Role Description Since 1999, we've been Austin's bold and quirky solution for all things plumbing and air conditioning. We don't just stand out, we shine! From memorable service to a fun-loving company culture, we're a team that has your back (and yes, we mean it). Ready to take your career to the next level? Don't let your future swirl down the drain, apply today and join the best in the business! Job Duties - Take incoming calls from technicians for kick-ups across multiple departments (leads) - Dispatch and debrief the sales team - Organize and coordinate daily schedules based on call priority and technician skill set - Communicate with customers in a timely and effective manner - Understand sales goals and help hold the team accountable Qualifications - Experience in the home services industry is highly preferred - Thrives in a fast-paced environment (clock in, GO-GO-GO, clock out) - Strong attention to detail - Excellent critical thinking and problem-solving skills - Resourceful and proactive - Superhuman ability to multitask - Delivers a 5-star customer experience - Empathetic with a positive attitude - Has a backbone! Our dispatchers thrive under pressure - Driven to achieve excellence Requirements - High school diploma or GED - Proficiency with Microsoft Office or Google Workspace - ServiceTitan experience preferred - Ability to multitask and quickly shift priorities - Excellent organizational skills Benefits - Medical, Dental & Vision Insurance - Pet Insurance - Work from home! - Employee Discounts - 401(k) with 4% company match - PTO, Paid Holidays & Paid Parental Leave - Company-provided laptop, monitor, and headset Schedule - Friday through Tuesday - Weekdays: 10:00 AM – 7:00 PM - Weekends: 9:00 AM – 6:00 PM

Role Description The WATCHMAN Sales Trainer is responsible for designing, delivering and evaluating comprehensive sales training programs that enable the success of the WATCHMAN field sales organization. This role partners closely with Sales Leadership, Marketing, Clinical, Medical Education and other cross-functional teams to develop learning strategies that build product expertise, procedural knowledge, selling skills and business acumen. The ideal candidate is a dynamic facilitator who is passionate about developing talent and driving commercial excellence while helping expand patient access to life-changing therapies. Your responsibilities will include: - Design, develop and facilitate onboarding and advanced training programs for WATCHMAN sales professionals. - Deliver engaging instructor-led, virtual and field-based training focused on product knowledge, clinical applications, sales process and customer engagement. - Partner with Sales Leadership to identify performance gaps and implement learning solutions that improve individual and team effectiveness. - Collaborate with Marketing, Clinical, Medical Education and other cross-functional partners to ensure training content remains accurate, current and aligned with business priorities. - Develop training materials, facilitator guides, e-learning modules, assessments and reinforcement tools that support ongoing learning. - Coach sales representatives through field observations, ride-alongs and structured feedback to improve selling effectiveness and execution. - Evaluate training effectiveness through assessments, participant feedback, performance metrics and business outcomes, recommending continuous improvements. - Support new product launches by developing and delivering training programs that prepare the field organization for successful commercialization. - Maintain expertise in WATCHMAN technologies, competitive products, market dynamics and relevant clinical evidence. - Travel to national sales meetings, regional meetings, physician programs and training events as required. Qualifications - Bachelor's degree or an equivalent combination of education and experience. - Minimum of 7 years' experience in medical device sales, sales training, commercial education or a related commercial role. - Minimum of 3 years' experience designing and delivering instructor-led training and facilitating adult learning programs. - Demonstrated experience leading strategic commercial learning initiatives across cross-functional organizations. - Demonstrated knowledge of sales methodologies, coaching techniques and performance development. - Excellent presentation, facilitation and communication skills with the ability to engage diverse audiences and influence stakeholders at multiple organizational levels. - Experience developing training curricula, learning materials and performance support resources. - Ability to manage multiple priorities in a fast-paced, cross-functional environment. - Willingness to travel up to 50% based on business needs. Requirements - Experience supporting structural heart, electrophysiology, cardiovascular or other interventional medical device businesses. - Experience with WATCHMAN therapies or left atrial appendage closure procedures. - Knowledge of adult learning principles, instructional design and learning technologies. - Experience with learning management systems and virtual learning platforms. - Proven ability to influence cross-functional stakeholders and drive adoption of commercial best practices. - Experience supporting product launches, commercial excellence initiatives or sales force effectiveness programs. Benefits - Compensation will vary based on actual location and other pertinent factors. - Compensation for non-exempt roles may include variable compensation such as overtime and annual bonus targets. - Compensation for exempt roles may include variable compensation such as annual bonus targets and long-term incentives.

