Role Description Sprout Social is seeking an experienced and visionary Principal Product Manager to drive the strategy, execution, and launch of key artificial intelligence features, expanding the capabilities of Sprout’s agentic AI, Trellis. The Principal PM will work with a high degree of autonomy, serving as the deep domain expert for their focus area, driving experimentation, and fostering a culture of rapid iteration. This role is critical to Sprout’s transformation into a proactive social intelligence platform. What you’ll do - Define and evangelize a high-impact roadmap for Trellis Chat and Trellis Studio that translates customer needs into intuitive agentic workflows ensuring Trellis solves key customer pain points and drives ROI. - Lead high-stakes, platform-wide initiatives by identifying integration points across the Sprout portfolio, enabling customers to achieve sophisticated outcomes with minimal effort through seamless agentic assistance. - Partner deeply with cross-functional teams to develop our Trellis skills ecosystem. - Serve as the primary subject matter expert for Trellis within the product org, maintaining a constant feedback loop with customers. - Act as the connective tissue between GTM, Design, and Engineering to ensure that features are not only technically sound but also commercially viable and intuitively designed. - Elevate the product organization’s collective AI literacy by mentoring peer PMs, sharing best practices, and helping shape the internal standards for building and shipping intelligent products. - Stay at the forefront of AI trends and the competitor landscape. - Drive the execution of "best-in-class" product delivery, balancing the urgency of immediate customer needs with the long-term scalability and innovation of our AI core. Qualifications - 10+ years of PM experience in platform or AI roles in a B2B product-driven SaaS environment. - Experience building agentic solutions within a B2B SaaS environment. - Proven success leading initiatives in a multi-product portfolio company. - Experience collaborating closely with product, design, engineering, and GTM leaders to deliver cohesive solutions. How you’ll grow - Within 1 month, you’ll plant your roots, including: - Completing Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. - Learning the current state of AI at Sprout, along with future product and technical roadmaps. - Diving into our products to learn about what makes our software unique and why customers love our products. - Beginning to understand the capabilities and limitations of our AI and data platforms. - Establishing relationships with other product, engineering, design and revenue leaders and identifying areas of opportunity. - Get hands-on with Sprout’s products, experiencing them from the customer’s perspective. - Within 3 months, you’ll start hitting your stride by: - Partnering with senior AI leadership to define key success metrics for your role and teams and how you will measure against them. - Participate in architectural discussions and decisions, asking the right questions to guide your team to successful outcomes. - Participating in planning and roadmap processes and helping to shape the product roadmap for long-term success. - Within 6 months, you’ll be making a clear impact through: - Owning the Trellis chat & Studio roadmap and delivering measurable results on key strategic initiatives. - Identify key opportunities to improve cross-team collaboration and alignment. - Evangelizing our AI product vision with internal and external stakeholders. - Stepping up as a leader to share best practices across the Product organization and help others grow from your experiences. - Becoming an expert in our approach to AI and to confidently speak to ever-changing trends, new product features and platform enhancements to internal and external stakeholders. - Within 12 months, you’ll make this role your own by: - Consistently meeting and exceeding established performance targets. - Obtaining (solicited and unsolicited) and acting upon peer, customer, and leadership feedback. - Continue to evolve Sprout’s product culture, shaping the next generation of product leaders. - Being recognized as a subject matter expert and leader of Trellis at Sprout. - Surprise us! Use your unique ideas and abilities to change AI and our analytical capabilities in Sprout in beneficial ways that we haven’t even considered yet! Benefits - Comprehensive Health & Wellness: - Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents. - Premium Mental Health Support: - Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources. - Retirement Savings: - 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match). - Financial Security: - 100% employer-paid Life and Disability insurance for your peace of mind. - Flexible Paid Time Off: - A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year. - Paid Parental Leave: - Up to 16 weeks of paid leave for new parents to support you in expanding your family. - Annual Lifestyle Stipend: - A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being. - Work From Home Support: - A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet. - Giving Back: - 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations. - Additional Financial Perks: - Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line.

Role Description This is a remote role that may only be hired in: CA. This position is responsible for working with cross-functional teams as well as other key business stakeholders (i.e. IT and Sales) to leverage technology to drive business performance and best in class client experiences. Develop and sustain industry leading technology innovation to create client centric experiences with the ability to translate digital solutions and trends into actionable technical innovation. Responsibilities - Design & Development - Lead workstreams of small-mid size projects, with the occasional large size projects. - Design, document, and communicate detailed technology approach for complex data driven integrations. - Provide solutions to complex problems across technology platforms, system integrations, and customer data and analytics. - Translates business requirements into technical solutions that deliver measurable results. - Lead the approach to enforce and optimize our digital data ingestion and validation process, as well as transformation and usage of the data for reporting and customer journey tracking. - Draft specifications and timelines as required to process files. - Develop and document new process changes for integrations and data based on new business requirements. - Define solutions approach and implementation. - Measurement and Optimization - Oversee data quality and tracking feeds from source to source. - Provide insights and recommendations for system and process enhancements. - Manage access and permissions to systems. - Develop new systems training documentation to ensure smooth adoption of systems. - Relationship & Practice Development - Develops influential relationships with vendors, business leaders, and other key stakeholders in support of program/product success. - Work with operations and vendor management for proposals and onboard new technology platforms. Qualifications - Bachelor's Degree and 4 years of experience in Technical project management or technical program management, computer science, MIS or equivalent OR High School Diploma or GED and 8 years of experience in Technical project management or technical program management, computer science, MIS or equivalent. - Preferred Area of Experience: Financial services, software and systems architecture, marketo, Microsoft dynamics, B2B marketing. - Preferred Skills: - Strong Agile Marketing Acumen and Ways of Working (Scrum, Kanban, Scrumban). - Deep knowledge in technology design, data and systems integration. - Experience with CMS, CMP, CRM, Marketo, Wedia, Wrike, Jira, Google Analytics. Requirements - Current contractor/contingent worker for FCB. - If hired in California the base pay for this position is generally between $150,000 and $191,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. - For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. Benefits - Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. - More information can be found at https://jobs.firstcitizens.com/benefits .

