Role Description CHAI’s Global Markets Team is seeking an Associate to support CHAI’s supply side strategy across programmatic areas. The position will collaborate with internal and external stakeholders to: - Design and execute market analyses, including supplier landscaping, market sizing, demand forecasting, costing analysis, and impact modelling. - Develop recommendations and investment cases for suppliers, donors, and country governments. - Travel domestically and internationally for supplier and partner meetings, as well as to CHAI program countries. We are seeking a highly motivated, entrepreneurial individual with outstanding analytical capabilities, problem-solving ability, and communication skills. The Associate must be able to function independently and have a strong commitment to excellence. CHAI places great value on relevant personal qualities: - Resourcefulness - Humility - Responsibility - Tenacity - Independence - Energy - Work ethic Through this role, the Associate will develop collaborative relationships with multiple teams within CHAI as well as with pharmaceutical suppliers and other key leaders within the SRMNH space. This position is flexible to be based in relevant program countries, subject to country leadership approval and the availability of work authorization. Qualifications - Bachelor's degree and 3–4 years of relevant experience in a fast-paced, results-oriented environment (e.g., management consulting, public health, pharmaceuticals). - Strong analytical, problem-solving, and quantitative modeling skills. - Excellent written and verbal communication skills. - Ability to handle multiple tasks simultaneously, set priorities, and work independently. - Ability to drive forward assigned workstreams effectively (e.g., through thoughtful work planning, priority setting, stakeholder engagement, etc.). - Ability to build collaborative relationships with internal and external stakeholders, including more senior-level individuals. - High level of proficiency in Microsoft Office, particularly Excel and PowerPoint. - Willingness to travel up to 25% of the time. Requirements - Experience in global health, vector-borne diseases, or climate change adaptation. - Knowledge of market dynamics in low- and middle-income countries. - Familiarity with innovative financing mechanisms and public-private partnerships. - Experience working remotely with decentralized teams. - Additional language skills.

• Procure, configure, and manage employee workstations and hardware for a fully remote workforce • Set up new employee accounts, profiles, and access across all organizational systems; handle account changes and offboarding • Manage the distribution and tracking of software licenses and seats across the organization, ensuring employees have appropriate access • Administer Google Workspace and other cloud-based services used by staff • Install, configure, and upgrade hardware and software components remotely • Manage vendor relationships for IT products and services, including contract oversight, renewals, and service-level agreements • Evaluate and recommend new technology tools and software to improve organizational efficiency • Troubleshoot and resolve hardware and software issues for remote staff in a timely manner • Provide technical and operational support to employees across all departments in a fully remote environment • Maintain an accurate inventory of IT equipment and software assets • Evaluate emerging technologies, automation tools, and AI-enabled solutions that improve organizational efficiency and employee productivity • Administer and support organizational SaaS platforms, including user provisioning, license management, integrations, and troubleshooting • Develop and maintain IT documentation, system inventories, standard operating procedures, and knowledge base resources • Partner with department heads to understand IT needs and ensure employees have the tools to do their jobs effectively • Communicate progress on IT projects and initiatives at regular intervals to Finance leadership

• Owns and leads the enterprise Master Data Management (MDM) program, including match/merge rules, survivorship logic, and domain-by-domain roadmap execution. • Builds and operates the Data Quality (DQ) function, including profiling, monitoring, business rules, scorecards, and remediation workflows. • Establishes lightweight data governance and stewardship models in partnership with business domain stewards (Finance, Operations, Revenue Cycle, Clinical). • Partners closely with data engineering and business stakeholders to translate business needs into trusted, actionable data standards and resolve systemic data issues. • Leads a high-visibility, AI-enabled data operations team, embedding agentic AI tools into daily workflows while building and developing a growing team.

