Irth Solutions

Role Description OBS Integrity Management is seeking a detail-oriented Tester / QA Analyst to join our team supporting the Cognitive Integrity Management (CIM) platform — a mission-critical SaaS application used by pipeline integrity engineers across North America to manage threats, assessments, compliance, and dig management for oil & gas infrastructure. In this role, you will be responsible for executing manual regression test suites across CIM release cycles, authoring and maintaining test cases in Azure DevOps, logging and tracking defects, and contributing to the ongoing quality of a complex, data-intensive web application operating in a regulated industry. Key Responsibilities - Regression & Release Testing - Execute manual regression test scripts across release candidates, covering new features and existing functionality. - Validate functionality across a broad range of application modules, workflows, and user roles. - Perform smoke testing, feature testing, and onboarding regression validation. - Apply boundary and negative testing techniques to validate data integrity, edge cases, and error handling — particularly important for engineering data inputs and threshold-driven calculations. - Test against multiple client configurations and environments. - Support the development and execution of API and integration test cases as the team expands its testing coverage. - Defect Management - Log defects in Azure DevOps with clear reproduction steps, screenshots, and test data. - Triage and validate bug fixes; conduct regression on resolved defects. - Leverage Azure App Insights to capture additional error context where applicable. - Communicate clearly with developers to ensure defects are well-understood and actionable. - Test Case Authorship & Maintenance - Create, update, and organize test cases and test suites within Azure DevOps. - Maintain the Master Test Script List as new features and modules are released. - Contribute to the Functional, Onboarding, and CIM Smoke Regression suites. - Collaboration & Process - Collaborate with developers, product managers, and the QA Manager to align on priorities and release readiness. - Provide QA status updates and escalate risks to the QA Manager in a timely manner. Qualifications - 2+ years of experience in software QA testing or a related testing role. - Hands-on experience with manual testing of web-based applications. - Proficiency with Azure DevOps (Test Plans, work item management, and defect logging). - Strong analytical skills with high attention to detail — able to identify subtle regressions in data-heavy UIs. - Experience writing and maintaining structured test cases and test scripts. - Clear written and verbal communication skills; ability to document bugs thoroughly. - Ability to work independently in a remote environment with minimal supervision. - Comfort querying relational databases using SQL to perform data validation and verify end-to-end feature behaviour beyond the UI layer. - Familiarity with Agile or Scrum development environments is an asset. Preferred Qualifications - Familiarity with pipeline integrity, oil & gas, or regulated infrastructure domains (asset integrity, corrosion, PCFA, ILI concepts). - Experience testing GIS-based or geospatial features in enterprise applications. - Familiarity with API testing tools, particularly Postman, for REST and GraphQL API validation — including query construction, response inspection, and schema testing. - Experience with data upload/export workflows and template-driven data management. - Experience with Azure App Insights or similar diagnostic/observability tools. - Prior experience working on multi-tenant SaaS platforms serving enterprise clients. - Experience leveraging AI/LLM tools (e.g., ChatGPT, Claude) to support testing activities such as test case generation, test data creation, or defect documentation. - Familiarity with exploratory testing techniques, including session-based testing and heuristic-driven approaches. Technical Environment - Platform: Cognitive Integrity Management (CIM) — enterprise SaaS, web-based. - Test Management: Azure DevOps (Test Plans, Work Items). - Defect Tracking: Azure DevOps Boards + Azure App Insights. - Release Cadence: Bi-weekly release candidates with regression testing each cycle. - Domain: Pipeline Integrity Management — oil & gas, corrosion, ILI, anomaly analysis. - Test Types: Manual regression, smoke testing, feature testing, boundary & negative testing, onboarding validation. - Clients: Multi-tenant; testing spans multiple client configurations.

• Execute manual regression test scripts across release candidates, covering new features and existing functionality • Validate functionality across a broad range of application modules, workflows, and user roles • Perform smoke testing, feature testing, and onboarding regression validation • Apply boundary and negative testing techniques to validate data integrity, edge cases, and error handling — particularly important for engineering data inputs and threshold-driven calculations • Test against multiple client configurations and environments • Support the development and execution of API and integration test cases as the team expands its testing coverage • Log defects in Azure DevOps with clear reproduction steps, screenshots, and test data • Triage and validate bug fixes; conduct regression on resolved defects • Leverage Azure App Insights to capture additional error context where applicable • Communicate clearly with developers to ensure defects are well-understood and actionable • Create, update, and organize test cases and test suites within Azure DevOps • Maintain the Master Test Script List as new features and modules are released • Contribute to the Functional, Onboarding, and CIM Smoke Regression suites • Collaborate with developers, product managers, and the QA Manager to align on priorities and release readiness • Provide QA status updates and escalate risks to the QA Manager in a timely manner

