Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Sales - Open Finance Brazil Role Overview The Manager, Product Sales - Open Finance Brazil plays a critical role in supporting the commercial execution and scaling of Mastercard's Open Finance business in Brazil. This position works in close partnership with the VP Product Sales, who leads the overall Open Finance strategy in the country, providing hands-on support to expand pipeline, accelerate deal progression, and run the end-to-end sales operating model. The role combines commercial enablement, pipeline development, and internal sales orchestration, supporting the full sales cycle - from opportunity shaping and partner-led deals to internal reporting, executive communications, QBRs, and Steering Committees. Key Responsibilities Support Product Sales lead in driving the Open Finance commercial agenda in Brazil, with focus on pipeline growth, deal progression, and revenue delivery. Actively support pipeline development by partnering with Account Managers and Business Development teams to identify, qualify, and advance Open Finance opportunities. Serve as a commercial orchestrator for partner-led Open Finance solutions, enabling Mastercard's sales teams to position, sell, and scale offerings within a strategic partnership model. Provide end-to-end sales cycle support, including opportunity shaping, commercial structuring, pricing discussions, contracting coordination, and internal approvals. Coordinate closely with Product, Legal, Compliance, Finance, Marketing, and Implementation teams to ensure deal readiness and execution discipline. Develop and maintain pipeline, revenue, and forecast tracking, ensuring accurate reporting and visibility for leadership. Prepare and consolidate executive-level materials, including pipeline reviews, revenue updates, QBRs, Steering Committee decks, and leadership presentations. Build clear commercial narratives, value propositions, and business cases, connecting Open Finance capabilities to measurable client outcomes. Support the ongoing management and expansion of the strategic Open Finance partnership, identifying new use cases, clients, and growth opportunities. Monitor market developments, regulatory evolution, and competitive dynamics, feeding insights into sales priorities and messaging. Represent Mastercard in selected client meetings, working sessions, and internal governance forums as needed. Qualifications Bachelor's degree with solid experience in Product Sales, Commercial Enablement, Business Development, or Sales Operations roles within payments, financial services, fintech, or data-driven platforms. Demonstrated ability to support pipeline development, deal execution, and revenue tracking in complex sales environments. Strong commercial acumen, with the ability to translate complex solutions into clear, executive-level value propositions. Experience working across matrixed, cross-functional environments, coordinating stakeholders without direct authority. Strong organizational and analytical skills, with attention to sales process rigor, reporting accuracy, and follow-through. Excellent communication and stakeholder management skills, including interaction with senior internal and client stakeholders. Comfortable operating in ambiguous, evolving environments, with a pragmatic and execution-oriented mindset. Fluency in English required; Portuguese native or fluent. Preferred Qualifications Experience with Open Finance / Open Banking initiatives, particularly within the Brazilian market. Prior exposure to strategic partnership or ecosystem-based sales models. Background in fintech, consulting, or strategic commercial roles within financial services. Experience supporting executive governance forums, such as QBRs, Steering Committees, or leadership reviews. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Role Description Sprout Social is seeking an experienced and visionary Principal Product Manager to drive the strategy, execution, and launch of key artificial intelligence features, expanding the capabilities of Sprout’s agentic AI, Trellis. The Principal PM will work with a high degree of autonomy, serving as the deep domain expert for their focus area, driving experimentation, and fostering a culture of rapid iteration. This role is critical to Sprout’s transformation into a proactive social intelligence platform. What you’ll do - Define and evangelize a high-impact roadmap for Trellis Chat and Trellis Studio that translates customer needs into intuitive agentic workflows ensuring Trellis solves key customer pain points and drives ROI. - Lead high-stakes, platform-wide initiatives by identifying integration points across the Sprout portfolio, enabling customers to achieve sophisticated outcomes with minimal effort through seamless agentic assistance. - Partner deeply with cross-functional teams to develop our Trellis skills ecosystem. - Serve as the primary subject matter expert for Trellis within the product org, maintaining a constant feedback loop with customers. - Act as the connective tissue between GTM, Design, and Engineering to ensure that features are not only technically sound but also commercially viable and intuitively designed. - Elevate the product organization’s collective AI literacy by mentoring peer PMs, sharing best practices, and helping shape the internal standards for building and shipping intelligent products. - Stay at the forefront of AI trends and the competitor landscape. - Drive the execution of "best-in-class" product delivery, balancing the urgency of immediate customer needs with the long-term scalability and innovation of our AI core. Qualifications - 10+ years of PM experience in platform or AI roles in a B2B product-driven SaaS environment. - Experience building agentic solutions within a B2B SaaS environment. - Proven success leading initiatives in a multi-product portfolio company. - Experience collaborating closely with product, design, engineering, and GTM leaders to deliver cohesive solutions. How you’ll grow - Within 1 month, you’ll plant your roots, including: - Completing Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. - Learning the current state of AI at Sprout, along with future product and technical roadmaps. - Diving into our products to learn about what makes our software unique and why customers love our products. - Beginning to understand the capabilities and limitations of our AI and data platforms. - Establishing relationships with other product, engineering, design and revenue leaders and identifying areas of opportunity. - Get hands-on with Sprout’s products, experiencing them from the customer’s perspective. - Within 3 months, you’ll start hitting your stride by: - Partnering with senior AI leadership to define key success metrics