Role Description To drive sales growth through proactive prospecting, effective client engagement, and disciplined execution of the sales process, in line with approved Sales SOPs, regulatory requirements, and company objectives. Duties & Responsibilities - Prospecting & Lead Management - Prospect and qualify new sales leads through inbound and outbound channels. - Manage and maintain the sales pipeline using Lead Square. - Conduct follow-ups with prospects at least every 15 days. - Client Engagement & Sales Presentations - Schedule and attend meetings with prospective clients. - Prepare and deliver professional sales presentations. - Build strong, ongoing relationships with prospects and customers. - Quotations & Negotiation - Prepare and issue quotations using the approved quoting tool. - Follow up on quotations and manage client negotiations within authority levels. - Escalate discount requests in line with company policy. - Sales Closure & Compliance - Obtain required legal and compliance documentation, including KYC. - Ensure adherence to ethical sales practices and regulatory requirements. - Post-Sales Support - Support onboarding and membership activation. - Assist with client inductions and post-sale follow-ups. - Reporting & Meetings - Maintain accurate operational sales reports. - Participate in weekly, monthly, and quarterly sales meetings. Qualifications - Sales and prospecting skills - Communication and presentation skills - Negotiation and relationship management - Compliance and ethical conduct - Attention to detail - Results orientation - Reporting and administrative skills Competencies - Strong communication and presentation skills. - Negotiation and relationship-building ability. - High ethical standards and attention to detail. - Results-driven and target-oriented.

Role Description The Client Insights Senior Director is a high-profile role within the company and our client organization. In this position, you will create impactful insights for companies known for their innovative products and highly visible marketing campaigns. You will escort the client through the processes necessary to help ensure their continued success. As a Client Insights Senior Director, you will lead a high-performance team in developing and using Circana’s tools to identify and address a broad spectrum of key marketing issues including: - New product launches - Line extensions - Trade spending - Pricing - Retail execution The Client Insights Senior Director serves as a passionate advocate for the client in advancing solutions that will best build the client’s long-term business. While exceeding revenue targets is important, success is equally measured by the ability to create indispensable, long-term, solution-focused consultative partnerships. Job Responsibilities - Leverage data and strong analytic capabilities to uncover impactful insights and inform business strategies and actions that drive client performance. - Promote, develop and deliver analytics-based syndicated and custom business solutions in partnership with HQ subject experts. - Make calls on when and how to customize solutions to fit unique client business issues. - Recommend long-term changes to methodology and approach. - Utilize Circana’s unparalleled Liquid Data platform and access to a constantly expanding ecosystem of data. - Spend time on industry thought leadership, business solutions definition, business development, project management, cross-functional team leadership, problem-solving, and innovation. - Act as a liaison and customer advocate with various internal teams. - Oversee a team of 3-5 client service team members. Critical Sales Skills - Effectively Presents Solutions: Delivers tailored, compelling solutions that align with customer needs and drive action. - Knows the Buying Influences: Identifies key decision-makers and understands their motivations and influence. - Manages Buyer Indifference: Recognizes and explores customer hesitation to uncover new needs or opportunities. - Understands Customer Needs: Operates as a recognized expert to articulate customer needs in the customer's business language and context. - Being Resilient: Bounces back from setbacks with composure and positivity. - Manages Ambiguity: Stays focused and calm in uncertain situations; guides others through change. Requirements - 10+ years of progressive business experience with a strong understanding of manufacturer/retailer issues. - Ability to develop and execute client relationship strategies and architect business proposals. - Demonstrated ability driving C-level engagements across the broad spectrum of CPG core issues. - Proven experience maintaining manufacturer's and retailer's perspective. - A track record of creating and leveraging innovative solutions. - General management and P&L responsibility with a track record of revenue and profit growth. - Proven experience and success driving revenue growth through innovation. - Impactful executive presence. - Ability to translate vision articulated by stakeholders into solutions. - Leadership experience with direct reports or complex project teams. - Ability to quickly assess complex client issues and identify root causality. - Undergraduate degree required; Advanced degree preferred. Circana Behaviors - Stay Curious: Being hungry to learn and grow, always asking the big questions. - Seek Clarity: Embracing complexity to create clarity and inspire action. - Own the Outcome: Being accountable for decisions and taking ownership of our choices. - Center on the Client: Relentlessly adding value for our customers. - Be a Challenger: Never complacent, always striving for continuous improvement. - Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity. - Commit to each other: Contributing to making Circana a great place to work for everyone. Location This position is located remotely, with travel by client request to Modesto, California. Compensation The salary range for this role is $135,000 – 165,000. This job is also eligible for bonus pay. Benefits - Comprehensive package of benefits including paid time off. - Medical/dental/vision insurance. - 401(k) to eligible employees.