and service-level agreements • Evaluate and recommend new technology tools and software to improve organizational efficiency • Troubleshoot and resolve hardware and software issues for remote staff in a timely manner • Provide technical and operational support to employees across all departments in a fully remote environment • Maintain an accurate inventory of IT equipment and software assets • Evaluate emerging technologies, automation tools, and AI-enabled solutions that improve organizational efficiency and employee productivity • Administer and support organizational SaaS platforms, including user provisioning, license management, integrations, and troubleshooting • Develop and maintain IT documentation, system inventories, standard operating procedures, and knowledge base resources • Partner with department heads to understand IT needs and ensure employees have the tools to do their jobs effectively • Communicate progress on IT projects and initiatives at regular intervals to Finance leadership

• Owns and leads the enterprise Master Data Management (MDM) program, including match/merge rules, survivorship logic, and domain-by-domain roadmap execution. • Builds and operates the Data Quality (DQ) function, including profiling, monitoring, business rules, scorecards, and remediation workflows. • Establishes lightweight data governance and stewardship models in partnership with business domain stewards (Finance, Operations, Revenue Cycle, Clinical). • Partners closely with data engineering and business stakeholders to translate business needs into trusted, actionable data standards and resolve systemic data issues. • Leads a high-visibility, AI-enabled data operations team, embedding agentic AI tools into daily workflows while building and developing a growing team.