Provide support for sales and club delivery systems, analyze data for accurate reporting, respond to customer inquiries, and collaborate with various departments to enhance operational efficiency and communication.

• Lead, coach, and develop Sales Team Leads and their distributed teams across multiple locations and time zones • Define and execute the commercial strategy across multiple brands, driving both customer expansion and new customer acquisition • Identify, evaluate, and pursue new market opportunities, customer segments, partnerships, and revenue channels • Develop and test scalable go-to-market motions, prospecting strategies, and sales initiatives that drive sustainable growth • Partner closely with Marketing to align demand generation, content, campaigns, lead nurturing, and pipeline development efforts • Build and optimize sales processes, playbooks, documentation, scripts, and enablement programs that improve consistency and scalability • Establish KPIs, forecasting processes, and performance metrics to drive accountability and informed decision-making • Collaborate with Customer Success and Account Management teams to maximize customer lifetime value and product adoption • Delegate ownership and execution responsibilities to Team Leads while maintaining visibility into performance, priorities, and outcomes • Drive alignment across teams through regular business reviews, performance discussions, and follow-up on key initiatives • Analyze market trends, customer insights, and sales performance to continuously refine strategy and execution • Serve as a hands-on leader who can contribute to strategic initiatives while empowering teams to execute independently • Support other tasks or projects as assigned to meet team and business needs

• Lead a team responsible for maintaining a profitable and healthy business through joint business planning with key customers • Deliver growth through maximizing core and expanding new distribution for the Wella portfolio • Become an expert on Wella brand strategies and product portfolios • Work in conjunction with team and internal business partners to create and execute a 4P strategy at the customer • Have full ownership of all levels of the customer P&L • Communicate progress and risk effectively to management on a consistent basis • Train & lead account managers to sell, implement, and evaluate business plans to meet or exceed financial objectives • Coach account managers to manage and improve distribution, pricing, shelving, and merchandising • Develop productive working relationships with key customer contacts

• Being accountable for new customer acquisition, pipeline development, and commercial performance across assigned enterprise accounts and target markets. • Developing and executing territory and accounting plans aligned with business growth objectives and commercial priorities. • Identifying, qualifying, and converting new opportunities across enterprise organizations and strategic target accounts. • Leading customer discovery activities to understand business challenges, operational requirements, and authentication workflows. • Building executive relationships with decision-makers, business leaders, IT organizations, security teams, and key stakeholders. • Positioning and selling enterprise authentication solutions including secure print, SSO, MFA, credential-based authentication, and related technologies. • Driving opportunities through the complete sales cycle from prospecting through negotiation and closure. • Developing and managing a healthy pipeline with accurate forecasting and clear visibility of opportunities, risks, and actions. • Collaborating with channel partners, system integrators, resellers, and technology partners to expand market reach and accelerate growth. • Partnering closely with Product Management, Marketing, and Technical Solutions teams to support customer engagements and market adoption. • Providing market intelligence, customer insights, and competitive feedback to support business planning and portfolio development. • Representing HID in customer meetings, industry events, partner engagements, and commercial activities. • Maintaining disciplined CRM management, opportunity governance, and reporting practices