• Own a portfolio of strategic national accounts, with full lifecycle responsibility from pipeline development and new business acquisition through renewals and account expansion. • Drive renewals, retention, and service expansion. • Build pipeline through outreach, partnerships, and industry engagement. • Identify and close new business opportunities and new logos. • Develop account plans and lead QBRs to drive value and growth. • Navigate complex procurement and compliance requirements. • Partner cross-functionally (Service Delivery, Sales, Legal, Finance) to deliver on commitments. • Develop proposals, pricing, and negotiate contracts. • Maintain accurate pipeline, forecasting, and CRM activity (Dynamics).

• Build and grow pipeline for Flexible Automation solutions across new and existing customers. • Lead complex customer sales cycles from discovery through business case, solution alignment, commercial negotiation, and close. • Position Dematic’s Flexible Automation portfolio, including AMRs, AGVs, robotic cells, pallet shuttle solutions, AutoStore-style solutions, and software-enabled automation. • Help customers understand commercial models that include recurring software, service, or automation-as-a-service value. • Develop ROI-driven proposals tied to labor, throughput, storage density, scalability, uptime, and operational flexibility. • Partner closely with regional account teams, software leaders, solution design, engineering, and implementation teams to shape solutions. Ensuring flexible technologies integrate smoothly with Dematic’s traditional fixed automation infrastructure; and move deals forward. • Engage operations, supply chain, logistics, IT, finance, and executive stakeholders across customer organizations. • Identify opportunities that start with Flexible Automation and expand into the broader Dematic portfolio where appropriate. • Maintain disciplined forecasting, pipeline hygiene, and account planning. • Target customer environments: 3PL and contract logistics, Retail and e-commerce fulfillment, Grocery and consumer goods, Healthcare and pharma distribution, Industrial and manufacturing logistics.

Role Description This is not a button pushing media buying role. This is a growth leadership role. As a Paid Social Account Manager at Homestead, you are the strategic owner of performance for a curated portfolio of premium direct-to-consumer brands. You operate as the primary growth partner to founders and executive teams, accountable for scaling revenue, protecting profitability, and identifying the next ceiling before it’s hit. You will lead strategy with confidence, make decisions rooted in data and financial modeling, and drive execution across paid social, creative systems, landing page optimization, and offer testing. You will work with vetted high-growth brands and established market leaders who take performance seriously and expect strategic leadership in return. This role is designed for someone who sees themselves as a business operator within paid media, not a channel only executor. Responsibilities - Strategic Growth Leadership - Own revenue strategy and assist with forecasting for accounts spending $250k+/month, with clear accountability to growth targets and profitability guardrails. - Drive growth across your portfolio while protecting contribution margin and cash flow sustainability. - Build and lead paid marketing strategy that agency and brand teams execute against, incorporating audience architecture, creative systems, incrementality, and long-term scale planning. - Lead landing page concept development, architect structured conversion rate optimization testing roadmaps, and design offer testing strategies that unlock incremental gains across the funnel. - Diagnose scale ceilings before performance stalls and proactively design expansion strategies across creative, audience, and funnel levers. - Make decisive, data-backed recommendations that balance growth velocity with financial risk management. - You are accountable for outcomes, not activity. - Client Authority & Relationship Leadership - Fully own the client relationship, leading weekly updates, monthly performance reviews, and quarterly business planning sessions independently. - Operate with confidence in high-pressure environments, delivering clear recommendations. - Navigate difficult conversations directly and professionally, including performance volatility, budget constraints, or strategic pivots. - Translate complex performance data into executive-level insights tailored to founders, CMOs, and finance teams. - Build long-term trusted advisor relationships that drive retention and account expansion. - Preempt concerns through proactive communication and systems-level thinking. - Clients should view you as their strategic paid growth lead, not their media buyer. - Advanced Paid Media & Funnel Expertise - Execute and oversee expert-level Facebook, Instagram, and TikTok strategy across scaling and mature accounts. - Integrate attribution tools such as TripleWhale or Northbeam into decision-making frameworks. - Analyze performance through a full-funnel lens, connecting paid media to landing page performance, email/SMS lifecycle impact, and offer economics. - Continuously refine creative testing velocity and performance feedback loops. - Identify structural performance constraints beyond ads and lead cross-functional alignment to solve them. - You think in systems: revenue, retention, LTV, CAC, and scale capacity. - Team & Agency Leadership - Provide strategic direction and feedback to junior team members. - Contribute to onboarding and scaling new clients from zero to sustainable growth. - Support new business audits and pitches as a strategic representative of the agency. - Raise the performance bar across the team by modeling ownership, clarity, and strategic thinking. Qualifications - Proven experience managing $250k+/month paid social accounts with documented 10%+ growth impact. - Expert-level command of Meta advertising strategy and deep understanding of TikTok platform dynamics. - Strong fluency in DTC financial metrics including contribution margin, CAC, LTV, and profitability modeling. - Demonstrated success onboarding and scaling brands from launch through advanced growth stages. - Track record of client retention and expansion across diverse verticals. - Ability to operate independently while exercising strong judgment on escalation. - Experience mentoring or training junior team members. - Exceptional written and verbal communication skills with executive presence. Benefits - We are a rapidly growing company that is just as scrappy and entrepreneurial today as when we were founded in 1998. - We are relentlessly curious and enthusiastically solve our clients’ complex business problems through technology, data, and design. - We foster a culture that enables every person in the organization to do the best work of their career. - We offer regular training and professional development to move careers forward. - Client and employee satisfaction are our two most important business metrics. - We celebrate and champion diversity, equity, and inclusion. - We offer generous paid company holidays, vacation, and paid sick time to every employee starting on day one. - We offer top-of-the-line Health Insurance, plus monthly perks customized to meet individual employees’ needs. - We support a healthy work/life balance. - We are fully remote enabled and embrace the evolving definition of the workplace. Additional Information - This is a fully remote role. Candidates must be able to work standard business hours (9:00am–5:00pm) in ET, CT, MT, or PT time zones. - Homestead Studio is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. - Homestead is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Note on Application Responses: We strongly encourage applicants to answer questions in their own words. While tools like ChatGPT can be helpful for organizing or polishing your thoughts, it is very easy to recognize when responses are copied and pasted without personalization. Candidates who use AI in that way are typically less successful in our process. Please treat your responses as an opportunity to show us how you think and communicate.