- Own the ILM Professional Services practice end-to-end—driving both services revenue growth and delivery excellence across implementation, configuration, training, and ongoing managed services. - Drive services sales in partnership with the Account Executive team—owning pipeline development, solution scoping, SOW and proposal development, pricing, and contract negotiation. - Build and lead the ILM professional services team; set hiring plans, performance standards, and career development paths for implementation consultants, project managers, and land management SMEs. - Serve as the senior customer point of accountability; establish executive relationships, translate business objectives into delivery roadmaps, and oversee implementations from kickoff through go-live and adoption. - Own the ILM services P&L; manage delivery governance, resource utilization, revenue forecasting, and margin performance; report results and escalations to Irth leadership. - Develop repeatable ILM service offerings, implementation playbooks, and enablement assets; partner with Product to feed customer insights back into the roadmap and keep methodology current with product capabilities. - Collaborate with Sales, Account Management, and Support to identify expansion opportunities, drive net revenue retention, and represent Irth’s ILM practice at industry events and customer advisory boards. - Performs other duties as assigned by an appropriate administrator or their representative.

• Define and drive end-to-end mobile test strategy, including test data, coverage, defect trends, and root cause analysis. • Build, maintain, and scale automation frameworks for iOS and Android (Appium, Espresso, XCUITest) • Integrate test suites into CI/CD pipelines for fast and reliable feedback. • Test mobile applications on real devices using cloud labs (BrowserStack) to measure battery usage, network performance (3G/4G/5G), and memory leaks. • Perform backend API testing to validate data integrity between the mobile front-end and servers. • Perform exploratory and manual testing to identify edge cases and cover gaps beyond automated coverage. • Mentor junior QA engineers and elevate the quality standards across the team.

Role Description As an MLOps / LLMOps Engineer, you will design, automate, and operate scalable ML and LLM systems on Irth’s enterprise Lakehouse platform. You will work closely with Data Science, Engineering, and Product teams to deploy reliable, secure, and production-ready ML and GenAI solutions. This role focuses on operationalizing ML models, building CI/CD pipelines, ensuring governance and compliance, and maintaining high-performance, observable AI systems. Qualifications - 3–5 years of experience in MLOps, LLMOps, or ML platform engineering roles. - Hands-on experience with Databricks, Delta Lake, Unity Catalog, and ML deployment workflows. - Strong experience with CI/CD pipelines using GitHub Actions and infrastructure automation. - Experience implementing data quality validation, schema governance, and data contracts. - Experience building production-grade ML pipelines with monitoring and observability. - Strong security knowledge including RBAC, encryption, data residency, and governance practices. - Proficiency in Python, SQL, and distributed data processing frameworks. Requirements - Deploy and manage ML and GenAI solutions including risk scoring, anomaly detection, predictive maintenance, NLP, and RAG pipelines. - Build and optimize LLM pipelines using vector databases, model serving endpoints, and inference workflows. - Optimize models using quantization, caching, and performance tuning techniques. - Implement batch and real-time inference pipelines with defined SLAs. - Implement data contracts, schema validation, and data quality checks across ML pipelines. - Ensure secure handling of sensitive data including PII detection, classification, and obfuscation. - Maintain full lineage from data sources to deployed models and serving endpoints. - Enforce data residency, governance, and compliance policies. - Implement CI/CD pipelines using GitHub Actions and Databricks Asset Bundles. - Automate deployments across DEV, QA, and PROD environments. - Develop unit and integration tests for data pipelines and ML models. - Ensure version control, reproducibility, and automated deployment workflows. - Monitor pipeline health, model performance, drift, and system reliability. - Implement alerting, incident response workflows, and automated ticketing. - Track LLM performance metrics including latency, hallucination rates, and API costs. - Develop runbooks, disaster recovery procedures, and operational documentation. - Apply tagging policies and cost tracking for ML infrastructure. - Support budget monitoring, cost optimization, and resource management. Benefits - Being an integral part of a dynamic, growing company that is well respected in its industry. - Competitive pay based on experience. Company Description Irth Solutions is a software product company building cutting-edge technology platforms that enable data-driven insights across Damage Prevention, Asset Integrity, Land Management, and Stakeholder Engagement. With a strong product culture, collaborative environment, and high growth potential, Irth offers opportunities to work on enterprise-scale data and AI platforms.

