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Mastercard

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Founded in 1966, Mastercard is a worldwide transaction, payment-processing, and consulting company best known for its line of personal and business credit cards. As an employer, Ma

488 open rolesTeam 38800Since 1966Latest: Jul 13, 2026, 12:15 AM UTC
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Director, Software Engineering

Mastercard

Founded in 1966, Mastercard is a worldwide transaction, payment-processing, and consulting company best known for its line of personal and business credit cards. As an employer, Ma

Engineering Manager17 minutes ago
Full TimeRemoteLeadTeam 38,800Since 1966

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Software Engineering About Mastercard Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Role Summary Lead Quality Engineering as a strategic function across all CNPF products and platforms. Build and lead a global team of quality engineers obsessively focused on customer experience and product reliability - operating across the full stack (frontend, backend, APIs, data pipelines, AI/ML, infrastructure). Define QE strategy and ensure its execution at pace. The role is responsible for designing, developing, testing, maintaining, and enhancing Mastercard's software solutions to ensure quality, security, scalability, and performance to deliver measurable business value. Key Responsibilities - Develop and execute short-term and medium-term strategic plans for Quality Engineering - Lead the design and delivery of complex testing solutions across full-stack applications, data systems, and infrastructure - Drive test automation strategy - define what to automate, at what layer, with what tooling - Embed quality earlier in the lifecycle (shift-left) and extend into production (shift-right) - Define QE strategy for data products - pipeline validation, data contracts, schema drift detection, ML model quality - Establish evaluation and quality frameworks for AI and agentic products - guardrail testing, hallucination detection, prompt regression testing - Own release quality gates and define ship-or-hold criteria - Drive root cause analysis on production incidents and escaped defects - Manage budget, resource planning, and vendor relationships for QE - Hire, develop, and retain world-class QE talent; build compelling career paths - Evaluate, select, and manage QE tooling; drive build-vs-buy decisions - Stay current with industry QE practices and represent Mastercard externally Qualifications Required: - 12+ years of software engineering experience, with 7+ years focused on Quality Engineering at increasing levels of scope and leadership - 5+ years managing engineering teams, including managing people leaders (managers of managers) - Demonstrated expertise across full-stack application quality (API, UI, microservices) and data/ML system quality (pipelines, models, data platforms) - Track record of defining and executing QE strategy at scale - not just running a test team, but transforming how an organization approaches quality - Experience in financial services, payments, or other highly regulated technology environments - Strong communication skills including the ability to assert quality positions to senior leadership, present to executives, and influence without authority - Experience with budget and resource management, including forecasting, vendor management, and build-vs-buy decisions - Bachelor's degree in Computer Science, Software Engineering, or equivalent practical experience Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Ireland
Mastercard logo

Lead Software Engineer

Mastercard

Founded in 1966, Mastercard is a worldwide transaction, payment-processing, and consulting company best known for its line of personal and business credit cards. As an employer, Ma