• Create, refine, and maintain Jira tickets, user stories, and acceptance criteria. • Translate business requirements into clear and actionable technical specifications. • Manage requirement changes and ensure proper documentation and communication. • Support backlog grooming, sprint planning, and prioritization activities. • Ensure that product requirements are fully understood by the development team. • Act as the primary coordination point between founders, developers, designers, and external partners. • Track progress, identify blockers, and proactively follow up on open tasks. • Ensure transparency regarding project status, risks, dependencies, and delivery timelines. • Facilitate alignment between business goals and technical implementation. • Prepare and participate in sprint reviews, demos, and planning sessions. • Coordinate testing activities across releases and feature deployments. • Support feature validation and acceptance testing. • Ensure implemented features meet business requirements and quality standards. • Track bugs and issues until resolution and verify fixes before release. • Work closely with frontend, backend, and mobile development teams. • Assist in clarifying technical requirements and resolving ambiguities. • Support release planning and deployment readiness. • Ensure smooth communication between business and technical stakeholders.

CAPCO POLANDWe are looking for a Poland-based candidate. At Capco Poland, we're not just another consultancy – we're the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we help clients tackle complex challenges across banking, payments, capital markets, wealth, and asset management. ROLE OVERVIEWWe are seeking an experienced Product Owner – Payments (SEPA / RTP / ACH) to join a strategic payments transformation programme within a leading global banking environment. In this role, you will support the evolution of payment proposition for Real-Time Payments (RTP) and Bulk Payments, with a key focus on the Ellipse programme and the migration of SEPA payment flows to a new payment infrastructure. You will work closely with Product, Technology, and Business stakeholders to define requirements, support delivery, and ensure successful migration of payment services and customer journeys. KEY RESPONSIBILITIESProduct Ownership & Requirements Management - Define, document, and manage requirements related to payment flow migrations, including processing, reconciliation, reporting, statements, and advises. - Support the migration of SEPA payment products, including RTP, Direct Debits, and Classic payment flows. - Review and refine user stories and functional requirements with Technology teams. - Collaborate with Product Managers to assess customer impacts and support client communication activities. - Ensure requirements are clearly understood and aligned with business objectives. Agile Delivery & Backlog Management - Review, prioritize, and manage the product backlog. - Support PI Planning activities, including scope definition and prioritization. - Work closely with Technology teams to support delivery planning and execution. - Contribute to decision-making regarding timelines, dependencies, and delivery priorities. Stakeholder Management - Engage business, product, and technology stakeholders to clarify requirements and drive alignment. - Support Lead Product Owners and collaborate across multiple PODs and workstreams. - Communicate product and process changes to relevant stakeholders. - Build strong relationships across global teams and support effective decision-making. KEY REQUIREMENTS - Minimum 5 years of experience as a Product Owner, Functional Business Analyst, or similar role within Payments. - Strong knowledge of payment products and schemes, including RTP, ACH, SEPA Credit Transfers, and/or SEPA Direct Debits. - Experience working on payment migrations, payment processing platforms, or transformation programmes. - Understanding of end-to-end payment flows, reconciliation, reporting, and operational processes. - Experience working in Agile environments, including backlog management and PI Planning. - Strong analytical and problem-solving skills with the ability to translate business requirements into actionable deliverables. - Excellent stakeholder management, communication, and influencing skills. - Ability to manage multiple priorities and work effectively in a fast-paced environment. Nice to Have - Knowledge of SEPA regulatory standards and compliance requirements. - Experience within global banking or transaction banking environments. - Familiarity with large-scale payments modernization or infrastructure transformation initiatives. - SAFe, Scrum Product Owner, or Agile certifications. WHAT WE OFFERWe offer a flexible collaboration model based on a B2B contract, with the opportunity to work on high-profile transformation programmes for leading financial institutions. RECRUITMENT PROCESS - HR Interview with Recruiter - Skill Interview with Hiring Manager - Client Interview - Feedback and Offer Joining Capco means joining an organization that is committed to an inclusive working environment where you're encouraged to #BeYourselfAtWork. #LI-HYBRID