• Act as the primary point of coordination for all Technology & Innovation division projects. • Manage project schedules, scope, deliverables, and dependencies across multiple teams. • Facilitate cross-departmental communication, ensuring alignment between technical teams, internal stakeholders, and leadership. • Proactively identify risks, issues, and resource conflicts, escalating as needed. • Maintain accurate and up-to-date project records in JIRA and Deltek Vantagepoint. • Prepare and distribute project dashboards, reports, and portfolio-level summaries for leadership review. • Ensure consistency in documentation, including charters, meeting minutes, task logs, and lessons learned. • Support resource management and forecasting by maintaining clean project data. • Apply technical understanding to facilitate discussions with software development, AI, GIS, IT administration, data analytics, and field technology teams.

• Define project scope, objectives, and deliverables in collaboration with stakeholders. • Develop detailed project plans, including timelines, tasks, resource requirements, and budget. • Assemble and lead cross-functional project teams. • Provide clear direction, set expectations, and ensure team members understand their roles and responsibilities. • Effectively communicate project goals, progress, and issues to stakeholders, team members, and other relevant parties. • Allocate and manage resources efficiently, considering the skills and availability of team members. • Identify potential risks and develop mitigation strategies. • Implement quality control processes to ensure that project deliverables meet established standards. • Coordinate with external vendors and third-party service providers when necessary. • Manage changes to project scope, schedule, and costs effectively. • Work closely with clients and stakeholders to understand their needs and expectations. • Create and maintain project documentation, including project charters, requirements, technical specifications, and testing plans. • Ensure that projects comply with relevant IT security standards and regulations.

• Du integrierst Luna technisch in die Infrastruktur jeder neuen Arztpraxis und sorgst dafür, dass unsere KI-Rezeptionistin vom ersten Tag an reibungslos funktioniert. • Du analysierst die bestehende Telefoninfrastruktur und das Praxisverwaltungssystem jeder Praxis und planst die technische Integration von Luna • Du richtest Telefonweiterleitungen, SIP-Verbindungen und Anbindungen an gängige Praxissysteme (z. B. Ivoris und charly by solution) ein • Du begleitest Praxen durch den gesamten technischen Onboarding-Prozess – von der Erstanalyse bis zur erfolgreichen Aktivierung • Du koordinierst mehrere parallele Onboarding-Projekte und priorisierst effizient nach Dringlichkeit und Komplexität • Du bist erste technische Ansprechperson für Praxisteams während des Onboardings und kommunizierst klar und lösungsorientiert auch mit nicht-technischen Gesprächspartnern • Du dokumentierst Integrationsschritte, Praxiskonfigurationen und technische Besonderheiten strukturiert in unserem System • Du arbeitest eng mit unseren Forward Deployed Engineers zusammen und eskalierst spezifische Anforderungen gezielt • Du identifizierst wiederkehrende Integrationshürden und bringst aktiv Verbesserungsvorschläge für unsere Onboarding-Prozesse ein

• Management of construction activities • Inspection and construction observation • Cultural and environmental compliance oversight • Contract compliance in and among the most beautiful landscapes within the United States and its territories • Provide regional resources for various project assignments