First Citizens Bank

Role Description The IT Quality Assurance analyst II is responsible for ensuring the quality, stability, and compliance of Salesforce Financial Services Cloud application supporting banking and financial services operations. This role designs and executes test plans, coordinates defect resolution with development, product and business teams and supports continuous improvement of QA processes for Salesforce FSC and related integrations. - Lead test planning and execution for Salesforce FSC enhancements, releases, and projects, including functional, regression, integration, and user acceptance testing. - Develop and maintain detailed test cases, scripts, and test data aligned to business requirements, user stories, and acceptance criteria in an agile environment. - Execute manual testing as needed for core FSC capabilities such as financial accounts, client data model, households/relationship groups, referrals, and onboarding journeys. - Validate end-to-end processes across Salesforce FSC and integrated systems (core banking, digital channels, data warehouses, document management, and middleware such as MuleSoft), including APIs and batch processes. - Log, prioritize, and track defects through resolution, working closely with Salesforce admins/developers, integration teams, and product owners. - Perform regression testing for major and minor releases, including smoke/sanity testing in lower environments and production validation as needed. - Participate in requirements and design reviews to identify testability, quality, and control considerations early in the lifecycle. - Help estimate and size testing efforts (functional, regression, integration, and UAT support) as part of agile sprint planning, partnering with QA and Product Owners to ensure the test scope fits team capacity. - Ensure test coverage for regulatory and compliance-related requirements within the Salesforce FSC solution. - Document and maintain QA artifacts (test plans, traceability matrices, execution logs, defect metrics) in alignment with IT quality and SDLC standards. - Support and improve QA standards, templates, and processes, including contributions to test automation strategy for Salesforce. - Collaborate with business stakeholders to support UAT, provide testing progress updates, and demonstrate tested functionality where needed. - Monitor and report key quality metrics to drive continuous improvement. Qualifications - Bachelor's Degree and 2 years of experience in Quality Assurance experience in a Financial Services organization OR High School Diploma or GED and 6 years of experience in Quality Assurance experience in a Financial Services organization. - Hands-on experience testing Salesforce configurations (page layouts, flows, validation rules, security model, profiles/permission sets) and custom Apex/Lightning components. - Familiarity with financial services or banking processes (e.g., retail banking, lending, wealth or deposits), preferably within a bank, credit union or financial institution. - Working knowledge of QA tools such as JIRA, Test-Ray, Azure DevOps, or similar for test and defect tracking. - Strong understanding of integration testing concepts (REST/SOAP APIs, middleware, data feeds) and experience validating data across systems. - Excellent analytical documentation, and communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders. Preferred - Salesforce certifications such as Salesforce Administrator or Platform App Builder. - Experience in regulated environments with strong controls and audit requirements (banking, financial services, or insurance). Benefits Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits .

Role Description This is a remote role that may be hired in several markets across the United States. At First Citizens Bank we’re in the midst of a bold digital transformation—simplifying, consolidating, and modernizing the way we serve our customers. We’re evolving toward a foundational North Star Architecture that enables us to scale smarter, move faster, and deliver experiences that truly differentiate us in the market. This is not business-as-usual. We’re reimagining our digital banking platform from the ground up—rethinking how channels connect, how technology supports growth, and how teams collaborate to deliver with speed and purpose. Few get the chance to help shape something this foundational. This is your opportunity to be part of a once-in-a-career journey, building what’s next while staying grounded in the impact we create today. If you’re energized by transformation, passionate about Digital CIAM and Fraud solutions, and ready to help lay the technical bedrock for a digital-first future—we want to talk to you. We are looking for a Director of Technology – CIAM & Fraud Platforms who will be accountable for the strategy, delivery, and run excellence of Customer Identity & Access Management (CIAM) and Fraud technology that underpins digital sales and servicing journeys across retail and commercial banking channels. The role ensures customers can onboard, authenticate, and transact securely and seamlessly, while protecting the bank from fraud, identity abuse, and financial crime. The Director leads four cross-functional delivery pods, delivering at pace while meeting stringent security, regulatory, and operational resilience requirements. Qualifications - Bachelor's Degree and 8 years of experience in Technology Delivery, Project, Program, or Portfolio Management OR High School Diploma or GED and 12 years of experience in Technology Delivery, Project, Program, or Portfolio Management - 10 years technology leadership experience within banking or regulated financial services (preferred) - Proven ownership of digital identity and/or fraud platforms supporting high-volume customer journeys (preferred) - Experience leading multiple agile pods delivering customer-facing technology (preferred) - Strong understanding of digital banking, operational risk, and security controls (preferred) - Experience working with third-party vendors and SaaS platforms in a regulated context (preferred) - Excellent communication and stakeholder management skills (preferred) Requirements - Own the end-to-end technology roadmap for CIAM and Fraud capabilities supporting: - Digital onboarding and account opening - Login, step-up authentication, and consent - Servicing journeys across web and mobile - Real-time fraud detection and intervention - Ensure platforms support high availability, low latency, and peak traffic for always-on digital channels. - Drive simplification and reuse of identity and fraud capabilities across brands, products, and channels. - Ensure platforms align with enterprise architecture, security standards, and digital strategy. - Lead a number of technology pods, accountable for: - Roadmap delivery aligned to business outcomes - Engineering quality, resilience, and security-by-design - Predictable delivery against time, cost, and risk - Embed product-aligned, agile delivery with strong collaboration across Product, UX, Data, and Cyber. - Ensure CIAM and Fraud capabilities are delivered as reusable platforms, not point solutions. - Drive continuous improvement through automation, CI/CD, and DevSecOps practices. - Balance frictionless customer experience with strong authentication, authorization, and fraud controls. - Enable risk-based and adaptive authentication aligned to customer behavior and transaction context. - Ensure fraud detection capabilities support real-time decisioning with minimal false positives. - Partner with Fraud Operations and Customer Care to ensure effective customer treatment and resolution. - Ensure compliance with banking regulations, internal policies, and audit expectations related to: - Customer identity and access - Data protection and privacy - Fraud prevention and financial crime controls - Own technology responses to regulatory findings, incidents, and control issues. - Ensure platforms meet operational resilience expectations, including monitoring, failover, and recovery testing. - Participate in incident response for identity or fraud-related events. - Build and lead high-performing teams across engineering, delivery, and platform operations. - Develop deep capability in: - Digital identity engineering - Fraud analytics and decision platforms - Cloud-native, API-driven architecture - Create clear accountability across pods while fostering strong collaboration and engagement. - Actively coach and develop senior technologists and pod leads. - Partner with Digital CIAM and Fraud, Security, and Operations leaders to translate business growth, customer experience, and risk objectives into executable technology plans. - Provide clear, concise communication to senior executives on delivery status, risks, and trade-offs. - Influence prioritization decisions across competing digital initiatives. Benefits - Base pay for this position is generally between $175,000 and $240,000. - Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. - Total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. - First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.

Role Description This position provides application administration maintenance and identity and access management support. The IAM Administrator assists in the program development process, user acceptance testing, user access reviews, system documentation and implementation. This position ensures the technological and digital security of the Bank at an advanced level of ability and technical expertise. Mitigates exposure to cyber threats, security risks, and unauthorized access. Assesses organizational networks, applications, or systems for potential vulnerabilities. Protects assets and information through a variety of methods, resolving security issues or incidents as they arise. Maintains a strong knowledge of industry practices, technology, and evolving threats in order to enhance defenses for the Bank's information systems and resources. May provide guidance for less experienced associates in the work group. Responsibilities - Provide administration and support of SailPoint IIQ products - Implement and enforce mechanism to proactively monitor, respond and report on inappropriate data access events - Provide support for all design, implementation, and maintenance activities related to Identity Access Management (IAM) with SailPoint - Experience with the lifecycle management of enterprise end user accounts in various enterprise applications and services such as Active Directory, Azure, SAP, Salesforce and SailPoint IdentityIQ, and provide provisioning fulfilment services as needed. - Manage, maintain, and monitor the IAM application environment and tools; ensure the systems stay current and are running efficiently - Monitor system performance and health, ensuring high availability and performance of the SailPoint platform. - Good understanding of IAM systems such as Active Directory, LDAP, Single Sign-On (SSO), and Multi-Factor Authentication (MFA). - Maintain and upgrade IAM, directory, and SSO systems (SAML, OAuth, OIDC) - Knowledge of Linux with basic scripting skills for platform support - Remote eligible. Qualifications - Bachelor's Degree and 4 years of experience in Systems Engineering, Network, or Information Security OR High School Diploma or GED and 8 years of experience in Systems Engineering, Network, or Information Security - 3-4 years of proven experience as an IAM Engineer or in a related position. - Proficient in SailPoint IdentityIQ installation, configuration, and administration. - Strong understanding of IAM concepts, including identity lifecycle management, role-based access control (RBAC), and least privilege principles. - Familiarity with directory services (e.g., Active Directory, LDAP). - Experience with scripting (JavaScript, PowerShell) and SQL queries. Benefits - The base pay for this position is generally between $105,000 and $160,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. - For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. - Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. - More information can be found at https://jobs.firstcitizens.com/benefits .

