Sprout General Referrals

Role Description Sprout Social is looking to hire a Strategic Services Consultant (Premier Success) on the Professional Services team as part of the Sales & Customer Experience organization. What you'll do: - Lead ongoing strategic consulting engagements that elevate our customers' social strategy, partnering with Customer Success Managers to help enterprise brands structure, refine, and scale their social media operations. - Optimize customers’ social operations by evaluating workflows, aligning social media strategy directly to business objectives, and keeping customers informed of emerging industry trends and digital shifts. - Strategize with executive stakeholders (VPs, CMOs) on collecting, analyzing, and leveraging social intelligence and cross-platform analytics to optimize brand performance and demonstrate clear ROI. - Leverage our Professional Services technology stack (Kantata, Google Workspace, Microsoft Office, and approved AI tools) to manage project timelines and execute high-quality customer deliverables. - Execute tailored Premier Success deliverables - such as custom performance reports, executive presentation decks, social care and publishing playbooks, workflow audits, and interactive strategy workshops. - Support customers in mastering complex social strategy use cases, including influencer marketing programs, social customer care workflows, and employee advocacy initiatives. - Drive continued growth and feature adoption across customer organizations as product capabilities and customer needs evolve. - Help operationalize internal consulting services, standardizing workflows and templates to elevate the overall capability of the Professional Services team. Qualifications - 4+ years in social media strategy, professional services, or strategic SaaS consulting. - Demonstrated experience in social strategy development and execution. - Demonstrated experience developing custom consulting deliverables, executive playbooks, and strategic reporting frameworks. - Proven project management skills with the ability to manage multiple ongoing customer engagements and deliverables concurrently. Requirements - Prior background in a social agency, enterprise brand social role, or dedicated SaaS consulting practice. - Subject matter expertise in sophisticated social strategy domains, such as influencer marketing, social customer care, or employee advocacy. - High data literacy with proven ability to turn social intelligence, listening metrics, and native platform insights into business growth opportunities. - Exceptional communication and presentation skills with experience delivering executive-level recommendations and leading interactive workshops. - Familiarity with cross-functional software lifecycle collaboration alongside Customer Success, Sales, and Product partners. - Professional fluency in Portuguese (verbal and written). Benefits - Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents. - Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources. - 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match). - 100% employer-paid Life and Disability insurance for your peace of mind. - A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year. - Up to 16 weeks of paid leave for new parents to support you in expanding your family. - A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being. - A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet. - 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations. - Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line.

Role Description Sprout Social is looking to hire a Senior Campaign Manager, ABX to join the Revenue Marketing team. This is a highly strategic individual contributor role at the center of Sprout’s enterprise go-to-market motion — responsible for owning the ABX strategy that turns target account lists into pipeline, and pipeline into revenue. This person is the quarterback of Sprout’s ABX motion. They set the strategy, align the stakeholders, and ensure that every channel — digital, field, content, brand, and sales — is working in concert around the accounts that matter most. What you’ll do: - You own the channel infrastructure and measurement layer of Sprout’s ABX motion, designing how we reach, engage, and track our key accounts across paid media, web, content, and the reporting and analytics to show impact and ensure every dollar and every signal is tied back to pipeline. - This role is one half of a two-part ABX model. - You’ll work lock step with field marketing and collaborate on who to target, how we’ll engage with them across physical and digital experiences and what infrastructure and measurement layers are required to ensure we’re maximizing reach, awareness, pipeline and revenue. - Own paid digital strategy and third-party digital sponsorships. - Define how paid digital investment is deployed against target accounts — including channel mix, audience targeting, and bid strategy — and manage third-party digital sponsorship relationships to ensure they are strategically selected, well-activated, and measured against account engagement outcomes. - Own account-level web personalization and retargeting. - Build and manage the digital infrastructure that delivers personalized web experiences and retargeting to target accounts and buying groups — ensuring every touchpoint across the web funnel is relevant to where an account is in its journey, and coordinated with Field Marketing’s on-the-ground engagement. - Own content strategy and persona messaging. - Define the content strategy and campaign narrative that underpins the ABX motion — including the persona-level messaging frameworks that inform how every digital channel speaks to target accounts. Collaborate with Field Marketing on