Dyson

• Design, develop and maintain Generative AI applications, advanced AI models and conversational agents. • Use Gen AI techniques like Retrieval Augmented Generation (RAG), Prompt Engineering, Embeddings etc. to enhance model outcomes. • Perform evaluation on LLM output using appropriate metrics and iteratively improve results. • Stay updated with the latest industry trends and advancements in AI to implement cutting-edge solutions. • Communicate model results and solicit feedback from stakeholders at various levels.

• Lead architecture and design of complex data pipelines on Databricks lakehouse architecture (Unity Catalog, Delta Lake, Structured Streaming) • Define technical approach for data engineering initiatives, mentor less-senior engineers, and set standards for code quality through leadership and code reviews • Design and build data foundations that enable AI/ML capabilities — feature stores, embedding pipelines, vector search indexes, and model training datasets • Align data engineering solutions with business strategy, including support for Agentic AI workloads • Own health, scalability, and modernization of data infrastructure with Databricks as the strategic platform — including workload migration, compute optimization, and Unity Catalog adoption • Optimize pipeline performance (Delta Lake table layouts, clustering, Z-ordering) and establish monitoring/alerting best practices with clear SLAs • Build data infrastructure supporting Agentic AI systems — real-time data access layers, context retrieval pipelines, and agent-accessible data services • Collaborate cross-functionally with DevOps, Platform Engineering, and MLOps roles to integrate data solutions into the broader technology environment and shared AI infrastructure – Mlflow registries, feature stores, and agent orchestration layers • Provide consultation to Senior Leadership on complex projects and drive continuous improvement initiatives • Champion data governance at all layers for data, models, and AI assets • Implement data quality strategies (master data management, validation rules, Delta Live Tables expectations) to ensure trust in enterprise data • Serve as liaison across data engineering, AI engineering, and business teams; promote data literacy and stewardship

• Analyze telco order requests for wireless, voice and data for office locations. • Manage & monitor all aspects of the delivery and installation process from conception to completion. • Communicate with customers via telephone (or email as required). • Communicate status of ongoing orders to appropriate team members and management. • Manage billing issues. • Maintain the order and circuit inventory in the appropriate databases. • Communicate with telecommunication and cabling vendors for domestic orders. • Recognize potential jeopardy situations and escalates within the vendor organization for resolution. • Clear and concise documentation of the issue and the steps taken within the appropriate tracking systems (ServiceNow, Asignet). • Effectively communicate with other team members. • Respond to peer requests in a positive and proactive manner. • Effectively communicate jeopardy situations to management for escalation or assistance. • Primary contact for simple circuit orders for Domestic Field Office projects. • Work closely with the project manager to ensure a successful move. • Handle all telco related issues that affect the project, including but not limited to delivery, installation and testing of the circuits. • Escalate appropriately for support.

• Perform penetration testing of company owned application, networks, and systems • Perform web application and cloud discovery, enumeration, and exploitation • Assist in red team operations and adversary emulation exercises • Assess and communicate the operational risks of exploitation • Create testing plans and methods to find and confirm vulnerabilities • Scope and assess the time needed to complete operational testing tasks • Modify and adapt public exploit code and tools to meet operational requirements • Utilize and develop automation where possible to save time and gain efficiency • Serve as a subject matter expert to the organization for offensive security topics • Provide expertise to security operations, threat intelligence, and forensics, as needed • Work independently and troubleshoot technical and business process-related issues • Experience supporting a variety of different offensive engagements for a large enterprise • Ability to present complex topics, simply, to varying levels of the organization.

• Lead and oversee penetration testing engagements across enterprise applications, systems, networks, cloud platforms, and other in-scope environments. • Define testing scope, methodology, and priorities based on business risk, threat intelligence, and organizational objectives. • Validate vulnerabilities and attack paths through manual testing, proof-of-concept development, and adversary emulation techniques. • Partner with engineering, infrastructure, and application teams to communicate findings, support remediation, and improve overall security posture. • Lead, mentor, and develop team members to strengthen offensive security capabilities and technical depth. • Establish and mature offensive security processes, methodologies, reporting standards, and quality controls. • Develop metrics and reporting to communicate testing coverage, findings trends, remediation progress, and program effectiveness to leadership. • Collaborate with cross-functional stakeholders to prioritize testing activities and support secure design and remediation efforts. • Develop or adapt proof-of-concept exploits to validate vulnerabilities and assess potential business impact. • Create repeatable assessment and reporting processes that support audit, compliance, and governance requirements.