Full TimeRemoteLeadTeam 38,800Since 1966

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer Overview The Program Modernization team at MasterCard drives transformation and champions modernization across technology, risk, and service operations. We establish the foundation for scalable programs, resilient systems and control governance that empowers transformation. The mission of the Technology Modernization team is to enable all the Mastercard programs across the organization to thrive in an evolving regulatory environment by fostering a culture of strong technology controls and effective execution. The team designs and delivers innovative, data-driven solutions that fulfill assurance obligations and regulatory requirements by proactively identifying risks, build real-time tools that leverage technology to continuously test and monitor the control environment. These capabilities enables audit-ready compliance portal for inventorying, managing, testing, and evidencing technology controls. Mastercard is committed to driving innovation through advanced technologies and data-driven insights. We are seeking a Lead Engineer to design and deliver scalable, enterprise-grade AI solutions that enhance our digital capabilities and customer experiences. This role will focus on building intelligent, production-ready systems leveraging large language models (LLMs), knowledge bases with vector search, and modern cloud/data platforms, while ensuring alignment with Mastercard's standards for security, performance, and reliability. Role & Responsibilities Design, develop, and deliver AI-powered solutions leveraging modern architectures, including LLM-based systems and retrieval-augmented generation (RAG) Build and maintain enterprise knowledge bases with vector search capabilities, enabling semantic search and intelligent information retrieval Develop LLM-driven applications using frameworks such as LangChain, including prompt engineering, chaining, and orchestration patterns Implement and integrate solutions leveraging Model Context Protocols (MCP) or equivalent model interaction frameworks Architect scalable and secure solutions across cloud and data ecosystems, including AWS, Cloudera, and Databricks Collaborate cross-functionally with product, engineering, and data teams to translate business needs into AI-enabled solutions Develop and maintain robust APIs and microservices to support AI applications and front-end integrations Ensure solutions adhere to Mastercard's standards for data governance, security, compliance, and operational excellence Monitor and optimize model performance, reliability, and scalability in production environments Contribute to technical design discussions, mentor junior engineers, and promote engineering best practices All About You Proven experience (10 to 15 years) in software engineering, with strong focus on AI/ML and distributed systems Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Data Science, or a related discipline Strong proficiency in Python, with experience building scalable backend systems Experience with Angular or similar frontend frameworks for building user-facing AI applications Hands-on experience with LLM frameworks (e.g., LangChain) and building RAG-based systems Expertise in designing knowledge bases with vector search and working with embedding models Strong experience with cloud platforms, particularly AWS, and familiarity with Cloudera and Databricks ecosystems Solid understanding of system design, APIs, and microservices architecture Preferred Skills Experience with Model Context Protocol (MCP) or similar AI orchestration frameworks Experience with vector databases such as PGVector, GraphDB Familiarity with MLOps practices, including CI/CD pipelines, monitoring, and lifecycle management Knowledge of containerization and orchestration (Docker, Kubernetes) Experience working in highly regulated, large-scale enterprise environments Key Competencies Strong problem-solving and analytical thinking Ability to operate effectively in a collaborative, fast-paced environment Excellent communication and stakeholder engagement skills Demonstrated ownership and accountability for end-to-end delivery Commitment to continuous learning and staying current with emerging AI technologies Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks must comply with Mastercard's security policies and standards. Employees are responsible for maintaining the confidentiality, integrity, and availability of information. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Ireland
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Lead, Information Security Engineer

Mastercard

Founded in 1966, Mastercard is a worldwide transaction, payment-processing, and consulting company best known for its line of personal and business credit cards. As an employer, Ma

Full TimeRemoteSeniorTeam 38,800Since 1966

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead, Information Security Engineer Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Mission First, People Always As Corporate Security, we are responsible for keeping Mastercard safe and secure from cyber and physical threats, and it is our people on the frontlines who make this happen every day. By taking care of our people, their wellbeing, and career development, we provide them the necessary tools and environment to ensure the success of our mission. Overview Mastercard is seeking candidates to join the Enterprise Security Architecture and Innovation team! Mastercard is developing the next generation of applications and services to enable consumers and businesses to securely, efficiently, and intelligently conduct payment transactions, and is leveraging state-of-the-art cryptographic practices to protect its assets. Whether through traditional retail, mobile, or e-commerce, Mastercard innovation is leading the digital convergence of traditional and emerging payments technologies across a wide variety of new devices and services. • Can you demonstrate expertise in information security?• Can you advise teams on how to implement security practices related to cryptography, blockchain, and stablecoin?• Can you navigate through the many security frameworks (PCI, FIPS, ISO) and regulatory requirements with respect to cryptographic standards? Role• Contribute to the execution the security roadmap for Mastercard - enhancing security posture and enforcing governance and compliance to the security standards • Provide technical design and architecture advice to internal teams on how to securely develop and build applications and supporting systems• Partner with application teams to determine path to compliance - articulate short, medium and long term plans when necessary • Define secure mechanisms for critical business functions, for both on-premises and in cloud environments• Define security requirements and guidelines to ensure repeatable processes are followed globally• Provide security advice in cryptography, including several of the following: encryption, hashing, key management, digital certificates, TLS• Research emergent technologies and security practices to support development of security strategy, standards, and architecture All About You• Experience providing secure design advice for web-based environments and secure communication, including mobile applications, web applications and web services• Demonstrate a broad awareness of security engineering concepts and practices across all phases of the software development lifecycle• Strong understanding of information security, risk and data privacy within the domain of digital commerce including relevant practical experience• Knowledge of cryptography, including several of the following: encryption, hashing, key management, digital certificates, TLS, PKCS#11, HSMs• Demonstrate technical competency in security engineering based on hands-on experience or relevant qualifications• Ability to perform analysis, review, and design of custom systems, not just product implementation or operations• Strong verbal and written communication skills• Demonstrate the ability to articulate and communicate effectively to diverse audiences and properly translate security and risk management terminology into business terms and recommends alternative solutions to these stakeholders Required Skills• Application security • Cryptography• Security engineering• Architecture and design Additional Nice to Have• Application development (hands-on experience)• Blockchain• Stablecoin• Cloud security• Experience with PKI systems and vendors Relevant Previous Experience• Security Engineering• Security Consultant• Application developer/architect with security experience/focus Mastercard Corporate Security Roles have been aligned with the NICE framework (National Initiative for Cybersecurity Education). For this role the NICE Work Roles most closely aligned are: • Cybersecurity Architecture• Secure Systems Development• Security Control Assessment• Systems Security Management• Technology Research and Development Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Ireland
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Manager, Software Engineering