account-specific content needs, while owning the strategic content architecture that scales across the program. - Own intent signal strategy and Revenue Operations alignment. - Define which intent signals drive account prioritization and digital campaign sequencing, and partner closely with Revenue Operations to connect the ABX motion to pipeline data, account scoring models, and enterprise revenue targets — ensuring digital campaigns are always pointed at the accounts that matter most to sales. - Own ABX full-funnel attribution, reporting dashboards, and campaign optimization. - Build and maintain the attribution models and reporting infrastructure that tie every digital touchpoint back to account-level pipeline and revenue impact. Partner with Marketing Operations on the underlying data flows and campaign infrastructure, and use performance insights to continuously optimize channel mix, targeting, and spend. Qualifications - You are a strategic B2B marketer with deep ABX or ABM expertise and a track record of driving enterprise pipeline through highly coordinated, multi-channel programs. - You know how to own a strategy, rally cross-functional partners around it, and hold the line on measurement — even when you’re not the one executing every tactic. - You bring equal parts analytical rigor and stakeholder savvy, and you know that the best ABX programs live and die by Sales alignment. - The minimum qualifications for this role include: - 8+ years of experience in B2B demand generation, integrated campaign management, or account-based marketing, preferably within SaaS or technology organizations. - Proven track record of owning and scaling ABM/ABX programs targeting enterprise accounts, including 1:1, 1:few, and 1:many motions. - Experience operating as a highly strategic individual contributor — setting strategy and directing cross-functional execution without direct management authority. - Strong ability to influence and align stakeholders across Sales, Marketing, and Operations — including senior leadership — without a direct reporting line. - Demonstrated experience with enablement, sponsorship management, and performance reporting in an ABX or demand generation context. - Strong analytical skills with the ability to translate account-level engagement data into actionable insights and executive-ready reporting. - Exceptional communication and stakeholder management skills — you can present pipeline impact to a CRO and walk an SDR through a play with equal clarity. - Preferred qualifications for this role include: - Hands-on experience with ABM platforms such as 6sense or Demandbase, and marketing automation platforms such as Marketo or HubSpot. - Familiarity with CRM systems (Salesforce) and multi-touch attribution and pipeline measurement frameworks. - Experience with intent data activation, account scoring, and buying group engagement strategies. - Background supporting enterprise SaaS GTM motions, ideally with exposure to both sales-led and product-led growth environments. - Experience developing and delivering Sales and SDR enablement materials tied to active ABX programs. Benefits - Comprehensive Health & Wellness: - Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents. - Premium Mental Health Support: - Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources. - Retirement Savings: - 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match). - Financial Security: - 100% employer-paid Life and Disability insurance for your peace of mind. - Flexible Paid Time Off: - A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year. - Paid Parental Leave: - Up to 16 weeks of paid leave for new parents to support you in expanding your family. - Annual Lifestyle Stipend: - A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being. - Work From Home Support: - A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet. - Giving Back: - 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations. - Additional Financial Perks: - Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line.

Role Description Sprout Social is looking to hire a Senior Director, Digital Marketing to join the Revenue Marketing team. This is a senior leadership role at the intersection of strategy and execution, responsible for driving pipeline, revenue, and customer growth across Sprout’s full digital marketing engine. What you’ll do - Own and evolve Sprout’s digital marketing strategy across web, paid media, and lifecycle marketing, driving measurable impact at every stage of the funnel for both sales-led and self-serve businesses. - Lead a team across three core functions: - Web and organic growth strategy (including SEO/AEO) - Paid media (paid search, paid social, display, programmatic, and third-party sponsorships) - Lifecycle and email marketing - Manage significant paid media investment across channels with a bias for performance, rigor, and continuous optimization. - Partner closely with Marketing Operations and Campaigns to build a connected, data-driven revenue marketing engine. - Serve as a strategic partner to the VP of Revenue Marketing and peer leaders across various marketing functions. - Own forecasting and performance reporting for digital channels, proactively surfacing risks, opportunities, and scenario recommendations to executive stakeholders. - Build and maintain a culture of experimentation, establishing structured testing frameworks across paid, web, and lifecycle. - Champion attribution modeling and full-funnel measurement. - Attract, develop, and retain top digital marketing talent. Qualifications - 12+ years of digital marketing experience, with significant experience in B2B SaaS or subscription-based software. - 5+ years of people management experience, including building and scaling multi-disciplinary