• The Territory Sales Manager Role is responsible for the overall health and growth of a specific Territory • Build strong, profitable customer relationships with management and sales associates at store level • Educate the Value of Dyson & engage, create energy around the products & the solutions they offer • Use proven analytical skills to discover opportunities to grow Dyson in your territory • Partner with Key Decision Makers on Sales Reviews and proactive Sales building Opportunities • Demonstrate the ability to create a plan with clear measures, execute and see results via post-mortem • Provide clear, concise communications to Field Leadership on potential opportunities with clear measure on impact and possible ROI for alignment • Work collaboratively with key internal partners to support requests to support sales • Provide superior follow up and post analysis on performance • Negotiate with compelling and lasting incremental displays around Dyson and Key Retailer Moments • Actively own your territory, understand the sales and create meaningful actions to drive sales • Conduct engaging and relevant training sessions with Retail Partners on Product Features, function and sales techniques • Secure Planograms instore, ensure Dyson is well presented • Monitor Stock compliance to ensure accurate and appropriate inventory • Coach and manage a team of Dyson Experts strategically placed throughout the Territory • Actively participate in Team Settings

• Lead, inspire and challenge a team to deliver an optimal owner experience – focusing on strengthening experience, education and cultivating a community of Dyson owners • Lead by example and support your team to deliver an environment that heroes our machines, delivering best in class demonstrations and experiences • Deliver a sustainable retail platform that is efficient, ever evolving and that exceeds our customer’s expectations, whilst balancing this with a safe, compliant and cost controlled culture • Taking personal responsibility for achieving individual and store-based KPIs, including daily, weekly and monthly sales, customer service and store profitability targets • Launch new products and services • Continuously build product knowledge and keep updated of any product developments, while supporting the store team to do the same • Complete any tasks that are related to the running and operation of the Store, including cleaning and tidying of communal areas

• Review project activation requests and evaluate underlying contract to ensure proper documentation for revenue accounting under ASC 606 • Ensure contract review and accounting processes follow the company’s documented policies • Review underlying budget to determine whether contract terms are appropriately reflected • Resolve any questions from this review process with our professional services sales leadership • Apply relevant system flags on transactions, non-standard contract terms and conditions, volume discounts, other fees & charges, or other revenue impacting contract items as necessary • Serve as a subject matter expert on revenue implications of contract terms and conditions • Serve as technical accounting resource to business engagement management and the legal department during contracting process to optimize terms for timely revenue recognition • Review re-estimated budgets for compliance with Contract terms • Validate completeness of any required contract change order documents • Enforce compliance with revenue policy to ensure accurate percentage-of-completion recognition under ASC 606 • Work cross-functionally with billing teams, practice engagement team members, corporate legal group, and operations groups to understand and resolve issues identified in the project life cycle maintenance and closure reviews • Relay complex information in a clear and concise manner to simplify understanding of accounting concepts • Apply knowledge of revenue policy and historical trends in preparing executive level summaries for RHI leadership • Demonstrate a customer service focus, and strive to meet team goals • Escalate unresolved issues with sound judgment • Contribute ideas and system requirements to IT configuration partners • Participate in designing how new business and accounting requirements might take shape within the system • Perform testing in development environments to ensure system improvements are functioning as intended, and reports are accurately reflecting transactions

• Support efficient administration of all facets of the North America (NA) Workers' Compensation (WC) Program • Work collaboratively by effectively communicating and liaising with all stakeholders directly (TPAs, carriers, cross functional teams, vendors and employees) • Provide employer oversight of claim processing and claim strategy resulting in efficient management of expense • Influence TPA partners to expedite appropriate resolutions for employee escalations • Proactively recognize and investigate factual discrepancies in claims or claims handling • Evaluate individual claim outcome using various courses of action and provide workable solutions to the Workers' Compensation Manager • Provide excellent customer service and respond to all escalated questions/inquiries/requests from NA employees and stakeholders • Analyze data and identify opportunities and plausible solutions to improve the employee experience and operational efficiency of the Workers' Compensation Program • Act as a first-tier subject matter expert regarding WC compliance with US federal and state labor code requirements • Participate in claim reviews; prepare reports for finance and other key stakeholders • Develop content, communications, and lead trainings, webinars and employee meetings with minimal supervision • Assist internal partners and vendors in understanding and adapting to new programs and changes • Participate in department wide projects, such as Employee Experience Journey Maps or Wellbeing, when required

• Coordinate, diagnose and troubleshoot incoming global employee support interactions • Provide Robert Half or Protiviti support services on technical, hardware, and information technology issues • Provide timely resolution of problems or escalation on behalf of customer • Provide timely case status updates to management and end-users • Support and maintain effective user relationships