• Lead a team of producers within your game area to create robust production plans and execute against those plans, adjusting to the changing needs of the project over time • Understand overall project goals and use those to inform planning and decisions in your areas of ownership • Identify and collaborate with other discipline leads to mitigate risks within your areas of ownership, ensuring that the team has the space to create something amazing while staying on a path toward ship • Manage and direct producers within your development group, collaborate with them to define near-term goals, mentor them regarding project or people challenges, and support them in achieving career objectives • Produce the Leadership Team for your area including scheduling and running rituals, tracking risks, etc • Establish production pipelines and processes for your areas of ownership • Iterate on production processes over time to continuously improve our collaboration, transparency, and velocity • Lead by example, demonstrating production best practices and subject matter expertise within your area • Directly produce feature teams within your area as needed • Collaborate with Executive Producer and other producers to align production plans across all areas of development • Assist the Executive Producer in managing production budgets, including both staff headcount and development budget

• Manages and coordinates in-kind programs in support of wish granting. • Supports chapters by developing and delivering training and onboarding materials on national in-kind program processes. • Monitors effectiveness of in-kind portfolio through analyzing chapter utilization and in-kind program impact on direct wish expenses. • Informs decisions on targeted deployment of in-kind resources, where applicable, to ensure the greatest enterprise-wide impact. • Develops and maintains an understanding of chapters’ in-kind needs, including creating effective communication channels. • Collaborates with Corporate Alliances team in securing and developing high-impact in-kind resources for chapters. • Analyzes, tracks and reports on both cash and in-kind programs. • Synthesizes and shares chapter and donor feedback to improve program impact. • Directly completes booking requests for in-kind resources when centralized booking is needed. • Prepares and updates program documentation, including request forms, process documents, and fact sheets. • Supports day-to-day management of in-kind programs. • Performs other job duties, as assigned.

• Lead the revision, expansion, and optimization of onboarding materials and workflows to establish a standardized, role-specific, and site-relevant onboarding program. • Deliver hands-on, in-person onboarding and provide ongoing virtual support during the initial integration period and beyond, ensuring continuous guidance and reinforcement of learning. • Drive the development, review, and maintenance of documentation, training templates, study-specific training, and platform-specific user guides tailored to Care Access tools (e.g., ST, UPVIO, CRIO, IT Support and Supply Portal, Fusion Live, Safety Culture) and/or sponsor-provider platforms. • Conduct baseline assessments and early issue resolution for new hires. • Lead the creation, review, and refinement of training curricula, role-specific training plans, and educational materials, ensuring alignment with organizational standards, regulatory requirements, and evolving operational needs. • Collaborate with Subject Matter Experts (SMEs) and cross-functional teams to ensure educational content reflects current regulatory standards, organizational priorities, and clinical best practices. • Design and implement competency evaluation frameworks and assess clinical skills during onboarding and throughout training to ensure readiness and ongoing proficiency.

• Own Campaign Activation and Optimization • Plan for media allocated to our health screening programs and clinical studies on traditional / localized media as well as manage relationships with vendors • Identify new growth channels and execute testing • A/B test creative continuously across all channels • Work with Growth Marketing Manager and Content Development teams to share insights on performance and continuously improve campaigns • Cross-Functional Collaboration • Work with operational, clinical and other teams to plan advertising campaigns and get insight on participant feedback • Data-Driven Growth & Reporting • Manage reports and dashboards to track creative and audience performance over time. • Develop strategies that focus on conversion, as well as improve top and mid-funnel campaigns to increase awareness and education • Work with cross-functional teams (marketing, tech, and operations) to drive data-backed marketing solutions • Other Responsibilities: • Manage local listings through listing management tool • Other ad hoc responsibilities as needed • Provide support to public relations efforts and communications