Eightfold

• Develop and integrate metrology processes for advanced memory technologies • Perform material evaluations, reticle and layout development, OPC, overlay optimization, and process window analysis • Drive yield improvement, failure analysis, and device performance optimization • Partner with equipment vendors to evaluate tools and improve process capability • Document processes, communicate results, and support technology transfer to manufacturing

Title: Head of Adoption & Value Realization, Agentic Location: Austin United States Job Description: HEAD OF CUSTOMER AGENTIC ADOPTION AND VALUE REALIZATION About Eightfold AI Eightfold AI is the category-defining Talent Intelligence platform. We help the world's largest enterprises hire, develop, and retain their workforce through AI and we are now leading the next chapter of that transformation: the agentic workforce. Our customers are not just buying software; they are buying a new operating model for talent. The Customer Agentic Adoption function exists to make sure that operating model actually gets adopted. The Opportunity This is a build role. You will stand up Eightfold's Customer Agentic Adoption function from the ground up - the team, the playbooks, the activation brand, and the muscle that turns purchased agentic capacity into measurable customer usage at enterprise scale. You will own the moment that defines whether agentic AI is a line item on a contract or a transformation our customers can feel. You will partner closely with Customer Value (retention and delivery) and Customer Growth (expansion), and you will report directly to the Chief Growth Officer. Mandate Turn purchased capacity into actual usage. Build the activation muscle and the brand around it. Primary Success Metrics - Utilization and consumption of agentic capacity across the installed base - AI-conducted interviews delivered through customer deployments - Increase agentic adoption across eligible accounts - Time-to-first-value and time-to-scaled-value on every new agentic deployment - Customer-reported business outcomes tied to agentic usage (efficiency, quality of hire, internal mobility) Key Responsibilities Build and Lead the Adoption Function - Hire, structure, and lead a team of functional and technical Adoption Leads accountable for moving customers from contract to consumption - Define the operating model, coverage model, and segmentation for adoption engagement across enterprise and standalone agentic accounts - Establish a clear handoff from Sales and Solution Delivery into Adoption, and a clear interlock with Customer Value and Customer Growth Own the Activation Playbook - Design the end-to-end activation journey for each agentic product line - from configuration through go-live through scaled production usage - Build the consumption analytics layer that gives Eightfold and its customers a shared, real-time view of usage, friction, and value realized - Instrument early-warning signals for at-risk adoption and build the rapid-response motion to intervene before utilization stalls Lead Agent Academy - Own Agent Academy as the category-defining certification and enablement platform for agentic workforce roles inside customer organizations - Build the curriculum, certification tiers, and customer-facing brand that make Eightfold the place enterprises send their people to become agent-fluent - Scale Agent Academy as both a customer adoption lever and a market-shaping asset for the broader category Be the Voice of the Customer to Product and Engineering - Run the Product and Engineering liaison function - a structured, evidence-based feedback loop from adoption reality into the roadmap - Translate consumption data, friction patterns, and customer interviews into prioritized product input - Partner with Product leaders to close the loop with customers on what shipped and what changed because of their feedback Build the Activation Brand - Position Eightfold's adoption motion as a differentiator in the market, not a cost center - Partner with Marketing to externalize adoption stories, benchmarks, and customer outcomes - Represent Eightfold at customer councils, executive briefings, and category-defining events on agentic workforce transformation Required Experience and Qualifications - 15+ years of enterprise SaaS experience, with at least 5 years leading a post-sale function (Customer Success, Adoption, Professional Services, or equivalent) at senior leadership scope - Proven track record of building or scaling an adoption or activation function inside a high-growth enterprise software company - ideally one going through a platform or AI-native transition - Demonstrated ownership of consumption, utilization, or product-led growth metrics at meaningful enterprise scale (not just logo retention) - Experience standing up an enablement, certification, or academy program that became a recognized brand in its category is strongly preferred - Fluency with AI, agentic, or workflow automation products - you can hold a credible conversation with a CHRO, a CIO, and a Head of Platform Engineering in the same week - Track record of building Product feedback loops that influenced roadmap and shipped - Executive presence to operate as a peer to CHROs, CIOs, and CTOs at Fortune 500 customers - Experience leading distributed teams of functional and technical talent; comfort hiring, leveling, and developing senior individual contributors and managers - Strong analytical instincts - you reason from data, build dashboards that drive decisions, and hold your team to the same standard - Bachelor's degree required; advanced degree or equivalent enterprise leadership experience preferred What We Believe We are a team of self-starters who excel in their fields. We believe in giving you responsibility, not just a task. We want you to have ownership and pride in your work and see its positive impact on your colleagues, our customers, and the world. We are committed to providing transparency and support so you can do the best work of your career. Hybrid Work @ Eightfold: We embrace a hybrid work model that aims to boost collaboration, enhance our culture, and drive innovation through a blend of remote and in-person work. We are committed to creating a dynamic and flexible work environment that nurtures the collaborative spirit of our team. Eightfold.ai provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Experience our comprehensive benefits with family medical, vision and dental coverage, a competitive base salary, and eligibility for equity awards and discretionary bonuses.

