• Administer and support HPE NonStop (Tandem) systems • Perform system configuration, upgrades, patches, and preventive maintenance • Monitor system health, capacity, availability, and performance • Partner with application teams for deployments, troubleshooting, and performance tuning • Implement and maintain backup and recovery strategies • Support disaster recovery (DR), business continuity, and high availability architectures • Implement system security policies, user access controls, and auditing • Analyzes and designs technical solutions to address business needs. • Troubleshoots systems to increase quality of systems. • Identifies, investigates, and proposes solutions to technical problems. • Develops, tests, and modifies software to improve efficiency of internal operating systems. • Provides technical support for issues surrounding software/hardware failures and the like. • Provides technical expertise where required within Information Technology Projects. • Prepares and maintains necessary documentation. • Other duties as assigned.

Title: Systems Engineer I Location: Keene, NH, US, 03431 Workplace: Salaried - Not Overtime Eligible Department: Research & Development (DEPT_RD) Job Description: Markem-Imaje, A Dover Company, is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes. Based in Downers Grove, IL, Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer and solutions provider with annual revenue of approximately $8 billion. The Role The Systems Engineer I will be part of a global, cross-disciplinary team developing and integrating systems for Markem-Imaje current and future Drop-on-Demand (DoD) printers. You will have the opportunity to work with talented engineers in a global environment, building complex products — from proof of concept to production — across a variety of printing technologies targeted to meet our customers' needs and the strategic objectives of Markem-Imaje. Job Responsibilities: • Serve as the primary translator between customer needs and engineering execution — decomposing customer requests, primarily software-related, into clear, actionable system and software requirements. • Author and maintain functional specifications, software requirements specifications, and theories of operation for DoD printer systems and subsystems. • Work closely with the software engineering team to ensure requirements are well-defined, unambiguous, and implementable, and serve as the point of contact for requirements clarification throughout development. • Facilitate requirements reviews with cross-functional stakeholders including software, firmware, electrical, and mechanical teams to validate completeness and consistency. • Define and maintain system-level architecture documentation, including hardware-firmware-software interface definitions and behavioral descriptions. • Translate product marketing inputs and customer use cases into structured requirements using established systems engineering practices. • Support verification and validation activities by developing acceptance criteria and traceability matrices linked to system requirements. • Manage requirements lifecycle using Jira and Ease Requirements, ensuring traceability from customer need through design, implementation, and test. • Stay abreast of industry trends in embedded systems, software architectures, and inkjet/DoD printing technology. Job Requirements: • Hands-on experience with embedded firmware development (C/C++, RTOS environments) and/or electronic hardware design. • Demonstrated experience with hardware-firmware co-design, PCB bring-up, and debugging at the hardware-software interface. • Demonstrated experience with embedded firmware and/or software development processes; direct coding experience not required but ability to communicate fluently with software teams is essential. • Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, Systems Engineering. • Minimum 3–4 years of experience in an engineering individual contributor role within an industrial environment; 1–2 years of systems engineering experience preferred. • Demonstrated experience writing system specifications, software requirements, or theories of operation in a hardware/software product development environment. • Experience with SysML/UML modeling is preferred. • Strong ability to take ambiguous customer or stakeholder inputs and translate them into structured, actionable requirements. • Experience in all elements of systems engineering: requirements definition through design, integration, verification, and validation (V&V). • Proficiency with Jira and Ease Requirements for requirements management and agile project tracking is required. • Experience using quality tools (FMEA, 5 Whys, etc.). • Knowledge of marking and coding equipment, especially using drop-on-demand inkjet technology, is highly desirable. • Excellent written and oral communication skills. • Ability to define a path to solve complex problems, share that vision, and support the team for execution. • Innovative, autonomous, and able to motivate others. The right candidate will align to our values and culture: • Collaborative entrepreneurial spirit • Winning through customers • High ethical standards, openness and trust • Expectations for results • Respect and value people If you believe you match our values and have the experience we’re looking for, apply! We can’t wait to hear from you! Work Arrangement: Hybrid Pay Range: - annually Bonus Eligible: This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan. We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work. Benefits: Our total rewards package for eligible team members also includes: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including 10 paid holidays per calendar year, paid vacation days beginning at 80 hours annually, 64 paid sick leave hours annually or as provided under state and local paid sick leave laws, tuition reimbursement at the maximum amount of $5,250 per employee per calendar year, business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law. Attention Applicants: If you are an individual with a disability and require reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact keenehr@markem-imaje.com for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response. Job Function:

• Provide solutions in support of the current production systems including applying judgement when investigating and resolving more complex user questions • Creates complex ad hoc reports or queries in support of system functionality or user requirements • Implements new business processes to support system defect fixes, upgrades, and enhancements • Partners with support groups to provide integrated system support • Oversees and provides guidance to more junior Business Systems Analysts in all day-to-day application and production issues • Provides post-implementation support and enhancement/bug documentation as needed • Prepares, initiates, and drives customer training as needed • May provide maintenance and configuration of User tables • Documents business requirement for medium to complexed enhancement or defect/fix • Creates Test Plan and Test Cases in accordance with RH procedures • Communicates Business Requirements for medium to complexed enhancements/defects as required to other BSAs or SWEs • Perform Unit/System Testing as required for medium to complexed enhancements/defects; ensure test results are evaluated as Pass/Fail and documented • May implement system/configuration changes medium to complexed enhancements/defects • Develops system documentation and requirements in the design of new simple to medium systems or enhancements • Creates functional and system requirements for medium scale changes, potentially including propose screen layouts, validation requirements and error messages • Assesses upstream and downstream impacts of system changes and communicates with other departments/team to ensure an integrated solution • Ensures that business processes, policies, and procedures are supported by proposed System solutions • Documents different options for solutions • Identifies alternatives to solve business problems and proposes business processes and procedure modifications as needed • Works with the business development and QS teams to confirm solutions meet business requirements • Participates in or sometimes leads special projects • Collaborates with technical resources to resolve complex system issues • Ensures application systems are aligned with user needs, may exercise independent judgment in methods, techniques, and evaluation criteria for obtaining results on small to medium special assignments • Leads small to medium projects on functional area

• Documents business requirement for enhancement or defect/fix • Creates Unit/System Test Cases in accordance with RH procedures • Communicates Business Requirements as required to other BSAs or SWEs • Perform Unit/System Testing as required; ensure test results are evaluated as Pass/Fail and documented • May be responsible for implementing system/configuration changes • Creates basic ad-hoc reports or queries in support of system functionality or user requirements • Assists in development of new business processes to support system defect fixes, upgrades, and enhancements • Works with support groups to provide integrated system support • Provides post-implementation support and enhancement/defect documentation as needed • Assists with customer training as needed • Provides maintenance and configuration of user tables • May assist development team with pre-QA testing (App) • Ensures that business processes, policies, and procedures are supported by proposed System solutions • Documents different options for solutions • Works with business development and QS teams to confirm solutions meet business requirements • Participates as a team member on special projects • Collaborates with technical resources to resolve basic system issues • Solves basic business problems as needed • Documents, leads reviews, and obtains formal approval from Business Owners, Development and QA for requirements for new systems or enhancements • Creates functional and system requirements for small scale changes