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Mastercard

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Founded in 1966, Mastercard is a worldwide transaction, payment-processing, and consulting company best known for its line of personal and business credit cards

253 open rolesTeam 10001+Since 1966Latest: May 24, 2026, 12:42 AM UTCCompany Site
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253 Jobs

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Analyst, Business Process Improvement

Mastercard

Founded in 1966, Mastercard is a worldwide transaction, payment-processing, and consulting company best known for its line of personal and business credit cards

Full TimeRemoteEntry LevelTeam 10,001Since 1966

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Analyst, Business Process Improvement Job Description The Analyst, Business Process Improvement (Level 8) supports the effective operation of a large, multi stakeholder organisation by contributing to structured processes, team coordination, and clear communication. This role combines business process support and management coordination, working closely with senior leaders and key team members across a team of 150+ people. The position is suited to an individual who is highly organised, detail oriented, and motivated to develop skills in business operations and continuous improvement within an established operating environment.Key Responsibilities Business Process & Communication Support• Support operational processes that enable effective coordination across a team of 150+ employees• Analyse, document, and help communicate process changes and improvements• Maintain initiative trackers, dashboards, and status updates with a focus on efficiency and automation• Assist with preparation of reports, presentations, and written updates• Capture discussion points, actions, and inputs from meetings, workshops, and working sessions• Support KPI tracking and basic performance reporting using established tools and templates• Follow defined methodologies, standards, and ways of working Management Team Coordination• Prepare meeting agendas, materials, and briefing documents• Track actions, decisions, and follow ups from leadership meetings• Coordinate meetings, calendars, and logistics for senior leaders• Support travel coordination and expense processing activities as requiredRequired Qualifications & Experience• Experience supporting multiple stakeholders in an operational, project, process, or analytical role• Strong organisational skills with a high level of attention to detail• Ability to follow structured processes and instructions reliably• Clear written and verbal communication skills• Willingness to learn and develop new skills through hands on experience• Experience collecting and organising requirements from various stakeholders• Proficiency in Microsoft tools such as Teams, Excel, PowerPoint, and SharePoint• Bachelor's degree preferred or equivalent practical experience Experience supporting executive or senior leadership environments is an advantage but not required.What Success Looks Like• Information and actions are accurately captured and clearly communicated• Tasks and initiatives are tracked consistently and escalated appropriately when risks arise• Process improvements deliver incremental benefits to both the wider team and management• Capability and confidence grow across both process support and coordination responsibilities Why Join Us This role provides exposure to senior leadership environments while building foundational capabilities in business operations, coordination, and process improvement. You will work within established frameworks, collaborate with experienced professionals, and develop skills that support future growth in executive support, operations, or process improvement roles. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Ireland
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Senior Project Manager, Business Process Improvement/Digital Labs

Mastercard

Founded in 1966, Mastercard is a worldwide transaction, payment-processing, and consulting company best known for its line of personal and business credit cards

Full TimeRemoteMid LevelTeam 10,001Since 1966

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Project Manager, Business Process Improvement/Digital Labs Overview Mastercard Services, the professional services arm of Mastercard Worldwide, provides payments-focused consulting, marketing, information and risk management services to financial institutions and merchants worldwide. Mastercard Services helps you grow your business through consumer analytics that inform smarter decisions. Services data analytics drive actionable insight. Our global consultancy delivers deep industry expertise to make sense of that data, layered with a proprietary marketing approach that drives ROI based on consumer spend behavior. As part of Business Operations team, manage the end-to-end process for Digital Labs events on behalf of Services. Job Summary: The Digital Labs Events Project Manager will be responsible for managing and executing events for the Digital Labs team. This role involves coordinating all aspects of event planning and execution, including venue sourcing, contract negotiation, vendor management, and event reconciliation. The ideal candidate will have strong organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously. Role• Event Planning and Coordination• Processing and recording new meeting requests on the MC Portal• Creating RFPs and sourcing hotels• Collating and calculating venue comparison/RFP reports• Querying proposals received, missing information, and pricing with hotels.• Proposing RFP reports and outlining available venue options to facilitators.• Chasing up facilitators for their decision on a venue• Liaising with hotels and working out venue contracts• Managing the Digital Labs team's hotel room list and bookings for their stay in different cities/countries• Processing payments to hotels, caterers, and vendors• Event reconciliation and close-out on the system Miscellaneous Tasks: • P-Card reconciliation• Arranging catering and liaising with external vendors, including chasing up facilitators for their reply on menu choices• Processing third-party supplier payments for the delivery team• Researching more cost-effective and efficient alternative venues• Performing administrative tasks such as training, handling queries from the team and stakeholders, team meetings, and 1:1s. Analysis and Reporting: • Analyzing the average number of events per month• Assessing monthly workload and contracted hourly capacity Qualifications: • Proven experience in event planning and project management• Strong organizational and multitasking skills• Excellent communication and negotiation skills• Ability to work under pressure and meet tight deadlines• Proficiency in using event management software and tools• Knowledge of budgeting and financial management Preferred Qualifications:• Experience in the digital or technology sector• Familiarity with CRM systems and project management tools All About You • Minimum 2+ years of experience procurement with knowledge of service contracts• Strong organizational skills• Strong attention to details, multi-tasker, written and oral communication skills• MS Word and Excel skills• Ability to work in fast paced dynamic environment Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Malaysia
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Product Designer (Senior Specialist)

