• Deploy, install, and commission Paladin drone systems at customer sites, ensuring systems meet operational and safety requirements. • Assist 24/7 Reliability: Participate in an on-call rotation covering critical incidents across software, firmware, networking/LTE, and on-site hardware setups (docks, sensors, EXT/compute, cabling). • Diagnose and resolve system failures; perform maintenance, repairs, upgrades, and component replacements across drone docks, sensors, compute, and networking equipment. • Support customer training, operational readiness, and best practices to ensure reliable day-to-day system use. • Collect logs, diagnostics, and field data to support root-cause analysis and long-term reliability improvements. • Work closely with Engineering, Product, and Customer Success teams to resolve issues, improve deployments, and harden systems for scale. • Document field issues, resolutions, and best practices to improve internal processes and customer outcomes. • Travel frequently to customer sites across the U.S. to support deployments, maintenance, and escalations.

• Install, maintain, repair, and upgrade complex diagnostic instruments and automation systems to ensure optimal performance and uptime. • Perform advanced troubleshooting of hardware, software, and system-level issues; independently resolve complex service challenges. • Serve as a technical escalation point for critical customer issues and complex service situations. • Build and maintain strong customer relationships through proactive communication and expert technical guidance. • Own and manage the assigned territory, prioritizing service activities to meet customer and business requirements. • Ensure all service activities comply with Abbott quality systems, regulatory standards, and laboratory safety requirements. • Accurately document service activities, resolutions, and compliance-related records. • Collaborate cross-functionally with Sales, Applications, Technical Support, and Engineering teams to support customer success. • Provide technical mentoring and informal guidance to Field Service Engineers and peers as needed. • Utilize remote diagnostic tools and digital technologies to maximize instrument uptime and service efficiency. • Maintain required certifications and complete ongoing technical training.

Title: Ultrasound Technician Location: Dover United States Part time job requisition id RQ4066693 Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Days: Sun 7:00a-7:30p & Mon 7:00a-3:30p, 20 hours, full benefits, $20k sign on bonus! Join Us: Be part of a close-knit, energetic team that supports and inspires one another every day. At Wentworth-Douglass Hospital, you&rsquo;ll work in a stimulating environment focused on safe, high-quality patient care while utilizing innovative tools that truly make an impact. Summary<br>Serves as the specialist for advanced and new ultrasound programs and examinations. This position provides guidance to medical sonography students and is a resource to ultrasound staff.<br><br>Does this position require Patient Care?<br>Yes<br><br>Essential Functions<br>-Provides on-the-job instruction to employees in ultrasound procedures. <br> -Provides for clinical experience of diagnostic medical sonography students, instructing and guiding students through ultrasound procedures. <br> -Prepares patients for diagnostic procedures, which may include transporting, transferring, immobilizing, and positioning patients. <br> -Explain procedures to patients, taking into consideration physical and emotional needs. <br> -Independently provides advanced Ultrasound Technologist practitioner procedural activities, which may include echocardiogram, vascular, doppler, etc. <br> -Records digital images as directed for radiologist interpretation. <br> -Assists physician in needle biopsies, renal biopsies, etc. <br> Qualifications Education Associate's Degree Diagnostic Imaging required or Associate's Degree Diagnostic Medical Sonographer required and Bachelor's Degree Health Sciences preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials NH Radiologic Technologist and Sonographer State License required Registered Diagnostic Medical Sonographer - American Registry for Diagnostic Medical Sonography (ARDMS) required Basic Life Support (BLS) required Experience Ultrasound scanning experience with multiple patient populations 3-5 years required and Leadership experience 0-1 year preferred Knowledge, Skills and Abilities - Good communication skills. - Ability to effectively evaluate and problem solve. - Ability to work independently. - Ability to guide, teach, and motivate others. - Good business acumen skills. Additional Job Details (if applicable) Remote Type Onsite Work Location 789 Central Avenue Scheduled Weekly Hours 20 Employee Type Regular Work Shift Day (United States of America) Pay Range $41.67 - $50.99/Hourly Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.

• Represent the PO at RSR sites, executing to an aggressive multi-site schedule. • Serve as an RSR subject matter expert (SME) to the RSR program office project, implementation, and engineering leads. • Participate in final planning and site preparation, including development of site implementation plans and site visits as required. • Provide onsite installation/construction consultation supporting implementation and disposition activities, including advising contractors on requirements based on design drawings and the statement of work (SOW).