Mastercard

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Analyst, Quality Assurance About Mastercard Mastercard is a global technology company in the payments industry, operating in over 200 countries and territories. We connect and power an inclusive digital economy by making transactions secure, simple, smart, and accessible for everyone.About Mastercard Transaction Services (MTS) Mastercard Transaction Services (MTS) is a global center of excellence responsible for delivering Mastercard's regulated payment services. MTS operates licensed payment institutions and supports a range of regulated activities, including cross border payments, account to account (A2A) transactions, fiat and digital currency settlement (including stablecoins), Open Banking, acquiring, and master merchant services.Role Overview The Senior Analyst, Quality Assurance provides independent assurance over compliance operations supporting regulated payment services, including fiat and digital currency payment flows and payment schemes. This role applies a risk based, audit style approach to assessing control effectiveness across compliance processes and partners closely with Operations, Compliance, and Risk teams to identify issues, drive remediation, and enhance control design.Key Responsibilities• Execute independent quality assurance reviews across compliance operations, including KYC, CDD/EDD, transaction monitoring, sanctions screening, and suspicious activity reporting• Assess compliance with internal policies, regulatory requirements, and payment scheme rules• Perform audit style testing, including sampling, control assessment, evidence validation, and issue documentation• Identify operational, regulatory, and conduct risks; conduct root cause analysis; and recommend corrective actions• Evaluate quality and control effectiveness across fiat and digital currency payment activities• Track, analyze, and report error trends, themes, and key risk indicators• Prepare and deliver clear QA reports and findings to management and senior stakeholders• Support regulatory and audit issue remediation, including validation of control effectiveness• Deputize for the Quality Assurance Manager as needed, including work allocation and progress monitoring• Provide coaching and quality calibration support to junior analysts• Stay current on financial crime regulations, payment industry trends, scheme requirements, and emerging digital asset risks• Proactively identify opportunities to enhance QA frameworks, methodologies, and reportingRequired Qualifications• 4+ years' experience in compliance, financial crime, risk, quality assurance, or audit within a large or global organization• Experience working in payments, payment schemes, and/or fiat and digital currency environments• Exposure to audit or audit style testing (internal audit, external audit, or formal QA/control testing)• Strong knowledge of AML, sanctions, and financial crime compliance within regulated payment services• Demonstrated ability to identify control gaps, perform root cause analysis, and support remediation• Strong analytical and problem solving skills• Effective written and verbal communication skills• Ability to learn complex products, payment flows, and regulatory requirements quickly• Proficiency with Microsoft Office (Excel, Word, PowerPoint)Preferred Qualifications• Experience supporting regulatory exams or internal/external audits• Familiarity with digital assets, stablecoins, or emerging payment technologies• Experience using data visualization or reporting tools (e.g., Power BI, Tableau)• Prior experience leading or mentoring junior team membersCompetencies (Workday Aligned)• Risk & Control Assessment• Quality Assurance & Testing• Regulatory Compliance• Analytical Thinking• Attention to Detail• Stakeholder Management• Communication & Influence• Continuous Improvement Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Implementation Overview • In a customer-facing environment, lead a cross-functional processing implementation project team of technical and non-technical electronic payment processing experts from both MasterCard and our customer • Deliver standard through complex implementation activities ensuring quality and reliability of the implementations. • Are you motivated to be a part of driving a world beyond cash? • Have you good knowledge about electronic payment and related processes such as authorization, clearing and settlement? • Are you able to cope with a fast changing and ambiguous environment? Role • Act as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end-to-end execution. • Assess and document customer needs and according implementation impacts on customers' and MasterCard's core and non-core processing systems and platforms. • Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology. • Act as processing implementation advisor, to customers' processing support staff. Provide guidance to execute all necessary processing implementation activities • Execute extensive and comprehensive initial end-to-end processing system impact analyses for multiple key customer processing implementation projects in parallel. • Provide internal and customer training. All About You • Relevant experience in "Information Technology" system knowledge, with strong understanding of network technology, applications, and project management. • Strong payment transaction processing and industry business principles knowledge. • Strong understanding of MasterCard's payment processing systems, formats and associated customer host interface testing services and principles. • Ability to interact well with the customer, Sr. and Executive management • Strong verbal and written communication skills with ability to leverage these skills in a teaching environment • Strong project management skills • Ability to drive change in a technical work environment • Ability to lead matrix organizations and cross functional teams • Self-Starter with ability to work independently • Trilingual in English, portuguese and Spanish are required Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Optimization, Brazil Overview: Optimization is a central pillar of the Core Payments strategy and, within LAC, sits under the Consumer Products organization. The Optimization Team is tasked with enhancing the performance of existing portfolios by leveraging benchmarking analytics, actionable insights, and compelling content to unlock key KPIs. Our mission is to accelerate growth in activation and usage across Consumer Products portfolios. This includes increasing approval rates, streamlining customer processes, and elevating the overall consumer experience. To achieve this, the Optimization Team will work in close partnership with colleagues across product, franchise, account teams and services to optimize both digital and physical commerce, focusing on priority customer segments in key markets. The Role: The Manager, Optimization Strategy & Execution will play a critical role in driving the execution of Mastercard's approval rate optimization strategy across Latin America. This role sits at the intersection of product, data, and market execution, ensuring that optimization initiatives are effectively translated into actionable plans and consistently implemented across markets. The ideal candidate will combine strong product thinking with cross-functional leadership to drive alignment, enable market teams, and accelerate the adoption of key optimization levers across issuer, acquirer, and merchant portfolios. Key Responsibilities 1. Drive Regional Execution of Optimization Strategy• Translate regional optimization priorities into clear, actionable plans for markets • Partner with Account teams, Franchise (market teams) and Services (D&S, analytics) to ensure consistent execution • Track progress against key KPIs (approval rates, adoption, engagement) and escalate gaps 2. Orchestrate Cross-Functional Alignment• Act as a central point of coordination across: o Product (e.g., POP, Advice Codes, ABU) o Data & Services o Market / Franchise teams • Ensure alignment on priorities, timelines, and responsibilities • Proactively identify and unblock execution bottlenecks 3. Enable Markets & Drive Adoption of Optimization Levers• Support account managers and market teams with: o Clear optimization narratives o Structured recommendations for issuers • Drive adoption of key solutions such as: o POP o Auth Optimizer/Advice Codes o ABU • Ensure markets understand when and how to use each lever 4. Develop and Scale Optimization Playbooks• Build and maintain standardized optimization frameworks and playbooks across issuers, acquirers, and merchants for specific divisions and markets. • Translate data insights into repeatable approaches that can scale across markets • Ensure consistency in how optimization opportunities are identified and executed 5. Support Data-Driven Insights & Performance Tracking• Identify performance gaps and opportunities for Optimization • Work with analytics teams to translate insights into clear actions for markets • Monitor and report on progress, impact, and key trends 6. Strengthen the Optimization Narrative• Help shape and communicate a clear, compelling value story around approval optimization • Ensure consistent messaging across markets and stakeholders • Position optimization as a growth and customer experience lever, not just a technical initiative All about you: Key Skills & Experience Product & Payments Knowledge• Strong understanding of payments ecosystem, especially issuer authorization flows • Familiarity with optimization levers (fraud decisioning, tokenization, lifecycle management, etc.) Cross-Functional Leadership• Proven ability to work across product, analytics, and regional teams • Strong stakeholder management and influencing skills (without direct authority) Execution & Program Management• Ability to translate strategy into execution • Strong follow-through and accountability mindset • Experience managing initiatives across multiple markets or regions Data-Driven Thinking• Comfortable interpreting data and turning insights into action • Ability to simplify complex analysis into clear recommendations Communication & Narrative Building• Ability to craft and communicate clear, structured messages • Comfortable supporting senior stakeholders and market-facing teams Success in This Role Looks Like• Increased adoption of key optimization