• Define and manage the timeline for enterprise-wide, multi-module deployments, with an initial focus on the Qventus Inpatient Capacity solution. • Work with Data Integration Specialists, Clinical Operation Consultants, and Product Specialists throughout each deployment to identify and implement solutions that deliver client value. • Collaborate with external client teams to understand evolving requirements/needs and communicate potential approaches to address them. • Leverage deep functional Inpatient expertise to create and sustain buy-in from core users, executives, and care coordinators around workflows and tool adoption • Provide technical project leadership to manage the full deployment lifecycle from internal project kickoff to go-live by prioritizing tasks, identifying dependencies, and ensuring deliverables are met. • Build and manage relationships at multiple levels of client organizations, from frontline staff to C-suite stakeholders. • Identify and mitigate risks and advise Delivery team leaders on project opportunities and risks, driving any issues to resolution. • Identify process improvement opportunities and create structured approaches to close gaps. • Serve as the owner and accountable team member for assigned accounts/customers with limited oversight. • Effectively lead complex engagements with matrixed teams (technical and operational). • Articulate Qventus’ value proposition and create value for customers by establishing clearly defined business outcomes. • Leverages deep functional expertise in order to sustain buy-in from core users and executives around workflows and tool adoption. • Creates a customer base who is excited about Qventus and serves as a reference for prospective customers. • A passion for fixing our healthcare system.

• Drive root‑cause resolution by investigating integration and installation issues, understanding causal mechanisms, recommending corrective actions, and owning documentation of results. • Strengthen installation quality by applying and improving key processes such as Installation Quality Assurance, OEM integration, and product selection. • Enable cross‑functional alignment by gathering input from SMEs and VPI teams, negotiating requirements, and delivering accurate product data and installation guidance to Application Engineers and OEMs. • Influence machine performance through sound decisions on product selection, design, and integration. • Serve as the primary technical liaison by building strong relationships with customer technical counterparts and resolving installation issues.

• Oversee and facilitate dealership user training and support through the onboarding lifecycle and sustainment efforts. • Provide Automotive Retail Desking and Digital Retailing training to automotive retail dealership staff and have fun while doing it. • Obtain critical milestone signoffs from key dealership contacts. • Proactively identify implementation risks and mitigate them effectively and efficiently. • Manage 5-8 projects at one time. • Manage training and setup items in an organized manner, keeping detailed notes, and completing all checklist items in our implementation runbook. • Must successfully complete an 8-10 week training program and display a strong grasp of product and process knowledge retention. • Demonstrated history of sustaining a positive attitude during high-stress situations with OEM, dealer partners (DP), and internal teams. • Fast-learner, and passionate ability to remain in-touch with fast-changing SaaS solutions. • In-depth knowledge of the retail automotive industry, including common terminology and dealership process flows. • Deep understanding of Tekion products, including end-user workflows and configurations. • Knowledge and understanding of onboarding and sustainment processes, including adjacent internal teams' roles & responsibilities with the project. • Represent Tekion in a positive and professional way in all dealership interactions. • Foster relationships with all OEM, dealership personnel, and stakeholders.

• Lead discovery sessions to understand customer integrity programs, data systems, and workflows — translating requirements into implementation plans • Guide customers through migration and mapping of ILI datasets, PODS/APDM/UPDM GIS models, corrosion & CP databases, and field NDE records into AIP/CIM • Validate and QA customer data loads: unit conversions, stationing alignment, anomaly classification mapping, and data integrity checks • Configure AIP platform modules to reflect customer integrity management processes, regulatory requirements, and data governance standards • Deliver on-site and remote training tailored to integrity engineers, GIS analysts, and operations teams • Write and validate SQL scripts, data transformation queries, and ETL routines to load and reconcile pipeline integrity datasets • Support API and GIS integrations between AIP and customer systems — Esri ArcGIS, PODS databases, SCADA feeds, ILI vendor platforms • Build reusable implementation playbooks, data mapping templates, and configuration guides • Troubleshoot data quality and integration issues; escalate product gaps to the AIP engineering team as the voice of the operator