Title: Agentic Account Executive - Northeast Location: Atlanta United States Washington DC-Baltimore Boston, MA, USA Atlanta, GA, USA New Jersey, USA Job ID 68761510712 Department Sales Job Description: About Eightfold AI Eightfold was founded with a vision to solve for employment in our society. For decades, the connection between individuals and opportunities has been based on who they are and the strength of their network, rather than their potential. Eightfold leverages artificial intelligence to transform how we think about skills and capabilities for individuals as well as how jobs and career decisions are made. Eightfold offers the industry's first AI-powered Talent Intelligence Platform to transform how organizations plan, hire, develop and retain a diverse workforce, enabling individuals to transform their careers. To date, Eightfold AI has received more than $410 million in funding and a valuation of over $2B from leading investors to further our mission of finding the right career for everyone in the world. If you are passionate about solving one of the most fundamental challenges of our society - employment, working on hard business problems and being part of an amazing growth story - Eightfold is the place to be! Our customers | Press The Opportunity We're building the founding sales team for a product that's redefining what's possible in talent acquisition. This isn't selling workflow automation or incremental improvements - you'll be selling transformative AI technology that fundamentally changes how companies evaluate talent. If you want to be at the forefront of the AI revolution in enterprise software, selling technology that customers are genuinely excited about, this is your opportunity. What You'll Do - Evangelize AI-native hiring to HR and talent acquisition leaders who are ready to move beyond legacy recruiting tools - Prospect and qualify leads through outbound calling, email campaigns, and social selling, identifying companies ready to adopt AI - Conduct live AI demonstrations that showcase how our technology conducts intelligent, adaptive interviews - not scripted questionnaires - Articulate the AI advantage - explain how our deep learning models, natural language processing, and adaptive algorithms deliver better hiring outcomes - Manage the full sales cycle from initial contact through close for small to mid-market accounts - Partner with Account Executives on enterprise deals, positioning AI Interviewer as the intelligent layer in their talent acquisition stack - Meet and exceed monthly and quarterly sales targets while building pipeline for long-term growth - Become an AI expert - deeply understand how our models work, stay current on generative AI trends, and speak credibly about AI capabilities and limitations - Gather market intelligence - feed insights from conversations back to product and marketing teams as we rapidly iterate - Maintain disciplined pipeline management in Salesforce using our sales methodology What We're Looking For - Genuine excitement about AI - you follow AI developments, understand why this technology matters, and can speak authentically about its potential - Natural curiosity - you ask great questions, dig into how things work, and want to understand the "why" behind the technology - Strong communication skills - you can translate technical concepts into business value and make AI feel accessible, not intimidating - Competitive drive - you're hungry to win, motivated by targets, and want to build a career in tech sales - Comfort with ambiguity - you thrive in a fast-moving environment where we're building processes in real-time - Intellectual agility - you can shift between technical discussions and business conversations seamlessly - Resilience and grit - pioneering new technology means hearing objections and educating the market; you see this as the challenge that makes winning meaningful Why This Role is Different - Sell the future, not the past - this is genuinely new technology, not a feature update to legacy software - AI-native company - we built our entire platform on AI from day one; you'll sell from a position of authentic technical leadership - Market timing - enterprises are actively seeking AI solutions right now; you're riding the wave, not creating it - Product people actually want - watch prospects light up during demos when they see what's possible - Learn from AI experts - work alongside data scientists, ML engineers, and AI researchers who are pushing the boundaries of what's possible - Ground floor opportunity - help build the playbook for selling AI in talent acquisition Why Join Eightfold? - Be part of the AI revolution - sell technology that will define the next decade of enterprise software - Accelerated career growth - high performers advance quickly; we promote from within - World-class training - comprehensive onboarding on AI fundamentals, product deep-dives, and sales methodology - Collaborative, in-office culture - learn from peers, participate in live demos, and build relationships in our Santa Clara office - Competitive compensation - base salary plus uncapped commission with accelerators - Comprehensive benefits - health insurance, 401(k), equity in a $2B+ company, and more - Meaningful mission - help solve employment challenges while being at the forefront of AI adoption in the enterprise Preferred Locations: Boston / New York / New Jersey / Atlanta / Washington DC-Baltimore Our Commitment to Diversity Eightfold is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Ready to sell the future of hiring? If you're excited about AI, hungry to learn, and want to launch your career at the intersection of technology and talent, apply now. We are a team of self-starters who excel in their fields. We believe in giving you responsibility, not a task. We want you to have ownership and pride in your work and see your work's positive impact on your colleagues, our customers, and the world. We believe in providing transparency and support so you can do the best work of your career. Hybrid Work @ Eightfold: We embrace a hybrid work model that aims to boost collaboration, enhance our culture, and drive innovation through a blend of remote and in-person work. We are committed to creating a dynamic and flexible work environment that nurtures the collaborative spirit of our team. Eightfold.ai provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Experience our comprehensive benefits with family medical, vision and dental coverage, a competitive base salary, and eligibility for equity awards and discretionary bonuses or commissions.