Mastercard

Founded in 1966, Mastercard is a worldwide transaction, payment-processing, and consulting company best known for its line of personal and business credit cards

Full TimeRemoteSeniorTeam 10,001Since 1966

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Product Designer (Senior Specialist) We're looking for an experienced Product Experience designer to join Mastercard Checkout Services (MACS) Product Experience Design team. Our mission is to make payments simpler, more efficient, and more secure. We have already built products to enable digital payment experiences at scale such as Click to Pay and Secure Card on File. Role You will be responsible for creating and supporting user-centered solutions that make paying by card online easier and more secure. This role requires a deep understanding of design principles, a passion for building world-class and highly scalable products, and the ability to collaborate and communicate effectively. Collaborative approach: You'll collaborate with other designers (Content, Product) and researchers, Product Management and Engineering to create high-quality experience. You'll be effective in leading and participating in design workshops and reviews. Incorporating customer feedback: Participate in all phases of the research and design process from framing the right problem to solve and defining the design target all the way through to defining the vision, and future state experience to the validation of concepts, prototype or already built products. Managing design at scale: Our work doesn't end with delivery. The role will mean contributing to the maintenance of extensive Figma libraries, reference designs and our "Gold Standard". We are sometimes called on to support large scale customer solutioning and go-to-market initiatives. All About You Above all, the ideal candidate will be comfortable with complexity. Our product solutions form the rails of a complex e-commerce industry; supporting card issuers (banks), online merchants, Payment Service Providers (PSPs), wallet providers and e-commerce Platforms. The payments industry has strong regulations and rigorous industry standards. There is a huge amount of regional variation and continuous innovation and change in the industry. The industry drives innovation and change that requires a consumer-centric, transparency mindset that can ensure equal access to payments for all. The successful candidate will have: Product experience design: You have a proven track record of leading product design initiatives; from collaborative ideation, understanding customer problems and testing solutions through research to crafting exceptional user experiences. The successful candidate will possess the necessary skills to produce high-quality, intuitive products. Design thinking mindset: You possess a deep understanding of user experience, business objectives, and the technologies involved in creating products that a feasible, viable and desirable. Quality driven: You have a track record of delivering high-quality work and an eye for detail. Industry awareness: You stay informed about design best practices across multiple industries, continuously seeking inspiration and innovation. Team player: You have a demonstrated ability to foster a collaborative and productive environment. You excel at collaboration, working seamlessly across teams to transform complex ideas into innovative and user-friendly solutions. As the bridge between different disciplines, you ensure all pieces come together to create cohesive and desirable products. Required Experience / Knowledge / Skills (Core) - At least 3 years' experience working as a Product Designer - A portfolio of previous work, with an emphasis on digital product design - Experience in interaction design across various technologies. We've a strong focus on mobile e-Commerce but we aren't limited to mobile exclusively. - Experience in rapid prototyping using various methods - Experience in the creation of convincing mockups and prototypes - for everything from ideation, stakeholder review or research. - Experience leading simple product usability testing (using tools like usertesting.com) and supporting more complex research. - Experience using Figma as their primary design tool - Experience creating and managing Figma asset libraries - Experience with high-quality pixel perfect delivery to technology/development teams - Experience designing for accessibility standards (WAI WCAG 2.0 AA) - Experience using AI - have you experimented with it, are you using it to augment your work or have you had success embedding it in your ways of working. Nice to have experience/skills - Visual/communication design - Micro-animation - UX Research - Experience using CSS/HTML/JSON - Experience in the payments industry Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Ireland
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Cross‑Border Destination Marketing Director, Southeast Asia