Mastercard

Founded in 1966, Mastercard is a worldwide transaction, payment-processing, and consulting company best known for its line of personal and business credit cards. As an employer, Ma

Full TimeRemoteSeniorTeam 38,800Since 1966

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Software Engineering Overview The Mastercard Fraud Platform team in Dublin have an exciting opportunity to hire a Software Development Manager to help grow an existing team that will be working on designing and developing new capabilities on the Mastercard Fraud Management Platform. The Fraud Platform provides sophisticated business solutions to authenticate users and combat fraud. • Would you like to work on a team that is building industry leading solutions for fighting fraud?• Do you want to learn cutting edge technologies and help solve complex business problems?• Do you have creative problem-solving techniques?• Are you motivated to be a part of an organisation that is driving a world beyond cash? Role We are seeking an experienced and energetic Software Development Manager to provide leadership and direction to deliver mission critical Fraud Platform solutions within the Cyber and Intelligence Solutions group in Mastercard. We are committed to bringing passion and a customer focus to everything we do. The ideal candidate will be technically proficient with strong experience leading software development teams. They will have full software lifecycle experience and a strong track record of delivery - from initial concept and design, to implementation and ultimately production. As a member of the Software Development leadership team, you will be passionate about building world class engineering teams that enjoy what they do. A strong focus on quality is a must, as is seeking out and driving continuous improvements. As a software development manager, you will be responsible for solution delivery. You will be confident in advising the wider project team on matters of design, enhancements, optimisation and implementation, while being commercially aware and able to make sound judgement calls. Responsibilities• Provide technical leadership and direction to software development teams in the development of Fraud Platform enhancements. • Successfully lead definition, development and delivery of major initiatives in an Agile software development environment. • Partner with Business and Product Owners to prioritize enhancements and drive strategic decisions. • Work as a Scrum Master on one team, while managing resources within that and other local teams• Work with development teams to provide estimates for business solutions, refine the scope/requirements of the project and manage the scope during the lifecycle of the project.• Identify process gaps and suggest and implement improvements. • Drive culture of continuous improvement on the team. • Develop business cases in alignment with the Mastercard objectives. • Ensure development effort is adequately staffed.• Ensure that staff are adequately trained and career development plans are in place. • Ensure staff have appropriate skills and behaviours.• Provide ongoing feedback and coaching to enable a high-performing team.• Ensure that support is provided for the team's area of technical ownership in Production. Skills• 5+ years of software development experience including some management experience (including coaching for high performance and formal performance reviews). • Passion for working in an Agile software development environment. • Must be driven, highly motivated, a strong team player with the ability to motivate others.• Show a high degree of initiative and demonstrate a willingness to take on challenging opportunities. • Strong understanding of software best practices. • Ability to work well with people and be both highly motivated and motivating.• Strong mentoring and coaching skills. • Ability to represent the technical organization and evangelize the work to senior leadership.• Be a champion of engineering and operational excellence: ensure organizational metrics for measurement of engineering and performance excellence are met. • Ability to handle multiple competing priorities in a fast-paced environment.• Experience in development of distributed/scalable systems and high-volume transaction applications• Excellent oral and written communication skills. Knowledge of the payments industry an advantage. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Ireland
Mastercard logo

