• Being accountable for new customer acquisition, pipeline development, and commercial performance across assigned enterprise accounts and target markets. • Developing and executing territory and accounting plans aligned with business growth objectives and commercial priorities. • Identifying, qualifying, and converting new opportunities across enterprise organizations and strategic target accounts. • Leading customer discovery activities to understand business challenges, operational requirements, and authentication workflows. • Building executive relationships with decision-makers, business leaders, IT organizations, security teams, and key stakeholders. • Positioning and selling enterprise authentication solutions including secure print, SSO, MFA, credential-based authentication, and related technologies. • Driving opportunities through the complete sales cycle from prospecting through negotiation and closure. • Developing and managing a healthy pipeline with accurate forecasting and clear visibility of opportunities, risks, and actions. • Collaborating with channel partners, system integrators, resellers, and technology partners to expand market reach and accelerate growth. • Partnering closely with Product Management, Marketing, and Technical Solutions teams to support customer engagements and market adoption. • Providing market intelligence, customer insights, and competitive feedback to support business planning and portfolio development. • Representing HID in customer meetings, industry events, partner engagements, and commercial activities. • Maintaining disciplined CRM management, opportunity governance, and reporting practices

**About Vogelsang USA** Vogelsang USA is a leading manufacturer of rotary lobe pumps, progressive cavity pumps, grinders, and engineered fluid-handling solutions serving municipal, industrial, agricultural, biogas, transportation, and OEM markets. Our reputation is built on innovation, reliability, and exceptional customer support. As we continue to expand our aftermarket business, we are seeking a high-potential leader to build, scale, and ultimately own our aftermarket growth strategy across North America. This is more than a VP role. For the right individual, success in this position can lead to a clear executive leadership path, including consideration for the President role within approximately two years. **The Opportunity** The Vice President of Aftermarket Sales will lead Vogelsang USA’s aftermarket growth strategy, driving revenue through replacement parts, service programs, upgrades, repairs, rebuilds, and lifecycle support offerings. This executive will work across a unique go-to-market model that includes both independent distribution partners and direct OEM relationships. The ideal candidate understands how to create demand, influence end users, develop distributors, and build sustainable aftermarket programs that increase customer lifetime value. We are looking for someone who sees aftermarket not as a support function, but as a strategic growth engine. **What You’ll Do** **Strategic Leadership** - Develop and execute the North American aftermarket growth strategy. - Build multi-year plans to increase parts, service, and upgrade revenue. - Identify new aftermarket business models and recurring revenue opportunities. - Partner with executive leadership on growth initiatives and succession planning. **Sales & Channel Development** - Lead aftermarket sales through a network of distributors across multiple industries. - Strengthen distributor engagement, accountability, and performance. - Develop programs that increase aftermarket penetration within existing accounts. - Partner with OEM customers to maximize lifecycle revenue opportunities. - Drive adoption of service contracts, preventative maintenance programs, and rebuild offerings. **Customer Growth** - Improve customer retention and lifetime value. - Create data-driven approaches to installed base management. - Identify high-value opportunities for upgrades, retrofits, and modernization projects. - Establish VOC (Voice of Customer) processes that improve customer experience and aftermarket capture rates. **Team & Organizational Development** - Build and mentor future leaders within the organization. - Collaborate with sales, engineering, operations, customer service, and product management. - Establish KPIs and accountability measures that drive profitable growth.

• Build a systematic, scalable, 'turnkey' sales department. • Establish a sustainable sales ecosystem (processes, metrics, standards). • Enhance the team's product expertise. • Minimize operational errors and improve the quality of client agreements. • Foster seamless cross-departmental collaboration. • Future Outlook: Unify sales systems for the CIS and international markets. • Team Leadership: Recruit, onboard, train, and coach the team to sell high-ticket products. • Funnel Optimization: Audit and optimize the sales funnel (from lead to payment) to boost conversion rates. • Processes & KPIs: Implement sales standards, regulations, and KPIs while minimizing operational errors. • Data-Driven Management: Analyze metrics, test hypotheses, and make data-backed decisions. • Knowledge & Collaboration: Build a product knowledge base and establish seamless cross-departmental workflows.

• Operator Contact: 70% of time allocation. Make, obtain, and secure sales. Develop and maintain sales through product presentations and customer interaction on behalf of CORE clients as directed. • Develop and maintain a Platinum Partner Portfolio of a minimum of 35 accounts by calling on them every 60 days. • Make a minimum of 12 sales calls per week. • Present a minimum of 3 clients on each sales call. • Utilize CRM for planning & reporting sales activity, obtaining targets, objective planning, and self-management by entering all relevant information in real time and in accordance with all assigned deadlines. • Utilize data to drive new sales at your assigned contracts. • 100% execution on assigned non-commercial objectives. • Work collaboratively with distribution to drive new sales through opportunity identification and compliance management. • Maintain and update operator profiles: Buyer contacts, priority, market segments, attributes, size, buying group affiliation, distribution channel, client competitive information, etc. • Manage administrative time in an effective manner. Preparing for and securing the necessary sales tools (samples, programs, POS, etc.) needed for a professional sales presentation. • Support team effort as needed and requested by management via company sales meetings, food shows, vendor fairs and district sales meetings.