Mastercard

Founded in 1966, Mastercard is a worldwide transaction, payment-processing, and consulting company best known for its line of personal and business credit cards

Marketing2 days ago
Full TimeRemoteLeadTeam 10,001Since 1966

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Cross-Border Destination Marketing Director, Southeast Asia Role Overview The Cross-Border Destination Marketing Director for Southeast Asia is responsible for shaping, leading, and executing a regional marketing strategy that drives cross-border travel, spend, and economic impact across key Southeast Asian markets. This role brings together destination marketing, partnerships, ecosystem activation, data-driven insights, and brand storytelling to position Southeast Asia as a premier travel and commerce destination. The Director will work closely with tourism boards, government agencies, merchants, issuers, digital ecosystem partners, and internal teams to deliver integrated marketing programs that accelerate visitor growth and cross-border transactions. This is a highly strategic, externally facing leadership role with influence across multiple markets. This role will report into the Senior Vice President, Head of Integrated Marketing and Communication, South East Asia. Key Responsibilities 1. Regional Strategy & Leadership• Develop and lead the cross-border destination marketing strategy for Southeast Asia, aligning with regional business priorities and market opportunities.• Identify high-value corridors, travel flows, and commercial opportunities across inbound and outbound markets.• Provide thought leadership on travel, tourism, and cross-border spend trends. 2. Destination Marketing Campaigns• Design and execute multi-market destination marketing campaigns that elevate visibility and drive measurable cross-border growth.• Lead integrated media, digital, social, PR, and sponsorship initiatives showcasing Southeast Asia's unique travel and lifestyle offerings.• Oversee creative development, content strategy, and campaign performance optimization. 3. Partnership Development• Build and manage strategic partnerships with national and city tourism boards, airlines, hotels, online travel platforms, retail groups, entertainment partners, and digital ecosystems.• Develop co-marketing and co-investment models to support mutual objectives.• Work closely with government and industry stakeholders to strengthen the region's tourism competitiveness. 4. Cross-Border Ecosystem Activation• Drive cross-border consumer engagement through cardholder benefits, travel packages, merchant offers, and loyalty initiatives.• Partner with product teams to embed seamless travel and commerce experiences across the customer journey.• Identify opportunities to enhance travel corridors through data insights, payment solutions, and ecosystem connectivity. 5. Data-Driven Insights & Performance Management• Leverage market intelligence, travel data, analytics, and consumer insights to shape strategies and measure effectiveness.• Lead the development of dashboards, reporting frameworks, and KPIs to track ROI, growth, and campaign outcomes.• Present performance analysis and strategic recommendations to senior leadership. 6. Team & Cross-Functional Collaboration• Work with and mentor a regional marketing team across SEA.• Collaborate with Communications, Product, Advisors/Consulting, Sales, Digital, and Data teams to deliver cohesive programs.• Act as the regional ambassador for cross-border initiatives across global and regional teams. Required Qualifications• 10+ years of experience in marketing, destination marketing, travel/tourism marketing, or integrated regional marketing.• Strong track record in leading multi-market campaigns and managing high-level partnerships in SEA.• Deep understanding of travel, tourism, retail, or digital ecosystems.• Proven ability to translate insights into impactful strategies.• Exceptional stakeholder management and negotiation skills.• Strong leadership, communication, and storytelling capabilities.• Experience navigating complex, cross-functional environments Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Malaysia
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Director, Small Business Sales Specialist

Mastercard

Founded in 1966, Mastercard is a worldwide transaction, payment-processing, and consulting company best known for its line of personal and business credit cards