Director of Software Engineering

Mastercard

Founded in 1966, Mastercard is a worldwide transaction, payment-processing, and consulting company best known for its line of personal and business credit cards. As an employer, Ma

Full TimeRemoteSeniorTeam 38,800Since 1966

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director of Software Engineering Mastercard is seeking a Director of Software Engineering to lead a team responsible for building and operating the software platforms and APIs that enable secure, scalable access to foundation model capabilities. This role plays a critical part in translating AI innovation into production-grade, enterprise-ready services that can be consumed safely across the business. You will lead a team of engineers focused on API development, platform services, and system reliability, ensuring that AI capabilities are exposed through robust, high-quality software systems that meet Mastercard's standards for security, performance, and governance. Role In this role, you will own the engineering delivery and technical direction of the software engineering team supporting the AI program. Key responsibilities include: Lead a team of software engineers responsible for building API platforms and backend services that expose foundation model capabilities (e.g. inference, embeddings, orchestration) Define and drive best practices for API design, service architecture, and distributed systems development Ensure platforms are secure by design, implementing authentication, authorization, data protection, and auditability controls Oversee the development of scalable, reliable, and high-performance services, including traffic management, fault tolerance, and latency optimisation Partner with AI engineering teams to ensure seamless integration of models into production systems, abstracting complexity for downstream consumers Manage DevOps and platform teams to ensure strong CI/CD pipelines, deployment patterns, and operational readiness Drive adoption of observability practices, including monitoring, logging, alerting, and performance tracking Establish and enforce engineering standards for code quality, testing, documentation, and maintainability Manage delivery across multiple workstreams, ensuring alignment to program priorities, timelines, and quality expectations Build and develop a high-performing engineering team, including hiring, coaching, and performance management Act as a key stakeholder partner, translating business and product requirements into clear technical roadmaps and execution plans All About You Proven experience leading teams delivering production software systems at scale, ideally in platform or API-driven environments Strong background in backend and distributed systems engineering, including API design (REST/gRPC) and service-based architectures Experience building and operating cloud-native platforms (AWS, Azure, or GCP), including containerisation and orchestration technologies Solid understanding of security best practices, including authN/authZ, encryption, secrets management, and secure API design Experience supporting AI/ML or data-driven systems, with familiarity in model integration patterns and production AI usage (preferred) Strong knowledge of DevOps practices, including CI/CD, infrastructure as code, and automated deployment pipelines Experience implementing observability and reliability practices (monitoring, alerting, incident response, SLOs) Demonstrated ability to lead and scale engineering teams, with a track record of developing senior technical talent Strong stakeholder management skills, with the ability to clearly communicate technical concepts and trade-offs Comfortable operating in fast-moving, evolving environments with ambiguity and shifting priorities Bachelor's degree or equivalent practical experience in computer science, engineering, or a related field Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Ireland
Mastercard logo

Lead Power Platform Engineer

Mastercard

Founded in 1966, Mastercard is a worldwide transaction, payment-processing, and consulting company best known for its line of personal and business credit cards. As an employer, Ma