digital marketing teams. - Deep expertise in paid media strategy and execution, including managing six-figure monthly budgets. - Demonstrated experience owning web and organic growth strategy, including SEO, AEO, and conversion rate optimization. - Experience leading lifecycle and email marketing programs that drive engagement, pipeline, and expansion. - Proven ability to own digital marketing forecasting and performance reporting. - Strong experimentation mindset with a focus on building test-and-learn frameworks. - Exceptional communication and executive presence. Preferred Qualifications - Experience supporting self-serve or product-led growth (PLG) motions. - Familiarity with modern martech stacks, including marketing automation and analytics tooling. - Background in high-growth public SaaS companies. - Experience partnering with or managing paid media agencies. How you’ll grow - Within 1 month: Build relationships with Revenue Marketing leadership and develop a deep understanding of Sprout’s business model. - Within 3 months: Take full ownership of digital channel strategy and build trust as a performance-oriented partner. - Within 6 months: Lead a connected, integrated digital marketing engine and evolve measurement frameworks. - Within 12 months: Own digital marketing strategy through annual and long-range planning cycles. Benefits - Premium BCBSIL medical, dental, and vision insurance for you and your eligible dependents. - Full, free access to Modern Health for mental health support. - 401(k) plan with a 50% company match on your first 6% of contributions. - 100% employer-paid Life and Disability insurance. - A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days. - Up to 16 weeks of paid parental leave. - A $1,000 USD annual Lifestyle Spending Account. - A one-time $550 USD stipend to set up your home office. - 16 hours of paid volunteer time annually, plus a $100 annual match for charitable donations. - Access to pre-tax commuter benefits and subsidized child/eldercare.

Role Description Sprout Social is looking to hire a FP&A Systems and AI Manager to the Finance team, reporting to the Director of Corporate FP&A. As a member of Sprout’s finance team, you’ll help better position Sprout for future growth while maintaining compliance and integrity at the highest level. Our team values transparency and direct ownership of responsibilities. What you’ll do - Design, build, and continuously improve workflows in Pigment, enhancing existing processes and architecting new ones to support budgeting, forecasting, long-range planning, and headcount planning. - Train and empower finance business partners to become self-sufficient in Pigment, building their capability to construct their own models, dashboards, and reports without relying on a systems specialist. - Act as a hands-on modeler, building and maintaining basic models directly in Pigment that will support foundational models used in planning cycles and ad hoc analysis. - Own the health of Pigment's data pipelines, handling maintenance, enhancement, and issue resolution to ensure data flows accurately and on time. - Serve as the FP&A team's AI evangelist, maximizing use of Pigment's native AI agents and identifying new applications of AI that raise the quality, speed, and depth of the team's deliverables. - Serve as the primary point of contact for Pigment users across Finance, providing troubleshooting, documentation, and ongoing support. - Partner with FP&A leadership and cross-functional stakeholders to translate evolving business requirements into system enhancements and process improvements. - Stay current on Pigment's product roadmap and broader FP&A tooling and AI trends, proactively identifying opportunities to adopt new capabilities. Qualifications - Deep, hands-on experience with Pigment, including model architecture, formula logic, workflow design, and system administration. - 3-5+ years of experience implementing Pigment or a comparable EPM/FP&A planning tool (e.g., Anaplan, Adaptive Planning). - Experience building and maintaining data integrations between an EPM platform and external systems such as NetSuite, Salesforce, or HRIS/headcount tools. - Experience with SQL and a solid understanding of data flows, integrations, and governance across finance systems. - Excellent communication skills with the demonstrated ability to train and enable non-technical business partners to build their own models, dashboards, and reports. - Strong analytical instincts and attention to detail, with a track record of ensuring data integrity and system accuracy at scale. - Genuine interest and hands-on experience applying AI and automation tools to finance workflows. Requirements - Experience at a high-growth B2B SaaS company. - Familiarity with Pigment's native AI capabilities and experience integrating planning tools with LLMs such as Claude. - Experience partnering directly with FP&A or corporate finance leadership to shape a systems and automation roadmap. Benefits - Comprehensive Health & Wellness: Premium BCBSIL medical, dental, and vision insurance for you and your eligible dependents. - Premium Mental Health Support: Full, free access to Modern Health for you and your dependents. - Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions. - Financial Security: 100% employer-paid Life and Disability insurance. - Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days. - Paid Parental Leave: Up to 16 weeks of paid leave for new parents. - Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account. - Work From Home Support: A one-time $550 USD stipend to set up your home office. - Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations. - Additional Financial Perks: Access to pre-tax commuter benefits and subsidized child/eldercare.