Full TimeRemoteSeniorTeam 10,001Since 1966

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Small Business Sales Specialist There are nearly to 36 million small businesses in the United States, accounting for over 99% of all companies, and more than half of all jobs and sales revenue generated in the country. Small business owners are the hustlers who work beyond the typical 9-to-5 and put it all on the line to pursue their passion. And while they may be called "small", they are mighty - navigating unchartered territory in the name of growing their businesses and serving as a pillar of their community. Mastercard's North America (NAM) Small Business Segment (SMB) team is responsible for advancing Mastercard's efforts to address the needs of small businesses. We are looking for a Director, Small Business Sales Specialist for the North American market to help drive growth in the segment through the commercialization of our solutions and value proposition. This role involves engaging clients, identifying high-potential opportunities, building a strong and dynamic sales pipeline, and closing deals. Role - Director, Small Business Sales Specialist In this SMB commercialization role within the Regional SMB Segment team, the successful candidate will: Lead and execute the SMB go-to-market strategy across North America, focusing on both existing and new issuer partners, like New Distribution Channels, to expand Mastercard's footprint, grow market share, and expand our leadership position in the SMB segment. Work cross-functionally across the broader Commercial and New Payment Flows team (inclusive of Transfer Solutions and Corporate Solutions) to partner and cross-sell our solutions. Partner closely with Account and Business Development teams to engage clients, identify high-potential opportunities, build a strong and dynamic sales pipeline and close deals. Drive commercialization efforts by working cross-functionally with stakeholders from Product, Account Management Marketing, Franchise, and Customer Delivery to ensure seamless execution of SMB initiatives and adequate resources for its success. Ensure our SMB needs-based and customer centric narrative is driven throughout the organization and with our customers and prospects. Support client-facing negotiations, leading or co-leading key SMB deals, ensuring specific SMB incentives are included in deals, and aligning Mastercard's value proposition with client needs. Track and manage pipeline performance by using SFDC and commercialization tools and processes that enable timely follow-up, issue resolution, and traction across the region. Champion internal alignment across all product groups, Finance, Sales Excellence to generate buy-in and momentum from all relevant stakeholders, including senior leadership. Develop and promote SMB growth strategies, identifying best practices and scalable models that drive measurable results in issuer portfolios. Foster sales enablement by creating compelling client materials, training sessions, and use-case content tailored to SMB needs and opportunities. All About You Are you passionate about helping small businesses grow their businesses? Do you have deep experience and expertise within the financial services and payments ecosystem? Do you have experience in building new enterprise relationships with partners that are completely unfamiliar with your solution? Do you have experience developing, owning, and driving strategic direction - particularly in a heavily matrixed cross-functional environment? Are you a credible thought leader that can work alongside key customers in building out their payments and overall small business strategies? Do you have a proven ability to bring products and solutions together to meet specific segment needs? Do you have a background in understanding the unique needs that SMBs have for their needs? Do you have strong intellectual curiosity and function with a high level of autonomy, proactively seeking answers to tough questions? Are you able to work autonomously and drive a program with cross-functional partners? Do you have a strong sense of urgency and influencing skills? Do you possess a relentless drive to achieve desired outcomes? Bachelor's degree preferred;. Location is flexible between Purchase, NY, New York City; or Remote; travel will be required. Salary Range: $182,000 to $291,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

New York
$182K - $291K / year
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Analyst, Business Development

Mastercard

Founded in 1966, Mastercard is a worldwide transaction, payment-processing, and consulting company best known for its line of personal and business credit cards

Full TimeRemoteJuniorTeam 10,001Since 1966

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Analyst, Business Development Title: Analyst, Account Management Overview Vietnam is a high-growth, emerging market with significant opportunities. The Vietnam FI Account Team is responsible for driving revenue growth through Mastercard's products, services, and solution offerings. This role will be accountable for managing account P&L, developing the sales pipeline, driving new business opportunities, and growing existing portfolios. Are you motivated to help build a world beyond cash? Are you excited about driving business growth through innovative technology and services? Are you a self-starter who thrives in a fast-paced, high-pressure environment? Role Identify opportunities, develop account strategies, and drive end-to-end execution. Design and deliver tailored pitches and proposals that address client needs and unlock growth opportunities. Manage client engagement throughout the sales cycle and negotiate strong commercial outcomes for Mastercard. Build and maintain relationships across all relevant levels within client organizations to ensure effective engagement. Lead execution of initiatives, including new product launches, joint marketing campaigns, and service implementations. Take ownership of overall client servicing and satisfaction. All About You Strong sales capabilities with excellent problem-solving, structured thinking, project management, and process optimization skills. Proven proficiency in both written English and Vietnamese. Self-motivated with a results-driven mindset; able to work independently under pressure. Strong interpersonal skills with the ability to engage effectively with diverse internal and external stakeholders. Good understanding of technology, payments, and the banking industry. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Vietnam
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Counsel