Full TimeRemoteSeniorTeam 38,800Since 1966

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Power Platform Engineer Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential Role Overview In this role, you will serve as a key technical partner in delivering enterprise-grade, low-code solutions using Microsoft Power Platform. You will work closely with delivery, platform, and security teams to translate business needs into scalable and compliant technical solutions, while ensuring alignment with governance and architecture standards. Key Responsibilities• Partner with Build Factory and Service Delivery teams to understand business needs, system integrations, and end-to-end workflows, translating requirements into technical execution.• Collaborate with platform, security, and compliance teams to enable responsible and secure low-code adoption across the organization.• Ensure all solutions align with enterprise security, compliance, and governance standards.• Design, build, and optimize Power BI datasets, semantic models, reports, and dashboards for enterprise-wide consumption.• Proactively identify improvement opportunities and propose effective technical solutions.• Lead technical discussions and contribute to architectural decision-making. About You• Strong background in application development, data analytics, and platform engineering.• Proven ability to lead discussions and translate complex requirements into actionable technical solutions.• Strong problem-solving mindset with a continuous improvement approach.• Comfortable working independently or collaboratively within cross-functional teams.• Excellent communication and stakeholder engagement skills. Core Technical Skills Microsoft Power Platform• Power Apps: Canvas apps (responsive design, Power Fx), Model-driven apps• Power Automate: Cloud and desktop flows, approval workflows, error handling and monitoring• Power Pages (Portals)• Dataverse: Tables, relationships, business rules, security roles, and field-level security Data & Integration• SQL Server / Azure SQL• SharePoint Online• REST APIs & JSON• Custom connectors• Microsoft Graph• Excel / CSV data integration Governance, Security & ALM• Environment strategy (Dev / Test / Prod)• Data Loss Prevention (DLP) policies• Solution packaging and deployment• Source control (Git)• Managed vs. unmanaged solutions• Role-based access control (RBAC) Plus Skills (Nice to Have) Azure & Extensibility• Azure Functions• Logic Apps• Service Bus / Event Grid• Azure AD authentication and application registrations Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Mexico
Mastercard logo

Director of AI Engineering

Mastercard

Founded in 1966, Mastercard is a worldwide transaction, payment-processing, and consulting company best known for its line of personal and business credit cards. As an employer, Ma

AI Engineer1 day ago
Full TimeRemoteSeniorTeam 38,800Since 1966

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director of AI Engineering Overview Mastercard is seeking a Director of AI Engineering to lead a specialised team of AI engineers focused on foundation model development and the delivery of high-value AI use cases. This role is responsible for driving the practical application of transformer-based and generative AI capabilities-ensuring models are effectively developed, adapted, and deployed to solve real business problems. You will lead a team working at the intersection of model development and use case execution, translating foundational AI capabilities into scalable, production-ready solutions. The role requires strong technical judgement, delivery leadership, and the ability to balance innovation with enterprise requirements for reliability, security, and governance. Role In this role, you will lead a team responsible for developing and applying foundation model capabilities to priority use cases. Key responsibilities include: Lead a team of AI engineers focused on foundation model development, fine-tuning, and optimisation, particularly transformer-based and generative AI systems Drive the end-to-end delivery of AI use cases, from problem definition through model integration and production deployment Partner with product and business stakeholders to identify and prioritise high-impact AI use cases, translating them into clear technical execution plans Ensure effective use of foundation models across use cases, including prompting strategies, embeddings, fine-tuning, evaluation, and performance optimisation Collaborate with data engineering and platform teams to ensure data readiness, model integration, and scalable deployment patterns Establish best practices for model evaluation, experimentation, and continuous improvement, ensuring solutions are robust and measurable Embed responsible AI practices, including model validation, bias considerations, and appropriate guardrails Provide technical guidance and coaching to engineers, ensuring high standards in both AI development and software engineering practices Track delivery progress, manage risks, and ensure timely, high-quality execution of use cases aligned to program priorities All About You Proven experience leading teams delivering AI/ML solutions in production, particularly in use-case driven environments Strong hands-on understanding of transformer architectures and generative AI, including fine-tuning, prompting, embeddings, and evaluation Experience bridging model development and real-world application, translating AI capabilities into business impact Solid engineering background, with familiarity in Python, ML frameworks (e.g. PyTorch/TensorFlow), and production deployment patterns Experience working with data engineering and MLOps practices to support training, evaluation, and inference at scale Strong stakeholder management skills, with the ability to align technical delivery to business priorities and measurable outcomes Demonstrated ability to lead and develop high-performing teams, providing technical direction, coaching, and delivery oversight Comfortable operating in a fast-moving, evolving AI landscape with ambiguity and shifting priorities Excellent communication skills, able to articulate complex AI concepts to both technical and non-technical audiences Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Ireland
Mastercard logo

