• Develop and execute regional sales strategies to meet revenue targets while providing direct leadership on high-value, complex opportunities. • Lead, mentor, and develop a team of sellers through proactive performance management, goal-setting, and continuous coaching. • Drive industry-specific expansion into Retail, Consumer Goods, Manufacturing and Pharma/HLS sectors based on rigorous market potential assessments. • Collaborate with Delivery leadership to design and launch packaged offerings and accelerators as part of the global Go-To-Market plan. • Optimize revenue outcomes from key technology partnerships, including Salesforce, AWS and Shopify. • Manage ongoing pipeline analysis and provide accurate revenue forecasting to support holistic business planning cycles. • Develop and manage a process for inbound lead follow-up to ensure maximum conversion. • Deliver regular market and customer feedback to the corporate leadership team to influence future service offerings and agency positioning.

Role Description We're looking for an experienced Head of Growth & Marketing to lead and execute the company's entire marketing strategy across paid media, organic content, viral videos, ecommerce, and customer acquisition through social media content (product marketing). This is not a role for someone who simply manages agencies or coordinates campaigns: We're looking for a true operator, someone who enjoys building, creating, testing, and optimizing every aspect of the marketing engine while using data to drive continuous growth. You'll own both strategy and execution, working directly with the founders to scale revenue, improve marketing efficiency, and build systems that support long-term growth. - Growth Strategy & Paid Media - Own the overall growth strategy across Meta, Google, TikTok, and emerging channels. - Plan, launch, and optimize paid advertising campaigns focused on profitable growth. - Continuously improve Return on Ad Spend (ROAS) while increasing advertising spend responsibly. - Test creative concepts, audiences, offers, and messaging to maximize performance. - Content Strategy & Creative Production - Develop and execute a high-performing content strategy across social platforms. - Create and oversee engaging short-form video content that drives both engagement and sales. - Stay ahead of social media trends and continuously test new creative formats for the drinking industry. - Ecommerce & Website Optimization - Optimize the Shopify website for conversion and customer experience. - Improve product pages, landing pages, offers, bundles, and merchandising. - Conduct A/B testing to increase conversion rates and average order value. - Manage content and assets for TikTok Shop, Amazon, and other ecommerce channels. - Marketing Operations & Analytics - Track key marketing KPIs including ROAS, CAC, conversion rate, and revenue growth. - Leverage AI tools to improve efficiency in creative production, research, copywriting, and execution. Qualifications - 4+ years of experience leading growth or performance marketing initiatives. - Proven success scaling ecommerce or consumer brands. - Strong expertise managing paid advertising across Meta and Google. - Experience creating high-performing short-form video content. - Strong understanding of Shopify and ecommerce conversion optimization. - Strong analytical mindset with the ability to make data-driven decisions. - Excellent English communication skills. - Experience using AI tools such as Claude Code, ChatGPT, Midjourney, Nano Banana or similar to create and improve marketing workflows. Benefits - Remote work - PTOs - Weekends Off - Performance Bonuses - Holidays - Growth opportunities - Schedule flexibility

Title: Child Care Licensing & Provider Growth Specialist — North Carolina Job Description: Location: Remote, North Carolina · Travel: Frequent, statewide · Type: Full-time What you will do: - Recruit new child care providers — go find the people who should be doing this and bring them in. - Motivate and coach them through licensing, from first conversation to open doors, for both centers and family child care homes. - Teach providers how to actually run a business: enrollment, operations, compliance, and the numbers that keep the lights on. - Translate North Carolina’s licensing rules (DCDEE) into plain steps people can act on, and keep providers compliant once they’re open. - Build the playbooks, training, and materials that let us help the next hundred providers faster than the last. - Partner with state agencies and community organizations to expand child care supply where it’s needed most. Who you are You’re the person who can walk into a room and get someone to bet on themselves — part recruiter, part coach, part operator. You know how businesses actually run, you’re relentless about detail, and people trust you fast. You’re genuinely willing to travel and you’d rather be in the field than behind a screen. Knowledge of North Carolina child care licensing — ideally from inside or alongside DCDEE — is a strong advantage, but the instinct to recruit, motivate, and teach is what makes this role work. Big pluses - An MBA, or a business-school undergraduate degree. - You know how to use AI tools and you can figure things out on your own — you don’t wait to be told how. - Experience recruiting, coaching, or consulting to small business owners or child care providers. - Familiarity with North Carolina’s quality rating and improvement work.

