Role Description The Technical Project Manager leads and manages cross-functional technology initiatives through the full project lifecycle, including: - Requirements gathering - Planning - Design - Development - Implementation - Post-launch support The role ensures high-quality delivery that is on time and within budget while balancing rigor with flexibility in a fast-paced environment. This role serves as a critical bridge between technical teams and business stakeholders, translating complex technical work into clear business outcomes across manufacturing and distribution operations. Qualifications - Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field; or equivalent work experience. - PMP certification or in active pursuit. - Agile certification (e.g., Scrum, SAFe) preferred. - 3–5 years of exposure experience in software development, systems integration, infrastructure, or IT operations. - 2–4 years of experience in manufacturing, supply chain, distribution, or operational environments preferred. - 4-7 years of experience managing technical projects through the full life cycle in IT, applications, infrastructure, data, or digital product environments. - Experience coordinating technical teams, managing delivery dependencies, and working with Agile and Waterfall methods, including tools such as Jira or Azure DevOps. - Proven experience managing ERP, WMS, TMS, or other enterprise system implementations. - Strong collaboration, communication, facilitation, and risk management skills. - Excellent verbal and written communication skills with the ability to translate technical concepts into business language for business stakeholders and non-technical audiences. - Strong customer service mindset and sense of urgency to deliver results. - Ability to think strategically, navigate ambiguity, and solve complex technical and organizational problems. - Commitment to knowledge sharing, documentation, and continuous improvement of delivery practices. Requirements - Lead end-to-end delivery of technology projects and position the PMO as a strategic partner to the organization. - Develop and manage project plans, charters, communication plans, testing plans, and implementation plans. - Manage project scope, schedule, budget, resources, risks, and quality of deliverables. - Coordinate cross-functional technology teams including developers, architects, QA, infrastructure, security, and Support throughout the project lifecycle. - Identify, assess, and mitigate technical risks including integration dependencies, system performance, data integrity, cybersecurity, and compliance requirements. - Oversee system implementations, integrations, proofs of concept, and production deployments, including post-launch monitoring, stabilization, and support. - Manage vendors, software platforms, and implementation partners delivering technical capabilities and services. - Oversee technology-focused change management to drive user adoption, training, and effective utilization of new systems and tools. - Assist with driving the adoption and maturation of Agile methodologies across the organization. - Apply Agile, Waterfall, and hybrid delivery approaches based on project complexity and stakeholder needs. - Partner with the technical team to identify risk, deliverables, and outcomes. - Travel up to 5% across ACR facilities (FTE).