• Develop and maintain a relationship of trust with the clients after the initial sales • Deploy account management strategies to reinforce Borealis growth (farming):  • Define growth plans on appointed client portfolio • Manage and master the financial aspects of your client portfolio • Identify new clients needs, and convert them into business opportunities • Deliver strong business presentations to key stakeholders, often at the executive level • Deliver constant proactivity to follow up and engage with clients, in alignment with internal expectations • Advise clients on system adoption:   • Analyze adoption level of Borealis by the client, define next objective sand roll out the appropriate strategy with key stakeholders • Understand new business requirements, help clients define their business processes and implement them into Borealis • Act as an advisor to propose the best solutions and practices in using Borealis  • Suggest smart work-arounds, adapted to clients context, to help them achieve their business objectives • Work directly with the SAAS to provide insightful reporting and KPIs • Work closely with surrounding teams to ensure client’s objectives are met • Scope and brief the Project and Technical teams for delivery of additional services • Ensure the client’s proper use of the Borealis Helpdesk and Helpcenter • Feed the Product team with quality information to align Borealis’ roadmap • Collaborate with Account directors on strategic accounts to sustain an optimal growth • Promote top of class practices around global Borealis’ usage

• Develop and maintain a relationship of trust with the clients after the initial sales • Deploy account management strategies to reinforce Borealis growth (farming):  • Define growth plans on appointed client portfolio • Manage and master the financial aspects of your client portfolio • Identify new clients needs, and convert them into business opportunities • Deliver strong business presentations to key stakeholders, often at the executive level • Deliver constant proactivity to follow up and engage with clients, in alignment with internal expectations • Advise clients on system adoption:   • Analyze adoption level of Borealis by the client, define next objective sand roll out the appropriate strategy with key stakeholders • Understand new business requirements, help clients define their business processes and implement them into Borealis • Act as an advisor to propose the best solutions and practices in using Borealis  • Suggest smart work-arounds, adapted to clients context, to help them achieve their business objectives • Work directly with the SAAS to provide insightful reporting and KPIs • Work closely with surrounding teams to ensure client’s objectives are met • Scope and brief the Project and Technical teams for delivery of additional services • Ensure the client’s proper use of the Borealis Helpdesk and Helpcenter • Feed the Product team with quality information to align Borealis’ roadmap • Collaborate with Account directors on strategic accounts to sustain an optimal growth • Promote top of class practices around global Borealis’ usage

Role Description We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is responsible for the management of relationships with a given client portfolio and identifies key actions to undertake to maintain the relationship and make it grow. This position is 100% from home just like the rest of our team, with flexible working hours (40 hours/week) to adapt to our clients’ time zones. Dynamic work atmosphere, combining the start-up spirit and the international dimension of our customers. - Develop and maintain a relationship of trust with the clients after the initial sales - Deploy account management strategies to reinforce Borealis growth (farming): - Define growth plans on appointed client portfolio - Manage and master the financial aspects of your client portfolio - Identify new clients needs, and convert them into business opportunities - Deliver strong business presentations to key stakeholders, often at the executive level - Deliver constant proactivity to follow up and engage with clients, in alignment with internal expectations - Advise clients on system adoption: - Analyze adoption level of Borealis by the client, define next objectives and roll out the appropriate strategy with key stakeholders - Understand new business requirements, help clients define their business processes and implement them into Borealis - Act as an advisor to propose the best solutions and practices in using Borealis - Suggest smart work-arounds, adapted to clients context, to help them achieve their business objectives - Work directly with the SAAS to provide insightful reporting and KPIs - Work closely with surrounding teams to ensure client’s objectives are met - Scope and brief the Project and Technical teams for delivery of additional services - Ensure the client’s proper use of the Borealis Helpdesk and Helpcenter - Feed the Product team with quality information to align Borealis’ roadmap - Collaborate with Account directors on strategic accounts to sustain an optimal growth - Promote top of class practices around global Borealis’ usage Qualifications - Fluent in English, French and Portuguese written and spoken - Bachelor’s degree in administration (BBA) or any other field deemed pertinent - At least 3-4 years of experience in customer success account management or solution consulting role - 2-3 years of experience with SAAS or CRM a plus Requirements - Techy – Strong technical and computer software background to support customers in a SAAS environment - Account management – Successful background at growing and maintaining client’s accounts, negotiating contracts and budget, demoing projects, and scoping client’s requests - Strong communication skills – Not afraid to pick up the phone to fully understand the client’s issue - Cultural competence – Ability to adapt to various ways of treating and communicating information from clients around the globe - Excellent relationship building skills – Required to develop and maintain a relationship of trust with the clients - Available to work atypical working hours - Flexibility and ability to work simultaneously on different subjects Benefits - Health plans options including medical, dental, & vision - 401k or RSP + company match - Flexible PTO policy plus company-paid holidays - Generous one-time “work from home” stipend to get you started - Team events including monthly lunches for everyone, volunteer outings, and quarterly gatherings - Hybrid employees have access to snacks, beverages and coffee at our Columbus, Ohio office

