• Architecting, documenting, building and supporting solutions that foster efficient and streamlined processes • Working with vendors and internal organizations to build out large points of presence across the globe • Designing large scale connectivity solutions including carrier transport solutions, dark fiber, and DWDM • Collaborating with the cross-functional teams on standards and processes for deployments and updating documentation accordingly • Developing router configuration standards for complex global networks

Role Description - Coordinate with field engineers and vendors for installation activities - Understanding and troubleshooting IP Networks - Support circuit installation execution and basic troubleshooting - Monitor and update installation tasks through ServiceNow - Perform basic configuration and validation activities in Cisco Meraki environments - Ensure timely updates and communication during installation activities Qualifications - Basic knowledge of Cisco Meraki technologies - Working experience with ServiceNow interface - Good coordination and communication skills - Understanding of remote network installation/support processes - Certification is a plus Requirements - Good Meraki experience - Ability to write Python Scripts Company Description

• Monitor, support, and troubleshoot enterprise routing, switching, wireless, SD-WAN, firewall, and telecommunications infrastructure. • Configure and support Cisco Catalyst, Cisco DNA Center, Meraki, Silver Peak (EdgeConnect), Cradlepoint, Palo Alto, and Prisma networking and security platforms. • Respond to and resolve network incidents including node outages, interface failures, BGP routing issues, WAN connectivity problems, packet loss, latency concerns, and security-related network events. • Support BGP, OSPF, VLANs, STP, EtherChannel, ACLs, QoS, DHCP, DNS, VPN, and network segmentation technologies. • Utilize SolarWinds and network analysis tools to monitor performance, identify issues, and maintain operational stability. • Manage ISP circuits, MPLS, broadband, LTE, SD-WAN, and carrier services. • Perform network hardware installations, firmware upgrades, lifecycle replacements, and configuration changes. • Maintain network documentation, diagrams, standards, and operational procedures. • Provide tier-2 and tier-3 support for escalated network incidents and service requests.

• Install, configure, and maintain telecommunications equipment including routers, switches, modems, and structured cabling. • Perform diagnostics and repairs on network hardware and software issues. • Conduct routine inspections and preventive maintenance on network infrastructure. • Collaborate with engineering and IT teams to support network upgrades and expansions. • Document network configurations, maintenance activities, and service reports. • Respond to service tickets and troubleshoot connectivity issues in a timely manner. • Ensure compliance with safety standards and industry regulations. • Assist in planning and implementing network security measures. • Provide technical support and training to end-users as needed. • Work in a safe and effective manner. • Maintain confidentiality of company information and records when required.