Lead Guild Security Engineer

Mastercard

Founded in 1966, Mastercard is a worldwide transaction, payment-processing, and consulting company best known for its line of personal and business credit cards. As an employer, Ma

Full TimeRemoteSeniorTeam 38,800Since 1966

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Guild Security Engineer Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Mission First, People Always As Corporate Security, we are responsible for keeping Mastercard safe and secure from cyber and physical threats, and it is our people on the frontlines who make this happen every day. By taking care of our people, their wellbeing, and career development, we provide them the necessary tools and environment to ensure the success of our mission. Overview The Business Security Enablement (BSE) team is looking for a Lead Security Engineer to join our team. The Business Security Enablement guild is a worldwide team of information security experts focused on helping Mastercard achieve its goals by ensuring security is at the heart of everything we do. The ideal candidate needs a high level of expertise in information security and secure engineering disciplines to advise product and operational teams on how to securely design applications and services following industry best practices. You will apply deep knowledge of security principles, theories, and concepts throughout the business and development lifecycles. As an L6 Security Engineer, you are expected to take a lead security role in large, complex, global, cross-functional initiatives. Role• Advocate on behalf of the BSEG Guild, providing directions to program security engineers and market facing programs on the current security review processes and procedures ensuring established security policies and standards are observed on projects.• Document enhancements to security standards and procedures. • Prepare and present business/technical presentations.• Apply knowledge of security principles, theories and concepts to business requests.• Take a Lead Security Position in larger, more complex initiatives (e.g., global initiatives, cross functional/cross geographies).• Provide and recommend optimal solutions to meet security and regulatory requirements in the design of new/enhanced systems. All About You• 7-10 years of experience in information security disciplines.• CISSP or Industry recognized security certification desired.• Advanced knowledge of security protocols and standards, experience with security frameworks, architecture and secure designs, especially for the implementation of web-based applications to secure on-line transactions.• Knowledge or technical security experience in Cryptography.• Working knowledge of symmetric and asymmetric encryption, Digital Certificates, SSL, VPN, IPSec, development of DMZ's and other security tools and processes such as privileged identity management, file integrity, audit, logging and IDS/IPS.• Experience with automation and process improvement.• Technical experience with Programming Languages.• Intermediate to advanced hands-on scripting experience. • Moderate to extensive hands-on administrative and security experience with Linux systems. NICE Framework References This Mastercard role shares knowledge, skills, and abilities with related NICE work roles.• SP-DEV-002, OPM622, Secure Software Assessor• SP-ARC-002, OPM652, Security Architect Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:• Abide by Mastercard's security policies and practices.• Ensure the confidentiality and integrity of the information being accessed.• Report any suspected information security violation or breach.• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Ireland
Mastercard logo

Analyst, Business Process Improvement

Mastercard

Founded in 1966, Mastercard is a worldwide transaction, payment-processing, and consulting company best known for its line of personal and business credit cards. As an employer, Ma

Full TimeRemoteMid LevelTeam 38,800Since 1966

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Analyst, Business Process Improvement The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network. Within the Data & Services organization, the Delivery organization is responsible for delivering our various products and solutions to clients. Data & Services Delivery is charged with combining professional problem-solving skills with deep segment and functional expertise to address the challenges and opportunities of its clients, enhance Mastercard's strategic and tactical performance and establish Mastercard's global thought-leadership preeminence. The role of the Staffing Manager is to work very closely with the Delivery Regional, Cluster and Squad leaders as well as the HR team to ensure the Delivery organization is effectively executing against our strategy as well as drive engagement within our teams. With a strong understanding of our business, the individual in this role is uniquely set up to ensure that people remain at the center of all that we do. Role• Aggregate all staffing needs at regional level understanding specific engagement requirements and coordinating prioritization between Product lines• In close cooperation with the Delivery leadership, assign resources to client engagements based on predefined criteria targeting optimization of resource utilization across clusters and markets• Manage settings in the internal systems through all phases of the engagement lifecycle• Aggregate regional utilization indicators ensuring accuracy about de facto available capacity (accounting for leaves of absence, relocations, part-time resources etc.) • Work with squad leads and people managers on consolidation of the performance evaluation results and identified development needs translating them into actual opportunities for the Delivery team members All about you Essential skills and experience:• Partner at heart - Needs to work in very close partnership with Delivery team members• Business acumen - Good understanding of the CD business drivers to optimize resource utilization numbers• Strong interest in Consultant well-being and development - Focused on making the Delivery team member experience the best in class• Agile - Used to work in agile environment with short sprints, changing brief and ad-hoc teams• Project Manager - Able to manage multiple priorities simultaneously Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Mexico
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Senior Analyst, Quality Assurance