Mastercard

Founded in 1966, Mastercard is a worldwide transaction, payment-processing, and consulting company best known for its line of personal and business credit cards

Attorney3 days ago
Full TimeRemoteSeniorTeam 10,001Since 1966

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Counsel Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Mastercard's Consumer Products & Processing division comprises a broad range of product led programs, including our consumer credit, debit, prepaid product and issuer solutions teams, our issuer processing and prepaid program management business lines. Overview As Legal Counsel - Consumer Products & Processing you will be a key member of the legal team supporting this division, with a particular focus on Mastercard Prepaid Management Services in the Asia Pacific region. Prepaid Management Services is a global prepaid card program services manager offering end-to-end program management services, including transaction processing, cardholder servicing, fraud monitoring, card and collateral design, card manufacture and card distribution. Prepaid card products include travel cards, gift cards, corporate cards and ticketing solutions across a number of different countries in Asia Pacific, North America, South America, Europe, Middle East and Africa. Our largest market is Asia Pacific where we have programs in Australia, New Zealand, Japan, Korea and India. You will serve as a trusted business partner and a key member of the regional legal team. The role will be based in Sydney (St Leonards office and remotely) and you'll report to the Senior Managing Counsel, Consumer Solution, Core Payment (based in the UK) who has global legal responsibility for these divisions. The role also has a dual reporting into the Regional Senior Managing Counsel for Australasia. Role The role will require strong commercial and regulatory knowledge and experience in the financial services and payments sector. In this role you will support commercial initiatives including product development and innovation, and provide regulatory support in collaboration with Mastercard's compliance & regulatory affairs teams, including advice, research and the monitoring of changes in laws that impact our products, services and existing licenses (e.g. AFSL) for each of the markets in which we operate. The role will also require legal support in connection with product distribution, contract negotiation, risk analysis and risk management, cardholder, anti-trust and consumer laws and communications, marketing reviews, and strategic partnership and general advice in conjunction with responsible management, stakeholders, and business leaders' initiatives in the region. The core responsibilities of this role are as follows: • Participating as a key member of the Consumer Solutions & Processing legal team based in Asia Pacific driving innovation and growth of the products and services we offer• Entity management and working with our third-party provider to support company secretarial matters within the Asia Pacific region • Working closely with, advising and supporting the Compliance and Regulatory Affairs teams (and other key stakeholders) to ensure compliance with all applicable regulatory compliance and licensing requirements and Group policies and procedures, including providing advice with respect to legal requirements relating to the provision of financial services, privacy, trade practices, corporations and companies law, anti-money laundering and counter-terrorism financing• Working closely with the business' Product and Sales teams to advise on and support our, and our customers' products and services development & design, including end-to-end considerations to bring the products and services to market• Managing the engagement of, and the legal services provided by, external counsel with a view to ensuring efficiency, quality of services and cost-effectiveness• Advising key stakeholders of upcoming legislative developments and their potential impact on the business units and operations• Ensuring the business is provided with accurate, commercial and timely legal services• Preparing, reviewing and negotiating distribution agreements and other customer agreements • Preparing, reviewing and negotiating agreements with third party issuers, suppliers and other potential vendors and strategic alliance partners• Drafting and reviewing cardholder terms and conditions, marketing materials and other consumer-facing collateral including Product Disclosure Statements, terms and conditions and Financial Service Guides • Reviewing and providing legal advice on tender and RFP documents• Liaising with relevant departments to ensure legal and other risks have been identified and appropriate courses of action have been taken• Providing and interpreting legal information, design & conduct training and disseminating appropriate legal requirements to stakeholders• Working closely with other stakeholders within Mastercard (e.g. Privacy, IP, Public Policy, Litigation, Anti-Trust and Employment teams) • Advising and assisting other parts of the Global Consumer Solutions division and Mastercard generally in respect of various commercial, strategic and product development projects All About You • Bachelor of Laws or equivalent degree with current Australian practicing certificate.• Inhouse experience in a leading organisation or within private practice, with a proven track record in financial services, payments, regulatory compliance, contract negotiation and drafting.• Experience covering multiple jurisdictions, multiple large projects and competing priorities.• Excellent relationship management and communication skills.• The ability to identify and balance risk with results. • Ability to provide clear, concise and independent advice (orally and in writing) to senior level management and translate complex legal principles into tangible business consequences.• Ability to work independently, make practical, timely and solution-oriented decisions while demonstrating sound judgment throughout. • Value add approach to both internal and external relationships, together with a sense of urgency.• Strong relationship skills that drive customer-focused solutions.• Self-motivated with a strong sense of team. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Australia
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Lead Software Engineer