Title: Commercial Team Coordinator Job Description: Location: Hybrid working in Leeds or London Salary: £45,000 per year About us At Arbor, we’re on a mission to transform the way schools work for the better. We believe in a future of work in schools where being challenged doesn’t mean being burnt out and overworked. Where data guides progress without overwhelming staff. And where everyone working in a school is reminded why they got into education every day. Our MIS and school management tools are already making a difference in over 12,500 schools and trusts. Giving time and power back to staff, turning data into clear, actionable insights, and supporting happier working days. At the heart of our brand is a recognition that the challenges schools face today aren’t just about efficiency, outputs and productivity - but about creating happier working lives for the people who drive education everyday: the staff. We want to make schools more joyful places to work, as well as learn. About the role The Commercial Team is large, fast-moving and operationally complex. To keep it running smoothly, we need a Commercial Team Coordinator to be the operational backbone and glue across a 250+ person commercial organisation. You will work directly with the Chief Commercial Officer (CCO) and the commercial leadership team to ensure the function operates with rhythm, clarity, and discipline. This is a hands-on, execution-focused role where you will manage multiple diaries, handle internal communications, coordinate logistics, and support exciting events like Sales Kick-offs and conferences. It is a brilliant opportunity for someone who wants to learn how a modern commercial organisation works from the inside, offering a strong launchpad for progression into a wider commercial career path. Core responsibilities Run the commercial team's operating rhythm - Own the scheduling and logistics of recurring meetings—including leadership team meetings, all-hands, team off-sites, monthly business reviews, and 1:1s. - Prepare agendas, circulate pre-reads, take clear notes, and follow up on actions to make sure nothing falls through the cracks. - Maintain a shared view of upcoming commercial team milestones, events, and key dates to help drive project work. Support the CCO day-to-day - Manage the CCO's commercial-related diary, prioritising time on what matters most. - Prepare meeting packs, briefings, and short summaries ahead of internal and external meetings, ensuring sensitive data is handled securely and appropriately. - Coordinate the CCO’s input into Key Group executive meetings and board reviews, and arrange domestic travel and expense reports for the Commercial SLT. Keep the team informed and connected - Run the internal communications cadence (weekly updates, newsletters, town hall logistics, and Slack/Teams announcements). - Ensure colleagues across our geographically dispersed sites are equally informed, included, and engaged. Coordinate reporting and basic data tasks - Pull together regular commercial reporting packs by working with Revenue Operations, Finance, and team leads. - Maintain trackers for OKRs, key projects, and team priorities. - Format and proofread documents, decks, and reports to a high standard before they go to leadership. Coordinate events and off-sites - Plan and run logistics for commercial team events: leadership off-sites, sales kick-offs, team away-days, and customer-facing events. - Manage budgets, vendors, venues, travel, and on-the-day delivery. Tidy operations and ways of working - Keep shared drives, document libraries, Asana boards, Slack channels, and team AI libraries organised and up to date. - Maintain distribution lists, org charts, onboarding materials, and team directories while identifying small process improvements. Requirements About you We're looking for an organized, proactive, and collaborative Coordinator. Beyond that, we'd love to see: Essential: - 3+ years of relevant experience in a coordination, operations, EA, team operations, project coordination, or business support role. - Highly organised with a natural knack for keeping lists, running tight processes, and bringing order to a busy environment. - Strong written communication skills to draft clear team updates, tidy meeting notes, and polished briefings. - Comfortable with tools like Google Workspace or Microsoft 365, Slack/Teams, and quick to learn CRM/reporting tools (e.g., Salesforce, HubSpot). - Strong attention to detail and a calm demeanor under pressure when juggling competing priorities. - Discretion and good judgement when exposed to sensitive commercial, people, and customer information. Desirable: - Exposure to a commercial, sales, or customer-facing function. - Experience running events, off-sites, or internal communications. - Familiarity with the education sector or mission-led businesses. - Familiarity with or an interest in AI tooling, with a curiosity for how it can streamline administrative workflows. (Don't worry if you aren't an expert yet—we will provide dedicated training on tools like Claude to help you upskill!) Mindset: - Curious about how commercial teams work and keen to build commercial awareness over time. - Low ego, high standards, and happy being the person who makes everyone else look good. Benefits What we offer The chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work everyday. We also offer: - A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more! - 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & Christmas - Life Assurance paid out at 3x annual salary - Comprehensive wellness benefit provided by AIG Smart Health, which provides a 24/7 virtual GP service, Mental health support, Counselling, and personalised Health Checks - Private Dental Insurance with Bupa - Salary sacrifice Pension provided by Scottish Widows - Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay - 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life! - Access to services such as Calm and Bippit (financial wellbeing coaching) - All of our roles champion flexible working and we are happy to discuss what this means to you - Social committees that plan team, office and company wide events to bring people together and celebrate success - Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc) - Volunteer with a charity of your choice for a day each year Interview process - Phone screen - 1st stage - 2nd stage We are committed to a fair and comfortable recruitment process, so if you require any reasonable adjustments during your application or interview process, please reach out to a member of the team at careers@arbor-education.com. Our commitment is also backed by our partnership with Neurodiversity Consultancy, Lexxic who provide us with training, support and advice. Arbor Education is an equal opportunities organisation Our goal is for Arbor to be a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive - whatever their ambitions may be so we support and promote diversity and equality, and actively encourage applications from people of all backgrounds. Please note: We are unable to provide visa sponsorship at this time.