Role Description Sprout Social is looking to hire a Senior Director, Enterprise Transformation, for the Finance team. This role involves leading the Transformation Team, which is responsible for executing Sprout's transformation strategy. Key responsibilities include: - Drive Cross-Functional Program Coordination: Own the connective tissue across select cross-functional, high-impact workstreams — tracking dependencies, surfacing blockers, and ensuring effective communication. - Resolve Cross-Functional Conflict: Own resolution of conflicts and competing priorities across workstreams, driving them to closure. - Own Financial Interlock & Value Realization: Partner with FP&A to track transformation initiatives and ensure they translate into financial outcomes. - Lead Process & Work Design: Redesign workflows and decision rights in collaboration with leaders. - Drive Change Leadership & Communication: Help leaders communicate changes effectively and build team skills. - Manage Risk & Decision-Making: Build structures for identifying and escalating risks appropriately. - Enable the Right Representation: Ensure the right people are represented in decisions. - Advise on Ways of Working: Help teams design effective meeting rhythms and decision-making norms. - Build Sustainable Capability: Document successful processes and transfer capability back to teams. Qualifications - 12+ years of professional experience with a deep understanding of transformation strategy, operational efficiency, and financial performance. - 7+ years of experience leading large-scale, cross-functional initiatives within global, matrix-based environments. - Experience tracking financial impact and cost-to-achieve metrics. - Exceptional problem-solving skills and the ability to make fact-based decisions even in the absence of complete information. - Proven ability to influence stakeholders at all levels, from individual contributors to the Executive Leadership Team. Requirements - Direct experience in the B2B SaaS or high-growth technology space. - Experience supporting executive leadership or board-level strategic planning. - Advanced proficiency with best-in-class project management and tracking tools such as Jira, Monday.com, or Atlassian products. Benefits - Comprehensive Health & Wellness: Premium BCBSIL medical, dental, and vision insurance for you and your eligible dependents. - Premium Mental Health Support: Full, free access to Modern Health for you and your dependents. - Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions. - Financial Security: 100% employer-paid Life and Disability insurance. - Flexible Paid Time Off: A flexible PTO policy with additional company-wide Rest & Recharge days. - Paid Parental Leave: Up to 16 weeks of paid leave for new parents. - Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account. - Work From Home Support: A one-time $550 USD stipend for home office setup and a monthly $50 USD stipend for internet. - Giving Back: 16 hours of paid volunteer time annually and a $100 annual match for charitable donations. - Additional Financial Perks: Access to pre-tax commuter benefits and personalized financial wellness support.

Role Description Sprout Social is seeking a Senior Director, Decision Analytics to join our Strategy & Business Operations team. In this senior leadership role, you will head our centralized Decision Analytics function, overseeing the data science and analytics teams that power strategic choices across the entire company. This isn't a passive reporting role. You are tasked with reinventing how Sprout approaches data—moving beyond retrospective reporting to build a predictive, insights-driven culture where data actively shapes business outcomes. Inheriting a team mid-transformation, you will define how every major function at Sprout utilizes data to accelerate growth and maximize business impact for years to come. As a pillar of the Strategy & Business Operations organization, you will sit at the critical intersection of business strategy and technical data infrastructure. We are completely rebuilding our centralized data approach, making this role the single most important hire for our department's future. What you'll do: - Own and lead Decision Analytics, Sprout's centralized analytics and data science function, spanning domain-specialized pods supporting Marketing, Revenue, Product, and Finance across the full organization. - Set the vision, standards, and operating model for how Decision Analytics works at Sprout, including how the team prioritizes, partners with stakeholders, and measures its own impact. - Drive a fundamental shift in how Sprout's business teams use data: from reactive reporting to proactive, insight-driven decision-making that creates measurable business impact. - Serve as the primary analytics and data science thought partner to senior business stakeholders across the organization, building deep relationships, understanding what each team is trying to accomplish, and guiding the team to deliver the highest-leverage work. - Connect the dots across the organization, understanding what individual pods are working on, what business stakeholders need, and what is the best use of the team's time and capability. - Be a hands-on leader: willing to get into the weeds alongside your team when needed, help work through a complex analysis or model, unblock a problem, or bring the right people into the room. - Lead and develop a team of managers, analysts, and data scientists across multiple domain pods, creating a culture of proactive partnership, intellectual curiosity, and high standards. - Partner closely with the Director of Data Enablement on data infrastructure and analytics engineering requirements, ensuring the analytical layer is built on a trustworthy and scalable data foundation. - Champion AI-forward thinking across the analytics and data science function, identifying opportunities to incorporate AI and automation into how the team works