Title: Head of Value Engineering (Benelux) Location: Amsterdam, Netherlands Job Description: Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet. The Team: The Celonis Value Engineering (VE) team is focused on managing the entire customer value lifecycle, from sales through value realization, renewal and expansion. As a Head of Value Engineering, you will lead a dynamic team who come from a variety of backgrounds to identify, frame and deliver value to our customers. The Role: As the Head of Value Engineering for the Benelux region, you will lead a team of Value Engineers and drive end-to-end customer value journeys, landing and expanding existing customers (ACV growth) and renewals (renewal rate). You will work closely with the Celonis GTM Leadership Teams and be responsible for the end-to-end value journey for all customers within your region/vertical, supporting customers to achieve their strategic goals and realize significant value using Celonis Process Intelligence Platform. You are a trusted advisor to the Celonis Executive Team, supporting their engagements with strategic customers and senior stakeholders. As a leader in one of the fastest-growing tech companies globally, you will bring together deep process and industry knowledge with a proven consulting skill set and strong analytical abilities. You will foster a positive and supportive work environment for your teams, promoting employee satisfaction and career growth. The work you’ll do: Identify & Frame Value For Prospects/Customers - Own the end-to-end customer value journey, including responsibility for landing, expanding, adoption and renewing accounts - Translate customers’ strategic objectives into high-impact Celonis use cases and evangelize Process Intelligence across prospects and customers - Communicate the value opportunity and strategic roadmap to C-Level executives in partnership with sales leadership and Celonis executives - Serve as an executive sponsor across the customer portfolio and solidify Celonis as a strategic business transformation platform for our customers Create & Scale Value Across The Portfolio - Lead customers through the Celonis Value Journey, support the deployment of new features, apps, and products across the customer base, and advance strategic growth programs in pursuit of value creation - Ensure customer success and architect improvement measures and manage change within the customer base, while pioneering new methodologies within Celonis’ Value Engineering organisation - Direct Celonis Value Engineering, Services and Ecosystem resources through the Celonis Customer Value Journey, creating durable value for our customers - Take ownership and build strategic customer relationships as an executive sponsor - Host QBRs (Quarterly Business Reviews) and EBRs (Executive Business Reviews) to communicate results and realized value to senior management and C-level executives Grow & Lead Celonis Talent - Recruit the next-generation of Celonis Value Engineers, while setting a high-standard for candidate excellence - Develop world-class talent through hands-on engagement, continuous feedback, and active mentorship - Lead by example and consistently demonstrate the Celonis Leadership Principles (lead with purpose, facilitate greatness, embrace difference, and cultivate balance) - Effectively allocate Celonis resources to deliver on company sales, renewals, value, and adoption targets - Communicate success and risks proactively within the organization The qualifications you need: - Domain Expertise: Demonstrate your business domain expertise, such as in Finance or Supply Chain as well as experience in strategic transformation initiatives (e.g. Shared Services Transformation or System Transformation) and ability to build a compelling value roadmap for the customer - Industry Expertise: Demonstrate a deep understanding of industry trends and strategic challenges of the C-Suite and build an integrated Celonis Process Intelligence roadmap - Product Expertise: Experience with guiding customer’s IT teams throughout their Celonis Process Intelligence journey, demonstrating hands-on the power of Process Intelligence and proven ability to accelerate value realization by building dashboards, Apps, Action Flows - Project Management: Plan and manage project scope, expectations and timelines. Leverage partners from the Celonis Ecosystem wherever possible. - Executive Stakeholder Management: Experience in preparing and communicating results to stakeholders and management, both internally and externally. - Value Selling Methodology: Demonstrate experience of following the Celonis value selling methodology alongside the customer journey: including discovery, qualification, value assessment and PoV’s, and demonstrate the full value potential of Celonis Process Intelligence - Value Realization: Proven track record of identifying and prioritizing use cases, implementing improvement measures and becoming a change agent for the customer by establishing an operating model and training users for the customer to realize value and renew/expand their subscription with Celonis - Sales & Commercial Acumen: Demonstrate ability to qualify all VE engagements, do discovery with customers directly, steer/allocate resources efficiently, and champion our value selling methodology with our customers. What Celonis can offer you: - Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations. - Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants. - Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment. - Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration. - Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform. - Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance. - Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually. - Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued. - Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.

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Role Description We're looking for a highly skilled Senior Product Engineer who is excited about building in an AI native, agentic world. This is not a traditional frontend or backend role! It’s for engineers who: - Use AI coding tools (Claude Code, Cursor, Copilot, etc.) as a force multiplier. - Think in terms of systems, workflows, and agents, not just endpoints and screens. - Can turn ambiguous product problems into working, production-ready solutions. - Want to help evolve our platform toward an agent-driven future in healthcare. You’ll work closely with Product, Design, and other engineers to re-imagine how our systems are built, extended, and operated as AI becomes a first class part of the development process. What You’ll Do - Build AI Native Systems - Design, implement, and operate backend and fullstack systems that incorporate LLMs, tools, and agents as core components. - Build agentic workflows (multi-step, tool using, stateful systems) that solve real product and operational problems. - Integrate LLMs safely and reliably into production systems, with attention to observability, cost, and failure modes. - Engineer with AI as a Partner - Use modern AI coding tools (e.g. Claude Code/Codex/Pi/Cursor) to accelerate development, refactoring, and exploration. - Set patterns and standards for how AI is used in day to day engineering work. - Help the team move faster without sacrificing quality or clarity. - Product Driven Engineering - Collaborate closely with Product Management, Design, and other stakeholders to shape solutions, not just implement specs. - Translate high level goals into technical architecture and execution plans. - Contribute to roadmap discussions with a strong systems and platform perspective. - Own the System End to End - Design APIs, services, and data models (primarily backend leaning). - Ensure reliability, security, privacy, and scalability in a regulated healthcare context. - Operate and observe the system’s behavior in the real world. - Improve developer experience and internal tooling where it unlocks leverage. Qualifications - 7+ years of experience as a Software Engineer, with strong knowledge of major parts of our tech stack (AWS, Java, Typescript). - Strong experience in building with LLMs in production, not just prototypes. - Clear enthusiasm for the capabilities and opportunities of AI and agentic systems. - Strong system design skills and comfort working in ambiguous problem spaces. - Ability to communicate clearly with technical and non-technical stakeholders. Requirements - Experience designing, building, and operating long running workflows, background jobs, or distributed systems (strong plus). - Familiarity with healthcare, regulated products, or safety critical systems (strong plus). - Startup or fast moving product environment experience (strong plus). Benefits - Comprehensive benefits package, including health, dental, and vision insurance. - Flexible PTO and work from home options. - Professional development budget and support for continuing education. - Opportunity to make a meaningful impact on chronic disease management and patient outcomes. - Collaborative, mission-driven culture focused on improving healthcare accessibility and affordability. Company Description 9amHealth is an AI-enabled virtual specialty care platform focused on managing high-cost chronic conditions at scale. The company partners with employers, health plans, and pharmacy benefit managers to deliver comprehensive, cost-effective medical care for individuals living with obesity, diabetes, hypertension, and dyslipidemia. Members receive access to specialized clinicians, including endocrinologists, obesity medicine specialists, and clinical pharmacists, at-home lab testing, prescription medications, and lifestyle support. Founded in 2021 and backed by leading healthcare investors like Define Ventures, SemperVirens, 7Wire Ventures, and The Cigna Group Ventures.