levers across priority markets • Improved approval rate performance in targeted segments • Strong alignment across product, services, and market teams • Consistent, scalable optimization frameworks used across LAC Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Specialist, Implementation Purpose of the Team• The Customer Implementation Services team provides customer processing implementation support for MasterCard's new and core products and services in the form of processing and technical consultancy/advisory and project management services for existing and new customers. • We work in partnership with the account team representatives and market delivery managers / Technical account managers and product delivery in the regional offices and are focused on providing superior technical and product support to customers during their processing implementations. Job Description -• Act as central point of contact for customers and/or MasterCard customer representatives throughout processing implementation project end-to-end execution. • Assess and document customer needs and according implementation impacts on customers' and MasterCard's core and non-core processing systems and platforms.• Act as processing implementation advisor, to customers' processing support staff. Provide guidance to execute all necessary processing implementation activities• Deliver standard through complex implementation activities ensuring quality and reliability of the implementations. • Have you good knowledge about electronic payment and related processes such as authorization, clearing and settlement?• Are you able to cope with a fast changing and ambiguous environment? Role - • Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology.• Assures processing interfaces with MasterCard's electronic payment processing systems are compliant with MasterCard's global product rules and specifications.• Execute extensive and comprehensive initial end-to-end processing system impact analyses for multiple key customer processing implementation projects in parallel.• Execute standard and non-standard customer testing processes, focus on technical processing customer interfaces. All About You • Education: Bachelor's degree in Information Technology, Computer Science, Programming, Systems Engineer, Computing Systems Engineer, Telecommunications Engineer or similar • Ability to interact well with customers• Strong verbal and written communication skills with ability to leverage these skills in a teaching environment• Project management skills.• Experience with card management systems • Relevant experience in "Information Technology" system knowledge, with understanding of network technology, applications, and project management. o Design thinking o Ability to design HTML using CSS o SQL basic - intermediate knowledge o Experience using and querying databases o API Knowledge for Java and open languages o Development systems methodologies knowledge• Card payment, Authorization, Clearing and Settlement processes knowledge • Know the basics of 4 party model• Familiar with currency conversion concepts• Spanish and English spoken• Occasional domestic and international travel Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Research Consultant, Advisors Research Center, São Paulo Research Consultant, Advisors Research Center, São Paulo Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. Job Title Research Consultant, Advisors Research Center All About Us The Data & Services team is a key differentiator for Mastercard providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data driven information and risk management services. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network. All About the Role Advisors Research Center is a new capability designed to respond to fast evolving customer needs for high-quality research support, with the important mission of value realization in developing insights and recommendations. This capability augments Advisors traditional areas of strength. In this role, we are looking for someone who can confidently oversee and support research projects from start to finish, collaborate seamlessly with clients and vendors, and deliver high-quality, actionable insights through thorough data analysis and reporting. Your responsibilities would include:• Support research projects, including primary and secondary methodologies, while ensuring timelines, budgets, and quality standards are met.• Aggregate and analyze data to deliver clear, actionable insights through client-ready reports and presentations.• Collaborate with clients to understand their needs and provide tailored solutions, while effectively managing vendor relationships for timely and accurate project delivery.• Ensure the preparation and delivery of high-quality research materials with a focus on accuracy and consistency. All About You• 2 - 4 years of experience involved end-to-end research projects, including primary research (focus group discussions, in-depth interviews, survey development and analysis, and quantitative techniques).• Experience managing and collaborating with third-party research vendors, maintaining an ongoing understanding of current issues, and proposing and taking appropriate action.