and what it delivers. - Drive change management as the organization completes its transition to a centralized analytics model, building trust with stakeholders, establishing new ways of working, and helping the team thrive in a new operating structure. - Collaborate cross-functionally without ego; this role requires a genuine collaborator who is more invested in outcomes than ownership. Qualifications - 12+ years in analytics, data science, or a related field, including 5+ years leading teams within a SaaS or subscription-based business. - 5+ years experience of hiring, developing, and mentoring a high-performing team of managers, analysts, and data scientists. - Proven success scaling and managing a centralized or hybrid analytics function that simultaneously supports diverse cross-functional business units. - Deep, fluent understanding of core SaaS metrics across the customer lifecycle (e.g., ARR growth/composition, NRR, GRR, pipeline velocity, CAC payback, LTV:CAC, and product activation). - The ability to move fluidly between high-level executive strategy and granular, hands-on technical execution. Requirements - Experience leading an analytics organization through a major consolidation, restructure, or operating model transformation. - Hands-on familiarity with the modern data stack (SQL, Python, dbt, cloud warehouses, BI/visualization tools like Tableau/Hex/Looker) and a foundational understanding of ML modeling frameworks and experimentation design. - Experience expanding advanced data science capabilities alongside core analytics, including predictive modeling and ML-based forecasting. - An AI-forward mindset with practical experience integrating AI tools and automation to accelerate and scale analytical workflows. Benefits - Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents. - Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources. - 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match). - 100% employer-paid Life and Disability insurance for your peace of mind. - A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year. - Up to 16 weeks of paid leave for new parents to support you in expanding your family. - A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being. - A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet. - 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations. - Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support.

Role Description Sprout Social is looking to hire a Director of GTM Systems and Applied AI to lead our Revenue Operations systems function. In this role, you will lead a team to own the non-Salesforce tech stack and drive our GTM AI roadmap, engineering, and Center of Excellence governance. This is a hands-on-keyboard leadership role; you will personally build and prototype AI workflows alongside your engineers, rather than just directing them. What you’ll do - Own the GTM Tech Stack: Manage the architecture, configuration, and governance of all non-Salesforce platforms (Outreach, Gong, ZoomInfo, Fullcast, Openprise, etc.). - Drive Salesforce Strategy: Serve as the GTM business owner for CRM requirements; partner tightly with IT to prioritize the RevOps backlog and keep Salesforce aligned with revenue operations. - Lead and contribute to the GTM AI Roadmap & COE: Direct GTM AI Engineers building custom workflows; establish the Center of Excellence (COE) standards for AI governance, UAT, and build vs. buy decisions. - Build & Prototype: Take a hands-on role in developing and launching AI workflows, automations, and integrations - writing requirements, prototyping in agent frameworks, and getting into the API/data weeds when needed. - Govern Data Quality: Maintain system integrations, routing, and enrichment workflows to ensure clean, reliable data across the full stack in partnership with the Data/BI and IT teams. - Optimize & Consolidate Tooling: Run a structured system intake model with clear SLAs, and strategically consolidate redundant software to build a leaner tech stack. - Champion Team Leadership: Lead, unblock, and develop a high-performing team (GTM AI Engineers, Business Analyst, and GTM Systems Admin). Qualifications - 7+ years in GTM systems, sales operations, or revenue operations, with meaningful time both owning systems hands-on and leading technical teams. - Experience managing technical ICs (engineers, analysts, or systems specialists) and providing meaningful technical direction. - Strong Salesforce fluency as a business stakeholder and power user with the ability to write clear requirements and evaluate technical tradeoffs. - Experience managing or partnering with an IT or technical team as the business owner of a shared system. - Direct hands-on experience with two or more of our core stack: Claude, Gong, ZoomInfo, Lusha, Cognism, LeanData, Openprise, or Fullcast. - Technical fluency to direct AI engineers credibly (understanding CRM data models, enrichment architecture, API integrations, and custom builds vs. integration platforms). - Demonstrated track record of deploying AI or automation in a GTM context, shipping workflows revenue teams actually use. - Strong data orientation with an understanding of data design, reliability, and governance standards. Preferred qualifications - Familiarity with agent frameworks or platforms (Claude Agent SDK, n8n, Vercel AI SDK). - Hands-on experience with Fullcast and/or Openprise. - Proven track record of driving software stack consolidation in B2B SaaS. - Experience with Marketing Automation (Marketo, HubSpot) and lead lifecycle design. - Direct hands-on experience with Salesforce CPQ or Revenue Cloud. - Familiarity mapping sales methodologies (MEDDPICC) into CRM field design. How you’ll grow - Within 1 month: Complete Sprout Social’s new hire training & onboarding program alongside other new Sprout team members to gain a broader understanding of our products and organization. - Build deep relationships with your direct reports, the VP of RevOps, and key