Wella Company

• Achieve assigned bi-annual and annual targets for consumption and gain new customer metrics. • Complete annual Joint Business Plans with Key Customers in line with The Wella Company's top priorities. • Plan & Execute Distributor (BSG) Sales Meetings and Trainings with your Salon Business Consultant team. • Proactively develop relationship with your local Cosmoprof (BSG) stores to support the Wella Portfolio. • Communicate regularly with your Sales-Manager to provide regular updates and plan interventions if needed. • Actively prospect your market to identify and close competitive brand salons to GAIN new business.

• Provide technical Level 1–2 support for HR systems, integrations, and HR service management tools. • Investigate and resolve low to moderate complexity issues related to HR workflows, roles and permissions, interfaces, and employee data. • Monitor SLAs and KPIs for HR Technology and Projects, analyze case drivers, root causes and system defects, facilitate operational prioritization. • Monitor and analyse HR solutions roadmap incl new releases and maintain enhancement and change request backlog. • Support users with system navigation, transactions, approvals, and troubleshooting. • Monitor integration errors and coordinate issue resolution with solution architects, other technical teams and vendors. • Perform routine technical system administration and data maintenance activities. • Support testing activities for releases, patches, and enhancements. • Maintain support documentation, knowledge articles, and operational procedures. • Escalate complex issues to solution architects, product owners, or other technical teams when required.

• Support planning, coordination, and execution of HR transformation and HR technology initiatives. • Track project timelines, risks, dependencies, milestones, and action items. • Support intake, classification, prioritization, and governance of HR enhancement requests and initiatives. • Monitor SLAs and KPIs for HR Technology and Projects, analyze case drivers, root causes and system defects, facilitate operational prioritization. • Monitor and analyze HR solutions roadmap incl new releases and maintain enhancement backlog. • Coordinate with HR, HRIS, IT, vendors, and operational teams to ensure alignment and delivery progress. • Prepare project documentation, status updates, presentations, and governance materials. • Support process improvement, standardization, and operational optimization initiatives. • Assist with testing coordination, change tracking, communication activities, and rollout support. • Maintain project plans, RAID logs, prioritization trackers, and portfolio reporting. • Support PMO activities and continuous improvement of delivery processes.

• Deliver monthly/quarterly/yearly sales targets in terms of overall territory turnover, number of buying accounts and specific brands/innovations/initiatives turnover • Target, profile, and work to convert key prospective salons and spas into customers • Strategically and tactically develop a strong and profitable business partnership with salons • Acc urate ly report and forecast the business which would include monthly sales, promotions, and initiatives • Effectively work with direct manager & cross-functional internal resources to plan and execute strategic plans with excellence

• Provide Level 1–2 support for HR systems, integrations, and HR service management tools. • Investigate and resolve low to moderate complexity issues related to HR processes, workflows, permissions, interfaces, and employee data. • Monitor SLAs and KPIs for HR Technology and Projects, analyze case drivers, root causes and system defects, facilitate operational prioritization. • Monitor and analyse HR solutions roadmap incl new releases and maintain enhancement backlog. • Support users with system navigation, transactions, approvals, and troubleshooting. • Monitor integration errors and coordinate issue resolution with technical teams and vendors. • Perform routine system administration and data maintenance activities. • Support testing activities for releases, patches, and enhancements. • Maintain support documentation, knowledge articles, and operational procedures. • Escalate complex issues to architects, product owners, or technical teams when required.

• Define and maintain HR technology architecture standards and integration principles. • Design end-to-end solutions across ServiceNow HRSD, HRIS, identity/access management, collaboration tools, and enterprise platforms. • Lead integrations between HR systems such as SAP SuccessFactors, payroll, ITSM, document management, and communication platforms. • Drive automation, self-service, workflow simplification, and employee experience improvements. • Partner with HR, IT, Security, and external vendors on solution delivery and roadmap planning. • Ensure compliance with security, data privacy, audit, and governance standards. • Support AI-enabled HR operations, case management optimization, and service analytics. • Provide architectural guidance for APIs, middleware, event-based integrations, and cloud-native solutions.

• Achieve assigned bi-annual and annual targets for consumption and gain new customer metrics. • Complete annual Joint Business Plans with Key Customers. • Plan & Execute BEST IN CLASS Distributor (BSG) Sales Meetings and Trainings. • Communicate regularly with your Sales-Manager to provide updates and plan interventions. • Actively prospect your market to identify and close competitive brand salons.

Role Description In this role, you will help shape the future of HR service delivery. You will drive the architecture, design, and evolution of HR technology solutions, with a strong focus on ServiceNow HR Service Delivery (HRSD) and enterprise integrations. Working across systems, workflows, automation, and AI capabilities, you will help create scalable, secure, and seamless experiences that make HR services more connected, intuitive, and impactful. This role is based in Portugal with remote working arrangements. What You’ll Do - Define and maintain HR technology architecture standards and integration principles. - Design end-to-end solutions across ServiceNow HRSD, HRIS, identity/access management, collaboration tools, and enterprise platforms. - Lead integrations between HR systems such as SAP SuccessFactors, payroll, ITSM, document management, and communication platforms. - Drive automation, self-service, workflow simplification, and employee experience improvements. - Partner with HR, IT, Security, and external vendors on solution delivery and roadmap planning. - Ensure compliance with security, data privacy, audit, and governance standards. - Support AI-enabled HR operations, case management optimization, and service analytics. - Provide architectural guidance for APIs, middleware, event-based integrations, and cloud-native solutions. Qualifications - Active HRSD certification – must have; strong expertise in ServiceNow HRSD architecture and capabilities. - ServiceNow Certified System Administrator (CSA) certification – must have, nice to have – Active CIS-HR implementation certification. - 5+ years of experience in HR technology, enterprise architecture, or HR systems integrations. - Experience integrating SAP SuccessFactors or other HRIS platforms with enterprise systems. - Knowledge of APIs, middleware, integration platforms, and authentication standards. - Experience with workflow automation and service management processes. - Strong stakeholder management and cross-functional collaboration skills. - Understanding of HR processes including employee lifecycle, case management, onboarding/offboarding, and HR operations. - Understanding of the application delivery lifecycle, including development in lower environments, testing, deployment controls, and change governance. - Experience working in global environments with governance and compliance considerations preferred. - Fluency in English is a must. Company Description Wella Company is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders. EEO Opportunities We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Wella Company with federal and state disability laws makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at: Wella Company Consumer Affairs . We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results.

• Lead, develop and recruit a team of field Account Managers • Sell & support the full professional salon brand portfolio • Own headquarter joint business planning for 5 key DBE Accounts • Increase market share by prospecting and gaining new salon and school doors • Deliver business targets within a defined budget with existing customers • Maximize the market’s education capacity

• Develop and manage a full-service Professional Beauty Direct to Salon Sales team • Responsible to manage some National Accounts within Canada for the professional beauty business • Drive profitable net sales growth across Direct-to-Salon and National Accounts • Build and sustain long-term professional salon partnerships • Lead, coach, and develop a high-performing sales team