Role Description This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. - Full-Time: Monday-Friday 8:00AM-4:30 - Comfortable working in a high-volume production environment. - Documenting information in multiple platforms using two computer monitors. Position Highlights: - Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance You will: - Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. - Maintain confidentiality and security with all privileged information. - Maintain working knowledge of Company and facility software. - Adhere to the Company's and Customer facilities Code of Conduct and policies. - Inform manager of work, site difficulties, and/or fluctuating volumes. - Assist with additional work duties or responsibilities as evident or required. - Consistent application of medical privacy regulations to guard against unauthorized disclosure. - Responsible for managing patient health records. - Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. - Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. - Ensures medical records are assembled in standard order and are accurate and complete. - Creates digital images of paperwork to be stored in the electronic medical record. - Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. - Answering of inbound/outbound calls. - May assist with patient walk-ins. - May assist with administrative duties such as handling faxes, opening mail, and data entry. - Must meet productivity expectations as outlined at specific site. - May schedule pick-ups. - Other duties as assigned. Qualifications - High School Diploma or GED. - Ability to commute between locations as needed. - Able to work overtime during peak seasons when required. - Basic computer proficiency. - Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. - Professional verbal and written communication skills in the English language. - Detail and quality oriented as it relates to accurate and compliant information for medical records. - Strong data entry skills. - Must be able to work with minimum supervision responding to changing priorities and role needs. - Ability to organize and manage multiple tasks. - Able to respond to requests in a fast-paced environment. Benefits - Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance Company Description Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Role Description As an independent contractor, you will not be eligible for employee benefits, including but not limited to health insurance, paid time off, workers’ compensation, or unemployment benefits. Pomelo Care will provide services to support your independent practice, such as client matching, billing and administrative support. - Conduct synchronous video visits with patients navigating midlife, perimenopause, and menopause transitions. - Establish individualized care plans to meet specific health needs based on evidence-based standards, including: - Sleep hygiene for insomnia - Cognitive strategies for brain fog - Non-hormonal symptom management (e.g., CBT-M, CBT-I) - Maintain timely and accurate documentation. - Follow applicable clinical, documentation, privacy, quality, and compliance standards for visits conducted through Pomelo. Qualifications - Independently licensed as an LICSW, LMHC, or LPC or at least 5 years in Colorado. - A minimum of 3 years of experience providing women’s mental health care. - Comfortable using telehealth platforms, video conferencing tools, and electronic documentation systems. - Strong clinical judgment with the ability to work independently during patient visits. Requirements - Meeting with someone from our recruitment & clinical teams for 2-30-minute video calls. - Providing proof/verification of licensure & personal liability insurance. - Enrolling with commercial health plans in Massachusetts through Pomelo. - Completing a background screening. Benefits - Focus on Care, Not Paperwork: We handle credentialing, billing, and administrative support for visits conducted through Pomelo. - Connect with Patients: We provide patient matching and scheduling support based on your availability, licensure, credentialing status, patient demand, and applicable payer or clinical requirements. - Comprehensive Support: You’ll have access to administrative and technical support to navigate Pomelo’s systems, as well as documentation support for visits conducted through Pomelo. - Clinical Community: You’ll have access to optional case consultations, optional provider forums, and optional clinical updates. - Maintain Your Flexibility: You choose the days and times you make yourself available for Pomelo patient visits. You may accept or decline available visit opportunities, and Pomelo does not guarantee any minimum number of visits, patients, or compensation. Compensation Providers are compensated on a per-visit basis. Rates may vary by visit type, visit length, visit timing, payer requirements, and other program factors. Pomelo does not guarantee a minimum number of visits or earnings. Based on current visit rates and typical visit lengths, completed visits may result in approximate earnings equivalent to $80.00 to $100.00 per active visit hour. Potential Fraud Warning Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information. Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending in @pomelocare.com. If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at careers@pomelocare.com to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.