Role Description This is a remote role that may be hired in several markets across the United States. Preference will be given to those located in North Carolina, Florida, Texas, and Arizona. We are seeking an experienced Hogan System Analyst to lead and drive business process transformation initiatives. This position is responsible for providing advanced technical and operational business system support for the core banking team. As a senior member of the team, you will collaborate with business stakeholders, architects, and development teams to deliver solutions that align with strategic objectives. In this role you will perform needs assessments to determine business requirements and implement functional specifications to assigned systems. Ensures that developed solutions support Bank objectives through reporting and analysis activities. May involve elements of system testing or development. May occasionally guide less experienced analysts in the work group. Responsibilities - Identifying Requirements: - Work closely with business and technology teams to define project scope and objectives. - Determine system requirements and communicate them through specifications, reports, project plans, or other documentation. - Ensure compliance through monitoring and analysis. - Schedule and facilitate portfolio review, requirements review, design review, and project status meetings with stakeholders, management, project, and technical teams. - Develop and maintain meeting agendas, meeting minutes, and issues and action item logs. - Collaboration: - Maintain excellent working relationships with internal business and technology partners, management, and vendors. - Data Analysis: - Source, compile, and interpret data. - Analyze data for accuracy and efficiencies, effectively communicating analysis output. - System Support: - Provide daily technical support for systems by responding to inquiries and ensuring processes run smoothly. - Work to continuously improve the end-user experience. - Assist in implementing recommended modifications and enhancements. - Create, execute, and manage development test plans and scripts. - Provide user acceptance and quality assurance test support. - Reporting: - Produce reports based on data analysis, user input, and system testing. - Identify patterns, discrepancies, and areas of improvement. - Documentation: - Elicit, develop, and manage business and functional requirements documents. - Perform gap analysis, develop process flows, and create screen and report prototypes. Qualifications - Bachelor's Degree and 4 years of experience in Systems Support, or Analytics, or Operations Support - OR High School Diploma or GED and 8 years of experience in Systems Support, or Analytics, or Operations Support - Preferred Qualifications: - 2+ years of experience as a Business System Analyst with a strong focus on Mainframe - Hogan Deposits experience or similar Core banking applications from Fiserv, FIS, Jack Henry or Systematic. - Experience with related applications, e.g. CIS/RPM also preferred. - Proficiency in Microsoft Office - Experience with ALM, Jira, SharePoint, SQL Queries Requirements - This job posting is expected to remain active for 45 days from the initial posting date listed above. - If it is necessary to extend this deadline, the posting will remain active as appropriate. - Job postings may come down early due to business need or a high volume of applicants. - If hired in North Carolina, the base pay for this position is generally between $98,045 and $115,000. - Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. - For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. Benefits - Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. - More information can be found at https://jobs.firstcitizens.com/benefits .