Role Description Scratch is hiring a Director of Strategy & Growth to lead enterprise expansion efforts and drive new product and partnership initiatives. This role partners closely with Sales, Product, Finance, and executive leadership to translate strategic priorities into funded business cases, operationalized pilots, and scaled revenue programs. This is a hands-on leadership role requiring fluency in enterprise commercial strategy, financial modeling, and cross-functional execution. The Director, Strategy & Growth will own the proposal and renewals motion for our enterprise payments business and the pilot design and commercialization roadmap that drives new revenue and product expansion across our consolidator and strategic account base. What You'll Do - Pilot Design, Execution & Commercialization: - Lead the planning and execution of 3–5 strategic pilots annually, including scope definition, success metrics, operational requirements, and stakeholder alignment across Commercial, Product, and Leadership. - Act as the strategic operator for high-priority new initiatives (e.g., wellness plan programs, new lending structures, rebate programs), ensuring strong execution, accountability, and cross-functional coordination. - Evaluate pilot performance against defined success criteria and drive go/no-go decisions; develop commercialization strategies to scale successful programs into enterprise or product offerings. - Translate pilot learnings into repeatable playbooks and commercial frameworks for future launches. - Executive & Cross-Functional Support: - Support executive leadership with strategic analysis, presentations, and recommendations related to enterprise growth opportunities and new business initiatives. - Collaborate with Finance, Analytics, and Product to quantify the revenue and margin impact of commercial programs and surface findings in a clear, executive-ready format. - Serve as a connective layer across teams, ensuring that strategic priorities set at the leadership level translate into actionable, well-scoped workstreams with clear owners and timelines. - Enterprise Proposals & Renewals: - Serve as the primary commercial strategist for enterprise account renewals and expansions, building the financial models, cost-savings analyses, and ROI frameworks that support go-to-market execution. - Develop executive-ready business cases and proposals for consolidator and strategic account negotiations, including surcharging adoption programs, product bundling, and volume-based pricing structures. - Own renewal outcomes across assigned enterprise accounts, targeting 100%+ gross margin retention through payments renewals, surcharge adoption, or incremental product expansion. - Partner with the Enterprise Account Management team to align commercial strategy with account-level relationship dynamics and surfaced opportunities. - Strategic Initiatives: - Serve as the operational backbone for Scratch's highest-priority in-flight programs, maintaining accountability to timelines, milestones, and executive reporting cadences. - Coordinate cross-functional workstreams across Sales, Product, Finance, and external partners to keep programs moving and surface blockers early. - Maintain a clear view of program status across the portfolio, ensuring the right stakeholders have the visibility they need to make decisions. - Apply lessons from active programs to sharpen execution on future initiatives. Qualifications - 5+ years of experience in management consulting, corporate strategy, or a chief-of-staff function, with demonstrated ability to drive complex, cross-functional initiatives from scoping through execution in a fast-moving environment. - Proven ability to take ambiguous strategic priorities and translate them into concrete, executable plans with defined scope, metrics, and stakeholder alignment. - Strong financial modeling fluency: comfortable building and owning cost-savings analyses, ROI models, and pricing scenarios in Excel. - Comfort with data and analytics tools (including SQL and BI platforms such as Sigma or BigQuery) to independently pull and pressure-test the numbers behind a business case. - Excellent communication and presentation skills, with experience preparing and delivering executive-ready materials. - Experience partnering cross-functionally with Sales, Product, Finance, and executive leadership with the ability to translate between strategic intent and operational execution. Benefits - Competitive base salary ranging from $190,000 - $220,000. - Remote-first company with flexibility for hybrid work. - Unlimited PTO. - Covered healthcare. - 401k match. - Cell plan reimbursement. - Monthly recognition opportunities. - Learning platforms and resources for growth. - Equity retention policy. - Generous parental leave. How to Apply Ready to join our team? To apply, please visit our Scratch Careers Page. Be sure to: - Submit your resume. - Answer the custom questions provided. - Feel free to add any additional information or documents you believe are relevant to your application. We look forward to reviewing your application! *Our team will ONLY contact you from the domain @scratchpay.com or @ats.rippling.com Our Commitment We’re innovators who care deeply about the lives of pets, their owners, and veterinary professionals. We believe diversity strengthens our team and drives better solutions. Scratch is committed to diversity in its workforce and is proud to be an equal opportunity employer. Scratch considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.