Role Description Detail-oriented PAM Monitoring & Session Review Specialist to support security operations through deep session monitoring, activity validation, and audit assurance across privileged environments. This resource is focused on reviewing recorded privileged sessions, aligning activity to approved change tickets, and identifying any deviations, risks, or unapproved actions—particularly within Oracle Solaris, Unix, and Linux environments. This is structured, mandated work requiring high attention to detail, consistency, and accountability. Key Responsibilities - Review recorded privileged sessions (PAM tooling) to validate user activity - Cross-reference session behaviour against: - Approved change tickets - Documented maintenance tasks (e.g. Oracle patching) - Validate that: - Actions performed match what was approved and expected - No unauthorised or unexpected activity has occurred - Identify, document, and report exceptions, anomalies, or policy breaches - Hold internal teams and service providers (e.g. SBS/MSPs) accountable for delivery against agreed activities - Provide clear, structured audit reports and findings - Contribute to improving monitoring quality and governance processes Qualifications - Strong experience with Privileged Access Management (PAM) and session recording tools (e.g. CyberArk or similar) - Hands-on expertise across: - Oracle Solaris - Unix & Linux environments - Oracle Databases - Proven experience reviewing: - Privileged sessions - Change tickets / ITSM workflows - Operational activity vs approved scope - Strong understanding of: - System administration activities (patching, maintenance, access changes) - Security monitoring and audit processes - High level of attention to detail and ability to follow structured processes Key Behaviours / Profile - Methodical and detail-driven – comfortable reviewing sessions line-by-line - Process-oriented – willing to perform structured, repeatable monitoring tasks - Accountable mindset – confident calling out discrepancies and holding teams to standards - Resilient – comfortable working in what can be repetitive or “boring” monitoring work - Analytical thinker – able to connect activity back to intent (e.g. change ticket vs actual execution) Success Criteria - Accurate validation of privileged activity vs approved changes - Identification and reporting of exceptions and non-compliant behaviour - Improved accountability across internal teams and service providers - High-quality, consistent audit and monitoring output

Role Description Für die Abteilung „Quality Management Field" suchen wir zum nächstmöglichen Zeitpunkt einen SHK Specialist/ SHK Mitarbeiter im Bereich Service & Beanstandungen (m/w/d). - Verantwortung für den 2nd-Level-Field-Support zur Sicherstellung einer schnellen und kundenorientierten Lösungsfindung in nationalen und internationalen Märkten. - Aktive Unterstützung unserer Vertriebsgesellschaften bei technischen Fragestellungen, Beanstandungen und Servicefällen mit dem Ziel einer hohen Kundenzufriedenheit. - Professionelle Annahme, strukturierte Bearbeitung und transparente Dokumentation von Servicefällen und Kundenrückmeldungen weltweit. - Kundenorientierte Analyse und Koordination von Beanstandungen in enger Abstimmung mit Qualitätsmanagement, Produktentwicklung und relevanten Fachbereichen. - Bewertung und Abschlussbearbeitung von Beanstandungen sowie Kommunikation der Ergebnisse an unsere internationalen Märkte. - Durchführung von technischen Schulungen und Wissenstransfer für interne und externe Partner in deutscher und englischer Sprache. - Mitarbeit in interdisziplinären Projektgruppen zur kontinuierlichen Verbesserung unserer Produkte, Services und Prozesse. - Einbringung von Kunden- und Marktperspektiven bei FMEAs unter Berücksichtigung von Markt- und Kundenanforderungen. - Bewertung externer Gutachten aus Kundensicht zur Sicherstellung fundierter und nachvollziehbarer Entscheidungen. - Früherkennung von Trends und Risiken durch strukturierte Auswertung von Field Feedback und Field Acceptance Tests („Early Warning“). - Aktive Nutzung sowie kontinuierliche Weiterentwicklung digitaler und Remote-Service-Lösungen. - Pflege und Weiterentwicklung von Fehlerkatalogen sowie des Knowledge Managements für die verantworteten Produktgruppen. - Kontinuierliche Optimierung des Beanstandungsmanagements und der Field-Service-Prozesse mit Fokus auf Kundennutzen und Effizienz. Qualifications - Abgeschlossene handwerkliche Ausbildung im SHK-Bereich, idealerweise ergänzt durch eine Weiterbildung zum Meister (m/w/d), Techniker (m/w/d) oder ein Studium der Gebäude-, Versorgungs- oder Sanitärtechnik bzw. eine vergleichbare Qualifikation. - Mehrjährige Berufserfahrung im technischen Umfeld, idealerweise im techn. Service oder Beanstandungsmanagement. - Sicherer Umgang mit den gängigen MS-Office-Anwendungen. - Gute Englischkenntnisse in Wort und Schrift, vorzugsweise mit technischem Schwerpunkt. - Ausgeprägte analytische Fähigkeiten sowie eine strukturierte und lösungsorientierte Arbeitsweise. - Hohe Kunden- und Serviceorientierung sowie Freude an der Zusammenarbeit mit internationalen Ansprechpartnern. - Kommunikationsstärke, sicheres Auftreten und Durchsetzungsvermögen. - Eigeninitiative, Verantwortungsbewusstsein und Teamgeist. Benefits - 30 Tage Urlaub - Betriebliche Altersvorsorge - Fahrradleasing - Feedbackgespräche - Fitnessangebote - Flexible Arbeitszeiten - Gesundheitstag - Homeoffice - Kantine - Massage - Mitarbeiterrabatte - Sportaktivitäten - Teamevents - Vermögenswirksame Leistungen Company Description Die TECE SE ist ein weltweit tätiger System­hersteller für Sanitär- und Heizungsinstallation. Unsere Produkte vertreiben wir über den Fachgroß­handel sowie über unsere 22 Tochtergesellschaften und zahlreichen Vertrieb­spartner weltweit. Insgesamt beschäftigt die TECE Gruppe rund 1.700 Mitarbeiter/-innen.