Role Description This is a remote role that may only be hired in the following location(s): AZ, NC and TX. We have a highly engaged team of engineers and are driving a new custom developed platform and implementing automated testing on all newly developed projects. Come join us as part of this exciting space where you can dig in the details with other developers and the business, as well as have fun sharpening your technical skills and designing solutions for problems that don’t yet have answers. We are looking for people who have a passion for development and leading teams. The ideal candidate is a seasoned software developer with a history of operating in large enterprise environments. Banking experience is preferred, but not necessary. This individual would have tangible examples of how they have led development teams to successful deployments, coached and mentored junior developers, and contributed to enterprise level design of a system(s). They will also be able to clearly communicate and express complex ideas not only with development team members, but also business product owners, while establishing a working relationship built on trust through delivery. Responsibilities - The Sr Software Engineer will be responsible for all software aspects within the team including research, design, technology insertion, development, testing, and support. - Lead SCRUM Agile development teams. - Partner with architects and solution engineers to design and develop technical solutions that meet user needs with respect to functionality, performance, scalability, and reliability. - Oversee proactive maintenance on our existing IaaS/SaaS and on-premises applications within the Digital, Cards, Risk, and Merchant Services to ensure our mission critical systems remain stable, are able to scale as our business grows, and remain fit-for-purpose. - Coordinate and assist with troubleshooting of code defects, data errors, and configuration problems to determine the origin of application errors. - Know how to support Business critical/complex applications. - Exercise judgement within defined procedures and practices to determine appropriate action. - Drive departmental best practices, guidelines implementation and adhere to standards. - Show expertise in designing and developing real-time integrations, file-based integrations, and be able to optimize the use of database level processing. - Demonstrate empathy with developers and possess an innate desire to create a superlative developer experience down to the last detail. - Have a deep love of building elegant, maintainable, well-documented, secure code. - Always work to improve oneself and constructively support the team around them. Qualifications - Bachelor's Degree and 4 years of experience in Software application development and maintenance OR High School Diploma or GED and 8 years of experience in Software application development and maintenance. Preferred Qualifications - 6+ years of back-end microservices focused development experience. - Strong knowledge and experience with Java 11+. - Strong knowledge and experience with Standard Design Patterns such as Factories, Command, Facade, Adapter, and more. - Strong knowledge and experience with OOD/OOA. - Strong knowledge and experience with Spring and Spring Boot frameworks. - Strong knowledge and experience with REST and APIs. - Strong knowledge and experience with Unit Test and Mocking frameworks. - Strong knowledge and experience with git. - Basic knowledge and experience with Postman. - Basic knowledge of messaging queues (Kafka), caching techniques and elastic search. - Basic knowledge and experience with Docker and Kubernetes. - Basic knowledge and experience with Scrum and Agile. - Basic knowledge and experience with wikis. Preferred Experience - Automation Testing. - React UI Development. - Gitlab Pipeline Development. - Experience leading development teams. Benefits Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits .

Role Description This is a remote role in NC, AZ, and TX. We are seeking a highly skilled Cyber Security Analyst with a strong background in application security and vulnerability management. This role focuses on identifying, analyzing, and mitigating security risks across software development pipelines using SAST, DAST, and SCA tools. The ideal candidate combines hands-on technical expertise with knowledge of modern security practices and emerging technologies, including AI/ML. Responsibilities - Application Security & Code Analysis - Perform static (SAST), dynamic (DAST), and software composition analysis (SCA) to identify vulnerabilities in applications and third-party components. - Analyze scan results, triage findings, and prioritize remediation efforts based on risk. - Partner with development teams to remediate vulnerabilities and improve secure coding practices. - Vulnerability Management - Conduct regular security assessments and vulnerability scans across applications and environments. - Validate and reproduce vulnerabilities, including false positive elimination. - Track and report vulnerability metrics, risk trends, and remediation progress. - Security Tools & Automation - Configure, deploy, and maintain security scanning tools (e.g., Checkmarx, Veracode, Fortify, Snyk, Burp Suite, OWASP ZAP). - Automate security testing processes using scripting or APIs. - Improve scanning efficiency and coverage through tuning and optimization. Qualifications - Bachelor's Degree and 6 years of experience in Information Security OR High School Diploma or GED and 10 years of experience in Information Security. - Hands-on experience with SAST, DAST, and SCA tools. - Web application security testing (OWASP Top 10, API security). - Strong understanding of secure software development lifecycle (SDLC / DevSecOps) and common vulnerabilities (e.g., injection, XSS, authentication flaws). - Proficiency in one or more programming/scripting languages (e.g., Python, Java, JavaScript, Bash). - Experience interpreting and prioritizing scan results and remediation plans. Preferred Qualifications - Experience integrating security tools into CI/CD pipelines (e.g., Jenkins, GitHub Actions, Azure DevOps). - Familiarity with container and cloud security (AWS, Azure, GCP). - Familiarity with AI/ML concepts and security implications. - Industry certifications such as CEH, Security+, SSCP, GIAC or comparable. Key Skills - Strong analytical and problem-solving skills. - Provide risk-based recommendations to stakeholders. - Ability to communicate technical findings to both technical and non-technical stakeholders. - Experience working cross-functionally with development and engineering teams. - Attention to detail with a risk-based security mindset. Nice-to-Have Experience - API security testing tools (Postman, SoapUI). - AI-assisted security tooling (e.g., anomaly detection, code analysis assistants). - Knowledge of regulatory frameworks (NIST, ISO 27001, SOC 2). AI/ML & Emerging Technologies - Leverage AI/ML-based security tools for enhanced detection and analysis. - Assess risks related to AI/ML models (e.g., data poisoning, model inversion, adversarial attacks). - Participate in securing AI-driven applications and data pipelines. Threat Analysis & Risk Management - Assess potential threats and attack vectors relevant to applications and APIs. - Apply threat modeling techniques (e.g., STRIDE) during development lifecycle. Benefits - Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. - More information can be found at https://jobs.firstcitizens.com/benefits .