• Ability to synthesize and analyze information to deliver meaningful conclusions and actionable recommendations.• Ability to prepare insightful presentations by aggregating data from various sources.• Strong business writing skills, with the ability to create client-ready materials.• Proficient in coordinating, preparing, and ensuring the timely delivery and accuracy of research projects, materials, and reports. All About Your Education & Skills• Proficiency in English is a must.• Advanced skills in Word, Excel, PowerPoint are essential; familiarity with project management tools is preferred.• Prior experience working in a research agency is strongly preferred.• Experience in the financial sector is desirable. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:• Abide by Mastercard's security policies and practices.• Ensure the confidentiality and integrity of the information being accessed.• Report any suspected information security violation or breach, and• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Specialist Sales (Digital Payments) Overview The Customer Solution Center (CSC) team enables Mastercard to develop stronger solutions and bundles for customer segments across markets. It serves as the central hub for all Mastercard capabilities, aiming to drive growth, influence, and revenue by creating and delivering compelling, data-driven, and scalable needs-based solutions to both new and existing customers-leveraging Mastercard's extensive portfolio of products and services. Under the CSC, the Digital Payments' team vision is to create a world beyond plastic through a combination of technology and strategic partnerships. We are creating safe and secure experiences for consumers across all channels and all devices, enabling issuers and merchants to reach new consumers. • The team is expected to work with banks, merchants, and digital participants to enable consumers to use connected devices for everyday shopping and payments. • The individual will be responsible for accelerating digital payments across the division and the role encompasses: o Tokenization and authentication across devices, issuers, and merchants o Driving digital payments through innovation solutions o Improving x-pays penetration and driving a SEA based digital-first agenda • Do you want to help create the future of Mastercard and of payments?• Are you motivated to be a part of driving a world beyond cash and plastic?• Do you want to be part of a diverse and exciting team? Role This role requires the candidate to: - Lead the Mastercard Digital Payments team for Southeast Asia - Drive the commercialization and adoption of Mastercard's Digital Payment solutions across issuers, acquirers, PSPs, fintechs, and merchants in Southeast Asia. - Identify and unlock revenue growth opportunities with customers, with a strong focus on improving approval rates, reducing fraud, and optimizing checkout conversion. - Lead client engagements at a senior level, including workshops and solutioning sessions, to define use cases, address gaps, and position Mastercard's differentiated value proposition. Be able to lead discussions with regulators and card association bodies. - Translate Mastercard's global digital vision into actionable market strategies, with a focus on scaling tokenized transactions, digital-first experiences, and frictionless authentication within a rapidly evolving ecosystem. - Collaborate cross-functionally with Account Sales, Product, Delivery, Digital Partnerships, Legal, and Compliance to execute market initiatives and strategic programs. - Embed data-driven insights and performance tracking into all engagements, ensuring continuous optimization of client outcomes and Mastercard business impact. - Engage with Mastercard management to develop a strategic direction for Mastercard digital products and services. - Coordinate digital strategy, integration and deployment with the regional teams. - Be a motivational team leader who can lead the team and ensure they are successful in meeting market target All About You - MBA or master's degree required - Deep experience in the digital payments space in Southeast Asia with proven success in bringing products to market and generating adoption. - Proven ability to effectively manage a team in the digital payments business - Proven ability to develop complex strategic go-to-market plans and execute on those plans. - In-depth understanding of the payments ecosystem both in Southeast Asia including tokenization, fast ACH (UPI), push payments - Operational understanding of payments technologies - Ability to leverage technical knowledge & real-world experience to solve complex business problems. - Proven ability to build and maintain strong, productive working relationships with internal stakeholders and external customers - Experience working with issuers, acquirers, PSPs, fintechs, or digital merchants is highly preferred. - Strategic thinker with a collaborative working style and the ability to manage multiple stakeholders and priorities effectively. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Product Manager - Technical II The Switching Solutions team is looking for a passionate, collaborative and experienced Product Manager- Technical II that will provide innovative, secure, and reliable solutions for core Mastercard transaction switching systems. The ideal candidate is passionate about connecting business with technology, highly motivated, and an innovator who embraces, adopts and studies the latest technology trends. In this position you will: • Be responsible for working with various product teams across Mastercard to understand their business needs and translate to business and functional requirements • Work cross-functionally with project managers and engineering teams to gather estimates, create designs and drive the delivery of business and functional requirements • Act as the voice of the customer when writing requirements, reviewing designs and contributing to technical and product documentation • Continuously monitor the delivery of requirements through their entire lifecycle (i.e., testing, production, post-production) All About You: The ideal candidate for this position should: Have an understanding of how payments are processed (four-party model) and what role Mastercard plays Experience of taking ideas from inception to production (i.e., requirements, design, testing, implementation, post-production monitoring) Can deliver high-quality results in fast paced environment with shifting priorities Comfortable building relationships, communicating and partnering with stakeholders across the organization including product, engineering and executives.Demonstrated experience of leading projects: hosting calls, setting agenda, documenting notes, etc. Possess ability to manage multiple projects at once that are in different stages Follow Mastercard's PM-T best practices and contribute lessons learned to broader team Experience working in agile or waterfall project methodology Continuously think of new ways to solve problems and create efficiencies within the broader Switching Solutions team and the Mastercard core network Possess the following skills: active listening, collaboration skills, quickly grasp new concepts, critical thinking, question the status quo and thinking outside the box, willing to wear 'multiple hats Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Enterprise Operations Analyst II Overview: As the Enterprise Operations Analyst II, you will provide technical support for MasterCard's operations environment. Analyze information to determine MasterCard performance and areas of improvement. Test and verify the MasterCard infrastructure to ensure it meets specifications and requirements. The Role: • Monitor and take corrective action for problems while minimizing customer impact. • Create and/or update internal tickets to document monitoring and recovery steps. • Perform routine maintenance as required by policy or procedure. • Maintain metrics as defined by management. All about You: • Basic knowledge of routing/switching, tunneling, security operations/engineering, MPLS. • Basic UNIX scripting and tool monitoring, JCL, MVS, batch scheduling, knowledge of tandem technology. • Firewall experience and file transfer highly desired. • Demonstrates the ability to function in 4 of the 5 expertise areas on the OCC (Unix, Mainframe, Production Control, Debit, Network) and is proficient in 2 of the 5 OCC expertise areas. Is a subject matter expert in 1 of the 5 expertise areas of the OCC. • Bachelor's degree or equivalent experience. Skills/ Abilities: • Effective problem/troubleshooting skills. • Effective written and verbal communication skills.• Effective organization skills. • Effective interpersonal skills. Work Arrangements: • On-call responsibility and occasional off hours work required. • 12-hour shifts and one weekend day per week.• Hybrid working (3 days on-site minimally) Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Security Engineer (Threat Detection & Response) Overview The Security Threat & Response Management (STRM) program within Mastercard's Corporate Security organization seeks a Security Engineer II for the Defend Product team to help execute our prevention-focused security control strategy. The ideal candidate will demonstrate initiative, strong analytical abilities, technical expertise in cybersecurity, and a proactive approach to problem-solving. This position is instrumental in defining and advancing the roadmap and strategy for the program's core security tools and defenses. We are seeking a technically skilled professional who actively tracks emerging security trends and threats, applies advanced knowledge of security technologies, and facilitates innovation to enhance resilience throughout our environments. Effective interaction with internal STRM teams and other groups inside and outside of Corporate Security is an essential aspect of this role. Strong documentation and communication skills with the ability to manage complex discussions are also required. Responsibilities• Implement the strategic technical roadmap for the 'Defend' product team as defined by the Defend Product Owner, which covers defensive security controls, platforms, capabilities and configurations across dozens of security tools and including EDR, DLP, Email Security, SIEM, SOAR, XDR, NGFW, UEBA, NDR, and more.