Mastercard

Founded in 1966, Mastercard is a worldwide transaction, payment-processing, and consulting company best known for its line of personal and business credit cards

Full TimeRemoteSeniorTeam 10,001Since 1966

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer You will be responsible for planning, architecting, designing, deploying, and upgrading robust, highly-available, and high-throughput solutions. You will also work closely with Product Owners and other stakeholders on new projects and identify the applicability of new technologies that may be interesting for Mastercard. Specific Accountabilities: • Responsible for participating in innovation efforts by providing input both in terms of technology and product concepts• Work as part of a team to develop and deliver technology solutions.• Responsible for evaluating new technologies for technical fit with Mastercard technology standards• Mentor junior developers and supervise implementation of designed solution. Experience/Education: Experience Required:• Superior Object Oriented Programming knowledge and skills• Superior troubleshooting experience• Experience designing and implementing high-available, load-balanced, and/or clustered applications• Experience working directly with relational databases, especially Postgres or other relational DBs , with a strong knowledge of SQL and data modeling• Experience working with web-based applications • Experience working with web services (REST)• Experience with Unix-based shell scripts• Experience with multi-threaded applications/components• Experience with Spring/Spring Boot• Experience with CI/CD• Experience with Angular/React framework• Experience with AI PDLC (Product Development Lifecycle)• Application Server experience • Knowledgeable of PaaS platforms• Knowledgeable of 12-factor design/development• Knowledgeable of Micro-services design/development• Knowledgeable Big Data/NoSQL data stores (mongo, redis, etc) Additionally, the candidate shall have the following:• Proven technical innovation that drives value to the business.• Excellent communications skills - written and verbal - including the ability to not only author clear and thorough documentation, but also present it to internal and external parties.• Provide assistance with maintenance and production issues.• Facilitate release-related activities including release estimates, design reviews and code reviews.• Demonstrated strengths in leadership, communication, and task/time management. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Kenya
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Director, Business Development, Corporate Solutions - B2B Acceptance

Mastercard

Founded in 1966, Mastercard is a worldwide transaction, payment-processing, and consulting company best known for its line of personal and business credit cards

Full TimeRemoteSeniorTeam 10,001Since 1966

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Business Development, Corporate Solutions - B2B Acceptance Overview This role sits within Corporate Solutions and is responsible for developing and scaling Mastercard's B2B Acceptance strategy across East + West Arabia and Eastern Europe. You will help acquirers, PSPs, fintechs and merchants unlock new commercial payment flows. B2B Acceptance is a significant growth opportunity. Corporate buyers increasingly want to pay suppliers using commercial and virtual cards, particularly for invoice-based payments. For acquirers and merchants, this creates an opportunity to capture new high-value flows, improve cash flow, reduce manual processes and enable better reconciliation through data and straight-through processing. Key questions • Do you have a track record of building and scaling commercial payment products or acceptance-led growth strategies?• Can you influence senior executives across banks, acquirers, PSPs, fintechs and large merchants?• Are you motivated by solving commercial and operational problems through technology, data and partnerships?• Can you turn market trends into execution plans that drive GDV, revenue and merchant activation? Role • Develop and execute the EEMEA B2B Acceptance strategy to retain, grow and expand Mastercard's commercial acceptance footprint.• Drive incremental commercial volume and revenue by enabling acquirers, PSPs, fintechs and merchants to capture high-value B2B and invoice-based payment flows.• Remove operational barriers to B2B acceptance, including onboarding friction, manual processing, reconciliation challenges, supplier education and acceptance visibility.• Build and scale market strategies for virtual card acceptance, supplier enablement, straight-through processing and automated reconciliation.• Provide thought leadership to global product teams on B2B merchant, acquiring, fintech, PSP, AP/AR, ERP and embedded finance opportunities.• Lead digital presence, market insights, research and sales enablement for Commercial Acceptance across Eastern Europe and the Middle East.• Build educational collateral and go-to-market playbooks to support banks, acquirers, fintechs, merchants and internal teams.• Partner with Commercial Solutions, issuers, acquirers, PSPs, fintechs and account teams to activate commercial acceptance assets and partnerships.• Manage dashboards and KPIs covering merchant activation, supplier enablement, GDV, net revenue, pipeline conversion and partner performance.• Ensure Mastercard resources are deployed effectively to support commercial outcomes, market priorities and scalable regional growth. All About You • Strong understanding of acquiring, merchant economics, commercial card acceptance, virtual cards and B2B payment flows.• Proven ability to build and scale product value propositions, particularly across acquiring, merchant or supplier enablement.• Experience in Accounts Receivable, Accounts Payable, ERP, procurement, embedded finance or invoice-based payments is a strong advantage.• Strong commercial mindset, with experience managing revenue growth, pipeline execution, business performance or P&L-related outcomes.• Executive presence and consultative sales experience, with the ability to influence senior stakeholders internally and externally.• Strong analytical capability, including the ability to use data to build business cases, track performance and shape strategy.• Collaborative, entrepreneurial and execution-focused, with the ability to work across a matrixed organization and turn strategy into measurable outcomes. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