for your role and teams and how you will measure against them. - Participate in architectural discussions and decisions, asking the right questions to guide your team to successful outcomes. - Participating in planning and roadmap processes and helping to shape the product roadmap for long-term success. - Within 6 months, you’ll be making a clear impact through: - Owning the Trellis chat & Studio roadmap and delivering measurable results on key strategic initiatives. - Identify key opportunities to improve cross-team collaboration and alignment. - Evangelizing our AI product vision with internal and external stakeholders. - Stepping up as a leader to share best practices across the Product organization and help others grow from your experiences. - Becoming an expert in our approach to AI and to confidently speak to ever-changing trends, new product features and platform enhancements to internal and external stakeholders. - Within 12 months, you’ll make this role your own by: - Consistently meeting and exceeding established performance targets. - Obtaining (solicited and unsolicited) and acting upon peer, customer, and leadership feedback. - Continue to evolve Sprout’s product culture, shaping the next generation of product leaders. - Being recognized as a subject matter expert and leader of Trellis at Sprout. - Surprise us! Use your unique ideas and abilities to change AI and our analytical capabilities in Sprout in beneficial ways that we haven’t even considered yet! Benefits - Comprehensive Health & Wellness: - Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents. - Premium Mental Health Support: - Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources. - Retirement Savings: - 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match). - Financial Security: - 100% employer-paid Life and Disability insurance for your peace of mind. - Flexible Paid Time Off: - A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year. - Paid Parental Leave: - Up to 16 weeks of paid leave for new parents to support you in expanding your family. - Annual Lifestyle Stipend: - A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being. - Work From Home Support: - A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet. - Giving Back: - 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations. - Additional Financial Perks: - Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line.

Role Description This is a remote role that may only be hired in: CA. This position is responsible for working with cross-functional teams as well as other key business stakeholders (i.e. IT and Sales) to leverage technology to drive business performance and best in class client experiences. Develop and sustain industry leading technology innovation to create client centric experiences with the ability to translate digital solutions and trends into actionable technical innovation. Responsibilities - Design & Development - Lead workstreams of small-mid size projects, with the occasional large size projects. - Design, document, and communicate detailed technology approach for complex data driven integrations. - Provide solutions to complex problems across technology platforms, system integrations, and customer data and analytics. - Translates business requirements into technical solutions that deliver measurable results. - Lead the approach to enforce and optimize our digital data ingestion and validation process, as well as transformation and usage of the data for reporting and customer journey tracking. - Draft specifications and timelines as required to process files. - Develop and document new process changes for integrations and data based on new business requirements. - Define solutions approach and implementation. - Measurement and Optimization - Oversee data quality and tracking feeds from source to source. - Provide insights and recommendations for system and process enhancements. - Manage access and permissions to systems. - Develop new systems training documentation to ensure smooth adoption of systems. - Relationship & Practice Development - Develops influential relationships with vendors, business leaders, and other key stakeholders in support of program/product success. - Work with operations and vendor management for proposals and onboard new technology platforms. Qualifications - Bachelor's Degree and 4 years of experience in Technical project management or technical program management, computer science, MIS or equivalent OR High School Diploma or GED and 8 years of experience in Technical project management or technical program management, computer science, MIS or equivalent. - Preferred Area of Experience: Financial services, software and systems architecture, marketo, Microsoft dynamics, B2B marketing. - Preferred Skills: - Strong Agile Marketing Acumen and Ways of Working (Scrum, Kanban, Scrumban). - Deep knowledge in technology design, data and systems integration. - Experience with CMS, CMP, CRM, Marketo, Wedia, Wrike, Jira, Google Analytics. Requirements - Current contractor/contingent worker for FCB. - If hired in California the base pay for this position is generally between $150,000 and $191,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. - For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. Benefits - Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. - More information can be found at https://jobs.firstcitizens.com/benefits .

• Create, refine, and maintain Jira tickets, user stories, and acceptance criteria. • Translate business requirements into clear and actionable technical specifications. • Manage requirement changes and ensure proper documentation and communication. • Support backlog grooming, sprint planning, and prioritization activities. • Ensure that product requirements are fully understood by the development team. • Act as the primary coordination point between founders, developers, designers, and external partners. • Track progress, identify blockers, and proactively follow up on open tasks. • Ensure transparency regarding project status, risks, dependencies, and delivery timelines. • Facilitate alignment between business goals and technical implementation. • Prepare and participate in sprint reviews, demos, and planning sessions. • Coordinate testing activities across releases and feature deployments. • Support feature validation and acceptance testing. • Ensure implemented features meet business requirements and quality standards. • Track bugs and issues until resolution and verify fixes before release. • Work closely with frontend, backend, and mobile development teams. • Assist in clarifying technical requirements and resolving ambiguities. • Support release planning and deployment readiness. • Ensure smooth communication between business and technical stakeholders.