Role Description Irth is developing a unified Databricks-based Lakehouse platform to consolidate and govern data across multiple cloud environments and products. As a Data Engineer, you will play a hands-on role in implementing scalable data pipelines, applying governance and quality standards, and supporting the enterprise data architecture. You will work closely with the Senior Data Architect to build reliable, secure, and high-performance data pipelines using Databricks, Spark, and cloud-native technologies. This role is ideal for mid-level engineers looking to expand their expertise in Databricks, Spark, Delta Lake, and modern lakehouse architecture. Data Pipeline Development - Build and maintain ingestion pipelines across AWS, Azure, and GCP. - Implement batch and streaming pipelines using Databricks, Spark/PySpark, SQL, Delta Live Tables, and Lakeflow. - Apply medallion architecture patterns for structured data transformation. - Implement CDC, SCD Type 1/2, schema evolution, and data validation. Platform & Storage Implementation - Manage Delta Lake storage, tables, partitions, and performance optimization (OPTIMIZE, Z-ORDER, VACUUM). - Support metadata management, lineage tracking, and cataloging using Unity Catalog. - Assist with multi-cloud integrations between cloud storage platforms and Databricks. Governance, Quality & Compliance - Implement data quality validation, profiling, and monitoring aligned with governance standards. - Apply security controls including RBAC, encryption, and data classification. - Support metadata and lineage implementation using Unity Catalog, Purview, or similar tools. Orchestration, Automation & Operations - Build and manage workflows using Databricks Workflows, Delta Live Tables, Azure Data Factory, or similar tools. - Support CI/CD pipelines, code versioning, and deployment automation. - Assist in troubleshooting, pipeline recovery, and performance tuning. Collaboration & Documentation - Work closely with the Senior Data Architect to implement architecture designs. - Participate in design reviews and technical discussions. - Document pipelines, data models, transformation logic, and operational procedures. Qualifications - 3–5 years of experience in data engineering, ETL, or cloud data platforms. - Experience with Databricks, Spark, PySpark, or distributed data processing. - Strong SQL and structured data transformation skills. - Experience with at least one cloud platform (Azure preferred; AWS/GCP acceptable). - Knowledge of data modeling, schema evolution, pipeline troubleshooting, and data quality. - Understanding of security practices including RBAC, encryption, and credential management. Preferred - Experience with Delta Lake, medallion architecture, and lakehouse design. - Familiarity with Unity Catalog, Purview, Glue Catalog, or similar tools. - Experience with orchestration tools (ADF, Airflow, Databricks Workflows). - Experience with Git, CI/CD, and DevOps practices. - Knowledge of Power BI, geospatial data, or AI/ML data preparation. - Relevant cloud or Databricks certifications (DP-203, Data Engineer Associate, etc.). Education - Bachelor’s or master’s degree in computer science, Software Engineering, or a related field, or equivalent professional experience. Benefits - Being an integral part of a dynamic, growing company that is well respected in its industry. - Competitive pay based on experience.

Role Description The VP of Planning & Performance leads Irth Solutions' operational cadence, OKR framework, management reporting, M&A integration planning & post acquisition stabilization, and strategic initiative governance — ensuring the company executes with clarity and accountability. - Own and evolve operating model for the business, driving process change, and adoption of standards and governance - Own and evolve Irth's OKR framework; drive quarterly goal-setting, tracking, and review cadence across all functions - Own and evolve the M&A Framework driving from due diligence to stabilization - Lead the annual planning process with Finance, Sales, Product, and Engineering — translating strategy into executable plans - Design the operating rhythm — leadership syncs, QBRs, Board reporting, and strategic initiative governance - Build performance reporting on KPIs: ARR, NRR, NPS, delivery speed, and workforce productivity - Champion continuous improvement across the Irth Management System (IMS) discipline - Serve as a trusted advisor to the COO and Executive Team on operational health and cross-functional prioritization - Partner with Enterprise IT to ensure the operating model is structured with standard tools and vendors to drive consistent adoption across the organization Qualifications - 12+ years in finance, business operations, strategic planning, or performance management; 5+ years in senior leadership - Proven track record leading OKR / MBO frameworks and operating rhythms in a B2B SaaS or technology company - Proven track record in accretive acquisitions - Strong financial acumen; experience owning or partnering on annual planning, budgeting, and quarterly business reviews - Exceptional cross-functional leadership and executive communication; ability to influence without direct authority - Experience in utility, infrastructure, or damage prevention sectors strongly preferred - Bachelor's required; MBA or equivalent advanced degree preferred Benefits - Highly competitive salary - Remote position - Generous medical, dental, & vision insurance coverage - 401k + company match - Unlimited PTO policy - 8 company-paid holidays