United Arab Emirates
Mastercard logo

Director, Small Business Sales Specialist

Mastercard

Founded in 1966, Mastercard is a worldwide transaction, payment-processing, and consulting company best known for its line of personal and business credit cards

Full TimeRemoteLeadTeam 10,001Since 1966

Role Description In this SMB commercialization role within the Regional SMB Segment team, the successful candidate will: - Lead and execute the SMB go-to-market strategy across North America, focusing on both existing and new issuer partners, like New Distribution Channels, to expand Mastercard’s footprint, grow market share, and expand our leadership position in the SMB segment. - Work cross-functionally across the broader Commercial and New Payment Flows team (inclusive of Transfer Solutions and Corporate Solutions) to partner and cross-sell our solutions. - Partner closely with Account and Business Development teams to engage clients, identify high-potential opportunities, build a strong and dynamic sales pipeline and close deals. - Drive commercialization efforts by working cross-functionally with stakeholders from Product, Account Management Marketing, Franchise, and Customer Delivery to ensure seamless execution of SMB initiatives and adequate resources for its success. - Ensure our SMB needs-based and customer centric narrative is driven throughout the organization and with our customers and prospects. - Support client-facing negotiations, leading or co-leading key SMB deals, ensuring specific SMB incentives are included in deals, and aligning Mastercard’s value proposition with client needs. - Track and manage pipeline performance by using SFDC and commercialization tools and processes that enable timely follow-up, issue resolution, and traction across the region. - Champion internal alignment across all product groups, Finance, Sales Excellence to generate buy-in and momentum from all relevant stakeholders, including senior leadership. - Develop and promote SMB growth strategies, identifying best practices and scalable models that drive measurable results in issuer portfolios. - Foster sales enablement by creating compelling client materials, training sessions, and use-case content tailored to SMB needs and opportunities. Qualifications - Passionate about helping small businesses grow their businesses. - Deep experience and expertise within the financial services and payments ecosystem. - Experience in building new enterprise relationships with partners that are completely unfamiliar with your solution. - Experience developing, owning, and driving strategic direction - particularly in a heavily matrixed cross-functional environment. - Credible thought leader that can work alongside key customers in building out their payments and overall small business strategies. - Proven ability to bring products and solutions together to meet specific segment needs. - Background in understanding the unique needs that SMBs have for their needs. - Strong intellectual curiosity and function with a high level of autonomy, proactively seeking answers to tough questions. - Able to work autonomously and drive a program with cross-functional partners. - Strong sense of urgency and influencing skills. - Relentless drive to achieve desired outcomes. - Bachelor’s degree preferred. Requirements - Location is flexible between Purchase, NY, New York City; or Remote; travel will be required. - Salary Range: $182,000 to $291,000. Benefits - Insurance (including medical, prescription drug, dental, vision, disability, life insurance). - Flexible spending account and health savings account. - Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave). - 80 hours of Paid Sick and Safe Time. - 25 days of vacation time and 5 personal days, pro-rated based on date of hire. - 10 annual paid U.S. observed holidays. - 401k with a best-in-class company match. - Deferred compensation for eligible roles. - Fitness reimbursement or on-site fitness facilities. - Eligibility for tuition reimbursement. - Many more benefits for full-time (and certain part-time) employees. - Intern benefits include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

United States
$182K - $291K / year

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