Role Description In this position... - Our Global Dealer Engagement team builds successful partnerships with our 9,500 dealers. - Helps dealers unlock their full potential and increase customer satisfaction. - Focuses on training and productivity, governance, customer sentiment, diversity, community, retail excellence, systems and process modernization, and rewards and recognition. - Aims to help dealers differentiate themselves from the competition and maximize their strengths. Qualifications - Marketing, sales, and service expertise. - Ability to turn data-driven insights into innovative solutions. - Experience enhancing sales and customer loyalty. Requirements - Strong partnership-building skills. - Experience in training and productivity improvement. - Knowledge of governance and customer sentiment analysis. Benefits - Opportunity to work with a visionary vehicle and mobility services company. - Chance to make a significant impact on customer experience.

• Design and execute risk-based audit and sampling programs across classification, reference data, and governed datasets. • Test outputs against authored rules, definitions, and quality thresholds, documenting pass/fail evidence. • Quantify quality across dimensions (accuracy, completeness, consistency, timeliness) and track trends over time. • Validate the effectiveness of human-in-the-loop review, identifying where validation is or is not catching errors. • Investigate root causes of quality issues and recommend rule, process, or training improvements. • Produce clear audit findings, scorecards, and assurance reporting for governance and leadership. • Maintain audit trails and evidence sufficient to support internal and external scrutiny. • Partner with Governance to refine rules and thresholds based on observed failure patterns.

• Support the maintenance and evolution of the ISMS (ISO 27001) and PCI-DSS, including controls, Statement of Applicability (SoA) and documentation • Ensure compliance and monitor cloud security posture, acting consultatively with Engineering and Infrastructure teams prior to formal audit cycles • Support M&A activities by conducting security assessments of acquired companies and designing plans to raise their security maturity • Create, review and maintain Information Security policies, standards and procedures • Support sustainment of compliance programs (ISO 27001/27002, SOC 2 Type II, PCI DSS and SOX) • Support the execution of internal audits and follow up on external audits, organizing evidence and responding to requests • Monitor security controls and technical/regulatory action plans (including requirements from Bacen (Brazilian Central Bank) and PCI) with the responsible areas • Organize and maintain audit evidence and operational effectiveness testing of controls • Support the preparation of reports, compliance indicators (KPIs) and risk status updates for committees and executive boards.

Role Description We’re looking for a Behavioral Health Auditor III to join us in a fully remote role. In this position, you’ll use your knowledge of payer policies, industry standards, and regulatory guidelines to review and audit Behavioral Health claims. Your work will directly impact the integrity of healthcare payments and help ensure accurate, compliant practices across the industry. This isn’t just auditing—it’s about bringing insight, spotting trends, and helping shape the future of Behavioral Health payment integrity. - Salary Range: $60,100 - $85,800* - Location: 100% Remote (U.S.-based) - Up to 10% annual travel (for team meetings and limited client onsite engagements.) Benefits For more information on benefits and what we offer please visit us at EXL Careers and Benefits . Company Description EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including: - Insurance - Healthcare - Banking and financial services - Media - Retail EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers. EXL is the indispensable partner for leading businesses in data-led industries such as: - Insurance - Banking and financial services - Healthcare - Retail - Logistics We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration – and we’ve been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. Clients choose EXL as their transformation partner for many reasons: - Our geographic diversity makes talent all over the world instantly accessible. - Digital accelerators enable unmatched speed-to-value, letting you realize results fast. - It’s our people that truly set us apart, including the 1,500 data scientists we have dedicated to our generative AI practice. - More than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we’re some of the best in the business. Contact us to see how we can help you achieve your goals.