Role Description As a Senior Technical Project Manager, you will lead delivery excellence across a portfolio of enterprise cloud implementation projects for our nonprofit clients. In this role, you will provide visible leadership and ownership over the full project lifecycle, turning intricate business challenges into elegant digital solutions across ecosystems like Salesforce, ServiceNow, or NetSuite. We are looking for a dual-threat professional: a master of client relationship management and project governance who is equally comfortable rolling up their sleeves to support functional QA and testing. If you are a proactive consultant ready to drive outcomes autonomously and build lasting executive partnerships, we invite you to bring your unique perspective to our team. - Manage complex cloud software implementation projects across the full lifecycle, ensuring optimal resource utilization and delivery excellence. - Alternate seamlessly between high-level project governance and hands-on execution, including driving robust functional testing (QA) and supporting basic configuration as needed. - Actively manage stakeholders' expectations, project financials, budget health, resource alignment, and potential scope creep. - Ensure strict adherence to our delivery structure and agile project management methodologies during solution implementation. - Manage stakeholder expectations through transparent reporting on project health, strategic risk mitigation, and proactive escalation management. - Coordinate technical teams to ensure that client business requirements (such as donor management, grant tracking, and fundraising workflows) are effectively incorporated into design specifications, multi-platform integrations, and data transfers. - Prepare for and lead discovery meetings and workshops with clients to uncover pain points and map out strategic business objectives. - Expertly utilize Jira to track project progress, manage backlogs, and maintain delivery momentum. - Act as an absolute client advocate to resolve escalations swiftly, ensuring long-term, trusted client partnerships. Qualifications - 5-10 years of hands-on project management experience within a professional services or consulting environment. - 3+ years of experience leading technical implementations for major enterprise SaaS/Cloud platforms (e.g., Salesforce, ServiceNow, NetSuite, or equivalent cloud ecosystems). Deep platform-specific coding/configuration is not required, but a strong technical aptitude is essential. - Proven track record running large-scale, enterprise-level digital transformation projects ($1M+ portfolios or budgets). - Flawless English fluency with exceptional communication skills, capable of commanding a room and instilling executive confidence. - Strong relationship management skills, including working in a fast-paced environment and interacting with C Level executive and senior management. - Strong competency in financial/budget management, project documentation tracking, and scope control. - Proven experience using enterprise Project Management tools and expert-level proficiency using Jira for agile work management. - Willingness to align working hours with Eastern (EST) and Central (CST) client time zones (early starts required if West Coast-based). Desired Qualifications - Prior experience working within or consulting for the Non-Profit sector (familiarity with NPC, donor management, and fundraising terminology). - In-depth technical knowledge of the Salesforce ecosystem and related platform certifications. - A proven track record of managing high-volume, fast-paced project portfolios without losing attention to detail. How You’ll Embody Our Core Values - Put People First: Build trusted relationships with clients and mentor teammates. - Grow Together, Win Together: Share knowledge, celebrate wins, and elevate others. - Bring Your Authentic Self to Work: Foster openness, empathy, and integrity in every interaction. - Take the Path You’ll Be Proud Of: Deliver excellence, own outcomes, and learn from challenges. - Push Boundaries, Blow Minds: Design creative, scalable solutions that drive real impact. Compensation Compensation is competitive and benchmarked to the market. Exact ranges vary by region and will be discussed during the initial interview process. AI Disclosure & Hiring Practices Plative uses AI-powered tools to support our recruitment process. However, AI tools never replace human judgment; all hiring decisions are made entirely by our Talent Team. Plative Inc. is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected characteristic. We are also committed to fair employment practices regarding citizenship and immigration status.

• Plan, coordinate, and track Customer Technical Service (CTS)-related projects, including new product launches, technical improvements, and customer initiatives. • Serve as a primary coordination contact for customers on assigned projects; maintain communication, and provide status updates. • Organize and support filling line trials and field testing at customer sites, including logistics, data collection, and follow-up reporting. • Track project risks, quality concerns, and customer issues; coordinate resolution efforts. • Facilitate collaboration across Engineering, Quality, Manufacturing, Supply Chain, and Commercial teams.

Role Description The IT Project Manager is responsible for delivering key technical business initiatives and will play a crucial role as the leader of project teams. This role ensures that project goals and scopes are aligned, deliverables and tasks are on time and meet established project standards. This position reports to the Senior Manager and is part of the IT Program Management Office located in Brea (CA) and working remotely to cover Global Projects. In this role, you will have the opportunity to: - Lead dynamic project assignments from initial assessment through to completion, by leveraging and coordinating the expertise of diverse disciplines. - Craft comprehensive project plans, schedules, and budgets; engage in negotiations with functional managers to secure the right resources and build a team dedicated to achieving project success. - Prioritize tasks to ensure productivity, quality, and customer service goals are consistently met. - Collaborate with business stakeholders to clarify requirements, ensuring alignment and understanding as needed. - Monitor and track project progress, providing key stakeholders with regular updates to the team to keep them informed of milestones and achievements. - Innovatively address and remove obstacles to enhance team productivity and ensure smooth project execution. Qualifications - Bachelor’s degree in computer science or related field or equivalent experience. - Proven track record of managing complex projects, typically with 7-10 years of IT project management experience in relevant industries. - Advanced Project Management Skills: Proficiency in project management methodologies (e.g., Agile, Scrum, Waterfall) and tools (e.g., Microsoft Project, JIRA, PPM Pro). - Ability to identify, assess, and mitigate project risks, with a proactive approach to problem-solving and conflict resolution. - Strong leadership & stakeholder management skills with the ability to assemble, manage, and motivate diverse project teams to accomplish project objectives. Requirements - 20% Travel will be required to Project sites and Brea CA. - It would be a plus if you also possess previous experience in PMP and Scrum certification. Benefits - Comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees. - This position is eligible for a remote work arrangement in which you can work remotely from your home. - The annual salary range for this role is USD $120k-$160K. - This job is also eligible for bonus/incentive pay.