• Support student inquiries via WhatsApp, email and the platform; • Manage enrollments and class rosters; • Organize attendance lists and issue certificates, keeping spreadsheets and internal controls up to date; • Assist in organizing schedules for classes and instructors; • Monitor class schedules and assist with direct communication with students; • Support logistics for launching new courses and training events; • Register courses, lessons and materials (videos, PDFs, exercises) in the LMS platform; • Monitor student progress and assist in resolving basic technical issues in the learning environment; • Provide logistical support before and during classes; • Organize access links and teaching materials; • Assist in collecting feedback and performance indicators for cohorts.

• The Construction to Permanent Draw Administrator is responsible for overseeing Construction Permanent loan processes and procedures. • Comply with training, procedures and workflows focused on timely and accurate results. • Collaborates with all business owners and sales and operations managers and staff to ensure company policies and department procedures are followed and that the work performed complies with all state and federal regulations. • Act as a liaison with loan sales, operations, builder and vendor management and personnel to ensure that mutually agreed upon service levels are maintained. • Manage construction to permanent loans processes and projects. • Develop, document, and maintain construction to permanent administrative processes including the review of loan documentation, review of site inspection reports, loan funding and loan balancing, loan pay downs, and partial releases. • Maintain department service quality standards. • Develop and manage relationships with key external customers, vendors including technology providers, construction material suppliers, attorneys, inspectors, title companies, and builders. • Analyze inspection reports for percentage completed on home, to assure accuracy of draw amount. • Identify and implement methods of improving functional and departmental efficiencies that reduce risks, improve quality of service and/or accommodate additional growth. • Follow guidelines, policies, and procedures. • Submit documentation for Collateral Assessment Review. • Work with processor to resolve any condition. • Monitor reports for project progression to make decisions regarding construction timelines. • Monitor the adequacy and effectiveness of the key controls and service levels for construction to permanent lending. • Prepare draw requests for approval and wire transfers from accounting system. • Respond to customer service calls from Builder, Borrowers, and Loan Officers. • Maintain builder accepted list. • Review builder reports for acceptance. • Track mortgage insurance, builder’s risk insurance, flood insurance, liability insurance, and builder license for expiration dates. • Manage exceptions to builder/project approval and work in progress with manager and Chief Underwriter. • Interact with Accounting Department to ensure timely payment to vendors for services rendered. • Manage process of final inspections, title updates, budget review, and project completion.

• Play a central role in the oversight, monitoring, and reporting of a fund of funds complex • Serve as the primary point of coordination across third-party fund administrators and auditors • Blend operations, valuation oversight, and investment support critical to ensuring accuracy, timeliness, and integrity of fund reporting • Ensure fund valuations are accurate and prepared in accordance with valuation policy • Ensure investor reporting is consistent and reliable • Support investment decisions with high-quality data • Act as primary point of contact for external auditors • Coordinate annual audit process across fund entities • Prepare and maintain quarterly shadow valuations for each fund • Independently track and reconcile capital activity, NAV movements, and performance metrics • Prepare quarterly fund monitoring and oversight reports for the Investment Committee • Reconcile data across internal systems, custodians, and underlying fund reports • Enhance internal processes for valuation consistency, reconciliation workflows, and reporting efficiency

Role Description The Sitetracker Administrator is responsible for administering, optimizing, and supporting the Sitetracker platform used by I3 Broadband to manage fiber-to-the-home construction projects. This role ensures Sitetracker functions as a reliable operational tool for tracking project progress, improving visibility, supporting consistent execution, and enabling data-driven decision-making across construction programs. Rather than serving solely as the technical expert for the platform, the Sitetracker Administrator will work proactively with construction stakeholders to maximize the impact of Sitetracker as a tool for delivering consistent results. The role will also coordinate across departments, including Finance, Supply Chain, Network Engineering, and Operations, and will work closely with third-party vendors who interface with Sitetracker to maintain a streamlined reporting environment. Qualifications - Bachelor’s degree in Information Systems/Information Technology, Business Analytics or Data Analytics, Telecommunications or Network Management, Engineering, or Business Administration - Equivalent experience (4+ years) in Sitetracker administration, telecom operations, or business systems may be considered in lieu of a degree - 3-6+ years of relevant professional experience including at least 1-2 years of hands-on Sitetracker administration (or comparable platform such as Salesforce based systems) - Ability to gather requirements from business stakeholders and translate them into practical system, process, and reporting solutions - Strong understanding of data quality, reporting accuracy, process consistency, and user adoption in an operational software platform - Ability to communicate effectively with construction, engineering, finance, supply chain, operations, vendor, and leadership stakeholders - Strong organizational skills with the ability to manage multiple priorities, open issues, user requests, and reporting needs at the same time Requirements - Three or more years of experience as a Sitetracker Administrator - Experience supporting telecommunications, broadband, fiber-to-the-home, outside plant, or network construction projects - Experience developing executive dashboards, operational reporting, KPI tracking, and recurring leadership updates Skills and Competencies - Strong Sitetracker administration, configuration, reporting, and troubleshooting skills - Effective written and verbal communication skills with both technical and non-technical stakeholders - Strong analytical skills with attention to data quality, reporting accuracy, and process consistency - Professional and collaborative approach when working with internal teams, executive leadership, vendors, contractors, and external partners Working Conditions - Remote work - Frequent meetings with stakeholders to capture evolving needs and communicate changes - Occasional travel for meetings Equal Opportunity i3 Broadband is an equal-opportunity workplace that respects the diversity of our customer base and our team. We will treat customers, employees, and applicants fairly without regard for gender, race, age, or any other characteristics protected by law. Our employment decisions are made on the basis of qualification, merit, and business need.