• Collaborating with process and integration guides to qualify Low and High NA EUV lithography processes • Working hands-on with equipment, materials, layouts, and data • Partnering with global partners to move innovations from R&D into high-volume manufacturing • Developing and integrating metrology processes for advanced memory technologies • Performing material evaluations, reticle and layout development, OPC, overlay optimization, and process window analysis • Driving yield improvement, failure analysis, and device performance optimization • Partnering with equipment vendors to evaluate tools and improve process capability • Documenting processes, communicating results, and supporting technology transfer to manufacturing

• Develop, qualify, and sustain dry etch (plasma) unit processes for advanced memory technologies (e.g., dielectric, conductor, and hardmask etch) • Optimize critical process metrics including CD control, etch profile/anisotropy, selectivity, microloading, uniformity, and line edge/line width roughness • Drive defect reduction and yield improvement using inline/out-of-line metrology, DOEs, SPC, and statistical data analysis • Perform root-cause analysis and implement corrective actions for process excursions, tool health issues, and integration-related failures • Partner with equipment vendors on chamber matching, hardware and recipe development, new capability evaluations, and cost-of-ownership improvements • Document process baselines, change controls, and learning; communicate results and support technology transfer to high-volume manufacturing

• Own and execute the SSD engagement strategy in partnership with BU, FAE, and executive stakeholders • Lead SSD/NAND revenue, volume, forecasting, pricing, and contract negotiations for assigned accounts • Build deep customer relationships and align strategies across executive, technical, and operational levels • Drive design wins and revenue pipeline through close collaboration with FAEs and BU teams • Ensure strong internal communication, performance visibility, and disciplined follow-up on commitments

• Lead equipment hardware projects and installations, partnering with suppliers and facilities to meet future process requirements. • Develop and optimize advanced photolithography track recipes to meet performance, defect, and cost targets for new memory parts. • Identify and resolve equipment-related issues by applying failure analysis, FMEA, 8D, or SPC/FDC methodologies. • Design preventative maintenance schedules and programs to increase equipment uptime and reliability. • Evaluate and qualify new photo film materials and equipment configurations to support technology scaling. • Collaborate cross-functionally with Technology Development teams in Boise and Hiroshima while protecting Micron’s intellectual property. • Mentor junior engineers on equipment operations to contribute to the advancement of departmental goals.

• Develop, optimize, and transfer thin film deposition processes for EUV-enabled DRAM technology • Lead process characterization, troubleshooting, and defect reduction through VME • Drive thin film roadmap activities aligned to future technology nodes • Collaborate with internal teams and suppliers to mature equipment, chemistries, and process solutions • Analyze large physical and electrical datasets and communicate clear recommendations

• Liaise with Micron Government and Public Affairs team on planning for America’s 250th birthday celebrations. • Support the SICE Senior Director on special projects related to America 250, including research, writing, and concept development. • Conduct a stocktaking of Micron Corporate and Foundation funding in the housing sector. • Facilitate cross-functional discussions around Micron’s engagement and focus areas within the housing sector. • Support the SICE Senior Director on demand-driven requests, including research and meeting coverage.

• Own High NA EUV scanner performance including availability, reliability, efficiency, and matching • Lead equipment lifecycle activities such as installation, PM strategy, upgrades, fixing issues, and documentation • Drive monitoring and improvement of imaging stability, overlay, focus, defectivity, and source performance • Partner with vendors, NYCreates, facilities, and PAC teams on equipment, safety, and infrastructure requirements • Act as technical authority for advanced numerical aperture EUV, offering mentorship, training, and recommendations to engineers and leadership