Role Description This is a remote role that can only be hired remote in NC, AZ, TX, NE, FL. This position ensures the technological and digital security of the Bank at a high level of ability and technical expertise. It mitigates exposure to cyber threats, security risks, and unauthorized access. Protects assets and information through securing the data lifecycle and governance of sensitive data. Maintains a strong knowledge of industry practices, technology, and evolving threats in order to enhance defenses for the Bank's information systems and resources. May oversee less experienced associates in the work group. Responsibilities - Technical Security: Administers tools or processes that secure assigned technical areas and data. Participates in security audits, identifies security gaps, and develops and implements risk mitigation solutions. Ensures compliance with necessary protocols, configurations, or procedures. - Analysis: Identifies and evaluates potential sensitive data exfiltration in the Bank's networks, applications, or systems. Compiles data from internal sources. Understands general industry best practices for data protection handling across enterprise domains. Develops complex solutions and process improvements. - Security Expertise: Maintains a current knowledge of technology, emerging threats, and security trends within the assigned technical area. Advises on the development, enhancement, and monitoring of Insider Threat, Data Loss Prevention, Data Classification teams and its technologies. Provides guidance on appropriate data protection methodologies. Acts as a consultative resource to business and corporate functions on data loss policies and the bank’s associates. Leads projects and serves as a resource to other business units. - Governance: Provides guidance on data protection strategies and tactical approaches for the enterprise. Assists in reviewing and drafting the enterprise standards. Reviews and recommends business requested exceptions via a risk-based framework. Ensures compliance with all applicable requirements and service standards. - Business Strategy: Assists senior leadership in the development of security policies, standards, and strategies. Qualifications - Bachelor's degree with a minimum of 6 years of experience in systems engineering, networking or information security technologies -OR- High school diploma or GED with a minimum of 10 years of experience in systems engineering, networking or information security technologies. - Knowledge of data security practices, procedures, monitoring and alert tools (SCCM, SCOM, and Splunk), and risk management standards. - Knowledge of Active Directory administration and user provisioning, Domain Name System, Group Policy Objects, New Technology File System permissions, File Shares, SharePoint, Domain controllers, Lightweight Directory Access Protocol, data loss prevention technologies, encryption technologies, and single sign-on technologies. - Knowledge of Identity and Access Management concepts and technologies. - Ability to clearly communicate risks, threats, and vulnerabilities identified during assessments. Benefits Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits .

Role Description This is a remote position that can be hired in NC, AZ, TX, and VA. This position supports the Bank's Information Security and Cyber Threat management programs at the highest level of complexity and expertise. Leads the analysis and mitigation of threats identified within the Bank's networks and systems. Ensures that team reporting is timely, accurate, and escalated as necessary to provide actionable intelligence for cyber defense efforts. Develops process improvements and technical solutions that address the identified gaps or deficiencies. Drives the defense of the organization's information security and technological architecture through expert consultation and threat mitigation. Serves as a resource to team members and management on security threats, industry trends, and other relevant intelligence. Leads projects within the work group and resolves escalated, high-risk issues. Responsibilities - The role will focus on detection engineering, leveraging advanced security tools and frameworks to enhance their threat detection capabilities. - The ideal candidate will have deep expertise in SIEM log analysis and detection development, in-depth knowledge of security controls, and strong communication skills to collaborate across IT and enterprise monitoring teams. - Perform in-depth analysis of security events and detections from SIEM and EDR platforms. - Review and recommend improvements to security policies and detection strategies across security tools. - Assist with log analysis for critical applications, ensuring proper field capture and normalization. - Collaborate with IT teams and application owners to identify gaps and implement detection enhancements. - Apply MITRE ATT&CK framework to strengthen detection coverage and threat modeling. - Document findings, recommendations, and detection logic clearly and concisely. Qualifications - Bachelor's Degree and 8 years of experience in Information security OR High School Diploma or GED and 12 years of experience in Information security. - Proven experience in detection engineering within cybersecurity operations. - Strong proficiency in Splunk (Power User level or higher); Splunk administration experience preferred. - Hands-on experience with security tools such as CrowdStrike, UEBA, and database monitoring solutions. - Familiarity with SIEM and EDR analysis methodologies. - Working knowledge of the MITRE ATT&CK framework. - Excellent communication and organizational skills; ability to guide application owners through technical requirements. Benefits Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits .

Role Description This is a remote role that may only be hired in the following locations: Washington, Oregon, Idaho, Wyoming, North Dakota, South Dakota, or Nebraska. First Citizens Equipment Finance is a full-service, vendor-centric lending/leasing business unit. FCB EF provides a wide array of lending and leasing products/solutions to customers ranging in size from small/medium businesses to enterprise entities through its affiliation/alignment with OEM equipment vendors, their distributors, resellers, and dealers. This role is focused upon supporting Dealer and National Account relationships in the Industrial Equipment Leasing market segment (transportation, construction, manufacturing, and material handling). The ideal candidate will establish, develop, and grow industrial dealer relationships in the Pacific Northwest. These relationships will ultimately result in generating profitable transactions for new business volume. This person is the point person for the dealer and will be responsible for all aspects, including account management and closing end-user customer financing. Travel within the geographic territory is required. Responsibilities - Account Management - Key Stake holder reviews - Assist in developing new accounts and developing a pipeline of potential accounts - New Business Development by prospecting, qualifying, and closing new vendor programs - Negotiate transactions, help gather documentation and credit information - Assist in negotiation and deal structuring - On-Boarding new vendors and programs - Develop strong business relationships with both senior management and day-to-day contacts at established and newly developed vendor customers Qualifications - Bachelor's Degree and 6 years of experience in Equipment Finance/Leasing/Commercial Banking -OR- High School Diploma or GED and 10 years of experience in Equipment Finance/Leasing/Commercial Banking - Leasing industry knowledge in the industrial space (transportation, construction, manufacturing, and material handling) - Strong knowledge of lease transactions including pricing, credit, and documentation - Computer literate including MS Office Suite, and CRM knowledge (Salesforce) - Travel within the geographic territory, tradeshows, and other meetings - Excellent problem-solving skills - Exceptional ability to develop and cultivate strategic relationships - Strong presentation, organization, and time management skills - The ability to work independently but also demonstrates performance in a team setting (work with Sales Support in other locations) Requirements - The base pay for this position is relative to your experience but the range is generally $100,000 - $140,000 per year. - Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. - For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. Benefits Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits .

Role Description This is a remote role that can be hired in NC, AZ, and TX. We are looking for a motivated Privileged Access Management (PAM) Engineer to join our Information Security team. This role is ideal for someone with foundational experience in identity or infrastructure security who is looking to grow their expertise in PAM technologies and privileged account protection. You will help support and enhance enterprise PAM solutions while gaining hands-on experience in securing critical systems and credentials. - Assist in the deployment, configuration, and integration of PAM solutions across the enterprise. - Provide day-to-day operational support and administration of PAM platforms. - Support the management and security of privileged accounts and credentials, including service accounts and keys. - Collaborate with team members and stakeholders to gather requirements and support implementation efforts. - Help develop and maintain technical documentation, including SOPs and system design artifacts. - Create and update system diagrams and process documentation using tools like Visio. - Participate in system upgrades, patching, and security updates for PAM tools. - Assist with troubleshooting, performance tuning, and enhancements of security tools. - Support multiple initiatives and projects under guidance from senior engineers. - Participate in on-call or after-hours support on a rotational basis. Qualifications - Bachelor's Degree and 2 years of experience in Systems engineering, networking, or information security OR High School Diploma or GED and 6 years of experience in Systems engineering, networking, or information security. Requirements - Basic to intermediate experience with PAM tools (e.g., CyberArk, HashiCorp Vault, Delinea) or exposure to identity/security platforms. - Familiarity with privileged account concepts and access control principles. - Experience with scripting or automation (PowerShell, Python, or similar) is preferred. - Working knowledge of Windows Server administration. - Basic experience with Active Directory and directory services (LDAP). - Exposure to Linux/UNIX environments. - Fundamental understanding of networking concepts (TCP/IP, firewalls). - Familiarity with common protocols such as HTTP/HTTPS, DNS, SSH, and SMTP. - Proficiency with Microsoft Office tools (Word, Excel, PowerPoint); Visio experience is a plus. Preferred Qualifications - Exposure to identity governance tools such as SailPoint. - Experience with role-based access control (RBAC) concepts. - Understanding of security best practices and frameworks. - Relevant certifications (e.g., Security+, CySA+, or vendor-specific PAM/IAM certifications) are a plus. Benefits Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits .