9amHealth

• Own end-to-end payroll: Process multi-state payroll accurately and on schedule. Manage payroll changes, off-cycle runs, and year-end processes including W-2s and ACA reporting. • Administer benefits programs: Manage day-to-day administration of health, dental, vision, 401(k), FSA/HSA, and other employee benefit programs. Serve as the primary point of contact for employee benefits questions. • Lead open enrollment: Plan and execute annual open enrollment, including vendor coordination, employee communications, and system configuration. Evaluate current offerings and bring recommendations to leadership. • Ensure compliance: Stay current on federal and state payroll and benefits regulations. Manage filings, audits, and reporting requirements across all jurisdictions where we have employees. • Partner with Finance and People: Work closely with Finance on payroll reconciliation, headcount reporting, and budgeting. Support People on new hire onboarding, leave management, and offboarding. • Manage vendors and systems: Own relationships with our payroll provider and benefits brokers. Evaluate tools and processes continuously and drive improvements as the company scales. • Support international employees: Coordinate with our Austria-based team and external advisors on international payroll and benefits, ensuring consistency and compliance across geographies.

• Build and grow relationships with employee benefits consultants, pharmacy consultants, and other key influencers in the employer health ecosystem. • Secure commercial agreements and formal partnerships with consulting firms and their client networks. • Attend and host social and office events to deepen relationships and increase awareness of 9amHealth. • Maintain an active presence in industry networks and engage with national pharmacy teams. • Monitor industry trends, competitive activity, and client needs to inform strategy and opportunities.

• Own national relationships with key strategic commercial partners. • Build strong, multi-level relationships, from senior sales leadership down to field sales reps, ensuring broad and deep engagement across partner organizations • Develop and execute joint go to market strategies that drive mutual growth and keep 9amHealth from getting “lost in the shuffle” among other vendors • Act as the primary point of contact for partner contract renewals, ensuring timely execution and favorable terms • Collaborate with partner sales teams to identify and close direct employer opportunities, regardless of the contracting channel • Track and report on partner performance, pipeline, and growth opportunities • Represent 9amHealth at partner events, trainings, and national meetings to keep our solution top of mind

Role Description We're looking for a highly skilled Senior Product Engineer who is excited about building in an AI native, agentic world. This is not a traditional frontend or backend role! It’s for engineers who: - Use AI coding tools (Claude Code, Cursor, Copilot, etc.) as a force multiplier. - Think in terms of systems, workflows, and agents, not just endpoints and screens. - Can turn ambiguous product problems into working, production-ready solutions. - Want to help evolve our platform toward an agent-driven future in healthcare. You’ll work closely with Product, Design, and other engineers to re-imagine how our systems are built, extended, and operated as AI becomes a first class part of the development process. What You’ll Do - Build AI Native Systems - Design, implement, and operate backend and fullstack systems that incorporate LLMs, tools, and agents as core components. - Build agentic workflows (multi-step, tool using, stateful systems) that solve real product and operational problems. - Integrate LLMs safely and reliably into production systems, with attention to observability, cost, and failure modes. - Engineer with AI as a Partner - Use modern AI coding tools (e.g. Claude Code/Codex/Pi/Cursor) to accelerate development, refactoring, and exploration. - Set patterns and standards for how AI is used in day to day engineering work. - Help the team move faster without sacrificing quality or clarity. - Product Driven Engineering - Collaborate closely with Product Management, Design, and other stakeholders to shape solutions, not just implement specs. - Translate high level goals into technical architecture and execution plans. - Contribute to roadmap discussions with a strong systems and platform perspective. - Own the System End to End - Design APIs, services, and data models (primarily backend leaning). - Ensure reliability, security, privacy, and scalability in a regulated healthcare context. - Operate and observe the system’s behavior in the real world. - Improve developer experience and internal tooling where it unlocks leverage. Qualifications - 7+ years of experience as a Software Engineer, with strong knowledge of major parts of our tech stack (AWS, Java, Typescript). - Strong experience in building with LLMs in production, not just prototypes. - Clear enthusiasm for the capabilities and opportunities of AI and agentic systems. - Strong system design skills and comfort working in ambiguous problem spaces. - Ability to communicate clearly with technical and non-technical stakeholders. Requirements - Experience designing, building, and operating long running workflows, background jobs, or distributed systems (strong plus). - Familiarity with healthcare, regulated products, or safety critical systems (strong plus). - Startup or fast moving product environment experience (strong plus). Benefits - Comprehensive benefits package, including health, dental, and vision insurance. - Flexible PTO and work from home options. - Professional development budget and support for continuing education. - Opportunity to make a meaningful impact on chronic disease management and patient outcomes. - Collaborative, mission-driven culture focused on improving healthcare accessibility and affordability. Company Description 9amHealth is an AI-enabled virtual specialty care platform focused on managing high-cost chronic conditions at scale. The company partners with employers, health plans, and pharmacy benefit managers to deliver comprehensive, cost-effective medical care for individuals living with obesity, diabetes, hypertension, and dyslipidemia. Members receive access to specialized clinicians, including endocrinologists, obesity medicine specialists, and clinical pharmacists, at-home lab testing, prescription medications, and lifestyle support. Founded in 2021 and backed by leading healthcare investors like Define Ventures, SemperVirens, 7Wire Ventures, and The Cigna Group Ventures.