• Contribute to and execute on the Defend roadmap by translating security strategy and requirements into well-defined technical initiatives and deliverables.• Act as a technical lead for the Defend feature team, helping prioritize work, sharing expertise with other engineers, and ensuring consistent engineering standards and outcomes.• Collaborate with stakeholders across engineering, endpoint, identity, cloud, and SecOps teams to implement and optimize security controls.• Translate security requirements, risk policies, and threat models into actionable engineering work items and backlog-ready initiatives.• Lead and participate in security capability assessments, providing recommendations to product and program leadership.• Configure, integrate, and optimize security tooling (e.g., EDR/XDR, NGFW, IDS, DLP, Application Control) in alignment with defined objectives and initiatives.• Monitor control effectiveness and participate in continuous tuning of policies and detections to reduce friction while increasing coverage and fidelity.• Ensure implementations align with internal security standards, regulatory requirements, and industry best practices. All About You The ideal candidate for this position should:• Bachelor's degree in computer science, Cybersecurity, Information Technology, Engineering, or a related field. • 2-3 years of hands-on experience in cybersecurity, security operations, incident response, detection engineering, threat hunting, or related security disciplines. • Be a hands-on Security Engineer with experience across multiple security domains and SecOps functions such as Security Operations, Security Engineering, Incident Response, Detection Engineering, Threat Hunting, and Insider Threat in a large, complex enterprise environment. • Have experience working within Agile or hybrid delivery models, contributing to backlog refinement, sprint execution, and cross-team coordination. • Be skilled at translating complex security requirements into clear, implementable technical designs and work items. • Be comfortable working directly with security tooling, including configuring access controls, tuning detections, integrating telemetry, and supporting detection lifecycles. • Demonstrate strong technical communication skills, with the ability to explain designs, trade-offs, and outcomes to both technical and non-technical stakeholders. Additional capabilities that will set you apart:• Experience implementing proactive security controls, working with modern security platforms, and tooling.• Hands-on experience integrating and operationalizing advanced threat intelligence within security tools, controls, and platforms.• Hands on experience with leveraging Agentic AI to modernize security operations.• Strong understanding of modern SecOps concepts such as attack surface reduction, response automation, posture management, zero trust, and cloud-native security.• Familiarity with common regulatory and security frameworks (e.g., NIST, ISO, MITRE ATT&CK, D3FEND, PCI).• Proven ability to collaborate effectively with SOC, IR, Engineering, and platform teams to deliver shared outcomes.• A mindset of continuous improvement, with a passion for optimizing security tooling and processes through engineering excellence.• Hands on experience with configuration and optimization of the Microsoft Security ecosystem of tools including XDR, Sentinel, Security Copilot, and Defender for Endpoint.• Security platform administration with experience in building, configuring, tuning, and optimizing security policies and controls. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Enterprise Operations Analyst II Overview: As the Enterprise Operations Analyst II, you will provide technical support for MasterCard's operations environment. Analyze information to determine MasterCard performance and areas of improvement. Test and verify the MasterCard infrastructure to ensure it meets specifications and requirements. The Role: • Monitor and take corrective action for problems while minimizing customer impact. • Create and/or update internal tickets to document monitoring and recovery steps. • Perform routine maintenance as required by policy or procedure. • Maintain metrics as defined by management. All about You: • Basic knowledge of routing/switching, tunneling, security operations/engineering, MPLS. • Basic UNIX scripting and tool monitoring, JCL, MVS, batch scheduling, knowledge of tandem technology. • Firewall experience and file transfer highly desired. • Demonstrates the ability to function in 4 of the 5 expertise areas on the OCC (Unix, Mainframe, Production Control, Debit, Network) and is proficient in 2 of the 5 OCC expertise areas. Is a subject matter expert in 1 of the 5 expertise areas of the OCC. • Bachelor's degree or equivalent experience. Skills/ Abilities: • Effective problem/troubleshooting skills. • Effective written and verbal communication skills.• Effective organization skills. • Effective interpersonal skills. Work Arrangements: • On-call responsibility and occasional off hours work required. • 12-hour shifts and one weekend day per week.• Hybrid working (3 days on-site minimally) Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.