Strategic Account Manager, Enterprise - 12 months FTC Location Sydney Employment Type Contract Location Type Hybrid Department GTM - Sales Strategic Account Manager, Enterprise (APAC) Our Strategic Accounts team creates world-class relationships with collections and portfolios of hospitality brands in the Groups and Chains segment, and provides recommendations for technology solutions to the Groups, including some of the largest operators in the world. Core focus of this role is to establish and grow SiteMinder’s enterprise business throughout APAC markets, by creating new partnerships and unlocking growth within existing accounts, with keen attention on Australia and New Zealand. In an individual contributor role, you will be joining an established high performance team, to assume responsibility for creation of new revenue opportunities through both acquisition of new multi-property groups and via fostering excellent relationships within an existing portfolio of accounts. You will be an experienced commercial operator, with a background in SaaS business development, partnership management, strategic account management, or a similar senior commercial profile with strong business acumen. This role is offered as a 12-month fixed-term contract. What you'll do... - Active listening: deep understanding of customer goals, strategy and long term objectives, to formulate plans to unlock new revenue opportunities and mitigate attrition risks. Initiating conversations and solutions that deliver against customer buying needs - Consultative selling: you will hold a creative and ambitious talent for driving new business and strategic account management, coordinate large group discussions and bring in the relevant buying authorities to influence and drive the business to sale-won - Hyper Collaboration: you will have experience in working with multiple teams and stakeholders to create a winning strategy for unlocking growth in APAC to lead SiteMinder to be the preferred partner for multi-property groups in the region. - Stakeholder management: influencing and liaising with variety of internal stakeholders, across multiple departments (Product solutioning, Onboarding, Support, Sales, Marketing, Finance, Support, Customer Success) - Proactive engagement: implementing plans to increase product adoption, service satisfaction, product updates and customer feedback - Protection of revenue: by ensuring customers are committed to term agreements and managing the contract renewal process - Travel requirements: regular travel within the region to attend trade shows, conferences and Quarterly Business Reviews with high value accounts What you have... - Hotel or travel industry experience: in-depth understanding of the hospitality/hotel industry and travel technology, and the infrastructure of large hotel groups - Experience in SaaS sales or product/technology partnership management. Ideally 3+ years experience in consultative selling to C level personas within a technology or hospitality-travel technology business - Strong communication skills to build rapport and trusted, long-term relationships with customers and ability to bring together multiple stakeholders internally and externally to match buying authority and knowledge sets - Excellent negotiation skills to overcome objections and navigate complex buying structures to influence multiple buying identities - Consultative approach to solution sell and present as a subject matter expert in the hospitality technology field - Creative problem-solving skills and ability to manage expectations - Highly resilient self starter, operating well independently, with positive attitude to winning deals - Language requirements: Fluent in English, Professional working proficiency in any of these languages: Bahasa, Mandarin, Korean or Japanese, is a plus. Our Perks & Benefits… - Hybrid working model (in-office at our Sydney HQ & from home) - Mental health and well-being initiatives - Generous parental (including secondary) leave policy - Paid birthday, study and volunteering leave every year - Sponsored social clubs, team events, and celebrations - Employee Resource Groups (ERG) to help you connect and get involved