GTM stakeholders. - Map the current stack state, integration gaps, and data quality debt. - Align with the VP of RevOps on GTM AI roadmap priorities and sequencing. - Personally prototype and ship at least one production AI workflow. - Within 3 months: Publishing a formalized GTM AI roadmap with clearly sequenced priorities. - Defining and launching the AI COE operating model, including intake processes, UAT standards, and clear "ship criteria." - Ensuring the IT partnership is running smoothly at the working level via your team's Business Analyst. - Within 6 months: Successfully deploying multiple AI workflows into production, driving measurable rep productivity gains. - Establishing the COE as a known, trusted resource across GTM, where teams proactively bring business problems to be solved. - Initiating stack rationalization efforts with a clear, strategic consolidation roadmap underway. - Within 12 months: Consistently executing against the AI and systems roadmap, optimizing revenue engine velocity and efficiency. - Successfully reducing stack redundancy while expanding the capabilities of our core tools. - Obtaining and acting upon cross-functional feedback to continuously refine data standards, tooling governance, and team impact. Benefits - Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents. - Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources. - Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match). - Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind. - Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year. - Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family. - Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being. - Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet. - Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations. - Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line.

Role Description Sprout Social is looking to hire a Website and Growth Strategy Manager to the Marketing team. This role sits within the Website Strategy Team and serves as a key strategic leader bridging Marketing and the Growth Product organization. You will define and drive the strategy for connecting website acquisition to product activation, shaping a seamless, data-driven user journey that supports Sprout’s transition to a Product-Led Growth (PLG) model. What you’ll do - Cross-Functional Leadership: - Act as the primary conduit between Marketing and Growth Product, aligning strategies, priorities, and execution across teams. - Web-to-Product Strategy Ownership: - Define and drive the strategy for critical handoff moments from website to product, including segmentation, routing, and conversion optimization ensuring a cohesive visual and user experience (UX) framework across public-facing web properties and the in-app onboarding environment. - Data & Platform Strategy: - Lead the vision for integrating marketing intent data with product usage data, enabling a unified view of the customer and powering personalization. - Self-Service & Segmentation Strategy: - Architect scalable web pathways for different buyer segments, balancing self-service growth with enterprise routing. - Lifecycle Strategy Partnership: - Define segmentation and behavioral frameworks that power lifecycle marketing and in-product experiences. - Full-Funnel Impact Ownership: - Establish and drive reporting frameworks that connect upstream acquisition to downstream activation, PQLs, and revenue impact. Qualifications - 6+ years of experience in Digital Marketing, Product Marketing, or Growth within B2B SaaS. - Proven experience owning strategy in a Product-Led Growth (PLG) or self-service growth environment. - Strong technical fluency across marketing, product, and data platforms (e.g., AEP, Adobe CJA/Target, Salesforce, MixPanel, Pendo, Redshift). - Demonstrated ability to influence and align cross-functional stakeholders at multiple levels. - Track record of driving measurable impact across complex, multi-stage funnels. Preferred Qualifications - Deep expertise in architecting and optimizing "Plan Picker" logic, dynamic B2B pricing pages, stepped sign-up flows, and self-service routing models. - Familiarity with defining data requirements, field mapping, or data schemas to pass web intent/marketing data into corporate data warehouses. - Proven track record of leveraging account-based intent data (e.g., 6sense, ZoomInfo) to build real-time website personalization and automated, behavioral-led journeys. - Experience collaborating closely with UI/UX designers and product squads to maintain a unified design language and frictionless user experience across web properties and in-app environments. How you’ll grow - Within 1 Month: - Build relationships with Marketing, Product, and other key cross-functional partners. - Assess the current web-to-product ecosystem and identify key gaps. - Align stakeholders on priorities and success metrics. - Within 3 Months: - Establish target-state strategy for web-to-product experience. - Launch high-impact experiments and initial integration improvements. - Within 6 Months: - Implement unified data and segmentation frameworks. - Deliver measurable improvements in activation and conversion. - Within 12 Months: - Establish scalable personalization and growth systems. - Act as a strategic leader influencing PLG direction across Marketing and Product. Benefits - Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents. - Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources. - Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match). - Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind. - Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year. - Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family. - Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being. - Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet. - Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations. - Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line.