Mastercard

Founded in 1966, Mastercard is a worldwide transaction, payment-processing, and consulting company best known for its line of personal and business credit cards. As an employer, Ma

Analyst2 days ago
Full TimeRemoteSeniorTeam 38,800Since 1966

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Analyst, Quality Assurance About Mastercard Mastercard is a global technology company in the payments industry, operating in over 200 countries and territories. We connect and power an inclusive digital economy by making transactions secure, simple, smart, and accessible for everyone.About Mastercard Transaction Services (MTS) Mastercard Transaction Services (MTS) is a global center of excellence responsible for delivering Mastercard's regulated payment services. MTS operates licensed payment institutions and supports a range of regulated activities, including cross border payments, account to account (A2A) transactions, fiat and digital currency settlement (including stablecoins), Open Banking, acquiring, and master merchant services.Role Overview The Senior Analyst, Quality Assurance provides independent assurance over compliance operations supporting regulated payment services, including fiat and digital currency payment flows and payment schemes. This role applies a risk based, audit style approach to assessing control effectiveness across compliance processes and partners closely with Operations, Compliance, and Risk teams to identify issues, drive remediation, and enhance control design.Key Responsibilities• Execute independent quality assurance reviews across compliance operations, including KYC, CDD/EDD, transaction monitoring, sanctions screening, and suspicious activity reporting• Assess compliance with internal policies, regulatory requirements, and payment scheme rules• Perform audit style testing, including sampling, control assessment, evidence validation, and issue documentation• Identify operational, regulatory, and conduct risks; conduct root cause analysis; and recommend corrective actions• Evaluate quality and control effectiveness across fiat and digital currency payment activities• Track, analyze, and report error trends, themes, and key risk indicators• Prepare and deliver clear QA reports and findings to management and senior stakeholders• Support regulatory and audit issue remediation, including validation of control effectiveness• Deputize for the Quality Assurance Manager as needed, including work allocation and progress monitoring• Provide coaching and quality calibration support to junior analysts• Stay current on financial crime regulations, payment industry trends, scheme requirements, and emerging digital asset risks• Proactively identify opportunities to enhance QA frameworks, methodologies, and reportingRequired Qualifications• 4+ years' experience in compliance, financial crime, risk, quality assurance, or audit within a large or global organization• Experience working in payments, payment schemes, and/or fiat and digital currency environments• Exposure to audit or audit style testing (internal audit, external audit, or formal QA/control testing)• Strong knowledge of AML, sanctions, and financial crime compliance within regulated payment services• Demonstrated ability to identify control gaps, perform root cause analysis, and support remediation• Strong analytical and problem solving skills• Effective written and verbal communication skills• Ability to learn complex products, payment flows, and regulatory requirements quickly• Proficiency with Microsoft Office (Excel, Word, PowerPoint)Preferred Qualifications• Experience supporting regulatory exams or internal/external audits• Familiarity with digital assets, stablecoins, or emerging payment technologies• Experience using data visualization or reporting tools (e.g., Power BI, Tableau)• Prior experience leading or mentoring junior team membersCompetencies (Workday Aligned)• Risk & Control Assessment• Quality Assurance & Testing• Regulatory Compliance• Analytical Thinking• Attention to Detail• Stakeholder Management• Communication & Influence• Continuous Improvement Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Mexico

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