I3 Broadband LLC

Role Description The Sitetracker Administrator is responsible for administering, optimizing, and supporting the Sitetracker platform used by I3 Broadband to manage fiber-to-the-home construction projects. This role ensures Sitetracker functions as a reliable operational tool for tracking project progress, improving visibility, supporting consistent execution, and enabling data-driven decision-making across construction programs. Rather than serving solely as the technical expert for the platform, the Sitetracker Administrator will work proactively with construction stakeholders to maximize the impact of Sitetracker as a tool for delivering consistent results. The role will also coordinate across departments, including Finance, Supply Chain, Network Engineering, and Operations, and will work closely with third-party vendors who interface with Sitetracker to maintain a streamlined reporting environment. Qualifications - Bachelor’s degree in Information Systems/Information Technology, Business Analytics or Data Analytics, Telecommunications or Network Management, Engineering, or Business Administration - Equivalent experience (4+ years) in Sitetracker administration, telecom operations, or business systems may be considered in lieu of a degree - 3-6+ years of relevant professional experience including at least 1-2 years of hands-on Sitetracker administration (or comparable platform such as Salesforce based systems) - Ability to gather requirements from business stakeholders and translate them into practical system, process, and reporting solutions - Strong understanding of data quality, reporting accuracy, process consistency, and user adoption in an operational software platform - Ability to communicate effectively with construction, engineering, finance, supply chain, operations, vendor, and leadership stakeholders - Strong organizational skills with the ability to manage multiple priorities, open issues, user requests, and reporting needs at the same time Requirements - Three or more years of experience as a Sitetracker Administrator - Experience supporting telecommunications, broadband, fiber-to-the-home, outside plant, or network construction projects - Experience developing executive dashboards, operational reporting, KPI tracking, and recurring leadership updates Skills and Competencies - Strong Sitetracker administration, configuration, reporting, and troubleshooting skills - Effective written and verbal communication skills with both technical and non-technical stakeholders - Strong analytical skills with attention to data quality, reporting accuracy, and process consistency - Professional and collaborative approach when working with internal teams, executive leadership, vendors, contractors, and external partners Working Conditions - Remote work - Frequent meetings with stakeholders to capture evolving needs and communicate changes - Occasional travel for meetings Equal Opportunity i3 Broadband is an equal-opportunity workplace that respects the diversity of our customer base and our team. We will treat customers, employees, and applicants fairly without regard for gender, race, age, or any other characteristics protected by law. Our employment decisions are made on the basis of qualification, merit, and business need.