Role Description Sprout Social is looking for a Chief of Staff to partner with our R&D leaders (Product, Engineering, and Design) to turn strategy into motion. Reporting to the CPO and supporting both the CPO and CTO, you will hold a high-visibility, high-leverage position at the intersection of strategy and execution. You’ll shape how a category-leading Social Intelligence company builds and scales for the world's most forward-thinking social media practitioners. What you’ll do - Serve as a trusted advisor and thought partner to both the CPO and CTO, shaping the R&D leadership agenda and preparing them for board and executive interactions. - Lead the operational teams managing the R&D operating cadence (meetings, reviews, and quarterly planning) and drive the tracking, reporting, and alignment of R&D OKRs with company strategy. - Act as the first line of judgment on escalations and meeting requests—triaging what requires direct leadership attention versus what can be resolved async. - Build and maintain the R&D operational dashboard, translating data on delivery velocity, capacity, and headcount into clear narratives that drive decisions. - Lead high-priority, ambiguous initiatives (e.g., org design or AI-operating-model buildouts) across the R&D portfolio. - Serve as the primary POC and partner for FP&A, leading overall budget governance across Engineering, Product, and Design. - Surface trade-offs by bringing options, costs, and recommendations to the CPO and CTO to make prioritization calls highly visible. - Partner with People and Finance on the joint R&D hiring plan, capacity model, and senior onboarding. - Draft and own key R&D communications, ensuring a consistent voice across executive memos and board content. Qualifications - 12+ years of experience spanning strategy, operations, management consulting, product management, or a prior Chief of Staff role, ideally within a high-growth or public B2B SaaS company. - 5+ years of direct people management experience. - Deep fluency in how R&D organizations operate — the product development lifecycle, product, design, and engineering org structures, capacity planning, and the relationship between roadmap, resourcing, and business outcomes. - A proven track record of influencing VP-, SVP-, and C-level leaders without owning the org chart. - Exceptional written and verbal communication — you can draft board materials and present to senior leaders, framing complex topics clearly and proactively. - Strong operational and analytical rigor: you build repeatable processes and hold yourself to a high standard of accuracy and accountability. Preferred Qualifications - Experience supporting a combined Product and Engineering (or R&D) organization, or reporting into a CPO, CTO, or CPTO. - Background in high-growth SaaS or technology companies, ideally with exposure to multiple planning cycles and periods of organizational change. - Familiarity with the tooling of modern R&D operations — OKR and planning systems, roadmapping tools, and delivery/velocity analytics. How you'll grow - Within 1 month: Build trust and working rhythms with both the CPO and CTO, and relationships across the R&D leadership team and key cross-functional partners. - Within 3 months: Stand up a single, unified R&D operating cadence and OKR ledger jointly owned by the CPO and CTO. - Within 6 months: Deliver multiple cross-cutting strategic initiative end-to-end. - Within 12 months: Operate as an indispensable partner to the R&D leadership team through full annual and quarterly planning cycles. Benefits - Comprehensive Health & Wellness: Premium BCBSIL medical, dental, and vision insurance for you and your eligible dependents. - Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources. - Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions. - Financial Security: 100% employer-paid Life and Disability insurance. - Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year. - Paid Parental Leave: Up to 16 weeks of paid leave for new parents. - Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account. - Work From Home Support: A one-time $550 USD stipend for home office setup, plus a monthly $50 USD stipend for internet. - Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations. - Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare, discounted pet insurance, and no-cost personalized financial wellness support.

