F5

• Articulate the F5 product strategy, messaging and positioning F5’s value proposition and solutions for customer business objectives • Provide technical expertise through sales presentations, solution designs, solution demonstrations, proof of concepts by various mediums – in-person/virtual presentations, white boards etc • Mentor and educate sales teams on value of F5 solutions and business drivers • Determine viability of opportunity and map out organizational structure • Drive the sales process in partnership with the Account Manager, by identifying the Technical Decision Maker, getting their technical validation, support, and sponsorship • Consistently provide world-class customer service through the customer life cycle • Work collaboratively with internal technical and sales resources, share best practices, updates, offer and seek expertise as the need arises in various opportunities.

• Support the sales team with technical skills and provide technical knowledge around F5 solutions to customers • Achieve the allocated sales target • Propose effective solutions to mitigate customer concerns and offer gainful solutions • Articulate the F5 product strategy, messaging, and value proposition • Provide technical expertise through sales presentations, solutions, and demonstrations by various mediums • Mentor and educate sales teams on the value of F5 solutions and business drivers • Determine viability of opportunities and map out organizational structures • Drive the sales process in partnership with the Account Manager

• Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies. • Recruit and develop new F5 partner relationship(s) to drive whitespace penetration, access to new vertical and technology markets. • Sales Training – Ensure that our partners are able to effectively position and sell F5 solutions. • Pipeline Growth and Management – Identify, in conjunction with F5 partners, new sales opportunities. • Relationship Management – Develop strong top to bottom relationships throughout the F5 partner organization. • Marketing & Demand Generation – Leverage F5 marketing funds to drive demand generation activities. • Account Mapping – Drive regular cadence of account mapping sessions with partners and the F5 sales team. • Business Planning – Work with partners to develop and execute a strategic business plan. • Special Projects & Reporting - Work on strategic initiatives as established by channel management. • Influence/channel leadership - Trusted advisor status with District Manager; ability to lead, positively influence and shape behavior of partners and TAMs/MAMs.

• Manage technical documentation projects from design to release ready • Leverage cross-functional relationships with key stakeholders to understand business needs • Collaborate with the Product team to gather requirements • Partner with Engineering, Product, UX Design, Quality Assurance, Customer Success, etc. • Organize and facilitate the content review process • Review and edit technical documentation for accuracy and completeness • Serve as a subject matter expert in technical writing principles • Use git to manage source code • Participate in team efforts like style guide development and content strategy

Role Description Do you want a job you love: a career that provides you the resources to research new and emerging trends in cyber security and networking; a job that affords you the flexibility to take risks in defining and building the next great thing; a position that allows you to use your talent for evangelizing what you and the team built to the world’s largest organizations as well as to the tech community? The Sales Engineer (SE) is a technical role that is part of a highly technical sales team, which supports sales and promotes customer satisfaction. Primarily providing pre-sales technical support for the implementation of products/applications/solutions. This includes presentations, product demonstrations, assessment of potential application of F5 solutions, and the development of account plans. Primary Responsibilities: - Act as a trusted advisor providing technical expertise through Sales presentations, Solution designs, Solution demonstrations, and Proof of Concepts. - Provide solution designs, and systems engineering configurations. - Develop and Maintain a high level of technical knowledge of F5 product set, the relevant industry, and Sales aptitude. - Design differentiating solutions and articulate technical and business value of F5 Solutions against competitors. - Design technical solutions that can solve customer business problems or create a new service offering. - Participate in the development and support of content (presentations, WP’s, use cases…) for customers and partners. - Maintain knowledge of competitive landscape and share with peer group. - Champion a collaborative, team-based environment, sharing standard methodologies and success and building lasting relationships. - Effectively negotiate and pursue conflict resolution. - Own or assist on Change Request (CR) and Customer Special Request (CSR) cases on behalf of customer. - Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies. - Perform other related duties as assigned. Customer support activities include: - Can articulate the F5 Sales Strategy, Messaging, and positioning F5 value proposition for customer business objectives. - Develop and maintain trusted advisor relationships with customer technology staff and management. - Consistently provide elite customer service during pre-sales and post-sales activities. - Can deliver sales pitch/whiteboards at CxO level through to detailed technical staff. - Actively use Salesforce.com for each opportunity and named account. - Partner with sales team to develop and manage Technical Account Plan and/or Territory Account Plans. - Understand and effectively utilize F5 organizational resources. - Actively utilize SE tools: CSR, Idea, Hive, Mainstreet, and others. - Identify and qualify technical opportunities. - Influence Sales strategy. - Determine viability of opportunity and map out account political structure. Post sales activities include: - Understand and follow critical issue process. - Partner with the F5 Technical Support and customers/partners to resolve issues. Qualifications - 8+ years related industry experience in a dynamic high-tech environment with a BA/BS or equivalent work experience. - 5+ year pre-sales experience. - System administrator skills with UNIX, Microsoft or application knowledge. - Solid grasp of LAN and WAN networking protocols and technologies, including switching, routing, and security (e.g., Layer 4-7, firewall, DDoS, etc). - TS/SCI Preferred TS Minimum. - Industry trends and cycles. - Excellent written and oral interpersonal skills. - Excellent presentation skills. Requirements - Industry and F5 Networks-targeted technologies i.e. Application Delivery Control, Application Access Control, SSL intercept/inspection, and Web Application Firewall Security. - Good understanding of LTM, DNS, AFM and DDoS. - Application development experience with any of the following: - Open source and public cloud technologies (Github, Ansible, AWS CFTs, Azure ARM templates, GCP, etc.) - Modern development methodologies (Agile, CI/CD). - Static and dynamic code analysis security technologies. - Applications written or refactored for containers (Docker, Kubernetes, etc.). - Various scripting and programming languages and operating systems (tcl, python, Assembly, C, Javascript, Node.js, Linux OS, etc.). - TS/SCI with Full Scope Polygraph clearance. Benefits - The annual base pay for this position is: $144,000.00 - $216,000.00. - F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions. - You may also be offered incentive compensation, bonus, restricted stock units, and benefits.

• Articulate the F5 product strategy, messaging, and positioning F5’s value proposition and solutions for customer business objectives • Provide technical expertise through sales presentations, solution designs, solution demonstrations, proofs of concept by various mediums: in-person, virtual presentations, white boarding etc. • Determine viability of opportunity and map out organizational structure. • Drive the sales process in partnership with the Account Manager, by identifying the Technical Decision Maker, getting their technical validation, support, and sponsorship. • Consistently provide world-class customer service through the customer life cycle. • Work collaboratively with internal technical and sales resources, share best practices, updates, offer and seek expertise as the need arises in various opportunities.

Role Description The Solutions Engineer (SE) is a sales and technical role with focus on customer/partners and is part of the sales organization. The SE’s primary responsibility is to support the sales team with technical skills and provide technical knowledge around F5 solutions to our customers. To be effective, an SE needs to have excellent technical and communication skills and knowledge on both F5 products along with the various architectures our customer's use. Fear not, we do provide training and certification to keep abreast with these critical skills! The high-level objective is to achieve the allocated sales target and selling relevant F5 solutions and products to one of the fastest growing segments within F5 - state and local governments and education (SLED). From our customer(s) perspective, the SE is a trusted adviser who proactively learns and understands their technical and business challenges and is able to propose effective solutions to mitigate their concerns/offer gainful solutions. The F5 SE not only presents the technical features but also business benefits in the Technical Value Proposition. We offer a suite of technologies for developing and delivering modern applications. Our solutions bridge the gap between NetOps and DevOps, with multi-cloud application services that span from code to customer. What you’ll do: - Articulate the F5 product strategy, messaging and positioning F5’s value proposition and solutions for customer business objectives - Provide technical expertise through sales presentations, solution designs, solution demonstrations, proof of concepts by various mediums – in-person/virtual presentations, white boards etc. - Mentor and educate sales teams on value of F5 solutions and business drivers - Determine viability of opportunity and map out organizational structure - Drive the sales process in partnership with the Account Manager, by identifying the Technical Decision Maker, getting their technical validation, support, and sponsorship - Consistently provide world-class customer service through the customer life cycle - Work collaboratively with internal technical and sales resources, share best practices, updates, offer and seek expertise as the need arises in various opportunities Qualifications - Intelligent load balancing - Application acceleration - Application request routing - Web serving - Dynamic content caching - TLS/SSL encryption - BS/BA degree in a relevant field (CS, EE, MIS) or equivalent experience - Experience as a Pre-Sales Engineer - Experience in traffic management and load-balancing technologies, e.g., F5, Citrix, Riverbed, Kemp, or others - Knowledge of HTTP, web servers, and web applications - Knowledge of associated protocols, e.g., TCP/IP, WebSocket, SPDY/HTTP2, SSL, SMTP, POP, DNS, etc. - Skills in Linux-/UNIX-based systems - Skills in networking technologies, and Internet security products and services - Experience with cloud providers (GCP, AWS, Azure, etc.) - Microservices architecture, systems, and tools experience/knowledge (K8s, Docker, etc.) - API development and/or management - Experience in DevOps environment (understand tools, processes, culture) Requirements - The annual base pay for this position is: $158,700.00 - $238,100.00 - F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions. - The pay range referenced is as of the time of the job posting and is subject to change. - You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Benefits - More details about F5’s benefits can be found at the following link: F5 Benefits - F5 reserves the right to change or terminate any benefit plan without notice. Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job.

• Design, implement, and support IAM solutions using Okta, Auth0, and Identity Governance and Administration (IGA) tools. • Integrate and maintain identity systems with Active Directory, Microsoft Entra ID, and other directories. • Build and maintain secure integrations using SCIM, REST APIs, and custom connectors. • Partner with compliance and audit teams to support identity-related controls and evidence collection. • Serve as the subject matter expert (SME) for complex IAM issues, providing Tier-3 troubleshooting and incident resolution. • Lead upgrades, migrations, and adoption of emerging identity technologies, including Okta Identity Engine (OIE). • Deploy and manage PAM solutions to secure administrative accounts and enforce least-privilege principles. • Ensure adherence to internal security policies and regulatory requirements (e.g., SOX, GDPR).

• Understand the customer’s needs and business goals, and then design a technical solution which can create a new customer service or solve customer business problems • Provide Technical expertise through sales presentations, Solution designs, Solution demonstrations, Proof of Concepts • Design differentiating solutions and articulate business value of F5 Solutions • Participate in the development and support of content (presentations, VP’s, use cases…) for customers and partners • Develop and maintain a high level of technical knowledge of F5, the relevant industry and Sales aptitude

• Analyze and interpret results from AI Runtime Security POCs, including red-team campaigns, prompt/response scans, and inference-layer inspections. • Diagnose false positives and false negatives, explaining root causes in clear, customer-friendly language. • Help define acceptable risk thresholds and success criteria for enterprise AI security deployments. • Partner with customers to refine prompts, policies, scanner descriptions, and evaluation strategies. • Act as the escalation point for complex AI behavior questions during evaluations and pilots. • Support customer workshops focused on AI testing methodology, evaluation frameworks, and AI risk interpretation. • Translate model behavior and statistical outcomes into business-relevant narratives (risk, compliance, trust, readiness). • Assist in shaping POC readouts, executive summaries, and customer-facing reports. • Serve as the bridge between Solutions Engineering, Product, and Data Science when interpreting scanner performance and model behavior. • Help define internal best practices for: FP/FN analysis, Evaluation datasets, Prompt and policy tuning, Scanner validation strategies. • Create internal guidance, playbooks, and examples to raise the overall AI literacy of the SE team. • Provide feedback to Product and Engineering based on real-world customer testing patterns.