• Conduct synchronous telehealth consultations with patients as scheduled by 9amHealth for cardiometabolic conditions (diabetes, hypertension, obesity, hyperlipidemia). • Perform medical assessments appropriate to the encounter, review patient histories, and address patient concerns within the scope of the appointment. • Provide medical recommendations, prescriptions, or referrals as appropriate, consistent with state medical licensure and applicable standards of care. • Maintain accurate documentation of patient encounters in 9amHealth’s electronic health record system, limited to information generated during the synchronous visit.

• Provide synchronous video appointments and asynchronous consultations to patients with cardiometabolic conditions. • Provide clinical advice and supervision to other members of the 9amHealth interdisciplinary care team. • Consistently maintain a clinic schedule of both synchronous video visits and asynchronous consultations. • Provide evidence based care to patients with complex cardiometabolic conditions (diabetes, hypertension, obesity, hyperlipidemia). • Perform medical assessments appropriate to the encounter, review patient histories, and address patient concerns.

• Own the monthly variance pack — Drive sharp BvA across P&L, COGS, gross profit %, and OPEX, with crisp narrative commentary that explains the why, not just the what. • Build and maintain driver-based models — Member growth, ARPM, CAC, payback, contribution margin by program and member cohort and clinical cost-to-serve. • Partner with department heads — Customer Success, Clinical Operations, Marketing, Sales — translate business plans into resourced budgets, validate assumptions, and support analysis for department leaders. • Own the long-range plan and rolling forecast — Multi-scenario budget modeling, fully integrated with the headcount model, balance sheet, and cash flow. • Build the monthly board narrative — KPI strip, P&L commentary, gross profit % development, headcount, and forward outlook — in partnership with senior leadership. • Drive the 2026 budget cycle — Own the timeline, templates, BU partnering, and consolidation. • Build the operational FP&A toolkit — Dashboards, what-if explorers, scenario models, sales / CS commission and incentive design. • Champion AI-enabled FP&A workflows — Use Claude, Ai powered FP&A tools, and AI-native features in our finance stack and Excel to accelerate model documentation, variance commentary, scenario summarization, and ad-hoc research. Set the bar for what AI-augmented FP&A looks like at 9amHealth.

• Own the accounting function end-to-end • Drive the chart of accounts • Set the monthly close standard • Lead technical accounting • Deliver decision-grade reporting • Own tax compliance • Lead 409A valuations and equity compliance • Build controls and own audit readiness • Run the operating layer of finance

• Own the full implementation lifecycle for new employer and partner accounts from contract signature through go-live and into ongoing configuration support • Build and manage detailed project plans with clear milestones, owners, and timelines; keep internal and client stakeholders aligned throughout • Lead client-facing kickoff calls and working sessions, serving as the primary point of contact during implementation • Coordinate across Sales, Partnerships, Product, Clinical, and Operations to ensure seamless handoffs and on-time launches • Configure and manage technical setup including HRIS connections, SSO integrations, data feeds, and eligibility file processing • Troubleshoot integration issues and escalate appropriately, partnering with Product and Engineering when needed • Develop and refine implementation playbooks, templates, and processes that scale as the business grows • Track implementation KPIs including time-to-launch, issue resolution time, and launch quality; surface trends to drive continuous improvement • Maintain clean documentation in CRM and project management tools throughout the client lifecycle • Support the Customer Success team post-launch with configuration changes, re-implementations, and expansion onboarding

Role Description The Enterprise Account Executive at 9amHealth is a strategic and versatile role focused on driving new business by selling digital health solutions to the largest and most strategic target employer clients. This role is key to securing commercial sales opportunities, building strong market partnerships with health plans and PBMs, and developing scalable strategies for employer adoption. By expanding 9amHealth’s presence in the employer benefits space, this role ensures broader access to our innovative virtual cardiometabolic care offerings. The position reports directly to the Chief Commercial Officer, contributing significantly to the company’s growth and market impact. We’re looking to hire one candidate for the Northeast and one for the West. What you’ll do - Utilize past experiences, relationships, and market knowledge to drive new business with large employers with 5K to 25K employees - Lead end-to-end commercial sales opportunities from sourcing to managing the pipeline to closing deals - Partner with the Consultant Relations Team to build relationships and develop leads from employer benefits consultants - Work closely with your Sales Development Representative to identify new market opportunities and drive execution - Work closely with the National Partnerships Team to build key relationships with market partners such as PBMs, health plans, and other reseller partners Qualifications - Demonstrated track record of consistently meeting or exceeding sales quotas, preferably in the digital health or employer benefits space - Established relationships with key decision-makers in the employer benefits and/or healthcare consulting industries - Deep understanding of employer benefits ecosystems, including the decision-making processes within large employers and benefits consulting firms - Ready to establish and refine a launch strategy for adoption within employers, while working independently to execute - Strong leadership abilities and entrepreneurial spirit Requirements - Expertise in negotiating complex contracts, particularly with large employers, partners, and strategic accounts - Previous experience working in a fast-paced, high-growth environment, with comfort navigating ambiguity Compensation - Target $300,000 OTE, structured as a 50/50 split between base salary and performance-based variable compensation Benefits - Comprehensive benefits package, including health, dental, and vision insurance - Flexible PTO and work from home options - Professional development budget and support for continuing education - Opportunity to make a meaningful impact on chronic disease management and patient outcomes - Collaborative, mission-driven culture focused on improving healthcare accessibility and affordability Our commitment to diversity and inclusion Diabetes disproportionately impacts BIPOC (black, indigenous, and people of color) communities. We are committed to creating a workforce that reflects our patients and creating a positive healthcare experience for them. We welcome applications from people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, and foreign born residents.