• Build, develop, and retain customer relationships to support a high-performance sales team • Expand sales within existing accounts by identifying upsell and cross-sell opportunities • Serve as the primary point of contact for assigned accounts, ensuring exceptional service and satisfaction • Collaborate with Implementation Teams to optimize project success

• Own Walmart D82/Front End, Walmart D92/Gluten Free & Lidl; support Walmart D95/Meat Snacks • Deliver on gross & net sales targets in partnership with Director, Walmart & Sr. Director, Mass/Specialty • Drive new product/category distribution initiatives • Support Walmart customer strategy & new business opportunities • Co-own line reviews • Co-own QBRs with Mass/Specialty team • Sales owner of Walmart D82/D92 projections • Regular visits to Bentonville, AR to build buyer relationships in-person • Own inputs to internal forecast system • Manage item catalogue & setup • Own replenishment management • Monitor customer forecast & proactively communicate updates • Analyze consumption & distributor data

• Persönliche und professionelle Bearbeitung aller Themen der aktuellen Kunden für den Vertriebsbereich Industrieverpackungen • Identifizierung potentieller Bedarfsträger und Aufbau neuer Geschäftsbeziehungen im definierten Gebiet • Kalkulation, Erstellung und Nachverfolgung von kundenspezifischen Angeboten – ggf. auch in Zusammenarbeit mit dem Sales Management • Technische Beratungsgespräche und Vorstellung der Produkte sowie der Serviceleistungen beim Kunden • Verantwortliche Koordinierung der Bearbeitung und der Beantwortung von Kundenreklamationen • Unterstützung bei der kundenspezifischen Administration • Mitarbeit bei der Planung von Vertriebszahlen für das zugeordnete PLZ-Gebiet • Zusammenarbeit mit dem Vertriebsinnendienst, den Außendienstkollegen, anderen Fachabteilungen und der Vertriebsleitung • Erstellung von Statistiken und Auswertungen für das Sales-Management • Teilnahme an verkaufsfördernden Aktivitäten – z.B. Messen, Sales Meetings

Role Description Fluent is seeking an Account Manager to join our growing account management team. In this role, you will use your performance marketing expertise, analytical, communication, and relationship-building skills to provide superior client service, research, and market analysis. You will persistently explore and uncover the business needs of your clients, managing a large book of business while developing comprehensive strategies that drive revenue growth and long-term partnership success. If you're a self-motivated, results-driven marketer who thrives in a fast-paced environment and knows how to turn data into client wins, this is the role where you'll thrive. What You'll Do: - Rapidly gain a thorough understanding of Fluent’s inventory offerings, reporting analysis, competitive advantages, resources, and processes and articulate them persuasively to new and existing clients. - Manage a large book of business, and maintain strong relationships with new and existing advertisers, to successfully meet and exceed client performance expectations and ensure long-term success. - Monitor client budgets, with a focus on increasing marketing budgets or spends. - Prepare and present formal business reviews to top clients. - Serve as lead for all communication with clients, including onboarding, performance feedback, creative changes, pacing reports, performance reports, client meetings, campaign recommendations, and comprehensive strategy to enable revenue growth. - In partnership with Account Director, identify, create, and implement solutions grounded on achieving measurable business results for our clients. - Serve as external product consultant educating clients and agencies on ad solutions and best practices, and ultimately grow business partnerships. - Understand client’s key performance indicators, and clearly communicate these metrics internally for optimization. - Proactively introduce new revenue driving opportunities. - Manage the onboarding process for the product - flow of campaign builds with sales, creative design with media team, and tracking requirements with Ops team. - Work closely with teams internally to provide continued feedback and analysis, optimization suggestions, and recommendations. - Formulate plans to extend new business, and additional channel distribution with established accounts. - Responsible for overseeing monthly billable numbers to finance for invoicing. Qualifications - 3-5 years of relevant experience managing a book of business within digital performance marketing. - Experience in the digital performance space. - Extremely organized and meticulous, as you will manage many campaigns simultaneously. - Exceptional communicator. - Attentive to client budgets, spend targets, conscientious of revenue pacing, experienced in exercising sales skills. - Excellent math/analytical skills. - High proficiency in Excel, ability to use functions to analyze complex data sets. - Proficiency in utilizing industry tracking software. - Excellent writing skills. - Self-motivated/self-starter mentality. - Management experience preferred. Benefits - Competitive compensation. - Ample career and professional growth opportunities. - Health, dental, and vision insurance. - Pre-tax savings plans and transit/parking programs. - 401K with competitive employer match. - Volunteer and philanthropic activities throughout the year. - Educational and social events. - The amazing opportunity to work for a high-flying performance marketing company! Salary Range $60,000 to $80,000 - The base salary range represents the low and high end of the Fluent salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. Candidates may be at risk of targeting by malicious actors seeking personal information. Fluent recruiters will only reach out via LinkedIn or email with an @fluentco.com domain. Any outreach by Fluent via other sources (e.g. text, other domains etc) should be ignored. Fluent participates in the E-Verify Program. As a participating employer, Fluent, LLC will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Fluent, LLC follows all federal regulations including those set forth by The Office of Special Counsel for Immigration-Related Unfair Employment Practices (OSC). The OSC enforces the anti-discrimination provision (§ 274B) of the Immigration and Nationality Act (INA), 8 U.S.C. § 1324b.