Role Description Sprout Social is seeking an experienced and visionary Principal Product Manager to drive the strategy, execution, and launch of key artificial intelligence features, expanding the capabilities of Sprout’s agentic AI, Trellis. The Principal PM will work with a high degree of autonomy, serving as the deep domain expert for their focus area, driving experimentation, and fostering a culture of rapid iteration. This role is critical to Sprout’s transformation into a proactive social intelligence platform. What you’ll do - Define and evangelize a high-impact roadmap for Trellis Chat and Trellis Studio that translates customer needs into intuitive agentic workflows ensuring Trellis solves key customer pain points and drives ROI. - Lead high-stakes, platform-wide initiatives by identifying integration points across the Sprout portfolio, enabling customers to achieve sophisticated outcomes with minimal effort through seamless agentic assistance. - Partner deeply with cross-functional teams to develop our Trellis skills ecosystem. - Serve as the primary subject matter expert for Trellis within the product org, maintaining a constant feedback loop with customers. - Act as the connective tissue between GTM, Design, and Engineering to ensure that features are not only technically sound but also commercially viable and intuitively designed. - Elevate the product organization’s collective AI literacy by mentoring peer PMs, sharing best practices, and helping shape the internal standards for building and shipping intelligent products. - Stay at the forefront of AI trends and the competitor landscape. - Drive the execution of "best-in-class" product delivery, balancing the urgency of immediate customer needs with the long-term scalability and innovation of our AI core. Qualifications - 10+ years of PM experience in platform or AI roles in a B2B product-driven SaaS environment. - Experience building agentic solutions within a B2B SaaS environment. - Proven success leading initiatives in a multi-product portfolio company. - Experience collaborating closely with product, design, engineering, and GTM leaders to deliver cohesive solutions. How you’ll grow - Within 1 month, you’ll plant your roots, including: - Completing Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. - Learning the current state of AI at Sprout, along with future product and technical roadmaps. - Diving into our products to learn about what makes our software unique and why customers love our products. - Beginning to understand the capabilities and limitations of our AI and data platforms. - Establishing relationships with other product, engineering, design and revenue leaders and identifying areas of opportunity. - Get hands-on with Sprout’s products, experiencing them from the customer’s perspective. - Within 3 months, you’ll start hitting your stride by: - Partnering with senior AI leadership to define key success metrics for your role and teams and how you will measure against them. - Participate in architectural discussions and decisions, asking the right questions to guide your team to successful outcomes. - Participating in planning and roadmap processes and helping to shape the product roadmap for long-term success. - Within 6 months, you’ll be making a clear impact through: - Owning the Trellis chat & Studio roadmap and delivering measurable results on key strategic initiatives. - Identify key opportunities to improve cross-team collaboration and alignment. - Evangelizing our AI product vision with internal and external stakeholders. - Stepping up as a leader to share best practices across the Product organization and help others grow from your experiences. - Becoming an expert in our approach to AI and to confidently speak to ever-changing trends, new product features and platform enhancements to internal and external stakeholders. - Within 12 months, you’ll make this role your own by: - Consistently meeting and exceeding established performance targets. - Obtaining (solicited and unsolicited) and acting upon peer, customer, and leadership feedback. - Continue to evolve Sprout’s product culture, shaping the next generation of product leaders. - Being recognized as a subject matter expert and leader of Trellis at Sprout. - Surprise us! Use your unique ideas and abilities to change AI and our analytical capabilities in Sprout in beneficial ways that we haven’t even considered yet! Benefits - Comprehensive Health & Wellness: - Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents. - Premium Mental Health Support: - Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources. - Retirement Savings: - 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match). - Financial Security: - 100% employer-paid Life and Disability insurance for your peace of mind. - Flexible Paid Time Off: - A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year. - Paid Parental Leave: - Up to 16 weeks of paid leave for new parents to support you in expanding your family. - Annual Lifestyle Stipend: - A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being. - Work From Home Support: - A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet. - Giving Back: - 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations. - Additional Financial Perks: - Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line.